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Compliance Perspectives
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Manage series 2837193
SCCE에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 SCCE 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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102 에피소드
모두 재생(하지 않음)으로 표시
Manage series 2837193
SCCE에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 SCCE 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
An SCCE Podcast
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102 에피소드
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Compliance Perspectives

1 Jillian Willis and Melissa Scott on the HHS OIG’s Nursing Facility: Industry Segment-Specific Compliance Program Guidance [Podcast] 11:20
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By Adam Turteltaub In November 2024, the Office of Inspector General at Health and Human Services released its Nursing Facility: Industry Segment-Specific Compliance Program Guidance. The document is part of an effort to modernize how HHS OIG is communicating to industry and providing information about risks, how to mitigate them and best practices for compliance programs. Jillian Willis (LinkedIn/Firm Page) and Melissa Scott (LinkedIn/Firm Page) of Nelson Mullins explain that the new guidance contains four main sections: quality of care and quality of life, Medicare and Medicaid billing requirements, Federal anti-kickback statute and other risk areas such as physician self-referral, HIPAA and related-party transactions. It shares best practices. Notably, the guidance, complements other guidance out there, including the Department of Justice’s. And, in addition to focusing compliance efforts, it can be helpful for promoting operational efficiency. Listen in and then spend some time reading the Nursing Facility: Industry Segment-Specific Compliance Program Guidance. Listen now The Compliance Perspectives Podcast is sponsored by Athennian, a leading provider of entity management and governance software. Get started at www.athennian.com.…
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Compliance Perspectives

1 Professors Guido Palazzo and Ulrich Hoffrage on the Dark Patterns Behind Corporate Scandals [Podcast] 20:20
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By Adam Turteltaub Professors Guido Palazzo and Ulrich Hoffrage are skeptical. When they hear that there was a bad apple at the core of a scandal, they are hesitant to accept that explanation. Instead, they argue in this podcast and in their new book, The Dark Pattern: The Hidden Dynamics of Corporate Scandals, that the problem is typically much deeper and wider. There are dark patterns, as they call them, that lead to bad behavior. Underlying the patterns are nine building blocks. They explain: Rigid ideology is a shared belief system that narrows the view of decision-makers at the expense of other views, risking them losing sight of ethical dimensions. Toxic leadership can create fearful contexts when narcissistic, Machiavellian, or psychopathic leaders abuse their power and cause harm, be it through direct orders, leading by example, or a carrot- and- stick approach. Manipulative language restricts how things are perceived and evaluated, influencing people’s judgments, decisions, and behaviors in ways that contribute to evil. Corrupting goals and unrealistic targets divert people’s attention so that they lose the ability to see the bigger picture in which their decisions are embedded— and the ethical dimension of their behavior. Destructive incentives create a tunnel vision of reality and lead to unhealthy competition and fights. Ambiguous rules create a gray area where people at best are confused and at worst can morally disengage when they do something bad because, after all, they were just following the rules. Perceived unfairness can lead people to engage in illegal practices while feeling that they are restoring justice. Dangerous groups may force individuals to conform, encourage aggression against members of out- groups, or pressure those who are considering speaking up not to do so. Finally, people who are on a slippery slope may not realize how they are straying from the right path to the point of escalating their commitment to evil things without even realizing how they have changed. While there are ways to manage for these risk areas, the challenge is that they are too often missed. The solution they advocate for includes compliance teams educating themselves more in areas such as social psychology so that they are more attuned to the human factors. Within the office there is a need for companies to resist the need to move on from scandals and to instead engage in deeper soul searching to understand what went wrong and why. Finally, they are advocates for making ethics a much more important part of compliance programs. Listen in to better understand what dark patterns are and how to keep them from taking hold of your organization. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

1 Jordan Domash on Using AI to Further Your Compliance Program [Podcast] 11:13
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By Adam Turteltaub So you’ve got a case of AI fever and want to put the technology to work for your compliance team. What should you do? Jordan Domash, Founder of Rersponsiv, urges you to first take a deep breath and think through the process starting with defining your goals. Interestingly, he shares, the goals can be affected by the solution you choose, whether you go with a solution that is homegrown or out of the box. Either way, once the goal is set, expect an iterative process and regular testing to ensure that the solution is delivering what you were looking for, free from hallucinations and other problems. To make that process work it’s essential to have an evaluation plan in place, which includes identifying all the potential failure points. Make a part of it conducting some manual tests to see if the AI is delivering the results it should. In sum, AI can be invaluable to your program, but only if you put in the work to ensure that it is well designed and truly performing as it should. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

By Adam Turteltaub On May 12, 2025 the head of the Criminal Division at the US Department of Justice issued a memo to all Criminal Division personnel with the subject: Focus, Fairness and Efficiency in the Fight Against White Collar Crime. To understand what the document means for compliance programs, we spoke with Amy Matsuo, leader for both Regulatory Insights and Compliance Transformation at KPMG. Overall, she sees the document as being good news for compliance programs. It reiterates the importance and value of quickly finding and remediating violations. The DOJ also outlines some very favorable terms for organizations that self-disclose. These can include a declination with no requirement to enter into a criminal resolution, a non-prosecution agreement and a 75% reduction in potential fines. The Department of Justice will also be reviewing settlements that are already in place and may provide relief if the organization is found to have made substantial progress, has a reduced risk profile and self-reported. This review is a part of an effort to revisit monitorships and to ensure the cost to organizations is justified. The Department of Justice also shared where it will be focusing its efforts. Procurement and program fraud, trade violations, sanctions violations and support to foreign terrorist organizations will all be in the cross hairs. Listen in to learn more about what the DOJ’s expectations are and what you should be doing to ensure your organization meets them. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

1 Andres Cuevas on Compliance, Culture and Latin America [Podcast] 12:58
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By Adam Turteltaub Andres Cuevas, Compliance Director LATAM for EmergentCold explains from Chile that for compliance officers to be successful in Latin America they need to stop thinking about Latin America as a whole and start thinking much more about each country and its culture. And, of course, we must be mindful that each company also has a culture of its own. To navigate the differences and build consistency, he advocates for having a strong set of baselines rules that are common across your enterprise and the region. Establish what is non-negotiable. But, at the same time, it’s important to work with local leaders to have an understanding of what the local realities are, work with them and respond accordingly when variations are necessary. Compliance leaders also need to be mindful of the legal requirements of each country. In Chile, for example, he reports that there are more than 250 crimes that the company can be found liable for. Listen in to learn more about how to navigate your compliance efforts successfully across this diverse region. He also shares what he has learned about managing compliance in a company growing through acquisition. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

By Adam Turteltaub Mark Diamond wants you to stop thinking of records retention as a chore and start thinking of it as a driver of compliance. In this podcast the President & CEO of Contoural shares that retention schedules have grown in importance with increased requirements for privacy and safeguarding personal data. That, in turn, is having an enormous impact on the risks and costs of ediscovery. Proper retention schedules also have significant impact on employee productivity and collaboration, as well as using AI in less risky ways. Organizations are now increasingly treating records based on their business value and are developing retention schedules that reflect their worth. One of the greatest challenges they face, though, is the tendency of employees to want to hold onto everything just in case. While it’s understandable, it adversely affects efficiency, as employees are forced to wade their way through obsolete records. Part of the solution, he suggests, is to develop a “super schedule” for document retention. Rather than having multiple different policies which can cause confusion, having one overall policy vastly simplifies things for employees and allows for greater automation. Listen in to learn more, but don’t retain this podcast longer than you should. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

By Adam Turteltaub In a recent issue of Compliance & Ethics Professional ®, Nick Gallo, Chief Servant and Co-CEO of Ethico addressed the control paradox, a situation in which the controls designed to prevent misconduct, actually encourage it. Think of it like the person whose car has so many airbags that they no longer fear an accident and drive quicker. So what’s the solution? He argues it’s creating an environment where we have faith in controls, but not too much, and focus on helping those on the front line make the right decisions. That includes, he says, teaching not just what you should do but why. It also means encouraging ownership of ethical issues, not outsourcing it. Listen in to learn more about how to get better control on your controls. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

By Adam Turteltaub Recently, Gartner released very intriguing research into third party risk. Chris Audet, Vice President and Chief of Research in the Gartner Assurance Practice tell us that they found business has it’s spending all wrong. Too much is invested in due diligence, and not enough time and effort is spent on monitoring. There research found that the business unit knows the risks third parties pose and is seeing it firsthand. When relationship managers were surveyed, 84% had seen changes to the risk profile and 76% found a third party had provided materially inaccurate information. In fact, 95% had seen something troubling in the past year. So why aren’t they reporting this information to the compliance team and what would get them to share more? There were three main answers, Chris reports: Creating more relationship ownership objectivity. Too many feel too strong a tie to the third party. Confidence in identifying red flags. Encouraging objectivity and providing reassurance that compliance won’t over-react. He also advises making it easy for third party relationship owners to contact compliance and to work compliance into the workflow. Listen in to learn more about the benefits of rebalancing the third party risk equation. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

1 Robert Stratton on Healthcare Enterprise Risk Management [Podcast] 10:01
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By Adam Turteltaub Risk assessments are not new in healthcare, and in specific regulatory areas are required. But, that doesn’t mean things aren’t changing. More and more organizations are embracing enterprise risk assessments (ERM) as a way to assess the range of risks that they face, including legal and regulatory concerns. Getting the risk assessment right is particularly challenging for healthcare organizations, explains Robert Stratton, Executive Director – Enterprise Risk and Security; Corporate Compliance Official and Senior Counsel for Northwest Permanente. Robert is also the author of the chapter “Enterprise Risk Management in Healthcare” in the latest edition of the Complete Healthcare Compliance Manual. The mix of insurance, patient care professionals, large sums of money and complex structures makes the risk map challenging. On the positive side, electronic health records can provide a wealth of information to inform your ERM efforts, as can frontline employees who can provide insights into what is going on behind the numbers. Once the risks are mapped, there are four ways to manage them, he explains: transfer, accept, mitigate and avoid. It’s hard to do any of them cleanly, but it’s important to understand which approach or approaches are best for a given risk. All four approaches, he adds, need to be accompanied by a culture which is aware of the risks, understands the risk appetite of the organization and their department, and acts accordingly. Listen in to learn more about ERM and how compliance can play an effective role in identifying and managing risk. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

1 Ryan Redman and Brett Sommers on AI and Cybercrime [Podcast] 11:32
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By Adam Turteltaub As if ransomware and phishing attacks weren’t enough to keep us up at night, now AI is enabling a whole new range of cyber threats. Ryan Redman, Product Manager, Marketing and Brett Sommers, Director of GRC Products at Onspring warn that the nature of attacks is evolving. Vishing, in which criminals use technology to imitate the voices of colleagues and organization leaders, is being used to trick people into revealing passwords, share data or send money. Employees need to learn to be wary and even confirm requests, even from trusted voices, via email or other means. Healthcare and manufacturing are two industries that have been singled out by bad actors for this kind of attack. Aside from training, what else can compliance teams do? They recommend: Focusing your resources on high value risk areas Ensuring your cyber defenses are as strong as they need to be Reviewing your third parties to ensure that a compromise won’t come from someone hacking into their systems Understanding how AI is being used by your organization and vendors to make sure that the security is adequate Being transparent about your expectations Listen in to learn more. I swear it’s really us and not AI. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

1 Anna Romberg on Compliance Amidst a Global Consensus Breakdown [Podcast] 11:10
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By Adam Turteltaub These are fractious times, and it’s often difficult to figure out what to do, what comes next and keep people with divergent views working together. Despite these challenges, Anna Romberg, Executive Vice President, Sustainability, Legal and Compliance for Getinge, doesn’t believe that things are hopeless. In an article she co-authored with Richard Bistrong for Harvard Business Review, they laid out several strategies for successfully navigating the current era. In this podcast, she reminds us that ethics and compliance programs are about more than following the law. They are also about encouraging good behavior, which includes following the company’s values, no matter how the political winds are blowing. With that said, now is a good time to do what organizations need to do, which is assess their values periodically to ensure that they are relevant, and the organization is living up to them. At the same time, she encourages the compliance team to embrace friction. It is inevitable when facing difficult discussions and different opinions. It’s also a sign of change and that the matter at hand needed to be dealt with. She also cautions compliance teams to be alert and encourage speaking up. With increased pressure and changing norms, some may lose sight of the need to do the right thing. Listen in for a bit of stability during unstable times. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

1 Lisa Beth Lentini Walker on Resiliency and Changing Times [Podcast] 14:11
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By Adam Turteltaub Do you ever wish you were made of rubber, especially nowadays with so much change? Do you wish that you could be flexible enough to handle every new legal regulatory change or every business demand without breaking? It’s not likely to happen, but compliance industry veteran Lisa Beth Lentini Walker believes that we can become more resilient. Resilience, she observes, is a mindset. We can work to become more adaptable and open to change by framing it in the right way. If you look at it with dread, you are less likely to succeed. But, if you recognize that nothing is permanent, change is inevitable and focus on what needs to be done, the chances of success are much greater. Look at change as an opportunity to shine and show leadership. Become the person who management trusts to look to the future and find the path forward for the organization. The workforce, too, wants to know that they can count on you to keep them safe and the company operating strongly. Listen in to learn more about becoming resilient and an effective compliance leader during changing times. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

1 Timur Khasanov-Batirov on Compliance in the Former Soviet Central Asian Republics [Podcast] 10:30
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By Adam Turteltaub Uzbekistan, Kazakhstan, Tajikistan, Turkmenistan and Kyrgyzstan were all born out of the dissolution of the Soviet Union. With large energy deposits of national gas, many global companies and their suppliers are operating within these countries. To better understand the compliance risks there, we spoke with Timur Khasanov-Batirov, a compliance officer with deep and wide roots in the region. While we may think of this area as one region, he warns that there are substantial differences by country. Kazakhstan is the most developed, and compliance has gained significant traction in large companies, primarily in the oil and gas sector. Uzbekistan saw three major FCPA cases, and, as a result, compliance has garnered a great deal of attention. The other three countries have much smaller economies and less developed compliance cultures. In addition, Turkmenistan has a fairly-closed economy, which complicates the picture. While it is easy to focus on the anticorruption risk in the region, there are other challenges. The area has become a significant transshipment point to Russia of prohibited and dual-use goods. In addition, child and forced labor is an issue, especially in the textile industry. To mitigate these risks, especially for sanctions evasion and corruption, companies operating in the region will need to pay close attention to the ownership of companies. That is not always easy to do because corporate structures are often opaque. The desktop-based due diligence systems in the US and Europe are likely not sufficient, Timur advises. Having someone on the ground in the region is likely needed. Listen in to learn more about what it takes to operate a compliance program in this important part of the world. Listen now…
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Compliance Perspectives

By Adam Turteltaub It’s not a good time to be a manufacturer of ten-foot poles. That’s because with the growing number of sanctions regimes, there are an increasing number of companies and individuals that businesses shouldn’t touch with a poll of ten feet, or any length for that matter. Rachel Gerstein, who most recently served as Vice President, Global Ethics and Compliance Counsel for Gartner, explains in this podcast that trade sanctions are laws and regulations designed to prevent and punish engaging with countries, organization and individuals who the government has deemed a threat to national and international security, or has committed human rights violations. Many countries have sanctions regimes, although the United States tends to have the strongest. The US, for example, has countrywide sanctions against Iran, Cuba, Syria and North Korea, as well as numerous sanctions against Russian individuals and entities. The government’s enforcement arm is the Department of the Treasury’s Office of Foreign Assets Control (OFAC), which has developed comprehensive guidance for compliance programs. It includes five pillars that will sound very familiar to anyone in compliance: Management commitment Risk assessment Internal controls Testing and monitoring Training In addition to the obvious similarities in compliance program design, there is also great practical overlap. Third party vetting for anticorruption risk, for example, can also include sanctions-related checks. When determining if the company’s owners are politically exposed, it’s an ideal time to determine if there is 50% ownership by a sanctioned individual or entity. Training is another common element and particularly important. Individuals involved in payments and account receivable need to be educated in sanctions risks and what to watch out for. Employees across the workforce also need to be sensitized to the issue. Europeans, for example, may see Cuba as just another exotic Caribbean vacation destination and not realize the risk. Of course, there are also different tools also used for sanctions compliance. Your bank, for one, may be an asset given that it may be keeping its own list of sanctioned entities. Geoblockling is a tool that can be used to determine what country someone is communicating to you from and can be used by you to block interactions. In short, there is a great deal of risk, but there are great similarities with other compliance efforts, enabling you to combine sanctions compliance with other compliance efforts. But, you’re still not likely to need that ten-foot pole. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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Compliance Perspectives

1 Colleen Gianatasio on Value-Based Care and Compliance [Podcast] 8:43
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By Adam Turteltaub The current fee-for-services model in healthcare has challenges, to say the least. Value-based care, explains, Colleen Gianatasio, Vice President of Compliance, CoventBridge, takes a different approach by asking four questions: What are the needs for both patients and providers? What are the challenges and barriers to meeting them? What technology and other resources are available? How will providers be measured for success, and when will they be reimbursed? In answering these questions there is an underlying emphasis on a much more collaborative and transparent approach among patients, providers and payers. There is also a commitment to understanding the community as a whole. For those looking for advice on how to pursue value-based care, she offers several thoughts, including: Be thoughtful in your use of technology solutions Give all your stakeholders a seat and voice at the table Break down the silos, and communicate openly and frequently Listen in to more about the practice and promise of value-based care. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.…
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