Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
Nurse Essentials is a podcast about all things nursing — from tips for making your next shift easier to advice on how to handle the big challenges you face. Whether you’re just starting your practice or have years of experience, we’ve got you covered.
Nurse Essentials is a podcast about all things nursing — from tips for making your next shift easier to advice on how to handle the big challenges you face. Whether you’re just starting your practice or have years of experience, we’ve got you covered.
Send us a text A 44-year nursing veteran at Cleveland Clinic has developed processes and products to improve practice. She shares her innovation journey and advice for other nurses on how to turn ideas into solutions.
Send us a text As a new nurse on a recently established trauma ward in London, Georgina Morley, PhD, RN, NEC-C, experienced her share of ethical dilemmas. Today, she shares her passion and knowledge to help caregivers navigate ethical challenges as director of Cleveland Clinic’s Nursing Ethics Program.…
Send us a text With 23 years of experience as a paramedic fireman, Scott Hantz, MSN, MBA, RN, EMT-P, has seen his share of emergencies. In this issue of Nurse Essentials, Hantz, who serves as director of Surgical Services Nursing at Cleveland Clinic, shares his insight on emergency management preparedness.…
Send us a text Two clinical nurse specialists at Cleveland Clinic who specialize in geriatric nursing shed light on misconceptions about older patients and share insight on providing supportive, age-sensitive care.
Send us a text At least 20% of the U.S. population is neurodivergent. In this episode of Nurse Essentials, two Cleveland Clinic experts discuss how to provide world-class, individualized care to patients who are neurodivergent.
Send us a text Medical-surgical nursing is the backbone of nursing. In the latest episode of the Nurse Essentials podcast, a clinical nurse and CNS in medical-surgical nursing at Cleveland Clinic Fairview Hospital share their passion for the specialty and advice for leaders to support the field.
Send us a text The Recovery’s in Reach program at Cleveland Clinic Akron General helped place nearly 700 people with substance use disorder in inpatient and outpatient recovery centers last summer. In the latest Nurse Essentials podcast, Jonathan Sanchez, MBA, BSN, RN, nurse manager of the hospital’s emergency department and lead program coordinator, shares insight on the program’s success.…
Send us a text Clinical nurse specialists practice withing three spheres of influence – patients, nursing and healthcare systems. In the latest episode of Nurse Essentials, two clinical nurse specialists at Cleveland Clinic provide an inside look at what it means to be a CNS and how they impact patient care, nursing education, nursing-sensitive quality indicators and more.…
Send us a text Karen Schaedlich, MSN, RN, innovation coordinator in the Office of Nursing Research & Innovation, believes nurses are natural problem-solvers. In the latest episode of Nurse Essentials, she discusses how they can embrace innovation to create novel products and processes for healthcare.…
Send us a text Dianna Copley, DNP, APRN-CNS, ACCNS-AG, CCRN, Clinical Nurse Specialist at Cleveland Clinic and Associate Director of the Nursing Ethics Program, discusses second victim phenomenon and the Emerge Stronger peer support program the healthcare system implemented in 2020 to address it.
Send us a text In the most recent episode of Nursing Essentials, Myra King, DNP, APRN-CNS, ACNS-BC, CCRN-CSC, delves into the importance of the DEI movement. “As long as we have healthcare disparities – as long as we are struggling to move the needle at it relates to healthcare disparities – then we have to keep having these conversations,” says King, APRN manager and a clinical nurse specialist in the Heart, Vascular and Thoracic Institute at Cleveland Clinic.…
Send us a text Ashley Clifford, RN, a nurse case manager for Cleveland Clinic Hospice Care, shares what drew her to the specialty and provides insight into a day in the life of a hospice nurse.
Send us a text Before Cleveland Clinic Executive Chief Nursing Officer Meredith Foxx, MSN, MBA, APRN, NEA-BC, became a nurse leader, she cared for children with cancer. In this episode of Nurse Essentials, Foxx shares her experiences in pediatric oncology, as well as advice for nurses on selecting a specialty that’s right for them.…
Send us a text Nurses help shape the patient experience. Kelli Saucerman-Howard, DNP, RN, chief nursing officer of Cleveland Clinic Akron General, shares insight on how new nurses, experienced nurses and nursing leaders can positively impact the patient experience.
Send us a text In 2022, the Joint Commission initiated Workplace Violence Prevention Standards to help curb the rise in workplace violence in healthcare. In the latest Nurse Essentials podcast, Erica Shields, MBA, BSN, RN, NE-BC, associate chief nursing officer of Emergency Services and Behavioral Health at Cleveland Clinic, and Tony Roetzel, deputy chief of Cleveland Clinic Police, share strategies for reducing workplace violence.…
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