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Tom Arbuthnot에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Tom Arbuthnot 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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Microsoft Teams Insider
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Tom Arbuthnot에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Tom Arbuthnot 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
108 에피소드
모두 재생(하지 않음)으로 표시
Manage series 3434773
Tom Arbuthnot에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Tom Arbuthnot 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
108 에피소드
모든 에피소드
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Microsoft Teams Insider

Exploring Teams Phone Mobile with Virgin Media O2's Duncan Finlay Duncan discusses his extensive telecom experience and current role at VMO2, sharing insights into the integration of fixed and mobile technologies. We explore the significant benefits of Teams Phone Mobile, focusing on its seamless integration with Microsoft ecosystems to enhance corporate communication strategies. The conversation highlights potential cost and operational efficiencies, offering a new vision for businesses tackling legacy technology transitions. We delve into VMO2's innovative deployment solutions with Microsoft and PingCo, which simplify the setup and management process for enterprises. Thanks to Luware, this episode's sponsor, for their continued support and for helping to make content like this possible.…
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Microsoft Teams Insider

Microsoft Teams Monthly Update - May 2025 Microsoft Earnings FY25 Q3 – M365 Highlights Microsoft 365 news from Microsoft Build Office 365 / Microsoft Teams EU antitrust update 9 Microsoft Teams Roadmap Highlights Operator Connect and Teams Phone Mobile updates Microsoft Teams Rooms on Android updates Teams Devices updates Events Thanks to AudioCodes , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud…
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Microsoft Teams Insider

1 Trends in UCaaS and AI with Craig Durr and Kevin Kieller 34:02
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Kevin Kieller, EnableUC and Craig Durr, The Collab Collective , discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration. Comparing AI developments across UCaaS platforms, Microsoft's Copilot, Zoom's AI companion, and Google's Gemini. How AI is evolving from a tool to a teammate, with discussion on platforms integrating AI to enhance meeting and workflow effectiveness. The role of trust in AI adoption and how reliable AI interactions can increase productivity and streamline work processes. Future AI developments including agent orchestration and the integration of multiple AI systems Thanks to Kevin Kieller and Craig Durr for their insightful contributions and to SCB Global for sponsoring podcasts at Comms vNext…
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Microsoft Teams Insider

Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings. Gong's evolution into a revenue AI platform, how it helps sales teams improve performance by integrating insights directly into CRM systems. Integrations with platforms like Microsoft Teams, Salesforce, and HubSpot allow seamless data gathering and analysis to refine and support data-driven sales strategies. Media capture and compliance capabilities enabled by Gong's partnership with Numonix, ensuring secure and efficient use of call data for business insights. Patrick offers a glimpse into the future of AI in sales, including potential chat centric integrations Thanks to Patrick Burke for sharing his expertise and to Numonix for sponsoring this insightful discussion.…
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Microsoft Teams Insider

1 Rolling Out 200 Teams Rooms globally in 90 Days and driving savings at SCOR 23:55
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Tom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days. SCOR's delivered a rapid global deployment by leveraging prior standardization and planning. Neat Bar Pro was selected after hands-on testing, becoming the core device for most rooms. The rollout achieved a 40% reduction in operational costs and six-figure savings overall. A streamlined support model now manages 200 rooms with just 1.5 FTEs on second-line support. SCOR's shift to Teams Phone continues, aiming to phase out desk phones and reduce telecom costs. Thanks to Neat, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider

1 Compliance Recording in Microsoft Teams: What It Really Takes and How to Choose 34:51
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Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams. Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II. Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment. Vendors must continuously adapt to Teams updates to maintain compatibility and compliance. Numonix powers advanced features like filtered recording, native Teams app support, and AI integration. Thanks for listening to this deep dive into compliance recording and how it’s evolving with Microsoft Teams.…
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Microsoft Teams Insider

Microsoft Teams Monthly Update - April 2025 Teams clients older than 90 days will be blocked General Channel is back Detect sensitive content screen shared in meetings Share PowerPoint control with all presenters New Unify Contact Center to Microsoft Teams Integration model Enforcement of Teams Phone license checks for Extend Contact Centres and Attendant Consoles M365 Copilot Chat will be pinned by default in Teams and Outlook Teams Devices Updates Roadmap Watch Thanks to Neat , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud…
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Microsoft Teams Insider

Tom Arbuthnot is joined by Microsoft’s Evie Grimshaw to dive into bookable desks in Microsoft Teams and how they fit into the broader solution with Microsoft Places. Bookable desks work with existing Teams devices and software—no new hardware or installs are needed. Bookable desks supports end-to-end booking, from remote reservations to automatic in-office check-ins. Employees maintain control over location visibility with flexible opt-in privacy settings. Admins get actionable insights into desk usage via integrated analytics in Teams and Places. Upcoming updates will expand desk booking options and enhance intelligent peripheral mapping for admins. Thanks to Pure IP, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider

1 Exploring Teams Phone Mobile: Mobile UCaaS Integration in Enterprise 26:54
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Tom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations. Discussion Points: Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and collaboration tools like Microsoft Teams and Cisco WebEx Opportunity: The opportunity for telcos to become key integrators of advanced communication solutions, enhancing their business value. Strategic Benefits for Enterprises: A centralized approach to managing mobile and fixed collaboration tools can significantly reduce costs and improve operational efficiency for multinational companies Security and Compliance: Benefits for regulated industries like financial services, where secure and compliant communication is essential. Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider

1 Copilot and AI in the Legal Sector and Work Transformation - Matt Peers, Global COO, Pinsent Mason 26:08
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Matt Peers, the Global COO of Pinsent Masons, shares his insights on the adoption of modern work technologies, particularly AI and Microsoft's Copilot, within the legal sector. Matt discusses his professional journey, including his experiences as both a CIO and COO in prominent legal and professional services firms. He focuses on how he's led efforts to modernize workplaces through technology. How the legal sector is embracing AI—not as a replacement for lawyers, but as a tool to augment their capabilities. AI enables legal professionals to deliver higher-quality work and respond to clients more quickly. How AI has become an important tool in legal operations, helping streamline tasks like meeting notes, summarizing conversations, and managing workloads more effectively. Matt highlights the importance of continuous training, storytelling, and leveraging early adopters to drive the adoption of Copilot and AI technologies within organizations. Thanks to Pure IP, this episode's sponsor, for their continued support and for helping to make content like this possible.…
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Microsoft Teams Insider

1 Thoughts on the Future of Collaboration with Greg Baribault, VP of Product & Portfolio Management, HP 25:29
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In this episode, we’re joined by Greg Baribault, who leads the HP business and brings a 26-year legacy from Microsoft, offering unique insights into the evolution and future of collaborative technology. Greg reflects on his transition from Microsoft, where he worked across Exchange Server, Skype for Business, and Microsoft Teams, to leading hardware innovation at HP. He discusses the evolution of Skype Room Systems to Microsoft Teams Rooms and the importance of seamless, instant meeting starts. Greg shares how HP is integrating technologies from Polycom, Plantronics, HP, and now Vyoppta to create a cohesive, user-friendly experience in both physical and virtual meeting spaces. Thanks to Landis, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider

1 Microsoft Teams Queues App with Scott Plette, Partner Group Product Manager - Calling and Premium 24:10
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Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers. How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insights Upcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilities How the integration of AI, including Copilot features, will provide intelligent insights, automate call recaps, and enhance customer interaction analytics. Advanced call monitoring features coming soon include barge, whisper, and monitor functionalities Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider

1 Microsoft Teams Update - Enterprise Connect Special - March 2025 15:14
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Microsoft Teams Monthly Update - Enterprise Connect Special - March 2025 10 Teams Client Updates Live Web Chat Interpreter Agent Demo 8 Meetings and Events Updates Facilitator Agent on MTR 9 Teams Rooms and Places Updates Teams Phone Extensibility Explained 9 Teams Phone Updates Events Thanks to Pure IP , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud…
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Microsoft Teams Insider

1 The Path from PBX to Microsoft Teams Phone with Tom Garland, Global Service Delivery Manager 21:42
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Tom Garland, Global Service Delivery Manager at Willis Towers Watson shares an insight to the journey from traditional PBX systems to Skype for Business, and then to Microsoft Teams. Key considerations and challenges in implementing such large-scale telephony changes across a diverse global workforce The importance of aligning projects with business requirements and managing user expectations to prevent operational complications Specific regional challenges, and experience in implementing Operator Connect in countries like India The importance of adhering to compliance requirements through sophisticated call recording systems and practical approaches for managing call data efficiently Thanks to Pure IP, this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 Mastering Microsoft 365 Change with Ally Ward, M365 Global Service Owner 32:46
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Ally Ward , M365 Global Service Owner at a major legal firm, unravels the complexities of managing Microsoft 365 change, sharing effective strategies for handling frequent updates and ensuring seamless IT operations. Ally's role in managing Microsoft 365 changes, focusing on assessing the impact of updates and determining necessary actions for adoption or compliance How change information can be distributed through Teams channels and how to alert relevant subject matter experts to the appropriate information Balancing the need for awareness with the risk of information overload in terms of end-user communication The value of investing in resources to manage Microsoft 365 change effectively Thanks to Ribbon , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 Copilot Practical Applications and Success Stories with Sarah Miller 25:23
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Sarah Miller , Senior Product Marketing Manager - Microsoft 365 Copilot at Microsoft, dives into practical applications of Microsoft Copilot Agents The concept of Copilots and the journey organisations take to adopt and integrate this AI technology effectively Real-world use cases, including how Pets at Home are using AI agents to improve operations and efficiency Importance of enterprise security in AI adoption The concept of AI agents, their functions and business value across different industries How Copilot Dashboard and Success Kit can assist organisations in measuring AI impact and managing AI deployment Many thanks to Crestron , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 Microsoft Teams Phone and Rooms at Kingfisher, Revolutionising Retail Communications 35:12
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Matt Sheldrick , M365 Product Designer at Kingfisher, a multi-national retail group with renowned brands including B&Q and Screwfix, shares how the organisation has embraced Microsoft Teams to revolutionise collaboration. How Kingfisher deployed video capabilities in all meeting rooms and even stores The importance of quick, efficient and robust room setups The transition to Teams Phone and streamlining communication, focusing on flexibility and local presence AI adoption and automation enhancing productivity Thanks to Logitech , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 Understanding Microsoft Teams Premium: Features and Use Cases 24:22
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Mansoor Malik , Principal Group Product Manager - Microsoft Teams at Microsoft, explores the world of Microsoft Teams Premium, a significant focus for Microsoft in 2025. Teams Premium enables organisations to better manage communications and advanced workloads efficiently in a hybrid workplace. Headline features include Intelligent Recap, Queues app and Microsoft Places Find out about lesser-known but still valuable features Realising the ROI for Teams Premium Thanks to Logitech , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

Microsoft Teams Monthly Update - February 2025 Microsoft Teams Rooms Express Install ISE News and New Devices MDEP – New OEMs and ODMs MTRoW Boards + Edge WebApps MTRoW Multiple Camera View Microsoft Teams Super Resolution New Teams Phone Mobile Provider Roadmap Events Thanks to Ribbon , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version over on Empowering.Cloud…
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Microsoft Teams Insider

1 UC Status Podcast Crossover- Thoughts on 2025 from a combined 40+ years in UC 49:47
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In a podcast crossover, Tom Arbuthnot joins friends Randy Chapman, Mark Vale, and Shawn Harry in episode 65 of the UC Status Podcast, where they discuss all things Microsoft Teams, AI, and future innovations. What were the big Microsoft Teams features of 2024, and a look at the Roadmap for 2025 The impact of Teams Premium on user experiences and how businesses are leveraging its features, including branding, intelligent recaps and integration with external platforms The increasing support of BYOD rooms Copilot's future trajectory and how AI will impact contact center…
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Microsoft Teams Insider

1 Chandra Chivukula, Vice President, Engineering Microsoft Teams 27:43
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Chandra Chivukula , Vice President of Engineering for Microsoft Teams, talks to Tom about the engineering strategies behind Microsoft Teams and how moving all users to the new client in 2024 has enabled more efficient and agile collaboration and a foundation for future innovation. Evolution of Microsoft Teams and Architecture How Microsoft successfully transitioned over 320 million users to the new Teams client The goal of consistency of Teams features across different platforms, including Windows, Mac, iOS and Android Release management, internal rings and the TAP program Thanks to Landis , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 Video Rooms in 2025 with Olly Henderson, Head of Video Product Jabra 30:49
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Olly Henderson , Head of Video Product Management and Portfolio at Jabra, discusses the evolution of meeting room technology and how Jabra is redefining enterprise audio and video conferencing solutions. Launch of Panacast 40 VBS - a new Android bar designed for small huddle rooms The Role of Edge AI in Jabra's video solutions for optimal performance and reduced cloud dependency The Future of BYOD in Meeting Rooms Jabra's partnerships and collaborative efforts to enhance their product offerings, including the integration of the Microsoft Device Ecosystem Platform (MDEP) Simplifying the deployment process and reducing costs with features including zero-touch deployment and Jabra Plus management platform advancements Thanks to Jabra , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 City of Independence, from Analog Phones to Microsoft Teams and Five9 over 20 locations 17:04
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Chris A. Johnson , Municipal Cyber Center Manager at the City of Independence, Missouri, shares their journey from an old analog phone system to a modern cloud-based communication infrastructure using Microsoft Teams and Five9 with the help of AVI-SPL. The transition from an outdated Avaya phone system to modern cloud platforms Collaborating with AVI-SPL accelerated the transformation timeline from a multi-year to a 2-year project Automating processes, improving contact center capabilities and better resident satisfaction Enabling hybrid work flexibility, improving job satisfaction and retention Thanks to AVI-SPL , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

Kathie Anderson, IT Change Manager at Derby City Council, shares the experience of transitioning to Microsoft Teams and meeting the unique challenges faced by local authorities. How Derby City Council transitioned from PBX to Skype for Business and then to Microsoft Teams during the pandemic, condensing the six-month rollout into just six weeks to facilitate remote working Integration of Luware's contact center solution into Microsoft Teams, improving flexibility and efficiency The significant positive impact on essential services, ensuring critical calls are not missed and enabling rapid response The power of Luware's Power BI reporting allows Derby City Council to gain valuable insights into call patterns and performance Thanks to Luware , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 Customer Stories and Enhancing Meetings with AI, Brad Hintze, Crestron 23:14
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Brad Hintze , EVP Global Marketing at Crestron, shares customer stories about how Crestron enhances customer meeting room experiences. Examples from Puma, Fortuna Entertainment Group and Blue Water Financial Services Crestron's wide array of solutions cater to diverse meeting room setups from small huddle rooms to large boardrooms The growing significance of AI features such as transcription in meeting spaces The importance of superior audio quality when it comes to AI Developments coming in 2025, including advancements in visual AI, multi-camera systems Thanks to Crestron , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

Tim Albright , President of AVNation Media, shares his insights into the convergence of AV and IT and the evolving landscape of meetings and video conferencing. Origins of AVNation, an online media platform dedicated to the audio-visual sector The critical role of video conferencing in today's hybrid work models and the importance of standardized solutions How Microsoft certified devices drive quality and consistency in user experiences Emerging trends such as multi-camera setups and the role of AI in enhancing video conferencing Thanks to AudioCodes, this episode's sponsor, for their continued support…
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Microsoft Teams Insider

Microsoft Teams Monthly Update - January 2025 SMS in Teams Teams Web chat widget Transcripts on by default Meeting Recap share link Mandatory Android Updates and AOSP MTR Captions additional languages MTR Windows 10 EOL Queues App Roadmap Microsoft 365 Copilot Chat Events Thanks to Logitech , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version over on Empowering.Cloud…
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Microsoft Teams Insider

1 Bring Your Own Device Microsoft Teams Meetings with Eshan Mathur, Senior Product Manager 38:41
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Eshan Mathur , Senior Product Manager at Microsoft, helps us understand the evolving Bring Your Own Device (BYOD) landscape within Microsoft Teams, focusing on Microsoft's aim to provide seamless user experiences and enhanced manageability for IT admins for BYOD. Eshan's unique career journey from game development, including 'Where's my water', to enterprise solutions Enhancements in Microsoft Teams BYOD experiences, including automatic audio device selection Auto-association for managing shared devices Future BYOD developments and recommendations for organisations in BYOD scenarios Thanks to Logitech , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 Microsoft Teams and Teams Phone in 2025 with Metrigy's Irwin Lazar 27:34
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Irwin Lazar , President and Principal Analyst at Metrigy discusses key trends and insights in the unified communications and collaboration space and shares thoughts for 2025 How companies are navigating the complexities of hybrid work Moving beyond the hype of AI to practical deployments and adoption Microsoft Teams' increasing presence in meetings, messaging and as a voice platform How companies are choosing between Teams Phone Mobile, Direct Routing and Microsoft Teams Operator Connect Thanks to AVI-SPL , this episode's sponsor, for their continued support.…
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Microsoft Teams Insider

1 Teams Phone Product Management - Balancing Innovation and Fundamentals 22:10
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Emily Kirby George , Microsoft Teams Product Manager at Microsoft, shares her unique perspective on product management in the world of Microsoft Teams Phone, sharing challenges of balancing innovation with fundamental reliability. Emily's path from support Skype for Business to a Senior Product Manager on the Microsoft Teams Calling team How Microsoft prioritizes features, balancing traditional phone system requirements with new AI opportunities The importance of maintaining robust, reliable fundamentals in Teams Phone and ensuring service stability How AI is being integrated into Teams Phone Thanks to Logitech , this episode's sponsor, for their continued support.…
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