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053: Michelle Hilscher on behavioural science in financial services
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Daniel Ross and Dan Biggar, Daniel Ross, and Dan Biggar에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Daniel Ross and Dan Biggar, Daniel Ross, and Dan Biggar 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Name one thing that we all think about or discuss every single day… money. We carry so many unconscious biases when it comes to looking after our finances. You probably think you’re the exception…
Michelle Hilscher leads the financial services practice at BEworks and, armed with a PhD in cognitive psychology from the University of Toronto, is particularly interested in applying behavioural science to bring about improvements in financial decision-making and financial well-being.
Show notes
- Connecting the dots between cognitive psychology and financial services
- Belief bias
- Why is there so much interest in the BS of our finances?
- Is the sector ahead of the game?
- Pros and cons of mental accounting biases
- Windfall spending patterns post-COVID
- ‘Save More Tomorrow’: keeping people’s savings on track for the long-term
- Resolving fraud: putting customers in control
- Enforced boundaries and self-regulation
- FAFSA: psychological barriers to filling out the US college financial aid application form; neat solutions to improving educational outcomes
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