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#2 Can A Voice App Increase Customer Retention by Reducing Tech Consultant Meetings?
Manage episode 350559579 series 3098668
MB Usable Security에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 MB Usable Security 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, we brainstorm with an integrator trying to simplify complex tasks for others, DeVesco Pierre, a Principal Consultant at Oracle. The challenge? To figure out how to increase customer retention by focusing on employee satisfaction. We talk about corporate culture, consultant frustrations, and more. We also talk about artificial intelligence (AI) and Amazon's Alexa as a means of increasing employee satisfaction and productivity.
A Perfect Blend: Customer Retention is powered by MB Usable Security, LLC, and hosted by Dr. Paul McNeil.
Get more customer retention tips on our YouTube Channel: https://www.youtube.com/@mbusecurity.
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