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Josh Brown에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Josh Brown 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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The Final Flight of Captain Forrester


1 The Final Flight of Captain Forrester | 1. The Mystery of Tiny 05 38:05
38:05
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좋아요
좋아요38:05
In late 1972, U.S. Marine Captain Ron Forrester disappeared on a bombing run into North Vietnam. Back home in Texas, his family could only wait and hope. Audio subscribers to Texas Monthly can get early access to episodes of the series, plus exclusive interviews and audio. Visit texasmonthly.com/audio to join. Go to HelloFresh.com/FLIGHT10FM to get 10 Free Meals with a Free Item For Life.…
Franchise Euphoria
모두 재생(하지 않음)으로 표시
Manage series 166674
Josh Brown에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Josh Brown 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Josh Brown, an Indiana-based franchise attorney and entrepreneur, shares his insights, strategies, frameworks, and best practices gained through more than 15 years of experience in the franchising industry. Franchise Euphoria sheds light on how to design the right business plan for you and your business, avoid the most common and costly mistakes, manage growth, and achieve your business dreams. You will hear from leading franchise and business experts as well as many franchisors who are in the process of growing their franchised businesses. Josh’s approach to business and the franchise world is honest, real, and authentic.
…
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390 에피소드
모두 재생(하지 않음)으로 표시
Manage series 166674
Josh Brown에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Josh Brown 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Josh Brown, an Indiana-based franchise attorney and entrepreneur, shares his insights, strategies, frameworks, and best practices gained through more than 15 years of experience in the franchising industry. Franchise Euphoria sheds light on how to design the right business plan for you and your business, avoid the most common and costly mistakes, manage growth, and achieve your business dreams. You will hear from leading franchise and business experts as well as many franchisors who are in the process of growing their franchised businesses. Josh’s approach to business and the franchise world is honest, real, and authentic.
…
continue reading
390 에피소드
모든 에피소드
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Franchise Euphoria

1 Firearms Training, Self Defense & Franchising with Wes Fox 28:50
28:50
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나중에 재생
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좋아요28:50
Wes Fox, founder and chief tactical instructor at United Defense Tactical, discusses the importance of realistic firearms training and self-defense. Wes explains that traditional static training at shooting ranges is unrealistic and does not prepare individuals for real-life situations. He emphasizes the need for ongoing training and situational awareness to make good decisions and stay calm in high-pressure situations. Wes also highlights the responsibility that comes with gun ownership and the importance of proper training. United Defense Tactical offers a membership-based program that provides comprehensive training in reality-based threat scenarios. Wes discusses the franchise model and the type of franchisees they are looking for to grow their system.…
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Franchise Euphoria

1 Scaling Your Franchise Through Private Equity with Alicia Miller 45:17
45:17
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좋아요45:17
In this conversation, Alicia Miller, a former multi-unit franchisee and author, discusses the role of private equity in franchising. She highlights the misconceptions around private equity and the importance of understanding their perspective when evaluating franchise systems. Miller also emphasizes the need for founders to have a clear vision and goals for their business before considering outside investment. She explains that selling a majority of the business to private equity can result in changes to the management team, decision-making processes, and culture of the company. However, she also acknowledges that some founders choose to resist private equity and continue growing their business independently. In this conversation, Alicia Miller and Josh Brown discuss the role of private equity (PE) in franchising. They highlight that while PE can provide capital and strategic assistance, selling to PE is not necessary and depends on the objectives of the business. They also emphasize the importance of responsible and high-quality franchising, as well as the common missteps that emerging brands make. Alicia Miller's book, 'Big Money in Franchising: Scaling Your Enterprise in the Era of Private Equity,' is mentioned, which explores the history, impact, and opportunities of PE in franchising.…
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Franchise Euphoria

Brian Beers, co-owner of 33 Midas auto repair locations, shares his journey in the franchising industry. He highlights the importance of finding a franchise that aligns with your skills, goals, and personality. Brian emphasizes the need for scalability and a strong brand presence in the chosen franchise. He also discusses the significance of building a team and delegating responsibilities to replace himself in the day-to-day operations. Brian's ultimate goal is to demystify franchising and help ordinary people build successful businesses and create wealth.…
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Franchise Euphoria

Chris Stoness, CEO of Elite Window Cleaning and Sparkle Squad, shares his journey from the music industry to the window cleaning business. He discusses the challenges he faced in the music industry and how he found a new passion in window cleaning. Chris explains the innovations in window cleaning technology and how his company has revolutionized the industry. He also talks about the importance of franchisee-franchisor relationships and unit economics in successful franchising. Chris shares his marketing strategies and the growth opportunities in the window cleaning market.…
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Franchise Euphoria

1 Biggby Coffee Franchise Growth & Expansion with Tony DiPietro 28:09
28:09
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좋아요28:09
In this episode, Josh Brown interviews Tony DiPietro, who oversees the emerging markets for Big B Coffee, a growing franchise in the coffee industry. They discuss the evolution of Big B Coffee, its growth and expansion, and the development of new markets. They also explore the importance of customer service and building relationships, as well as the impact of consumer trends and drive-thrus. Tony shares insights on franchisee promotion and staff development, and highlights Big B's focus on product innovation and ongoing value. The episode concludes with contact information for those interested in franchising with Big B Coffee.Takeaways Big B Coffee has experienced significant growth and expansion, with over 500 stores across 13 states and a goal of reaching 1,000 units by 2028. The development of new markets involves strategic decision-making and a focus on building relationships with franchisees and the local community. Customer service and building relationships are key to the success of Big B Coffee, with a focus on providing a personalized and positive experience for customers. Product innovation and ongoing value are important for franchise systems to stay competitive and meet the changing needs and preferences of consumers.…
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Franchise Euphoria

Darden Coors, heiress ofthe Miller Coors Company and CEO of Salad Collective, discusses the rise of healthy eating options and the growth of Salad Collective's brands. She explains the franchisee selection process and the importance of maintaining both corporate and franchise locations. Coors emphasizes the value of franchisee input and the benefits of franchising as a local business. Key Takeaways Franchising can be a successful model for expanding restaurant brands. The rise of healthy eating options has led to an increase in salad concepts. Franchisees play a crucial role in bringing new ideas and menu options to the table. Franchises can be seen as local businesses that contribute to the community.…
Founded in 1975, Melting Pot has offered a unique fondue dining experience for more than 45 years. As the premier fondue restaurant franchise, Melting Pot has 94 restaurants in 31 U.S. states and Canada. Known for offering a variety of fondue cooking styles and unique entrées, Melting Pot’s menu also features cheese fondues, salads, fine wines, spirits and chocolate fondue desserts. Melting Pot is an affiliate of Front Burner Brands, a restaurant management company headquartered in Tampa, Florida. Today’s guest is Franchise Growth Strategist, Collin Benyo. He assists potential franchisees in their journey to ownership. Having worked for Melting Pot for almost 15 years, he knows the ins and outs of the day-to-day process and strives to convey the success and wins he obtained to a new chapter of entrepreneurs and business leaders. Key Takeaways: [2:10] - Collin shares the story of Melting Pot’s beginning. [3:32] - Starting out as a dishwasher for Melting Pot is the current CEO of the company. [4:45] - At the height, Melting Pot had roughly 130 locations. But their growth retracted a bit for a time. [6:39] - Currently, Melting Pot has 4 corporate locations. [8:30] - Josh shares his impression of Melting Pot from many years ago. [10:27] - Melting Pot’s previous reputation was as a fancy dining experience that customers only went to once or twice a year. Their look and feel is different now. [13:50] - Collin completed his Master’s degree internship at Melting Pot and loved the experience. [16:09] - What sets Melting Pot apart from other hospitality franchises? [18:59] - The focus for growth is primarily in the Southeast United States, but franchisees can come from anywhere and usually come as a Melting Pot fan. [21:54] - The selling point for franchisees is Discovery Day. [23:09] - An goal for Melting Pot is to partner with hotels and be present as hotel restaurants. Mentioned in This Episode: Melting Pot Website Melting Pot Franchise Site…
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Franchise Euphoria

Pivotal Growth Partners is known for their ability to identify, prepare, and develop emerging brands into best in class growth concepts. Pivotal is deeply engaged in fostering the growth of any brand they engage with, actively contributing insights, systems and processes, expertise, and resources (both human and financial). They bring 40 years of experience in franchise strategy, growth implementation, real estate site selection/acquisition, design/construction management, and best in class market launch and new store opening (NSOs) strategies and techniques to any emerging brand they work with. Today, Casey Cooley, the President of Pivotal Growth Partners joins me to talk about their expertise in franchise growth and expansion. Key Takeaways: [1:48] - Casey shares the start of Pivotal Growth Partners and what the mission has been since its inception. [3:12] - Emerging brands are franchises with 0-20 locations. They have some systems that have been tested and vetted and have some experience under their belt. [4:53] - Many business owners are looking to franchise, but growth can be a huge challenge. [7:08] - One thing that Pivotal Growth Partners guides clients through is the journey of growing pains in building a franchise brand. [9:42] - A common challenge is founders needing to give up a little bit of control to allow the brand to grow. [11:59] - Pivotal helps brands with both human and financial resources. [14:17] - Covid certainly changed the approach in brand growth, but Pivotal came out of it with new strategies to handle unusual variables. [17:04] - Replicable concepts are the key and are attractive to franchisees and brand growth. [18:56] - The brands that stick around are the ones with a system that allows an average person to become a franchisee and experience success. [20:37] - Casey shares some of the upcoming goals for Pivotal Growth Partners as well as some of the emerging brands that he’s excited about. Mentioned in This Episode: Pivotal Growth Partners Website…
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Franchise Euphoria

April Porter is a former award-winning, multi-unit franchisee, attorney, and creator of the Infinite FranchiseeSM mentorship program, which teaches franchisees the business intelligence, strategic thinking, leadership skills, and entrepreneur mindset to apply to the franchise model in order to reach a life of SWAG™ - Sanity, Wealth, and Gratitude™. April has been named to the Ten Women of Distinction in Franchising and a Top Influencer in the Global Franchising Industry, hosts the #1 Franchisee Podcast on Apple - The Infinite Franchisee Show - and received the Chairman's Award for Distinguished Service to the Franchising Industry from the AAFD. Key Takeaways: [2:08] - April shares her law background as a criminal prosecutor before she made a shift into franchising. [4:30] - Her entrepreneurial spirit drove her to open a franchise location of something she loved. She wanted more time freedom and control over her income. [6:50] - April was able to identify the “franchise gap.” [8:36] - A lot of people franchise in an area they already know how to do, but they don’t know how to run a business. [10:31] - Just because you like the product or service, doesn’t mean you will like the business. [13:45] - Business owners who choose to franchise their business model must also know how to train and educate franchisees. [16:37] - April shares more about her cloning system. [19:08] - Franchisees need to have a business owner mindset. The franchisor can support but isn’t going to be able to do everything. [21:41] - A major pitfall for franchisees is knowing the difference between business and personal finances. [24:41] - Sanity, wealth, and gratitude are the elements that franchisees are in search of. [26:30] - A common problem is a franchisee’s management of time. [28:15] - Josh’s number one piece of advice for prospective franchisees is for them to talk to current franchisees and franchisors already in the business. [30:12] - What about multiple locations? Mentioned in This Episode: Infinite Franchisee Website The Infinite Franchisee Show on Apple Ask April Porter Website…
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Franchise Euphoria

The Dog Stop is a dynamic company that is committed to progress. What sets them apart is that they are constantly evolving and improving their standards of quality care. They have assembled an all-star team of experts with over 100 years of collective experience in the pet care industry. The Dog Stop is the first company in the pet care industry to partner with Fear Free, an organization whose mission is to prevent and alleviate fear, anxiety, and stress in pets by educating and inspiring those who care for them. Jesse founded The Dog Stop in 2009 because he wanted to create a better version of dog care for his community. The business has evolved and changed tremendously, but the core principles remain unchanged: 100% transparency, the best customer service and all services under one roof providing a clean, fun, and safe environment for all dogs. Brett Reynolds is the Director and Dog Care and Training at The Dog Stop. He has been working full-time in the pet care industry since 2004 as a professional dog trainer and business manager. After 15 years of managing and owning dog training businesses, he moved into his current role of training and supporting franchisees and their teams on all things pertaining to dog behavior and care. Key Takeaways: [2:05] - Jesse shares his background and what led him to found The Dog Stop. [5:08] - The Dog Stop is the only full service franchise of its kind. It prevents consumers from going to multiple places to meet their needs. [7:32] - Jesse describes what makes up the services that bring in different percentages of sales. [9:26] - Brett shares his path onto finding his passion in dog training. [11:01] - In the beginning, Brett and Jesse piloted various dog training services at The Dog Stop, including a program included with boarding. [13:55] - The chance of franchisees coming in with training and certifications on providing the services The Dog Stop offers is low. Prospective franchisees go through a process. [15:50] - The right candidate is open to learning new things and flexible. In this industry, it’s important to be able to shift to Plan B quickly. [18:34] - Through franchising, they have shifted from owner operator models to more of a semi-absentee owner model. [21:41] - The Dog Stop has partnered with Fear Free, an organization whose mission is to prevent and alleviate fear and anxiety in pets. [25:27] - Every franchise has its struggles when launching. Jesse talks about slow and controlled growth and the benefits of having a mentor. [28:12] - Real estate is important for this business as well and Jesse explains that they have a team of agents that help franchisees find the best place in their community. [30:40] - From a business administration perspective, The Dog Stop is currently working on implementing more technology to improve the customer experience. [33:40] - Not all dogs are suitable for a traditional doggy daycare. The Dog Stop has a menu of services and experiences for all personalities. Mentioned in This Episode: The Dog Stop Website The Dog Stop Franchising Site…
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Franchise Euphoria

Joining today is Seek Hannemann, CEO of Seven Brothers Burgers. At Seven Brothers, they believe that the food industry is growing and pushing to faster, quicker, more convenient ways of how customers experience dining out. The human connection that restaurant food once had is getting buried and looked over by this constant race. They are in an effort to build and focus, more than ever, on that connection to bring back that feeling. Seven Brothers is a family focused business and says, "We're not in the burger business. We're in the business of changing lives." When customers come in, they want to make sure they feel wanted, needed, and appreciated. Key Takeaways: [1:52] - Seven Brothers Burgers started as a family business at one location in Hawaii and eventually opened a second location before moving stateside. [3:04] - Initially, they weren’t sure about franchising out of fear of losing the integrity of the family business. They sought guidance before diving in. [4:35] - As a family-focused business, one priority for Seven Brothers is to bring franchisees on board that share the same values. [5:54] - They began with social media marketing, but the majority of franchisees have come from word of mouth in current locations. [8:40] - Seek shares a little of the menu items that set them apart. [10:56] - One motto of Seven Brothers is, “If it’s not perfect, it’s not worth it.” [12:15] - There really are seven brothers in the family and all of them are heavily involved in the business. [14:26] - What are the goals and mission for Seven Brothers Burgers moving forward? [15:17] - Seek shares his favorite menu item. Mentioned in This Episode: Seven Brothers Burgers Website Seven Brothers Burgers Franchise Site…
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Franchise Euphoria

Founder of Incite Tax and the author of Profit First For Microgyms , John Briggs has a theme: "The IRS Sucks". Business owners should keep more of their money to build long-term wealth. John joins the podcast today to share how he has built an amazing team of nontraditional accountants to help combat IRS bullying. John is a man on a mission to give entrepreneurs an actual work-life balance so they don’t get burned out. He helps them increase their cash immediately so they can have confidence in their choices and become financially resilient. Key Takeaways: [2:19] - John shares his background and why he founded Incite Tax. [3:40] - He is passionate about helping entrepreneurs stay in business. [4:41] - Not enough capital and mismanaging capital are the number one pain points for franchisees. [5:33] - The demand for something expands to match its supply. [7:23] - John shares a way to manage money through multiple types of accounts. [8:53] - The first step of the Profit First method is to do a cash flow analysis. [12:03] - It is never too late to start thinking about a cash flow system. Start now. [14:06] - John explains why gyms and fitness businesses are a niche for Incite Tax. [17:23] - Because they are so experienced with the business model, Incite Tax can see the challenges before they do. [20:18] - You can negotiate lease agreements. [22:45] - John explains the systems he has built that help people avoid burnout. [26:37] - When is it time to think about adding another location to a business? [30:16] - Think about how to maximize the space you are in. [35:02] - It’s not always the best idea to open a second location. Mentioned in This Episode: Profit First For Microgyms by John Briggs Incite Tax Home Page Incite Tax on Facebook Incite Tax on Instagram…
Happinest Brands has created a multi-brand platform with a focus on service concepts. Leveraging a strong leadership team, centralized systems, and over 55 years of franchising experience, they have a proven track record for lifting, growing, and developing franchises across the US and Canada. Happinest has a focus on mobile, low infrastructure, recurring revenue, high retention rate/membership-based models. Their brands are simple, straightforward, and scalable, focused on developing relationships with consumers who outsource home services. Happinest is building a portfolio of brands that cater to homeowners who don’t have the time or interest to do complete needed tasks around the home. They utilize centralized corporate marketing programs to drive interest and leads for franchise owners, along with a centralized in-house sales and conversion center to provide customers sales support for franchisees. There is a massive opportunity to capitalize on the home services market that is made up of mostly moms and pops, many of which struggle to provide on demand response, and service fulfillment, coupled with an excellent customer service experience. Eric Martin oversees the franchise development efforts for multi-brand home services franchisor Happinest Brands. He and his team are responsible for helping prospective franchise candidates determine if franchise ownership is the right path for them. The Happinest Brands development team, with its nearly 100 years of collective franchise sales experience, has helped Happinest and its franchises grow to over 850 nationwide franchise locations. Key Takeaways: [2:10] - Happinest all started with Lawn Doctor and now with multiple brands is pushing 1000 locations. [3:41] - Although covering several brands, Happinest provides a lot of centralized systems for franchisees. [4:42] - Eric shares his background in franchising. [6:37] - The main reason people decide to step into franchising is because they are dissatisfied or unfulfilled in their current career. [8:22] - The home services industry is valued at over $600 billion dollars. There are a lot of opportunities to create wealth. [11:40] - When thinking about a franchise, most people think of the food service industry first. Many don’t think about home services as an opportunity. [12:38] - At this time, franchise owners do not own multiple locations within Happinest. [16:56] - Eric explains the difference between a franchisee and an entrepreneur. [18:56] - The first couple of years for a franchisee are the most important for them to get things off the ground with the support of a franchisor. [20:48] - The service space gives franchisees an advantage. [22:14] - Costs are driven down with centralized systems. [24:28] - The initial investment for Happinest brands is low compared to other franchise brands. [28:07] - Eric lists some of the ways people have created quick capital to start a franchise. [30:34] - Undercapitalization is a challenge and Happinest Brands works hard on eliminating the problem up front. Mentioned in This Episode: Happinest on LinkedIn Happinest Home Page Lawn Doctor Franchise Site Mosquito Hunters Franchise Site Ecomaids Franchise Site Elite Window Cleaning Franchise Site…
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Franchise Euphoria

Franchise Fame is a multi-award winning global franchise marketing agency. Over the years they have been nominated and have won various awards such as the Best PR & Marketing Firm by the Global Franchise for 2022, Franchise Excellence Award and European Search Awards. They work with global franchise brands some of which count more than 3000 locations worldwide. They connect aspiring entrepreneurs with already successful brands and in this way create more decent work, economic growth and equal opportunities for everybody. Dani Peleva, the founder and CEO of Franchise Fame, joins us today. Dani led the marketing and branding teams of a global franchisor and later on became a franchisee herself, before founding her award-winning franchise marketing agency. Gaining invaluable experience and extensive knowledge of franchise marketing, both client and agency-side, Dani has worked with franchises from the UK, USA, Australia, Europe and South America, some of which have a presence in more than 2,600 locations worldwide. As a key person of influence in the sector, Dani has been featured in multiple media outlets and is often invited to talk about franchising and franchise marketing at conferences, events and podcasts. Key Takeaways: [2:44] - Dani shares her background and how her passion for marketing led her to her current endeavors. [4:08] - Initially, Dani invested in a franchise that allowed her to pay off student loan debt and put herself in the shoes of a franchisee. [6:03] - Marketing is very unique to every location and it's important for franchisees to understand their local market. [7:59] - Dani describes how Franchise Fame is approached by franchisors and franchisees alike. [9:42] - Franchisors are very busy and juggle a lot at once. Franchise Fame helps them market for franchise recruitment. [11:19] - Positive reviews are so important for any business, but especially a franchise. [13:30] - It is all about showing that you care. [14:48] - There are many business owners that do not have a strategy to protect their reputation. [16:57] - Dani shares that Franchise Fame is candid and honest with their clients, especially when it comes to their online reputation. [19:27] - Dani is the author of the book also called Franchise Fame. [21:16] - When you know your ideal client or customer, you will learn how to market to them. [24:40] - Personal branding and business branding are merging into one. Mentioned in This Episode: Franchise Fame Home Page Franchise Fame: An Insider’s Marketing Guide to Incremental Growth and Soaring Success for Franchisors by Dani Peleva…
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Franchise Euphoria

Charlie Graves was a world-ranked swimmer and successful professional triathlete before turning to a career in sports management, sports television and event production, and sport equipment manufacturing. He has been the CEO of Athletic Republic since 2007, when he acquired and rebranded the company, introducing new franchising, operations, business, and marketing systems now in use in a worldwide network of franchises. Athletic Republic is the world’s premier destination for individualized, sport-specific training. With technologically advanced equipment, Athletic Republic tracks and showcases the improvements an athlete experiences through their training regimen. The brand is the leading sports performance franchisor, with over 80 training centers and has surpassed two million athletes trained in the program. It is the premier destination for individualized, sport-specific training for athletes of all ages and abilities who seek to improve their speed, power, stability, agility and stamina. Key Takeaways: [2:25] - Charlie shares his background as an athlete before becoming a business owner. [3:53] - You have a hand in your success. [5:26] - Doing things that are within your control will improve your performance. [8:47] - There are a lot of cross overs in sports and business. [11:10] - Charlie became the head of marketing for a mall operator. This was the introduction to a franchise model for him. [12:36] - How did Charlie learn about the opportunity of Athletic Republic? [15:42] - The founder was a scientist. He tested and evaluated everything. [17:53] - Charlie made a lot of mistakes in the early years but learned through them and attended conferences and programs to improve and network. [20:08] - It wasn’t a franchise at first. Charlie lists some of the things they developed before jumping into launching a franchise model. [21:27] - The collaboration in franchising is extraordinary. [24:17] - An ideal franchisee is one that has passion for sports. [25:45] - Over half of the current franchisees are female. [27:56] - Charlie is in the business of opening successful operators. [30:15] - It’s important to care for franchisees that are making big investments. [31:19] - Rather than selling more units and having franchisees wait to get going, Athletic Republic takes their time with each franchise owner. [32:28] - What value does the franchisor provide to franchisees after they are established? [35:03] - Scaling in particular is something that needs to be considered and supported by franchisors. [36:42] - What role does celebration play in the Athletic Republic locations? Mentioned in This Episode: Athletic Republic Home Page Athletic Republic Franchise Site…
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Franchise Euphoria

Michelle Dacy has been in the special needs transportation segment for 20+ years. In 2012, she launched a non-emergency medical transportation business in Chicago to provide high-quality customer service to seniors and people with physical and cognitive challenges. Tootl provides an incredibly needed service for people of all ages and abilities. With a low investment, low overhead (no leases, retail locations, or equipment required) and excellent gross profit margins, Tootl stands out among other opportunities. Tootl is also backed by founders with over 20 years of experience and proven franchise leaders with nearly 30 years of experience building brands and serving the franchise community. Joining Michelle on today’s episode is Steve Greenbaum, a board member, advisor, and investor of Tootl Transport. He is a titan in the franchising industry and he shares his drive to support Tootl Transport. As far as competition, Tootl’s business model is unique to the franchise industry. At the client level, Tootl’s high level of customer service is above and beyond others in the non-emergency medical transportation industry. Key Takeaways: [2:30] - Michelle explains how she worked for a special needs transport service and branched out on her own. [3:40] - Any need for special transportation can be assisted by Tootl Transport. [6:01] - Multiple locations over a period of time is beneficial to prove the model. [7:40] - Transportation services have been around a while but the industry has transformed in the last decade with the use of technology. [9:43] - While transportation is the goal, the drivers are also trained to help the customer out of their home and into the vehicle. [10:57] - When Michelle began Tootl in Chicago, she knew that she had a model that could be duplicated. [12:27] - It’s important to know that you can’t do it all. You have to invest in people. [15:24] - Tootl is brand new to the franchise model. [18:50] - There is a huge population of ideal franchisees for the simple business Tootl offers. [20:31] - Personality wise, an ideal franchisee has a good heart. [22:12] - Steve explains what Tootl can provide and the needs their model can meet. [26:41] - Steve and Michelle describe their vision for Tootl in the coming years. Mentioned in This Episode: RideTool.com…
CertaPro Painters has been recognized as the #1 painting company franchise in North America by Entrepreneur Magazine as a part of its annual Franchise 500 ranking. Additionally, the brand has recently made the prestigious Franchise Business Review Top 200 list for franchisee satisfaction. These recognitions come at a time of steady growth for the brand, as it is projected to reach $1B in revenue by the end of 2023. CertaPro had a smooth finish to 2022, locking in four new territory signings, and rounding out the year with 25 existing location resales. With the painting industry being valued at $60B there is plenty of room for growth, and the brand is looking to sign 25 territory agreements in key markets across the United States and Canada this year. The service industry remains a strong sector in franchising, and CertaPro has a lasting and growing legacy in the category. Today’s guest is Michael Stone, President and CEO of CertaPro Painters. We chat about how CertaPro is dialed in on growing with new franchises and how the proven business model paired with a low initial investment can lead for a high return for its franchisee and the success of the locations that maintain its massive footprint. Key Takeaways: [1:57] - CertaPro has received very high accolades in the industry. [2:43] - Michael shares his background and how he got into the franchise world. [5:15] - There are a lot of different types of franchises. CertaPro is service-based. [6:41] - CertaPro isn’t looking for people driving a van around to paint. They have professional office spaces and are looking for leaders. [8:24] - Michael explains that the ideal operator isn’t necessarily in the painting industry, but they typically have good management and leadership backgrounds. [10:27] - CertaPro Painters is the largest painting company in the United States. [13:08] - Networking is important and service providers offer a lot of referrals. [14:50] - Michael describes the experience in completing virtual estimates and the system they created during Covid. [17:10] - CertaPro Painters has a great relationship with Sherwin Williams. [20:01] - When team members and franchisees are given the right tools, they will be able to build relationships with clients. [24:27] - CertaPro has a detailed process that ensures both the franchisee and client are satisfied. [28:05] - The industry has a lot of opportunities and CertaPro has a lot of franchising opportunities to build a business. [29:27] - Michael shares the goals for CertaPro Painters franchising for this year. Mentioned in This Episode: CertaPro Painters Website CertaPro Painters Franchise Site…
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Franchise Euphoria

Clean Eatz, which launched in 2011 and started franchising in 2015, was co-founded by husband-and-wife duo Don and Evonne Varady. They are heart-driven to “Change Livez” through clean, balanced food, thought-provoking education, and motivational support that inspires results. They know personal wellness is not one-size-fits-all, so they craft nutritional products and fitness opportunities that meet the needs of every type of lifestyle. Clean Eatz isn't a company, they are a community, and that is certainly something that sets them apart in the industry. Most think that they are just a cafe and sell food but they are in the business of changing “livez”! Key Takeaways: [2:19] - Don and Evonne are a husband and wife duo. They share their background and how they began this business. [4:40] - The idea came from Evonne’s passion for health and fitness. [6:22] - Clean Eatz began franchising in 2015 with the help of an investor. [9:14] - Don explains that Evonne came into his life at a fateful time. [11:13] - Don filed bankruptcy and started over. [12:19] - For about two years, Don and Evonne actually lived in the restaurant. [15:19] - They were broke when they moved and social media marketing wasn’t a luxury they had. Evonne describes some of the things they did to get the word out. [18:31] - Before launching Clean Eatz in North Carolina, the boundaries and roles were already set. [20:10] - Opening multiple locations hadn’t occurred to Don and Evonne until about 2 years in. [22:07] - Oftentimes, the founders are not the ones who initially consider franchising. [23:18] - Evonne describes the beginning of the franchise process and the learning curve she experienced. [25:17] - Franchising is all about investing in people. [27:39] - Culture is earned. [29:04] - Principle over convenience. [31:22] - It starts with the customer, and you need to get to know them. [34:03] - At the time of this podcast recording, there are 92 locations ready to get going. [35:06] - Don describes the ideal franchisees for Clean Eatz. [37:23] - Check your ego at the door and continue to be humble. Mentioned in This Episode: Clean Eatz Home Page Clean Eatz Franchise Site Clean Eatz Kitchen…
The Everbowl menu is centered on superfood packed bowls and smoothies highlighting acai, pitaya, matcha, blue majic, cacao and other "stuff that has been around forever™". It's fun, vibrant eateries invite diners to augment these superfoods with fruits, nuts, berries, and grains to create flavorful bowls to fuel their active lifestyles. In 2022, Alex partnered with Drew Brees to form EB Master, an Area Representative organization in the Everbowl system. They are signed up to bring over 150 stores to 13 states: North Carolina, South Carolina, Kentucky, Virginia, Alabama, Arkansas, Mississippi, Ohio, Indiana, Michigan, Tennessee, Louisiana, and Illinois. In today’s episode, learn about what sets Everbowl apart from the rest and how their aggressive expansion goals are going strong towards success. Key Takeaways: [2:36] - Alex’s original career path was in education but he realized he wouldn’t have the income he’d like to sustain the life he wanted so he went into business. [4:17] - Alex describes his experience and drive to bring acai to his town. [5:50] - What are the things to consider when choosing a brand to franchise? [8:32] - Everbowl has an aggressive expansion goal over the next four years. [10:41] - Alex explains how he connected with Drew Brees. [13:50] - One of the goals for Everbowl is to be connected with more athletes. [16:12] - What is Everbowl doing differently to attract franchise owners and customers? [20:21] - Alex describes the ideal retail spots for Everbowl. [22:13] - Owners that are really plugged in and involved in their community are ideal franchise owners for Everbowl. [24:44] - The menu at Everbowl is diverse and healthy. [28:01] - Connect with Alex on social media and find out more about Everbowl. Mentioned in This Episode: Everbowl Home Page Everbowl Franchise Site…
Jeff Dudan is the CEO of Homefront Brands, a platform of property service franchisors as well as Chairman of Dudan Group, the capital partner to Homefront Brands and others. Dudan Group invests capital, provides expertise, and offers services that enable people to join, buy, build, or expand franchise systems. Jeff is the author of Discernment; The Business Athletes Regimen for a Great Life through Better Decisions , a Forbes contributor, sought after speaker, and consultant to emerging franchise brands. Jeff served YPO as Chapter Chair of the Southern Sands Chapter, and IFA Franchisor Forum as a member. Jeff appeared on Season 8 of Undercover Boss in January 2017. His journey began as a college athlete who founded a business to paint student housing. After graduation, he assisted South Florida in recovering from Hurricane Andrew which led to the launch of AdvantaClean in 1994. With 240 locations, AdvantaClean became a national strategic partner with St. Jude Children’s Research Hospital and was acquired by Home Franchise Concepts January 2019. In this episode, Jeff talks about his journey, successes, and lessons learned along the way as well as how to learn more about Homefront Brands. Key Takeaways: [3:29] - You can have a variety of different experiences by meeting new people. Franchising gives you the opportunity to collaborate and learn from others. [4:26] - For some businesses and business owners, franchising isn’t right, but Jeff believes that it is the best way to build wealth and success. [6:37] - Creating the entrepreneurial framework within the confines of a franchise system can be challenging depending on the franchise brand. [9:00] - Jeff describes the beginning of his career after graduating college. [11:26] - We have points in our lives where we have to make big life-changing decisions. [13:31] - What are the deciding factors behind Homefront Brands? [16:22] - Territories in a brand are really important to get right. [18:52] - Jeff explains how they mapped out territories. [21:04] - There are several businesses under the umbrella of Homefront Brands and together they offer a wide variety of services. [22:38] - It is important to be a values-forward company. [23:55] - Jeff shares the most valuable change he made to his mindset and what his leadership style is. [27:10] - What is Jeff’s hope for Homefront Brands over the next few years? Mentioned in This Episode: Homefront Brands Website On the Homefront Podcast…
Michele Waits, a coffee industry veteran with over 15 years of experience, discusses being announced as Biggby Coffee's new CMO. Waits, who has worked with brands such as Gerber and illycaffè and worked as a VP for Starbucks for over 12 years, shares how her insights will empower the marketing team to connect with Biggby customers in a more individualized way, streamlining and modernizing the concept's efforts. Waits plans to leverage personalized digital marketing and a social media presence in her new role which will allow the brand to be able to connect with its customers how and where they prefer and can discuss how her experience working with household names internationally will help fuel Biggby’s growth even further. Key Takeaways: [1:58] - Michelle shares her background in marketing and the 20 years of experience she has. [3:07] - After working for Starbucks for 12 years, Michelle confirms that Starbucks is not a franchise. Michelle’s transition to Biggby is a learning curve since it is a franchise. [4:52] - Franchise licensing can be confusing and it is regulated in different ways. [5:45] - A franchise owner is a small business owner. [7:29] - How did the misconception grow that a franchise isn’t a small business? [9:56] - Franchising allows you to go into business for yourself but not by yourself. [10:59] - As a franchise owner you have a lot of control but you also have a great deal of support. [14:01] - Michelle describes the things that the franchisor provides to franchisees. [16:13] - Marketing tactics are taught to franchisees to get the demand started even before their location is open. [18:58] - Biggby is proud of their coffee but isn’t in the coffee business. They are in the mood-uplifting business. [21:29] - It isn’t just about providing a product. It’s about providing an experience. [22:36] - There are a lot of things to consider when it comes to a company’s footprint. [24:13] - Who is the ideal franchisee for Biggby Coffee? [26:30] - How does Biggby keep the brand consistent across multiple locations? [28:27] - When you’ve got a strong brand, it will emanate out across locations. Mentioned in This Episode: Biggby Coffee Home Page Biggby Coffee Franchise Site Michelle Waits on LinkedIn…
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Franchise Euphoria

The definition of health and wellness has changed. We all have realized that we need to be more proactive towards our own health and wellbeing. By being more proactive we can live an active life for as long as possible, and isn’t that the point of living a longer life anyways? The Covery Wellness Spa provides non-invasive therapies designed to enhance and optimize the health journeys of their clients. Through their customized wellness journey, clients are provided with the tools and the education that is needed to reach their overall wellness goals. Today’s guest is Chief Visionary Officer (CVO) Edward “EK” Navan. EK Navan is also the co-founder and member of The Covery since its formation in August 2020. From June 2017 to present, EK has served as co-founder and member of R-WELLNESS in Baton Rouge, LA. From 2016 to 2018, he also served as a national account manager and consultant for Fitness Ventures International in Charleston, South Carolina. From 2015 to 2016, he served as Northeastern Regional Manager for TRX, Inc. in Atlanta, as well as the CEO of Redzone Fitness from 2015-2017. His experience in the wellness and fitness industry is extensive and has helped lead to the success of The Covery. Key Takeaways: [2:04] - The wellness industry has grown exponentially in recent years. [5:27] - Covid-19 shut the doors on a lot of wellness locations, but EK says it gave them the opportunity to take a step back and put together a better program. [8:08] - EK shares some of the therapies and services that The Covery Wellness Spa offers. They are unique. [9:16] - The focus is the outcome. [12:03] - EK explains one of the ways they are working on health without prescriptions. [14:21] - What are some of the reasons clients come to The Covery Wellness Spa? [17:03] - The first location was opened in 2021 which was a challenging time to start a business, but the opportunity was there. [19:16] - EK’s opinion is that traditional franchising is broken. Their system is a little different. [20:53] - There are right ways and wrong ways to run a franchise. [24:42] - What role does the economy play in building a business like this? [27:14] - Josh admits that he is not a fan of the broker network early on in the process. [28:56] - Sometimes growing the smart way is by growing slowly. [30:42] - With a system like this, you can find the right people. [32:01] - Who is the right franchisee for The Covery Wellness Spa? Mentioned in This Episode: The Covery Wellness Spa Home Page Facebook | Instagram | LinkedIn The Covery Wellness Spa Franchise Site…
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Franchise Euphoria

With a refined focus on clean eating, a literal approach to menu transparency, authenticity, and a digital-first approach, Balance Grille has been turning heads throughout the fast-casual industry since 2010, solving for nearly every issue facing the restaurant arena today and instead turning them into key differentiators for the brand. Prakash Karamchandani (PK) is the co-founder of Balance Grille. Since its founding in 2010, Balance Grille has successfully reinvented the fast-casual concept, Asian Fusion cuisine, and the franchise business model. It currently has 5 locations, which PK owns and operates along with his buddy-turned-business-partner, HoChan Jang (CJ). PK’s focus is on refining kitchen efficiencies, customer experience, and business operations. Key Takeaways: [2:34] - PK shares the experience of meeting HoChan and deciding to team up to create Balance Grille. [4:40] - During the economic downturn at the time, PK and CJ were turned down time and time again. [6:38] - It’s not as easy as it seems to go to the bank and get the funding needed to begin. [8:50] - PK and CJ continue to work together and split the responsibilities to maintain the success of the business. [10:27] - They did everything themselves in starting the business. [12:19] - The goal was to create happiness and they did it through food. [13:47] - The restaurant industry is hard to break into due to tons of competition. [15:33] - There’s nothing wrong with making a profit, but there’s more to it than that. [16:58] - From the start, the goal was to create a business that was scaleable. [18:05] - Franchising is new for Balance Grille as they have only been franchising for one year. [20:55] - Staying local is a great goal, but consistency is lacking. [22:54] - PK and CJ have partnered with another company to help scale the business. [27:12] - They have a very clear vision of how they’d like the franchise structured. [29:00] - What are you doing right now to set yourself up for success? [32:31] - The business is growing and thriving right now at a fast pace. [34:31] - Balance Grille is actively seeking franchisees. Mentioned in This Episode: Balance Grille Website Balance Grille Franchise Site…
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Franchise Euphoria

After 15 years of working his way up through the competitive ranks of NYC’s financial sector, Andrew Pudalov made a conscientious decision to leave his most recent position as Global Head of Fixed Income Derivative Trading at National Australia Bank to pursue an interest he felt was a virtue of higher importance. While he worked his entire adult life for a number of prestigious financial institutions to achieve an expertise in institutional fixed income derivative trading, he simply felt it time to gratify another more altruistic ambition he had always held. Andrew founded Boulder’s University Hill District’s first all-natural bowl/smoothie bar in the fall of 2004, providing a healthy alternative to the common “Hill” fare. After enormous success, Andrew launched a line of frozen grab-n-go bowls soon to meet the ever-mounting demand. Today, he operates Rush Bowls retail, wholesaling, and franchising with over 100 stores in various stages of development throughout the US. Rush Bowls continues to receive both regional and national acclaim. Andrew maintains a commitment to spreading the joys of pure, honest nutrition and making Rush Bowls the best possible company it can be. Key Takeaways: [2:39] - Andrew shares his background before founding Rush Bowls. [5:24] - He went head first into the idea in 2004 and decided on smoothie bowls. [7:57] - Rush Bowls experienced slow and steady growth in the early years. [10:01] - Andrew explains the adjustment he made as he transitioned to the ownership of a business. [12:53] - Andrew has experienced a lot of opportunities to do things his way. [15:18] - A lot of franchises charge the franchisee for the product. But Rush Bowls does not. [17:08] - It is tough to build a business from scratch. Franchising is a great way to own a business with an already established structure and system. [18:33] - It was recommended by many for Andrew to franchise Rush Bowls, but he wanted to test it in multiple locations first. [20:55] - Education is important and a strength of Rush Bowls. [21:53] - Rush Bowls has locations in 21 states and has created great national networks. [23:53] - Everything at Rush Bowls is made to order. [25:37] - Too much space is a detriment to many franchisees. [27:18] - Who is the ideal franchisee for Rush Bowls? Mentioned in This Episode: Rush Bowls Home Page Rush Bowls Franchise Site…
Lisa Druxman is a mom on a mission. She is the founder of FIT4MOM, the country's largest fitness program for moms, a noted speaker, author, podcaster and powerhouse of energy. A self proclaimed idea monkey and #momboss, Lisa is passionate about helping women get out of overwhelm and in to a life of health and happiness. A well-published author, Druxman has written on business for Entrepreneur and on motherhood for magazines such as Fit Pregnancy, Shape and more. Recognizing her entrepreneurship, Druxman has also been nominated for and received numerous honors from organizations such as the National Association of Women Business Owners for her unique and successful business. FIT4MOM offers pre and postnatal health, wellness, and fitness programs for every stage of motherhood. All of their programs were created by moms for moms to provide Strength in Motherhood®. FIT4MOM is the world’s largest fitness program for moms with 2600+ locations, 1500 locations, and 310 franchise owners nationwide. Key Takeaways: [2:22] - Lisa never had any intention of starting a business but shares how she has found herself as the CEO and founder of FIT4MOM. [3:30] - Don’t name your company based on one thing, because you might grow and branch out for more. [4:32] - FIT4MOM is more than just a fitness program. The community of mothers is what sets the business apart. [5:58] - Lisa wanted other moms to have the opportunity to build their own business with her model and have an impact in their own community. [8:01] - Lisa describes some of the classes FIT4MOM offers and how they are unique to each community and franchise location. [10:12] - What does FIT4MOM help their franchisees get started and continue building their own business? [12:07] - Originally, Lisa’s target franchisee was a fitness professional and mom. But that was far from the case. [14:21] - They have created franchise cohorts based on the goals and the stage of each franchise. [15:58] - The curriculum and course materials are all online and offer certifications to each franchisee to be able to teach their classes. [17:21] - Lisa has been able to build this business and become an author because she has built an incredible team. [18:53] - FIT4MOM is constantly evolving and Lisa does not foresee the future of becoming stale. [20:23] - The San Diego location has remained a corporation location and Lisa tests new things before sending them out to franchisees. [22:03] - Lisa shares special discounts for Franchise Euphoria listeners! Mentioned in This Episode: FIT4MOM Home Page FIT4MOM Franchising Site…
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Franchise Euphoria

Today’s guest is Pete DiFilippo, a principal at C Squared Advisors, a leading investment bank and advisory firm that helps multi-unit franchisees in the restaurant and retail industries maximize the value of their businesses by presenting comprehensive solutions and executing complex transactions. Prior to joining C Squared, DiFilippo served in franchise finance leadership roles for well-known national banking institutions. With more than 100 years of collective experience, C Squared has helped sell, purchase, re-franchise, and recapitalize more than 10,000 franchised locations. Services include mergers, acquisitions and divestitures, valuations, private financing and recapitalization, restructuring, and ongoing financial advisory services. Key Takeaways: [2:46] - Pete shares his background and experience in business and franchising. [4:20] - Covid-19 changed so many things and caused a lot of turmoil in the industry. [6:23] - Some franchisees may get to a point where they want or need to sell. [8:29] - Pete describes how C Squared helps franchisees and franchisors with their business and their specific needs. [10:21] - C Squared doesn’t focus on specific types of clients and customers. They customize their service to work with every type of franchise. [11:20] - What sets C Squared apart from the other advisory companies? [13:30] - Pete shares his advice for business owners to be prepared for the time they want to sell their business. They need to have everything in order. [17:41] - Surround yourself and your business with the right people. [18:54] - C Squared looks closely at a lot of different factors to make sure businesses are appealing to potential buyers. [20:54] - Focus on the things you can control. There’s always going to be noise and issues, but continue to stay focused. [21:27] - This industry is very resilient. Mentioned in This Episode: C Square Advisors, LLC Home Page…
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Franchise Euphoria

Brian Kelley has served as the President and CEO of Phenix Salon Suites for just under four years, leading the brand toward exponential growth and success across more than 340 locations in 34 states through the U.S. and now internationally. He has over 25 years of financing, owning, operating, and developing franchise businesses all across the United States in both the salon and restaurant industries. Mr. Kelley currently leads the charge as the salon suite concept continues expanding its global and national footprint. Phenix is a salon suite rental concept that offers an opportunity for salon and lifestyle professionals to operate their own business in a private salon suite within a larger, well-located salon. The brand licenses individualized suites so professionals can service their clients in a safe and secure environment. Founded in 2007 by beauty expert and celebrity hairstylist Gina Rivera, the Phenix suites concept has reinvented the salon industry. The company began franchising in 2012 and today has more than 340 salons across 33 states with continued plans to expand internationally. The brand sets itself apart through its semi-absentee opportunities and recession resistant model. Phenix ended 2022 with 70 franchise agreements, creating a strong pipeline for 2023 with 60-plus locations currently under construction. The brand is also the #1 salon suite concept and has been recognized by Entrepreneur's Franchise 500 for the past decade. Key Takeaways: [2:19] - During and after Covid-19, Phenix grew as a direct result of their salon suite model to keep people safe. [3:16] - Brian’s background began in the restaurant industry and he shares why he made the change. [4:51] - There are so many businesses out there in the health and beauty industry, but Phenix is unique. [6:18] - Brian explains the business model that makes Phenix stand out. [8:39] - The stylists work their own businesses and Phenix makes the space available. It is a semi-absentee model. [9:53] - Originally there was a front desk component but they’ve gone away with it as it really just wasn’t needed. [12:01] - Stylists take care of their own suites including day to day cleaning. [13:40] - Once a facility is open, it’s all about getting people in the suites and maintenance. [15:12] - There’s not a lot of opportunity to build more value after a stylist has a suite as the stylist is maintaining their own business and the franchisee is absent. [17:08] - Brian describes the app that franchisees use to help manage the site. [18:32] - The founder of Phenix is still very much involved and is the face of the brand. [19:53] - Gina, the founder, has a really interesting story that led to the creation of Phenix Salons. [21:41] - Gina was also on an episode of Undercover Boss that highlighted the strengths of the business. [23:30] - Stylists can build quite a client base through the use of social media. [26:12] - The hardest growth is going from 1 to 2 locations. [28:42] - Look forward as far as you can, but look at your current growth first. Mentioned in This Episode: Phenix Salon Suites Franchising Site…
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Chris Prefontaine is the four-time best-selling author of Real Estate on Your Terms, The New Rules of Real Estate Investing, and Sell With Authority for Real Estate Investors. He’s also the founder of the Wicked Smart companies and host of the Smart Real Estate Coach Podcast. With over 31 years experience in real estate, Chris’s expertise ranges from constructing new homes and owning a Realty Executive Franchise to running his own investments and coaching clients throughout North America. Most of the time, franchising involves real estate. In our conversation today, Chris explains the difference between real estate strategies for franchisors and franchisees when thinking about locations and growth. Chris offers a lot of great resources for franchisees to learn about creative real estate and offers a wide range of real estate topics on his own podcast. Key Takeaways: [2:35] - Chris shares his background and how his extensive experience in real estate has had an impact on franchising. [4:15] - After the crash of 2008, Chris had to completely reinvent his business. [5:25] - Chris describes the rules and methods used since 2008 and why these are important. [7:31] - Lease purchase is another strategy and is great for franchisees. [8:47] - What is Subject to Existing Financing? [10:40] - Chris’s trainings and master classes are great for those who are looking to franchise. [13:24] - Chris shares his experience as a real estate franchisee. [15:01] - Who is the ideal client for Smart Real Estate Coach? [17:30] - Banks are tightening up so commercial and residential lends itself well to creative real estate. [18:28] - Chris is the host of the Smart Real Estate Coach Podcast that is great for a variety of listeners. Mentioned in This Episode: Free Book for Franchise Euphoria Listeners! Master’s Class 15-Minute Strategy Call Chris Prefontaine on LinkedIn Smart Real Estate Coach Website Smart Real Estate Coach Podcast…
From franchisee to franchisor, Sharon Arthofer knows exactly what a franchisee needs. Sharon began her career in retail and made a shift 30 years ago as the first franchisee of Wetzel’s Pretzels. She was instrumental in growing the company from one location to malls across the country. But now, she has become the franchisor of a new and emerging concept. Sharon Arthofer is the Founder and CEO of Sip Fresh, a mall-based beverage stop for customers with a big twist. The hand-crafted concept puts Sip Fresh on the map as having a one of a kind product and the growth has been very steady for the company. Today’s episode is all about Sip Fresh’s start and Sharon’s perspective as a franchisee and now a franchisor. She’s seen how it works first hand and can be the driving force behind Sip Fresh’s success for current and new franchisees. Key Takeaways: [2:50] - Sharon was the first franchisee of Wetzel’s Pretzels. [3:55] - After 30 years with Wetzel’s, Sharon saw a void she thought she could fill and went down the road of creating Sip Fresh. [5:10] - As a franchisee, it is important to represent the brand. [6:15] - Where did the idea of Sip Fresh come from? [7:24] - Sharon describes what it is like to walk into a Sip Fresh and the memorable visual experience. [8:30] - You see it, you sample it, you sip it. [10:05] - Engagement is a key component in the unique experience at Sip Fresh. [12:11] - Sharon describes some of the products they offer, including blended drinks and juices. [15:03] - Even with her 30 years of franchisee experience, it is different becoming a franchisor. The biggest challenge was Covid-19. [17:30] - Sharon is passionate about building a partnership and trust with franchisees. [19:48] - The ideal franchisee is a strong entrepreneur committed to a multi-unit model. [22:43] - The goal for Sip Fresh is to follow Sharon’s five year plan and become a regional brand and move across the country. Mentioned in This Episode: Sip Fresh Website Sip Fresh Franchising…
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Franchise Euphoria

With an extensive background of 30+ years in franchising, today’s guest shares his perspective on the franchise business model and his shift from food service to restoration. Bob Moore is the Vice President of Franchise Operations for United Water Restoration Group. United Water Restoration Group (UWR) has provided water restoration services and reconstruction for the last 15 years and looks forward to future growth as it is currently about to cross the 100 unit mark for franchise locations. United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week for water, flood, fire, storm, sewage, and mold emergencies. The organization has served the state of Florida for many years but has evolved into a national franchise bringing the same level of professionalism, family values, and personal attention. Key Takeaways: [2:08] - Bob shares his 30 year background in franchising. [3:40] - United Water Restoration Group serves residential and commercial customers after various types of damage. [5:16] - After Covid-19, United Water Restoration also cleaned and sanitized businesses for customers so they could meet requirements to reopen. [7:02] - Who is the ideal franchisee for United Water Restoration Group? [8:18] - The main focus for guiding franchisees getting started is hiring a solid team. [10:10] - The overall culture of the organization is what differentiates UWR from other restoration companies. [12:25] - There needs to be a very clear value proposition at the beginning and a clear progression moving forward. [13:14] - The most successful business owner is one that is good at solving problems. [14:55] - UWR focuses greatly on the franchisee. [17:32] - When it comes to systems, Bob shares the challenges faced in recent years by UWR. [19:04] - The goals for UWR over the next couple of years is to ensure that the current franchise units are continuing to grow and new units are established. Mentioned in This Episode: United Water Restoration Group Website UWR Franchise Website…
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Today’s guest has carved out a unique lane in the food industry offering all the benefits of a typical cold juice bar but with the added micro-cafe toast concept. This puts the brand in a whole different category that reaches a much broader audience and certainly gives them a unique edge in the market. We’re talking about Toastique, with founder and CEO Brianna Keefe. She created the first Toastique storefront just five years ago at the age of 24 with nothing to lose. And the success was immediate. Now with franchising available, the brand is expanding quickly and Brianna’s attention to detail has these new locations ready to give customers an amazing experience. The brand is healthy, fast casual food which is a rare combination in today’s restaurant industry and it was created around no extreme cooking equipment. This makes overhead, build out, and insurance less costly. Listen to this interview with Brianna Keefe to learn how she has launched a successful and thriving business and developed an unforgettable brand and business model. Key Takeaways: [2:36] - Brianna shares her background and why she decided to head into the franchise world. [3:54] - The inspiration for Toastique was her love for healthy food and lifestyle as well as the push to do something on her own. [5:31] - There are a lot of decisions to make when opening up your first storefront. [7:12] - Brianna is her target market which makes things a bit easier because she thinks like her ideal customer. [8:14] - The first location of Toastique was extremely profitable and ideal for the business. [9:50] - Brianna describes the beginning experiences in developing a menu. [11:14] - Although following a system, you have to take into account what is happening in each location. Allow for creativity and flexibility. [12:50] - The details are important to Brianna and seeking franchisees that are like minded is what they are looking for. [14:28] - Corporate locations are great for testing new products and techniques. [15:55] - Ideally, franchisees for Toastique are multi-unit operators. [17:03] - Brianna shares the impressive numbers of franchises signed to open this year. [18:40] - As a brand, Toastique is very transparent, but at the end of the day, franchisees are running their own business. Brianna describes the ideal person. [20:46] - There are always challenges in franchising. What have been the challenges for Toastique? [22:40] - For 2022, Brianna was elected as a Forbes 30 Under 30! Mentioned in This Episode: Toastique Website Toastique Franchising…
Today’s guest is Michael Slupecki, CEO of Griswold Home Care. He joined Griswold in 2020 as the CEO and is responsible for leading the development, operations, and execution of their short and long-term strategies. His career in home care began in 2004 when he joined a domestic franchise home healthcare, home Hospice, and healthcare staffing company as their controller. Over his tenure, he found himself in the role of the Chief Operating Officer and Chief Financial Officer, transforming the organization into a multinational franchisor of in-home medical and non-medical care, managing three brands across seven countries with a combined network of over 500 franchise locations. With 170 locations in 30 states, Griswold Home Care is one of the country’s top home care companies, delivering compassionate care 24/7 to its clients. Its purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companion care, home services, personal care, and respite care. Founded by the late Jean Griswold in 1982, the company has maintained its founder’s profound sense of empathy for older and disabled adults and those living with chronic conditions for over 40 years. Key Takeaways: [3:12] - Michael shares his background in home healthcare franchising. [4:52] - Griswold Home Care has been around for a long time, but Michael came on as CEO in 2020. He describes the experience and the story of the founders. [6:42] - The bulk of a franchisee’s growth is right at the beginning and it starts to level out. When Michael came on, he wanted to restart that growth. [8:09] - Griswold Home Care focuses on non-medical care. [9:42] - As the world evolves, insurance companies are recognizing the non-medical space. [10:44] - Every state has its own statutes on medical and non-medical home care. [12:15] - Companionship is only a part of the care provided. [14:24] - The Covid-19 pandemic had a major impact on Griswold Home Care, but things are improving now. [16:02] - What are the three main things that Michael looks for in prospective franchisees? [18:23] - Griswold Home Care is most successful as a single unit franchise model. [20:22] - How does Griswold Home Care manage marketing and branding? [21:48] - Michael shares the goals Griswold has going forward out of Covid-19. [23:53] - Choosing the wrong franchisee can be very painful. Be selective. Mentioned in This Episode: Griswold Home Care Website Franchising Site…
With proven success developing 26 franchise brands across multiple industries, Joe Malmuth brings over 15 years of experience, progressive thinking, motivation, and enthusiasm to the world of franchising. Known for his unique ability to seamlessly blend the art and science behind a revenue building franchise development program, Malmuth has been instrumental in the accelerated success of many world-class and innovative brands. Joe’s expertise in starting new franchises and developing growth in established brands is unmatched. In our conversation today, Joe explains the benefits of a tight niche with a wide net, unique advantages to franchising, and the key to creating successful systems within a business. Key Takeaways: [2:22] - Joe shares his background and how he started in franchising. [3:52] - Over his career, he has worked with franchises that are just starting and some are established brands. [5:01] - Batteries Plus has been around since 1986 and started out as a local battery shop. [7:00] - All Batteries Plus locations are in retail spaces and is a niche with an unusual model and wide net. [8:48] - There are things about this niche that give Batteries Plus a unique advantage. [10:22] - The tight niche makes for a stable business. [12:18] - Single unit franchisees are great and continue to be brought on with Batteries Plus. But the model is really successful for multi-unit franchisees. [14:58] - Joe describes some of the services and programs for helping franchisees to scale their business and operate at a high level. [17:19] - The retail part of the business is reliable, but the commercial side of things is where the growth is. [18:46] - There’s no real ideal market. There are Batteries Plus locations in all types of cities. [20:47] - Joe shares recent growth in Batteries Plus franchises and goals for the future. [22:16] - What type of franchisee is a good fit for Batteries Plus? [24:43] - Franchising is growing and isn’t going anywhere. It’s a successful business model. [25:56] - The key to success in franchising is grit. Mentioned in This Episode: Batteries Plus Website Batteries Plus Franchising Site…
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Let’s talk about the finances of a startup. It can be daunting and a stressful consideration for entrepreneurs. Initially, there is so much spending and the revenue just isn’t there for the first several months to offset it yet. If you’ve been a business owner before, you know that the first few months can be a whirlwind of planning and bringing in funds. And for most of us, we begin with a loan. Grant Ferguson is the CEO of Unsecured Funding Source, and he’s here today to talk about this process and what makes his organization unique. Grant is a growth expert, change agent, and innovative leader. As the CEO of UFS, Grant works with business owners and entrepreneurs to navigate the increasingly complex world of lending and finds the best solutions to meet their capital needs. Key Takeaways: [2:23] - Grant shares his background in finance and as an entrepreneur. [3:57] - He had the idea of acquiring a business rather than starting from scratch. [5:13] - Unsecured Funding Source provides unsecured loans for businesses, start-up businesses, or personal funding needs. [6:47] - Grant purchased Unsecured Funding Source and started to modernize the business model. [8:18] - The startup and acquisition space has struggles because it’s uncertain. [9:35] - Unsecured funding has a little higher interest rates and Grant explains why. [12:27] - Grant shares the things they look at in an application and how they make the decision to work with a startup. [14:44] - Unsecured Funding Source work with term loans. [16:13] - Monthly payments go towards interest and the principal. [17:45] - One of the biggest concerns for entrepreneurs is cash flow. [18:48] - The number one thing that kills franchisees is running out of capital or access to capital. [19:58] - Initially there is so much spending and the revenue isn’t there to offset it yet. [21:51] - Loans through Unsecured Funding Source are tied to the business. Like a personal loan for commercial use. [24:09] - Grant describes some of the ways they work with entrepreneurs. [26:38] - Where is the biggest gap in financing? [27:42] - Grant shares the goals Unsecured Funding Source for 2023. [29:50] - Chances for success rely on a lot of pieces. [30:58] - Is the price of money high? It is, but it’s going to get higher. You should be looking at the cost of doing nothing. [32:29] - Get a plan in place before quitting the day job. [33:55] - Banks are very keen to lend right now. [35:41] - How long is the process to secure funding? Mentioned in This Episode: Unsecured Funding Source Website…
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Franchise Euphoria

1 Brand Expansion with David Bloom of Capriotti’s and Wing Zone 39:12
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It is a rare occurrence to have a leader in the franchise space that operates two distinct brands! But today, David Bloom joins me as the Chief Development and Operating Officer of two different franchises: Capriotti’s and Wing Zone. In this episode, David describes the differences and similarities of both franchises, both within the casual dining space. His early career with iconic brands both in the hotel and restaurant industries prepared him for his current role and he was able to learn how to strategically accelerate brand expansion. Now in leadership with two brands, he has been successful in scaling both to new heights with 190 current Capriotti’s locations and 300 more in development. Key Takeaways: [2:24] - It’s not the norm to have someone lead two different brands simultaneously. [3:09] - David shares his background and how he found himself working in casual dining and hotels. [4:26] - Although having worked in different industries, David’s main love is restaurants. [6:46] - There are several brands that have been incredibly successful and they have something in common. [8:05] - Capriotti’s is all about the food. They have won several awards for the quality of food they offer. [9:29] - There are about 190 Capriotti’s locations and 300 in development. [11:32] - David shares what is focused on when it comes to staying on the same page as franchise partners. [13:31] - There are several decisions that are important to make early on, especially when it comes to investing in technology. [15:24] - Wing Zone is a little different from Capriotti’s. There are some things that were kept when acquired, but others that were improved upon. [17:45] - When Wing Zone was acquired, it was set up as a single operator model. [19:31] - Who is the ideal franchisee for Wing Zone or Capriotti’s? [22:01] - The gross income has to make sense for a multi-unit operator. [23:48] - The company is very value driven. [25:29] - Co-branding hasn’t been a focus as the ideal real estate for a Wing Zone is different from Capriotti’s. [27:30] - Growth is fueled by finding the right franchise owners. [29:12] - What is the future of third party delivery companies? [31:15] - David recommends a book to read before making big decisions. [33:19] - We need to be prepared for the average customer’s expectation to have things immediately. [36:28] - Get involved and make connections. Get to know the people who are really doing it. Mentioned in This Episode: Capriotti’s Website Wing Zone Website…
Eric Casaburi started Retro Fitness in the heart of the 2008 recession. Experiencing unexpected and unprecedented growth during what was otherwise described as “dark” economic times, he eventually grew Retro Fitness to 150+ locations nationwide. Today, Casaburi is in the public spotlight once more as the Founder and CEO of the country's first anti-aging franchise brand, Serotonin Centers, also launched during the roughest of economic times – the heart of the 2020 pandemic. Serotonin Anti-Aging Centers is a first-of-its-kind treatment facility that is expanding nationally in an effort to impact the livelihoods of as many people and communities as possible; ideally helping countless members of the public to enjoy the aging process and lead their fullest lives. Key Takeaways: [2:47] - There are some things that you simply can’t control, but Eric took the opportunity during challenging times to make the best decisions he could. [4:32] - Eric shares his background and why he was inspired to launch Retro Fitness in 2008. [6:06] - Retro Fitness was named because the marketing revolved around “when fitness was affordable”. [7:55] - Serotonin Centers was launched in 2020 and Eric describes his reason behind its launch. [10:37] - Serotonin Centers was actually a solution to a problem that Eric noticed in his clientele at Retro Fitness. [12:38] - Eric had begun the process of designing Serotonin Centers just prior to Covid and took the opportunity of time to work and launch it during an unusual time. [14:16] - If it’s working for you, it’s working. Everyone is different. [15:13] - At Serotonin Centers, they take a scientific approach. [18:13] - The thing that took the most time and the most work is due to the crossover of a retail franchise business and a healthcare service. [20:57] - Eric describes what to expect when you walk into a Serotonin Center. [23:52] - With the fitness center franchise, the income model was subscription based. Eric explains the model that Serotonin Centers uses. [27:32] - Who is the best candidate for a franchisee of Serotonin Centers? [29:28] - Eric shares some of the types of conversations and things they screen potential franchisees for to see if they are the right fit. [31:02] - The design of Serotonin Centers is very luxurious and high end, but intimate. [32:47] - Build the business for yourself first. [35:01] - There is more than one way to grow your business. Mentioned in This Episode: Serotonin Centers Website Serotonin Centers on Facebook Serotonin Centers on Instagram…
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Before the trampoline park boom in the family entertainment industry, Launch Entertainment was a really new concept. Rob Arnold, CEO of Launch Entertainment joins me today to talk about the opportunities in the family entertainment industry and how they’ve been able to stay ahead of the trend by building a robust experience for the entire family. The family entertainment industry is expected to reach a whopping $69 billion this year and Rob knows first hand what it is like to tap into that potential. Listen to this episode of Franchise Euphoria to learn about the company, their goals, and how their mom-and-pop trampoline park idea has evolved into more than 30 franchise locations complete with a full restaurant and multiple attractions. Key Takeaways: [3:42] - Rob and his wife have always been entrepreneurs and he shares how the idea for Launch Entertainment was developed. [6:43] - At the time in 2011, there were only about 150 parks like this in the country. [8:31] - Their personal experience in 2011 took place in a location that was off the beaten path and they imagined what it would be like in a busier area. [10:52] - Rob knew what he wanted but couldn’t find an existing model. [12:40] - He knew the potential and took the step to learn about franchising before he even opened the first location. [14:17] - Rob describes the experience of the grand opening of the first location and how impactful it was on the business. [15:58] - The first location was a retail location having taken over part of an old Sports Authority. [17:50] - In the beginning, the food was not good quality and they improved overall to a full restaurant included inside. [20:26] - Opening a second location is exciting but spotlights areas of improvement. [23:05] - With the opening of the second location, they kept the first space the same and improved the second one with more games and party rooms. [24:41] - What happens when a new location doesn’t have a successful launch? [26:10] - Knowing they wanted to franchise, they started the franchise process early on with the first franchisee opening up a location within a year of the first location. [27:43] - They started with franchised locations with friends and families. This allowed them to test processes and systems with honest feedback. [29:26] - The popularity of trampoline parks blew up across the United States and Launch Entertainment branched out into different attractions. [31:08] - With more attractions catering to the whole family, it created more opportunities to make more money. [34:33] - Rob lists the other attractions they added to make the experience more robust. [39:01] - There are a lot of perks to opening a franchise with Launch Entertainment. [42:17] - When you build something, build a strong brand with a robust operational marketing system to support the growth that lies ahead. Mentioned in This Episode: Launch Trampoline Park Website Franchise with Launch Entertainment…
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Franchise Euphoria

1 Planning for Business Expansion: Implementing Growth Tactics to See Real Results with Miracle Method CEO Chuck Pistor 29:46
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For many franchises, the goal is to expand. Depending on the business model, ideal locations, and finding the right people, this can be done quickly or it could be a slower process. But the most important thing is that there is a plan for business expansion and tactics in place to see the right results. Chuck Pistor, President and CEO of Miracle Method talks about just that in today’s episode of Franchise Euphoria. Miracle Method is the nation’s largest home improvement franchise and has been around since 1977. Starting out with a few locations in California, now Miracle Method has 165 locations with over 40% of sites breaking a million dollars in sales yearly. In today’s discussion, Chuck explains how Miracle Method works, what they do, who they serve, and how they are implementing growth tactics to reach their expansion goal in 2023. Key Takeaways: [2:39] - Chuck shares his own background and how he wound up as CEO of Miracle Method. [5:04] - He began as a consumer but eventually bought Miracle Method in 1996. At that time, it was already a franchise with about 20 locations. [6:38] - After 40 years, the company still uses the same bonding agent and is a coveted formula. [8:22] - Over the years, the technology has expanded to allow the company to offer more than just bathtub renovation. [10:49] - When Chuck transitioned into this role without a background in franchising, he learned a lot and decided to connect the franchisees together for collaboration. [12:22] - Chuck took the opportunity to get to know the franchisees and learn from them. He also opened a franchise to experience what he didn’t know. [15:16] - What does Chuck look for in franchisees? [16:21] - The Covid-19 pandemic impacted this particular franchise and industry differently than others. [17:30] - What does Miracle Method do to repair and restore? [19:39] - 2023 is an expansion year for Miracle Method with the goal of adding 12 or more locations across the US. [20:50] - There are two different models: the man in the van model and the manager model. [23:54] - When it comes to expansion, Miracle Method’s strategy is to find the right people. [25:45] - Going to their website, you can see examples of Miracle Method’s work. [26:51] - Commercial work is also something Miracle Method does. Mentioned in This Episode: Miracle Method Website Franchise Website…
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1 How a Husband-and-Wife Duo are Teaching Leadership and Discipline Through Kid-Focused Martial Arts 30:37
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Today’s unique franchise concept comes from husband and wife duo Shiva and James Boecker. Shiva and James are the founders of Rockstar Martial Arts and they founded the brand when they realized there was a hole in the fitness market. They set out to create a luxury concept that fostered discipline and leadership skills in kids through martial arts and a connection with their families and community. What started out as a one location business became a franchise with 6, soon to be 7, locations in Texas and a possibility of expansion into Florida and Georgia. The conversation we have today goes beyond what it is like to walk into a Rockstar Martial Arts location. Shiva and James share the ups and downs of beginning this process and what it is like to be in business with their spouse. Key Takeaways: [3:03] - Shiva and James are a husband and wife team. They share their background in martial arts and their desire to do more. [4:37] - When she experienced more high end boutique fitness centers in Florida, Shiva realized that was what was missing from martial arts training. [6:17] - In addition to martial arts training, leadership development is a top priority and a curriculum designed for kids. [7:42] - The ideal location for Rockstar Martial Arts is a high end shopping center that is super clean and appealing. [9:03] - Oftentimes after a child is signed up, the whole family gets involved. [10:25] - Initially, the plan for Rockstar was just the one location. [11:44] - The important piece of starting a franchise is to create a system and infrastructure that will run smoothly without you present. This is the hardest step. [13:47] - Shiva recommends networking and finding others who have done this before. She has found several mentors that have helped them through the process. [16:12] - James lists some of the things they had to consider through their growing pains, like real estate prices and team training. [18:01] - What is it like to run a business and franchise with your spouse? [19:41] - There were several changes made to their location as they decided to franchise. [20:28] - Who is the ideal franchisee for Rockstar Martial Arts? [22:26] - The franchisee is not the one that will be coaching. That won’t be their role and they will hire coaches and employees. [23:47] - Rockstar Martial Arts started franchising pre-Covid but then halted the process for a while. [25:18] - James describes the experience with broker networks to get Rockstar Martial Arts moving forward and expanding. [28:13] - The best piece of advice James and Shiva have for those who are interested in franchising their business is to find someone who has done it already as a mentor. Mentioned in This Episode: Rockstar Martial Arts Website Rockstar Martial Arts Franchise Website…
The way we work has forever been changed as a direct result of the Covid-19 pandemic. Now, people want the option to work remotely or are driven to create their own (often online) business. This has created an interesting opportunity for a new franchise called Success Space. Ted Laatz, President of Success Space, joins the Franchise Euphoria Podcast today to talk about the emerging coworking concept that is a subsidiary of EXP World Holdings. This unique concept allows people to use an office space without paying monthly rent or lease and has amenities that other shared office spaces do not offer, like a cafe and access to a full time Certified Success Coach. Ted also discusses and gives great advice for other brands looking to incorporate technology into their existing model. Key Takeaways: [3:34] - Welcome to the show, Ted! Ted shares his background in franchising. [5:29] - Ted describes the usual coworking industry and how Success Space is different. The way we work has changed. [7:10] - Success Space is larger and has multiple streams of revenue. [9:03] - Franchisees will typically lease space and the sweet spot for the business is in shopping centers. [10:22] - There are different types of offices and Success Space uses a bill by the minute model. [12:10] - Rather than users renting a space by the month, they are only billed for the time they are actually in the office space. [13:31] - In addition to the coworking space and cafe, Success Space has a Certified Success Coach within each location. [15:14] - Ted explains how the idea started and how EXP companies use metaverse technology. [16:42] - Success Space is a new franchise opportunity, but they are a subsidiary of a well established company. [17:55] - Why did franchising make more sense for Success Space? [19:01] - There are no plans for Success Space to have a company owned location. [20:33] - Who is the ideal franchisee for Success Space? [23:27] - Covid changed the way we work and Ted believes that we are settling into a hybrid model of working in the office and out. [25:50] - Remote working is certainly being pushed by the up and coming generation. Coworking spaces and working from home are both types of remote working. [27:32] - Some people work from public cafes like Starbucks, but Success Space gives a variety of spaces to work, eat, break, and collaborate with a coach. Mentioned in This Episode: Success Space Website Success Space Franchise…
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Franchise Euphoria

1 From Dishwasher to Franchisor with Mijo Alanis from Beyond Juicery + Eatery 33:27
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In the early 2000’s, life-time Restaurateurs Mijo Alanis and Pam Vivio began to notice a shocking new trend: while working in Pam’s family restaurant, they watched as people traded in their cheeseburgers and french fries for salads and fresh produce. After witnessing more and more customers seek healthier options, they began to theorize about a new concept that served fresh, healthy foods and smoothies. While this type of concept had begun to take a foothold on the East and West Coasts, Mijo and Pam were among the first to test the concept in the Michigan market. In 2005, they opened the very first Beyond Juicery + Eatery location in Birmingham, Michigan delighting its customers with a focus on healthy and fresh ingredients that tasted Beyond good! Mijo started out in the restaurant business as a dishwasher and through the experiences of working in the corporate restaurant world as well as behind-the-scenes work in a family-owned business, he had the makings of a successful franchisor. As the visionary of this business, Mijo now focuses on building and growing Beyond Juicery + Eatery and in this episode, he shares his journey and the opportunities franchising brings to the table. Key Takeaways: [1:51] - Mijo is the founder of Beyond Juicery + Eatery and shares his experience building the business. [4:24] - Through an experience working with his future father-in-law, Mijo learned what it was like to own a business. [6:21] - Mijo and his wife are founders of Beyond Juicery + Eatery as well as still involved with her family’s restaurant. [8:12] - Mijo noticed the trend in what people were throwing away. [10:43] - They launched the first juice bar with extensive background and experience in 2005. [12:11] - What are the things needed to maintain a team during times of labor issues? [14:10] - People don’t quit jobs, they quit bosses. [15:48] - Putting people in the right role makes a huge difference. [18:10] - Opening it was the first step, and then Mijo figured things out as he went along. [19:54] - Mijo shares the moment he learned that franchising was a great option. [21:34] - Beyond Juicery + Eatery is more than juice. They have an extensive menu that includes all fresh and clean ingredients. [24:29] - Most locations are in Michigan, but Beyond Juicery + Eatery is expanding. [25:54] - The core values of Beyond Juicery + Eatery are looked for in franchisees. [28:49] - The qualities of a successful franchisor are visionary, manager-leader, and entrepreneur. Mentioned in This Episode: Franchise Website: Beyond Juicery + Eatery Beyond Juicery + Eatery Website…
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Franchise Euphoria

1 Scaling Nonprofits for Social Good with David Keil, Founder of Franchise For Good 29:33
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David Keil, President of Franworth, joins the podcast today and he has flipped the traditional sense of franchise industry giveback on its head. Having extensive experience in the franchise space, previously serving as CEO for Haagen-Dazs Shoppes, HoneyBaked Ham, Pure Barre and The Lash Lounge, Keil has recently embarked on his newest mission – Franchise For Good. In 2020, Keil founded Franchise For Good, the nonprofit division of Franworth, with the vision of helping nonprofit companies scale and expand their impact by leveraging the franchising model. He has discovered that the best way franchising can give back is by using its own scaling best practices to help nonprofits grow. Fast forward to now, Franchise For Good is making incredible strides, growing its nonprofit partnership roster to four remarkable organizations looking to scale for social good. With over 3,700 franchise systems throughout the United States, the franchise model has proven operating system tools and playbooks in areas such as strategy, finance, operations and more that have assisted in scaling businesses in every market. By leveraging this model, along with Franworth’s 450 years of combined experience, nonprofits can strategically scale and continue to impact millions of lives. Key Takeaways: [1:45] - Amidst Covid, David founded a non-profit called Franchise For Good. [3:30] - David was inspired by the short-lived program run by Ben and Jerry’s. He realized he could apply the franchise model to the not for profit space. [5:37] - In franchising, we need certain things in place to be successful. Franchise For Good helps non-profits put these things in place. [6:50] - David explains how the Chapter Affiliate Model works for a non-profit. [9:01] - This model benefits everyone involved. [10:20] - Learning to scale has saved many businesses. [11:36] - While some non-profits have figured this out, David realized there was no one providing the help they need to scale and created Franchise For Good. [13:13] - Franworth partners with founders and helps them accelerate their growth. [14:26] - What are the elements that Franworth helps founders put in place? [16:14] - Passion is important, but the knowledge behind scaling is crucial. [17:53] - Franworth began with mentorship in mind. [19:30] - Founders need to know their limitations and go in with operational support. [21:19] - David describes ways they use technology and software to scale. [22:43] - David believes in transparent data. [24:21] - Franchise For Good is a startup and is already seeing success in the non-profits being helped. [26:32] - There is a process to determine if Franchise For Good is the right fit for a non-profit and the community. Mentioned in This Episode: Franchise For Good…
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1 Leveraging Technology to Bring the Stadium Home with Michael Kraner of My Backyard Sports 27:36
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좋아요27:36
The Covid-19 pandemic has created an ongoing trend of working and playing from home. And what better way to come together to connect than with sports? My Backyard Sports is one of the most unique franchises available and it does just that. Founder, Michael Kraner, joins the podcast today to share the unique offerings that My Backyard Sports brings to not only families, but the communities they live in and all of this matches the company’s core values. But how do they make this happen? By leveraging technology. In fact, construction and design are not prerequisites for being a part of the work and franchisees are trained to do that. Michael himself began with a technology background and by combining their unique use of technology and digital tools, they are able to “bring the stadium home.” My Backyard Sports is a full service, one-stop-shop, offering over 30+ sports related products and services. They design and build incredible customized courts such as basketball, tennis, pickleball and golf both for residential and commercial use. They cater to homeowners, schools, gyms, recreation centers, condominiums, real estate developers, and area businesses. Their customized sports projects range in scope from purchase and installation of basketball hoops and other sports equipment and accessories to full court sport facilities encompassing both single and multi-court offerings. Additionally, they offer our customers personalized court painting and court maintenance services such as patch and repair. If customers can dream it, they can design, build and install it. And as they are recognized as one of the nation’s fastest growing companies, you can be a part of their success as well. Key Takeaways: [1:51] - Michael explains what My Backyard Sports is and what they specialize in. [3:08] - Instead of just purchasing a basketball hoop for the driveway, My Backyard Sports makes the design and implementation a full experience. [4:27] - When starting the business, Michael and his wife have a heavy technology background and were able to leverage technology to work for their core values. [5:40] - Because of different local qualities, there are a lot of things to consider when designing a permit-friendly design. [7:55] - Customers do not need a ton of space or need something elaborate. My Backyard Sports is very customer focused. [9:10] - Michael describes their presentation and customization for memorable experiences for customers and their families. [11:37] - Michael shares the details of a customized basketball court for a family that became a branding opportunity. All their work tells a story. [13:14] - “My Backyard Sports” doesn’t just apply to a family’s backyard. They work in the community as well. [14:52] - With the idea of adding value to communities across the country, My Backyard Sports became a franchise opportunity. [16:17] - Training is surprisingly basic and franchisees do not need a construction background to do this work. [17:22] - My Backyard Sports began in New Jersey and has expanded into Texas. [18:49] - A tradition for My Backyard Sports is for employees to take pictures and videos for social media since their work is so unique. [20:01] - The Covid-19 pandemic created a continuing trend of working and playing at home. [21:12] - My Backyard Sports continues to expand and is acknowledged for their rapid growth. Michael shares the goals for 2022 and 2023. [24:30] - Sports are a great connector for people and Michael shares the core values of My Backyard Sports in the community. Mentioned in This Episode: My Backyard Sports Website My Backyard Sports Franchise Site…
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Franchise Euphoria

1 Expanding in the Franchise Market with Peter Stern of Mr Jeff 28:32
28:32
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나중에 재생
리스트
좋아요
좋아요28:32
New to the US market, Mr Jeff is a laundry service that boasts pick-up and drop-off services all from an app on your phone. While laundry isn’t always an exciting topic, this episode proves that anything can be made easier through tech and impeccable customer service. Peter Stern is the Managing Director of Mr Jeff in the US. He shares the history of Mr Jeff, the tech background of the company, and why moving into the United States is creating opportunities for franchisees. Expansion is something we all look for when we are developing a growing business and with Mr Jeff’s innovative approach to an undesirable task for busy customers, this market is something to consider as they expand across the United States and 30 other countries. Key Takeaways: [1:49] - Welcome to the show, Peter! Peter explains that Mr Jeff is a tech based laundry service. [2:48] - Mr Jeff started out with laundry services, but now there are other branches of the company available on the app, including coffee. [4:15] - This is a highly fragmented space with the opportunity for a lot of growth. Peter explains how Mr Jeff is the superior choice. [5:50] - Customer preferences are very important to Mr Jeff and Peter lists some of the factors that are considered for customer TLC. [6:57] - The history of Mr Jeff began with a few college students in Spain. [8:02] - In the beginning, the founder approached the business as a tech company. [9:18] - Mr Jeff sets people up on the way to entrepreneurship. [10:41] - Peter describes the appeal of former business owners in moving to a Mr Jeff franchise. [12:09] - At Jeff, they do a great job filling in the gaps to ensure franchisees are prepared. [12:59] - Although Mr Jeff has a lot of different concepts, each franchise is a separate purchase right now. [14:25] - There are currently 3 US locations in New York and Florida. It began overseas, but Peter knows that there is a larger market in the US. [16:20] - Regarding the laundry business, Peter explains the changes he’s seen in the last 20 years. [18:57] - Peter explains how it worked out to launch Mr Jeff in the US. [20:29] - In 2022, their goal is to sell 100-200 franchises across the US. [21:24] - Although it sounds ambitious, Mr Jeff grew by over 2,000 franchises overseas in two years. [22:20] - Peter shares how Mr Jeff is finding franchise buyers. [23:14] - The quality of franchise owners is what sets Mr Jeff apart. [26:22] - There are teams around the world that help support the growth of Mr Jeff. Mentioned in This Episode: Mr Jeff Website Mr Jeff Franchise Website…
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Franchise Euphoria

Franchising seems complicated, but in reality it is very simple. Simple doesn’t always mean easy, however, and that’s where choosing the right brand for you is important. Today’s guest is Joe Gale, Director of Franchise Development with Pancheros Mexican Grill. Pancheros was founded by Rodney Anderson in 1992 as a single restaurant in Iowa City. Now, as they celebrate their 30th birthday, the company also celebrates moving closer to their goal of opening 100 locations. In this episode, Joe shares his extensive background with other brands and why Pancheros stands out among the rest. Through the years, Joe has seen franchising done the right way and the wrong way and with his guidance, we learn that it doesn’t have to be complicated. Pancheros has simple systems in place to find the right franchisees, training them to be successful, and making sure each location has the support they need to thrive. So listen on to find out more about the brand and how keeping things simple is the key to growth. Key Takeaways: [1:52] - Joe shares his background and how he got involved with the Pancheros brand. [3:05] - Pancheros is a fast-casual restaurant, and Joe describes the customer experience. [4:17] - Pancheros is one of the first in this type of restaurant and is celebrating their 30th birthday as a company. [5:27] - The original founder is still 100% involved and invested in the brand. [6:39] - Initially, the target location for Pancheros was college towns. [7:53] - What does Pancheros look for when finding the right franchisee? [9:03] - Franchisees will be fully trained and experience isn’t necessary. [10:56] - Simple isn’t always easy but it is best. Joe describes Pancheros’ system in guiding franchisees to opening. [13:02] - Over the years, the company has evolved the menu. Many restaurants have too much on their menu, but Pancheros keeps it simple. [14:48] - Consistency is important and with a simple menu, it is achievable across multiple locations. [16:40] - Pancheros is looking for franchisees with a goal of opening 100 quality locations. [18:01] - It is important to be involved and committed to your community. [20:15] - Something that sets Pancheros apart is everything is made in-house, including hot sauce and guacamole. [21:15] - Joe explains the ideal amount of manageable labor for a Pancheros location. [23:29] - Check out the Pancheros website for franchise information. Mentioned in This Episode: Pancheros Website Pancheros Franchising Site…
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