Leading Through Uncertainty podcast

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110: Edward Grigg on communicating changes in business ownership 32:47

5일 전32:47

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32:47

Send us a text Edward Grigg is the former Managing Director of In Corporate Wear and Chairman of the Professional Clothing Industry Association Worldwide (PCI AW). Ed shares his journey from a part-time job in garment collection to leading a significant corporate clothing company. He discusses the industry's evolution, particularly with automation and technology, and the challenges of navigating changes in ownership. Ed is passionate about bringing people with him and his approach demonstrates transparency and trust, honest communication during organisational change. I was really inspired talking to Ed. He’s managed to develop his own career, whilst growing a business and caring about the people in it. He’s a great example of the kind of leader we will need in the future, using the ability to embrace technology and be truly human in our approach. How are you preparing for the future, embracing technology and being human? Topics covered: · Introducing the clothing industry (00:04:11) · The impact of automation and technology (00:04:41) · The challenges of a change in ownership of the business (00:07:01) · Communication and reassurance during uncertainty (00:10:25) · Leading through change (00:18:20) · Communicating major changes (00:22:50) · Trust and loyalty (00:26:00) · Clarity in uncertainty (00:27:01) Other free resources: · Buy the book Leading through uncertainty · Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance · Sign up to our Leadership Hints and Tips · Connect with Jude Jennison on LinkedIn www.leadersbynature.com…

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109 : Jane Ferre on HR, talent and redundancy 42:22

12일 전42:22

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42:22

Send us a text Jane Ferre is a talent management expert and former HR professional at British Airways. She discusses her journey in HR and her work mentoring HR directors. She shares her experiences with redundancy, emphasising the importance of clear communication and managing emotions at times of change and uncertainty. Jane identifies retention and attraction as the two main challenges in talent management today. She stresses the importance of addressing the "so what" questions for high-potential employees and clarifying the psychological contract between organisations and their employees. It’s astonishing that Jane should be expected to recover instantly from being told she was being made redundant and then have the emotional fortitude to have conversations with her own team immediately after. This demonstrates the importance of considering the impact of communication and the need to communicate in a timely manner, recognising that anything that affects people’s careers has an emotional impact. Despite that her upbeat approach and focus on controlling the controllables is a good reminder not to get emotionally sucked into everyday challenges in work and life. I sometimes think we take life too seriously, and often when we look back later, what we thought was terrible is often just a turning point. What challenge are you facing that you could reframe as a turning point? Topics covered: · Jane’s personal experience with redundancy (00:05:15) · Coping mechanisms for leading through uncertainty (00:12:08) · Managing talent development (00:18:44) · Talent retention, talent attraction and organisational culture (00:20:03) · Different generational perspectives on job security (00:24:04) · Inclusivity in talent management (00:32:49) · Advice for career development (00:36:31) · Advice for new CEOs (00:31:10) Other free resources: · Buy the book Leading through uncertainty · Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance · Sign up to our Leadership Hints and Tips · Connect with Jude Jennison on Linked In www.leadersbynature.com…

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108: Vanessa Harwood-Whitcher on adaptability and challenges as the CEO of IOSH 36:26

19일 전36:26

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36:26

Send us a text Vanessa Harwood-Whitcher is the Chief Executive of the Institution of Occupational Safety and Health (IOSH). Vanessa shares insights into IOSH's mission to promote global occupational safety and health standards, emphasizing the importance of proportionate risk management. But don’t let the topic of health and safety put you off. Prepare to be engaged and inspired as you listen to Vanessa share her experience of leading an organisation that many might consider uninteresting. Vanessa clearly isn’t! Vanessa is a fantastic leader who shares her leadership approach, highlighting the balance between being directive and consultative, and the need for clarity and adaptability. Vanessa is clear who she is as a leader and continually looking to improve her skills and leadership as a CEO. Her honesty is refreshing and a reminder that self-awareness is not something we do once and expect to have it covered! Her value of feedback and maintaining authenticity in leadership is a key part of her approach and I love how honest she is about the pressures of her role as a CEO. What pressures are you facing and what could you do differently? Topics covered: · Purpose and mission of IOSH (00:00:51) · Negative perception and misconceptions of health and safety (00:03:08) · Challenges and uncertainty as a CEO (00:05:26) · Adapting the strategy to external changes (00:08:10) · Clarity of vision and purpose (00:10:37) · Developing a collaborative strategy (00:16:29) · Balancing consultative and directive approaches (00:21:18) · Managing workload and priorities (00:23:38) · The importance of self-awareness (00:26:45) · Talent development and coaching (00:28:06) · Advice for new CEOs (00:29:40) , seeking feedback, and articulating a leadership philosophy. Other free resources: · Buy the book Leading through uncertainty · Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance · Sign up to our Leadership Hints and Tips · Connect with Jude Jennison on Linked In www.leadersbynature.com…

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107: Donna O’Toole on a strategic approach to winning awards 36:16

39 weeks 전36:16

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36:16

Send us a text Donna O'Toole is the Founder of August Recognition, a business dedicated to helping other businesses to win awards as part of their marketing strategy. Donna and her team advise on the strategic timing of award entries, leveraging past successes, and aligning award participation with business goals. Donna also talks about her own challenges as a business leader, including navigating uncertainty, adapting to change, and providing clarity to her team. I’ve entered and won awards in the past but Donna has explained how much more there is to creating a compelling entry. I particularly loved her award personas and the fact that mindset and different perspectives are also a key component to being successful. I’ve worked with Donna and her team over several years and seen her grow her business substantially. Their dedication to helping their clients demonstrate credibility and achievements is exemplary. Donna’s ability to balance business ambition with empathy ensures she gets the best from and for her team, enabling them to do the same for their clients. How well are you balancing results, with empathy and relationships? You can find out more about Donna O’Toole and August Awards at https://www.augustawards.com Topics covered: · Strategic approach to entering awards (00:01:18) · Understanding the judge's perspective (00:05:10) · Different personas in award entries (00:07:16) · Maximizing the value of winning awards (00:10:21) · Overcoming mindset barriers (00:15:22) · Strategic Approach to Awards (00:20:05) · Uncertainty and Clarity (00:21:29) Other free resources: · Buy the book Leading through uncertainty · Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance · Sign up to our Leadership Hints and Tips · Connect with Jude Jennison on Linked In www.judejennison.com…

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106: Eman Al-Hillawi on piloting her way through business adversity and recovery 32:23

40 weeks 전32:23

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32:23

Send us a text Eman Al-Hillawi is the CEO of Entec Si, a business change management cuonsultancy. Eman discusses the challenges her business faced during the pandemic, including the financial strain and the emotional impact of redundancies. She reflects on the importance of relationships and the need to balance business growth with nurturing the team. The conversation also covers the shift to hybrid working and the significance of trust and flexibility in the workplace. Eman is such an inspiration and I love the parallels between managing uncertainties as a pilot and in business and the importance of preparation, risk assessment, and adaptability. Having worked with Eman over a number of years, I know how hard it has been for her to navigate the challenges of recovering from the pandemic. Her resilience and honesty are inspiring. So many businesses have had some tough challenges since 2020 with recovery from the pandemic, as well as navigating new innovation and new ways of working , and yet so often people have struggled alone. How are you faring in the post-pandemic era and what do you need now to support you to move forward? You can find out more about Eman Al-Hillawi and her business at www.entecsi.com Topics covered: · Recovery and dealing with uncertainty (00:03:43) · Balancing business growth and nurturing the team (00:14:46) · Navigating uncertainties in a hybrid working environment (00:19:44) · Managing uncertainties as a pilot (00:25:21) · Adapting to Pressure (00:29:00) Other free resources: · Buy the book Leading through uncertainty · Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance · Sign up to our Leadership Hints and Tips · Connect with Jude Jennison on Linked In www.judejennison.com…

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105: Chad E Foster on resilience and blind ambition 40:05

41 weeks 전40:05

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40:05

Send us a text Chad Foster is a keynote speaker who became blind at the age of 21 due to an eye condition, retinitis pigmentosa. Chad had a dream as he was growing up to be in the medical field but had to change this due to his eyesight and ended up going to Harvard Business School and became the first executive to graduate from their leadership programme. I feel grateful for having had the chance to interview Chad. He is genuinely a wonderful human being who has this incredible sense of purpose and meaning as a result of going blind at the age of 21. I love how the tough love that Chad learned from his father is in Chad’s words today. He speaks with such clarity and his words felt like an arrow to the heart, not in a cheesy way but his straight-talking truths hit me hard at moments and make me want to be more ambitious and a better person. In Chad’s words: “The stories we tell ourselves about our circumstances either limit us or propel us towards our goals.” You can find out more about Chad on his website www.chadefoster.com and his book Blind Ambition at www.blindambitionbook.com Topics covered: · Coping with blindness (00:03:24) · Overcoming self-pity (00:07:22) · Gratitude and happiness (00:14:56) · Developing resilience (00:16:41) · Key achievements and career journey (00:18:32) · Overcoming barriers and turning disadvantages into advantages (00:24:12) · Embracing discomfort and personal growth (00:31:22) · Owning a Guide dog (00:34:17) Other free resources: · Buy the book Leading through uncertainty · Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance · Sign up to our Leadership Hints and Tips · Connect with Jude Jennison on Linked In www.judejennison.com…

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#104: Fabrice Desmarescaux on How Retreats in Nature Help Leaders Navigate Uncertainty 38:51

46 weeks 전38:51

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38:51

Send us a text Fabrice Desmarescaux is a Partner at McKinsey and works with CEO’s and their teams to increase in their performance and effectiveness. He also creates the next generation of leaders working with team members who are not yet on the executive committee. He talks about the benefits of retreats for his clients and how slowing down and being in nature can have a positive impact. Fabrice tells us the importance of changing the environment and where the team work together helps to see the world in a different way. When immersed in nature Fabrice explains how leaders can deal with uncertainty differently. As someone who works with a herd of horses in nature, I certainly resonate with everything Fabrice talks about. I found myself slowing down and getting really present with Fabrice and my nervous system calming. I’m someone who often works at 300 mph and taking time to be really present is such a gift. For anyone who is sceptical about slowing down, I love how Fabrice explains that nature demonstrates the ability to move from chaos to beauty and order. If you want to create less chaos and more order in your organisation or team, then maybe it’s time for a retreat for you too? How do you ensure you slow down in order to access your creativity and leadership? Topics covered: Retreats and Nature (00:02:41) Benefits of Slowing Down (00:11:30) Impact of Uncertainty (00:16:50) Challenges of Siloed Organizations (00:18:19) Budgeting and Uncertainty (00:21:38) Embracing Uncertainty (00:24:39) Innovation and Failure (00:27:37) Slowing Down and Reflection (00:35:33) Other free resources: Buy the book Leading through uncertainty Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Sign up to our Leadership Hints and Tips Connect with Jude Jennison on Linked In www.judejennison.com…

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#103 Daniel Astarita on overcoming adversity and innovation in retail 35:05

47 weeks 전35:05

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35:05

Send us a text Daniel Astarita is the Managing Director of Kesslers, a business that he bought when it went into administration. He’s also MD of a London-based mannequin business, having bought the assets from another business that had also gone into liquidation. He explains how he took a risk to run the business in a different way. Instead of chasing revenue and profit in isolation, he realised that retail needs to be an experience for the consumer, particularly after the impact of COVID-19 on retail. Regardless of the sector you are in, there is so much to learn from listening to Dan’s story and leadership. What really comes across when talking to Dan is how much he cares about the people and sees them as being fundamental to the success of the business. I love that he encourages his staff to ask questions and seek guidance as much as possible. Having space to be curious is so critical. Dan was open about his leadership, his desire for fairness and honesty and spoke about the emotional toll it took on him when dealing with redundancies which I could really see when talking to him. Where can you be more curious with your team and organisation? Topics covered: Acquisition of two businesses in administration (00:02:30) Taking a risk and having a vision (00:03:22) The emotional impact of making staff redundant (00:09:24) Creating an inclusive workforce (00:15:58) Purposeful leadership (00:20:57) Shifting from a sales-focused to people-focused leadership approach (00:18:14) Transforming retail into an immersive experience (00:23:19) Leadership advice (00:32:29) Other free resources: Buy the book Leading through uncertainty Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Sign up to our Leadership Hints and Tips Connect with Jude Jennison on Linked In www.judejennison.com…

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#102: Wendy Dean on leading change without fear 35:57

1 year 전35:57

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35:57

Send us a text Wendy Dean is the CEO of Strategi Solutions, a business consultancy offering services around people, creative and marketing. She talks about the anxiety that comes when thrust into the uncertainty of major change and how she looks for opportunities and generates new ideas to turn uncertainty into certainty. Wendy reminds us that excitement and fear are physiologically the same and therefore how we can choose how we consider the uncertainty of change. She’s pragmatic about the fact that some people like the status quo and talks about how important it is to lead change in a way that doesn’t burn people out. The over-riding word I get from Wendy is “balance”. She seems to balance leading change without burning people out, encouraging young people without overlooking the older workforce as well. She balances growing a business with growing the people in it. Where do you need to be more in balance, in life, in work and in the way you lead? Topics covered: Leading through uncertainty Transformational change Role models for women Different generations in the workforce Empowering women Other free resources: Buy the book Leading through uncertainty Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Download White papers Sign up to our Leadership Hints and Tips Connect with Jude Jennison on Linked In www.judejennison.com…

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#101: Todd on quitting alcohol and transforming his health 40:04

1 year 전40:04

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40:04

Send us a text Graham Todd, Co-founder of Spaghetti Agency, a digital marketing company talks about his transformative journey from struggling with alcohol to adopting a healthier lifestyle. He explains the moment he realised how excessive his drinking habits were and how that realisation led him to quit alcohol. Todd explains the positive changes he experienced after focusing on his fitness, including improving his health, productivity, and being more present as a parent. He’s an advocate of self-reflection and addressing the root causes of stress rather than resorting to alcohol as a prop. Todd’s journey is inspiring from the moment he decided to quit and how he kept at it, continually improving his health by adding new habits one at a time. He’s not suggesting it’s for everyone but for anyone wanting to do Dry January, Todd certainly provides lots of good reasons and plenty of inspiration. What props do you turn to when under pressure? And how might your life and work improve if you made your physical and mental health a priority? Topics covered: Quitting alcohol Healthy living Transformational change Better sleep Hydration Personal growth Physical and mental health Other free resources: Buy the book Leading through uncertainty Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Download White papers Sign up to our Leadership Hints and Tips Connect with Jude Jennison on Linked In www.judejennison.com…

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#100: 100th episode of Leading through uncertainty podcast 35:17

1 year 전35:17

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35:17

Send us a text Show Notes Leading Through Uncertainty podcast celebrates its 100th episode and this time I’m talking about my journey with uncertainty and why we need different skills. I share stories of how I came to talk about uncertainty, how I have led through uncertainty, some of the challenges I’ve faced and how I’ve overcome them. I also share stories of the horses, how working with them has given me the skills to be comfortable with the discomfort of uncertainty and continually ask: “What’s needed now?” so I can respond to the uncertainty of change in service of everyone. How might you get more comfortable with the discomfort of uncertainty? Topics covered: Leading through uncertainty Leading through fear Team dynamics Change Other free resources: Buy the book Leading through uncertainty Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Download White papers Sign up to our Leadership Hints and Tips Connect with Jude Jennison on Linked In www.judejennison.com…

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#99: Julie Chakraverty on using HR tech for employee feedback 37:10

1 year 전37:10

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37:10

Send us a text Julie Chakraverty is the founder of Runway, a platform that facilitates employee feedback in organisations. Julie explains how Runway allows employees to voice concerns either anonymously or openly, ensuring a safe space for dialogue. She explains that the platform is predominantly used by companies undergoing change, with common themes around organisational and process change. Julie shares some shocking insights from Runway's data that show that women and people of colour are more likely to use the platform's anonymity feature. Without Runway, many of these people silence themselves and conform. If organisations really want to lead change, be inclusive and engage their employees, they need to provide an opportunity for people of colour in particular to engage anonymously so their concerns are heard, understood and included. Otherwise, minority groups continue to conform. I was especially struck by Julie saying “It's one thing to say, my door is always open. It's another to be sure that people have got the personal courage to walk through it.” How are you creating a safe space for employees to engage fully and honestly without fear of blame or judgment? How do you ensure everyone has the courage to articulate what’s important to them in the workplace? Topics covered: HR tech Employee listening Engaging employees through change Inclusive conversations Other free resources: Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Download White papers Sign up to our Weekly Leadership Hints and Tips Connect with Jude Jennison on LinkedIn www.judejennison.com…

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#98: Suzi Archer on creating a people-led culture using HR technology 33:36

2 years 전33:36

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33:36

Send us a text Suzi Archer is the Staff Director at Huler.io, a fast-growing HRtech company. Suzi’s creative approach to HR policies and procedures has resulted in a more human interaction with employees at Huler. By ripping apart the employee handbook, she's created a culture where people can be themselves both inside and outside of work. Suzi shows that by prioritizing employee well-being, balancing technology with human touchpoints, and setting clear objectives, Huler has created a culture of engagement, productivity, and profitability. As always, I love how technology and people come together and Suzi is definitely an advocate for using technology to enhance human connection in the workplace. Suzi talks passionately about Huler and it’s so inspiring to hear someone who clearly has a passion for the business, the people and the role that she has to play in it. What are you passionate about? How does that influence how and where you work? How might you inspire those around you to work more purposefully? Topics covered: HR tech People-first culture authenticity Work-life integration Wellbeing Purpose Human connection Other free resources: Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Download White papers Sign up for our Weekly Leadership Hints and Tips Connect with Jude Jennison on Linked In www.judejennison.com…

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#97 Anne Shaw on West Midlands transport and leading change 37:15

2 years 전37:15

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37:15

Send us a text Anne Shaw is the Executive Director for Transport For West Midlands. She talks about the challenge of managing a variety of stakeholder groups, from users to transport providers, the government, as well as her own team. She explains that change can be positive or negative for people by how well we engage and include them in the process and decisions. Anne recognises the need to balance the needs and desires of everyone, with the primary focus on the end users who rely on the transport services to ensure they are able to access health, jobs, school and other daily activities. Anne has certainly sold the transport industry to me, making it sound exciting with change, innovation, diversity, technology, people and variety at its core. It’s a reminder that when we are curious and passionate about change, it’s much easier to inspire and be inspired. Anne talks about the need to be clear about the purpose behind change in order to help people navigate the emotions and uncertainty with curiosity. Some of the most uninspiring things we have to do could be more motivating by changing how we approach them. What’s the purpose of the change you are experiencing? and how do you use that purpose to motivate yourself and others? Topics covered: Purpose Change Transport industry Birmingham Commonwealth Games transport Leading change Being on the receiving end of change Engaging stakeholders Including users in the decisions and process of change Other free resources: Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Download White papers Sign up for our Weekly Leadership Hints and Tips Connect with Jude Jennison on Linked In www.judejennison.com…

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#96 Ann Hiatt on failing to learn, insatiable curiosity and psychological safety 33:01

2 years 전33:01

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33:01

Send us a text Ann Hiatt is a Leadership Strategy Consultant working with scale-up companies to create rapid growth. Ann talks about personal and professional change and the skills needed to navigate the uncertainty of change. She advocates a need for an “insatiable curiosity” and draws on her experience of working with Jeff Bezos at Amazon to demonstrate how companies can grow through a recession through innovation and technology. I particularly liked her phrase “Having talented people is more important than a solid business plan because your business plan can pivot but you need talented people to deliver it.” I’m impressed by Ann’s ability to balance being a perfectionist with her willingness to fail in order to learn and apply the learning in innovation. She draws on Carol Dweck’s book ‘Growth Mindset’ to explain the importance of seeing failure as an opportunity to learn, even though it is excruciatingly painful at times! As we continue to lead change in organisations in a context of economic and political instability, as well as a cost of living crisis, having the resilience and growth mindset to lead through uncertainty becomes ever more critical. Where could you have an insatiable curiosity? Where is the opportunity for you to learn from failure? Topics covered: Curiosity Rapid growth Psychological safety Failing to learn vs being a perfectionist Carol Dweck’s book ‘Growth Mindset’ Humility, vulnerability Innovation Other free resources: Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance Download White papers Sign up for our Weekly Leadership Hints and Tips Connect with Jude Jennison on Linked In www.judejennison.com…

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Tracy Chapman

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Why Petra Needs Its People 28:39