Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).
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Welcome to The Parent Tech Support Podcast, hosted by Jack Hughes—a passionate advocate for online child safety. Growing up, Jack discovered all the workarounds to parental controls firsthand. His own experiences with online exposure and outsmarting parental restrictions taught him a valuable lesson, one he now channels into helping parents protect their children in today’s tech-filled world. On this podcast, Jack shares practical, secure ways to set up parental controls, offers ongoing supp ...
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Helpt's weekly podcast is an update on the world of tech support, including technology trends and tech support horror stories.
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New podcasBELLSOUTH have expanded throughout in recent years. But the BELLSOUTH Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your BELLSOUTH or BELLSOUTH account, then fret not! You can establish contact with the expert team of BELLSOUTH by dialing up the BELLSOUTH Tech Support Phone Number, ++1 877-852-4730 US/CAt weblog
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KASPERSKY have expanded throughout in recent years. But the KASPERSKY Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your KASPERSKY or KASPERSKY account, then fret not! You can establish contact with the expert team of KASPERSKY by dialing up the KASPERSKY Tech support Phone Number +1 877-852-4730 US/CA and let them solve your issues easily!
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MALWAREBYTES have expanded throughout in recent years. But the MALWAREBYTES Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MALWAREBYTES or MALWAREBYTES account, then fret not! You can establish contact with the expert team of MALWAREBYTES by dialing up the MALWAREBYTES Tech support Phone Number +1 877-852-4730 US/CA and let them solve your issues easily!
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New podcasCHARTER have expanded throughout in recent years. But the CHARTER Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your CHARTER or CHARTER account, then fret not! You can establish contact with the expert team of CHARTER by dialing up the CHARTER Tech Support Phone Number, ++1 877-852-4730 US/CAt weblog
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New podcaSBCGLOBAL have expanded throughout in recent years. But the SBCGLOBAL Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your SBCGLOBAL or SBCGLOBAL account, then fret not! You can establish contact with the expert team of SBCGLOBAL by dialing up the SBCGLOBAL Tech Support Phone Number, ++1 877-852-4730 US/CAst weblog
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If you want to make a Roadrunner tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Roadrunner tickets and tech support include this number.What is Roadrunner’ Tech support Phone Number?Roadrunner offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Numb ...
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NewAVG have expanded throughout in recent years. But the AVG Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AVG or AVG account, then fret not! You can establish contact with the expert team of AVG by dialing up the AVG Tech Support Phone Number, ++1 877-852-4730 US/CA podcast weblog
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New podcast webloVERIZON have expanded throughout in recent years. But the VERIZON Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your VERIZON or VERIZON account, then fret not! You can establish contact with the expert team of VERIZON by dialing up the VERIZON Tech Support Phone Number, ++1 877-852-4730 US/CAg
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New poOUTLOOK have expanded throughout in recent years. But the OUTLOOK Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your OUTLOOK or OUTLOOK account, then fret not! You can establish contact with the expert team of OUTLOOK by dialing up the OUTLOOK Tech Support Phone Number, ++1 877-852-4730 US/CAdcast weblog
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New podcastHOTMAIL have expanded throughout in recent years. But the HOTMAIL Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your HOTMAIL or HOTMAIL account, then fret not! You can establish contact with the expert team of HOTMAIL by dialing up the HOTMAIL Tech Support Phone Number, ++1 877-852-4730 US/CA weblog
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BULLGURD have expanded throughout in recent years. But the BULLGURD Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your BULLGURD or BULLGURD account, then fret not! You can establish contact with the expert team of BULLGURD by dialing up the BULLGURD Tech Support Phone Number, ++1 877-852-4730 US/CA
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MSN have expanded throughout in recent years. But the MSN Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MSN or MSN account, then fret not! You can establish contact with the expert team of MSN by dialing up the MSN Tech Support Phone Number, ++1 877-852-4730 US/CA
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If you want to make a AIM tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most AIM tickets and tech support include this number.What is AIM’ Tech support Phone Number?AIM offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tech support Number ...
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If you want to make a PROTONMAIL tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most PROTONMAIL tickets and tech support include this number.What is PROTONMAIL’ Tech support Phone Number?PROTONMAIL offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Numb ...
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If you want to make a Aol tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Aol tickets and tech support include this number.What is Aol’ Tech support Phone Number?Aol offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tech support Number ...
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If you want to make a Sbcglobal tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Sbcglobal tickets and tech support include this number.What is Sbcglobal’ Tech support Phone Number?Sbcglobal offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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AOL have expanded throughout in recent years. But the AOL Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AOL or AOL account, then fret not! You can establish contact with the expert team of AOL by dialing up the AOL Tech Support Phone Number, ++1 877-852-4730 US/CA
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CCLEANER have expanded throughout in recent years. But the CCLEANER Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your CCLEANER or CCLEANER account, then fret not! You can establish contact with the expert team of CCLEANER by dialing up the CCLEANER Tech Support Phone Number, ++1 877-852-4730 US/CA
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AVIRA have expanded throughout in recent years. But the AVIRA Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AVIRA or AVIRA account, then fret not! You can establish contact with the expert team of AVIRA by dialing up the AVIRA Tech Support Phone Number, ++1 877-852-4730 US/CA
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ESET have expanded throughout in recent years. But the ESET Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your ESET or ESET account, then fret not! You can establish contact with the expert team of ESET by dialing up the ESET Tech Support Phone Number, ++1 877-852-4730 US/CA
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YAHOO have expanded throughout in recent years. But the YAHOO Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your YAHOO or YAHOO account, then fret not! You can establish contact with the expert team of YAHOO by dialing up the YAHOO Tech Support Phone Number, ++1 877-852-4730 US/CA
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If you want to make a SYMPATICO tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most SYMPATICO tickets and tech support include this number.What is SYMPATICO’ Tech support Phone Number?SYMPATICO offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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If you want to make a ICLOUD tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most ICLOUD tickets and tech support include this number.What is ICLOUD’ Tech support Phone Number?ICLOUD offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tech su ...
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If you want to make a Bellsouth tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Bellsouth tickets and tech support include this number.What is Bellsouth’ Tech support Phone Number?Bellsouth offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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If you want to make a Charter tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Charter tickets and tech support include this number.What is Charter’ Tech support Phone Number?Charter offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tec ...
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If you want to make a EARTHLINK tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most EARTHLINK tickets and tech support include this number.What is EARTHLINK’ Tech support Phone Number?EARTHLINK offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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MICROSOFT have expanded throughout in recent years. But the MICROSOFT TECH Support” Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MICROSOFT or MICROSOFT account, then fret not! You can establish contact with the expert team of MICROSOFT by dialing up the MICROSOFT TECH Support” Phone Number, ++1 877-852-4730 US/CA
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ZOHO have expanded throughout in recent years. But the ZOHO TECH Support” Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your ZOHO or ZOHO account, then fret not! You can establish contact with the expert team of ZOHO by dialing up the ZOHO TECH Support” Phone Number, ++1 877-852-4730 US/CA
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NORTON have expanded throughout in recent years. But the NORTON Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your NORTON or NORTON account, then fret not! You can establish contact with the expert team of NORTON by dialing up the NORTON Tech Support Phone Number, ++1 877-852-4730 US/CA
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MORTON have expanded throughout in recent years. But the MORTON Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MORTON or MORTON account, then fret not! You can establish contact with the expert team of MORTON by dialing up the MORTON Tech Support Phone Number, ++1 877-852-4730 US/CA
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WEBROOT have expanded throughout in recent years. But the WEBROOT Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your WEBROOT or WEBROOT account, then fret not! You can establish contact with the expert team of WEBROOT by dialing up the WEBROOT Tech Support Phone Number, ++1 877-852-4730 US/CA
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617: Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models
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1:04:03Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models The hosts of Command Control Power are joined by Adam Engst of Tidbits Content Network for a wide-ranging discussion on the state of AI, the ethics of technology in business, and how evolving business models are influencing content creation. Topics include the 35th anniversa…
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Scrolling 2 Death: How Social Media Is Hijacking Childhood. (w/ Nicki Reisberg)
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51:01Check out Nicki's Work! Website: scrolling2death.com Youtube: youtube.com/@Scrolling2Death/videos Linkedin: https://www.linkedin.com/in/nickireisberg/ School templates: https://www.techsafelearning.org/guides-and-templates In this episode of the Parent Tech Support Show, I’m joined by Nicki Reisberg, host of Scrolling 2 Death, to talk about the rea…
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616: Backblaze Blues, Alectrona Patch Updates & the MacBook Air That Took Flight
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1:09:49The hosts of Command Control Power discuss recent issues with Backblaze, including failed updates and poor communication, which have eroded trust among users. They delve into the technical struggles with Apple's update processes and highlight improvements to the Electronic Patch software. Jerry shares a personal story about accidentally leaving his…
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615: Boutique Consultancy: Balancing High-Touch Service and Growth
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53:24Boutique Consultancy: Balancing High-Touch Service and Growth In this episode, the discussion revolves around the concept of boutique consultancy, highlighting the benefits of providing a personalized, high-touch service over rapid, automated responses. The conversation delves into the comparison between boutique firms and large-scale competitors, …
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614: Navigating AI in IT Consulting: Insights from Michael Thomsen of Origin 84
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58:46Navigating AI in IT Consulting: Insights from Michael Thomsen In this episode of Command Control Power, hosts welcome Michael Thomsen of Origin 84, dialing in from Australia. Michael shares critical insights into the use of AI in IT consulting. Topics range from the pros and cons of binge-listening to tech podcasts to the practical uses of AI tools…
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Top 5 Parental Control Tools Every Parent Needs in 2025
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23:02The 5 Best Parental Control Tools for 2025 (And How to Use Them Right!) Book a free 5-minute call with me https://calendly.com/jackh-parenttech/meet-with-jack-clone Sign up for my newsletter!! https://parenttech.support Are you overwhelmed by the thousands of parental control options out there? You’re not alone. In this episode, I break down the To…
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613: Inside the World of IT: Daily Challenges and Unlikely Solutions
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1:04:58In this episode of Command Control Power, the hosts discuss several interesting and challenging situations they’ve encountered. They start by encouraging listeners to support them on Patreon for additional content, including unedited YouTube broadcasts. The main discussions cover a range of topics: the idea of maintaining up-to-date hardware for cl…
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🎬 The Dark Side of YouTube Kids: What Every Parent Needs to Know • Book a free 5-minute strategy call with me at https://calendly.com/jackh-parenttech/meet-with-jack-clone • Get my free guide on parental controls, time limits, and blocking porn https://parenttech.support/ Think YouTube Kids is safe just because it has “kids” in the name? Think agai…
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Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.저자 Joe Saponare, Sam Valencia & Jerry Zigmont
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Join us for an engaging episode of Command Control Power as Jerry reports live from a beautiful chapel in Paris. He shares his travel experiences in the city, the challenges of walking and navigating with Apple Maps, and the frustrations with iPhone battery life. The conversation then shifts to a deep dive into tech issues, including a detailed dis…
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Protect Your Kids: How To Block YouTube on iPhones and iPads!!
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16:51How to Block YouTube on Your Child's iPad: A Step-by-Step Guide Sign up for my newsletter at https://parenttech.support. In today’s episode, I’m going to show you exactly how to block YouTube on your child’s iPad using built-in Apple controls. Whether you're trying to limit screen time or prevent exposure to inappropriate content, this guide is sup…
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610: Travel Tales and Techie Triumphs: Sam's Hawaii Adventure & Exploring Alectrona Patch
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53:27In this episode of Command Control Power, the hosts dive into a vibrant conversation starting with Sam's recent trip to Maui, Hawaii. Sam shares his experience, the unexpected challenges, and how he managed to take a much-needed mental break from work. His trip also marks his personal milestone of visiting all 50 U.S. states. The discussion then sh…
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Porn is EVERYWHERE, and your kids don’t even have to search for it! Check out my website: https://parenttech.support It’s not just on sketchy websites—it’s on social media, gaming consoles, music streaming services, eBooks, and even AI chatbots. If you’re not actively blocking it, your child will be exposed. In this episode, I break down: ✅ The sho…
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609: Insights and Updates from ACEs Conference 2025 with Justin Esgar
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51:21In this episode of Command Control Power, the hosts welcome back Justin Esgar of ACEs Conference. The discussion kicks off with light-hearted banter about colds and convincing Jerry to buy a ticket for the upcoming ACEs Conference. Justin shares behind-the-scenes insights into his daily routine and the value of attending ACEs, highlighting its focu…
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500,000 Predators Online: Protect Your Child from Online Predators!
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14:24In today’s episode of The Parent Tech Support Show, we’re exposing the dark reality of online predators and the grooming tactics they use to manipulate children. From social media and gaming platforms to lesser-known chat apps, these dangers lurk where kids spend most of their time online. Subscribe to my newsletter for exclusive tips 👉 https://par…
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608: In the Cloud: Troubleshooting Tech and Exploring Backups
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48:46ShrimpShellShineShoe24! 608: In the Cloud: Troubleshooting Tech and Exploring Backups In this episode of Command Control Power, the team discusses a range of topics from humorous backdrops and personal anecdotes about health to dealing with poor support from vendors and troubleshooting client tech issues. They highlight the importance of routine ch…
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Is your child spending hours scrolling on Instagram? Are they exposed to content you’ve never approved of—messages from strangers, harmful posts, and an algorithm designed to keep them hooked? 👉 Sign up for my free guide here: https://parenttech.support In this episode of The Parent Tech Support Show, I break down Instagram’s parental controls—what…
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607: DDM Deja Vu & Other Mysteries: A Kale Salad for Your Mac
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57:45In this episode, the hosts delve into maximizing earnings from the Amazon Affiliate Program, including the requirement to link clients to a webpage first for tracking and credit. They discuss the importance of managing Mac software updates through MDM and the emerging DDM approach, addressing their methods and challenges with client systems. Additi…
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Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.저자 Joe Saponare, Sam Valencia & Jerry Zigmont
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AI Makes Cheating Easier Than Ever (What Parents Must Know!)
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14:04Sign up for my newsletter: https://parenttech.support Today’s kids aren’t just passing notes or writing answers on their hands—they’re using AI, smartwatches, and hidden apps to cheat in ways most parents and teachers don’t even realize! In this episode, I expose the latest tech-driven cheating methods, including: ✅ Bluetooth earbuds & smartwatches…
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605: Backup Challenges with Adam Engst Of The Tidbits Content Network
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1:01:30Backup Challenges with Adam Engst Of The Tidbits Content Network In this episode of Command Control Power, the hosts are joined by Adam Engst from TidBITS Content Network to discuss the evolving landscape of bootable backups, cloud storage solutions, and disaster recovery strategies. They delve into Apple's recent changes affecting bootable backups…
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The Truth About AI and Kids!! Subscribe to my newsletter: https://parenttech.support Mentioned video on privacy: https://youtu.be/DDP-_zC34YM?si=VOmCcX-Pnajv5Sh2 Artificial Intelligence is everywhere—from personalized learning to AI chatbots. But is it helping or hurting your child’s development? In this episode, I break down the pros and cons of A…
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604: Sync or Swim: Tales from the Technical Trenches
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1:00:36In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing …
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3 Dangerous Myths Parents Believe About Parental Controls (And How to Fix Them)
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18:53Sign up for my newsletter at https://parenttech.support. Questions? Email me: [email protected] In this eye-opening episode, I expose three dangerous myths about parental controls that leave kids vulnerable online—even when parents think they’ve done everything right. Drawing from my own experiences as a tech-savvy kid (and the tricks I used…
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603: Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder Of Creative Techs
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52:44Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder In this episode of Command Control Power, returning guest John Moder joins the hosts to discuss a variety of topics ranging from hardware issues with the latest generation of MacBooks to the intricacies of NDAA compliance concerning network hardware. John shar…
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7 Hours a Day?! The Alarming Truth Behind Kids and Screen Time
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17:467 Hours a Day: How Excessive Screen Time Hurts Kids and What to Do About It! Sign up for my newsletter at https://parenttech.support. Any questions? Email me at: [email protected] Video mentioned: https://www.youtube.com/watch?v=bRvVnBolW38&t=107s In this episode, I break down the serious impact of too much screen time on kids—from disrupted…
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602: Tech Tantrums: When Siri and Bluehost Team Up to Test Your Patience
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55:45In this episode of Command Control Power, Joe dives into various tech frustrations, starting with longstanding complaints about Siri's inefficiencies that even die-hard Apple fans acknowledge. The discussion pivots to the troubles faced after switching from a MacBook Air to a MacBook Pro, including stability issues and slower wake times. Joe shares…
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Why Your Child’s Data Privacy Matters (And How to Protect It) Sign up for the newsletter: parenttech.support Every click, swipe, and tap could be feeding your child’s data to companies—or worse, online predators. In this episode of The Parent Tech Support Show, I break down why safeguarding your child’s data is more critical than ever and how you c…
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601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud
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47:14601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud In this episode of Command Control Power, the hosts catch up and discuss various tech-related issues and solutions. They talk about frustrations with recording time and system speed, debates about show recommendations, and experiences with Siri's unreliable commands. They also delve …
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🌐 Learn how you can protect your kids online at https://parenttech.support/ In this episode of The Parent Tech Support Show, I sit down with Tammy, a mother who lost her 11-year-old daughter, Selena, to suicide. Selena, described as the human form of sunshine, was a bright and caring child who loved dancing and helping others. But her life took a t…
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Best Of CCP - 283: The Mile High jamf Club - Interview With Weldon Dodd Of Rewind Tech
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47:21We welcome back Weldon Dodd of Rewind Tech to the show. Weldon was kind enough to put Sam up and host him in his training space in Centennial, CO저자 Joe Saponare, Sam Valencia & Jerry Zigmont
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🔒 The Parent Tech Support Show: A Complete Guide to Snapchat for Parents 🔒 Get my free guide here: https://parenttech.support/ In this episode, I take a deep dive into one of the most popular platforms for kids and teens—Snapchat. As a parent, navigating the complexities of this app can be overwhelming. I’m here to demystify it for you! Together, w…
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599: Empowering Your Tech Business: Systems, Billing, and Client Communication
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58:35In this episode of Command Control Power, hosts Jerry Zigmont and Joe Saponare discuss various strategies for improving business operations in the tech consultancy world. They cover topics such as the importance of automated billing, using ticketing systems, and switching to recurring revenue models. Joe talks about his decision to stop accepting c…
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🚨 Scary Truths About Kids and Porn 🚨 Sign up for my newsletter at https://parenttech.support. Any questions email me at: [email protected] In this episode, I address one of the most alarming issues facing kids today: pornography. From shocking statistics to its harmful effects, I dive into what parents need to know and how to protect their k…
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A Holiday Message from Your Friends at CCP: Joe Saponare, Sam Valencia, & Jerry Zigmont
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3 Shocking Reasons Kids Shouldn’t Have Access to the App Store
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17:43Why You Should Disable the App Store on Your Child's Device! Sign up for my newsletter at https://parenttech.support. Email me: [email protected] YouTube video on three ways kids get around parental controls, https://www.youtube.com/watch?v=9lrNa96ADcU&t=305s In this episode, I explain why unrestricted access to the App Store can be risky fo…
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598: Joe Taps Out, Jerry and Sam Command-Control-Power Through
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56:14Joe Taps Out, Jerry and Sam Command Control Power Through In this episode of Command Control Power, the hosts navigate through a mix of tech support comedy and genuine tips. Starting off with playful banter, they discuss personal anecdotes about parenting moments and work-life balance, leading to shout-outs for their Patreon supporters. They emphas…
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🚨 The Dangers of Unrestricted Internet Access for Kids 🚨 Sign up for my newsletter at https://parenttech.support In this video, I dive into why unrestricted internet access is so dangerous for children. From harmful content to online predators, I break down the risks kids face and share practical strategies to help parents protect their kids online…
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597: Caught in the Cloud: Backup Battles and Cyber Scams
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1:06:06In this episode of Command Control Power, the hosts delve into various technical and customer service issues they have encountered recently. They start with a detailed rant about Backblaze’s abrupt change in their prorated refund policy, which affected the way they manage client licenses. The conversation shifts to issues with Amazon's high-value e…
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🚨 Why Updating Parental Controls Is Crucial 🚨 Get the newsletter at https://parenttech.support In this video, I explain why regularly updating your devices and parental control apps is essential to protect your kids online. Outdated software can lead to bugs, vulnerabilities, and loopholes that kids might exploit to bypass restrictions. Here’s what…
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Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.저자 Joe Saponare, Sam Valencia & Jerry Zigmont
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Where Kids Are Finding Pornography Online (It’s Not Where You Think!)
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10:43🚨 5 Unexpected Places Kids Might Find Pornography Online 🚨 Sign up for my newsletter for more tech tips: https://parenttech.support In this video, I reveal five surprising places where kids might accidentally (or intentionally) encounter pornography online—and how parents can safeguard against it. These aren’t the usual sketchy websites; they inclu…
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595: Unraveling UniFi: From Overseas Travels to Technical Troubles
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56:18In this episode of Command Control Power, the team delves into recent UniFi updates, touches on managing Sonos integrations, and shares on-the-ground troubleshooting experiences. Sam talks about his recent trip to China and Japan, where he experienced both work-related and leisure activities, stunning cityscapes, and unique cultural experiences. Di…
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Protect Your Kids Online: A Beginner’s Guide to Parental Controls!!
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20:07📱 Welcome to the Parent Tech Support Show! sign up for my newsletter for more tech tips: https://parenttech.support In this episode, we dive into everything parents need to know about setting up parental controls on iOS devices like iPhones and iPads. Whether you’re just getting started or looking for advanced tips, this guide has you covered. Here…
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594: Navigating Apple's Changing Ecosystem and the Future of Tech Support
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57:44In this episode of Command Control Power, Joe and Jerry discuss a range of topics related to recent changes in iOS, macOS, and Apple's overall ecosystem. They delve into the complexities introduced by incremental and major updates, particularly iOS 18 and Ventura, and how these updates impact their work with clients. They also explore the practical…
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593: Navigating IT's Past and Future with Tim Nyberg of The MacGuys+
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56:51A Journey Through Mac Support with Tim Nyberg In this episode of Command Control Power, hosts welcome Tim Nyberg of The Mac Guys + as he shares his extensive journey in Mac support, starting back in the early 90s. Tim recounts his early fascination with technology, from overclocking a Commodore 64 to managing the first round of Macintosh computers …
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Best Of CCP - Interview with Dr. Howard Oakley of The Eclectic Light Company
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46:31Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.저자 Joe Saponare, Sam Valencia & Jerry Zigmont
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591: Optimizing MSP Operations with Tim Pearson of Creative Techs
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51:50In this comprehensive episode of Command Control Power, hosts Joe, Jerry and Sam engage with Tim Pearson of Creative Techs, covering a wide spectrum of Managed Service Provider (MSP) operations and beyond. Key topics include the integration and optimization of MDM and RMM tools, the benefits of automation in ticketing and backup management, and the…
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590: Streamlining Business with Addigy: A Strategic Shift
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53:09In this episode of Command Control Power, the hosts discuss leveraging Addigy to replicate some features of Watchman Monitoring, particularly focusing on business efficiency. Jerry initiates the topic by sharing his experience of transitioning from Watchman to Addigy due to development and costs. He highlights the useful features of Addigy, such as…
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589: Navigating Business Management with Benjamin Morales of Cirrus Partners
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53:39In this episode of Command Control Power, hosts dig into the business acumen of Benjamin Morales, owner of Cirrus Partners. Benjamin discusses his journey from being an educator in the Pacific Northwest to owning a small MSP company in Madison, Wisconsin. He elaborates on the challenges of managing a team, hiring and firing employees, and transitio…
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