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Management Development Unlocked is a global top 10% podcast for new managers and leaders who want to transform from high-performing individual contributors to great people managers. As the saying goes, “What got you here won’t get you there.” The skills that made you a great employee are almost completely opposite from the skills that will make you a great manager and leader. Eric Girard is your guide during this key transition. Experienced managers and leaders will also benefit from the tip ...
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Welcome to the Ownership At Work Podcast, proven strategies you can use to improve your performance and those you lead. And if you are looking to create a culture of ownership where you work, download my free e-book, And you’ll discover the 3 Values of Being An Effective Person plus questions you can use with your team to increase personal responsibility. Visit EricPapp.com for your free Ebook.
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THE Leadership Japan Series is powered with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The Series is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of leadership, who want to the best in their business field.
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Leadership From The Cross is dedicated to ministry training hosted by Pastor Scott Thom of Cross Christian Fellowship in Albuquerque, N.M. We help advance your leadership skills. Topics include Pastoring, Lay Ministry, Church Management, Vision Casting, Character, Team Building, Faith, Ministry Planning, Church Planting, and so much more. Pastor Scott also has a ministry training college for pastors and leaders.
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On this episode of Management Development Unlocked, Eric sits down with Ethan Nash. Ethan is the CEO and a leadership consultant at Nash Consulting in the Seattle, Washington, area. Eric and Ethan dig into his background in management, consulting, and leadership development and training, the one thing managers should know to be successful, and what…
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There is a debate about whether Japan is any different from anywhere else when it comes to leading the team. Intellectually, I can appreciate there are many similarities because people are people, but I always feel there are important differences. One of the biggest differences is how people are trained to become leaders in Japan. I should really c…
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On this episode of Management Development Unlocked, Eric sits down with Kristin Cummings, founder of Virtual COO. Virtual COO helps small and midsize businesses strategize to help their businesses grow. Eric and Kristin dig into how virtual or fractional C-suite team members can help businesses, what a COO’s job entails, and Kristin offers some hel…
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Do leaders have to be perfect? It sounds ridiculous to expect that, because none of us are perfect. However, leaders often act like they are perfect. They assume the mantle of position power and shoot out orders and commands to those below them in the hierarchy. They derive the direction forward, make the tough calls and determine how things are to…
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This episode of Management Development Unlocked features Jason Dreyer, a training and development professional with 18 years of experience in the field. Jason works for a midsize engineering firm, helping their leaders across the country to be better. Eric sits down with him to talk about the DISC personality assessment, how it can help you better …
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On this episode of Management Development Unlocked, Eric sits down with Stephen Davis, the Director of Learning and Development at ArchKey Solutions. ArchKey is one of the nation’s leading electrical contractor and service suppliers. Stephen has been in the learning and development industry for more than 20 years and has experience in various indus…
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Here is a handy success equation which is easy to remember: our mindset plus our skill set, will equal our results. This is very straightforward and unremarkable, but we get so embroiled in our day to day world, we forget to helicopter above the melee and observe the lay of the land. A great mindset coupled with lacklustre skills, won’t get us very…
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On this episode of Management Development Unlocked, Eric sits down with Matt Gjertsen, the founder and Chief Learning Officer of Better Every Day Studios. Better Every Day Studios aims to transform how companies view talent development by building custom training solutions that deliver business results for organizations. Matt uses what he learned a…
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It is very common to hear from expat leaders here about their frustrations with leading teams in Japan. They get all of their direct reports together in a meeting room to work through some issues and reach some decisions. All goes according to plan, just like at home. Weeks roll by and then the penny drops that things that were agreed to in the mee…
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I was reading an article by Anjli Raval in the Financial Times about the transition for CFOs to the CEO job. She quoted a survey by Heidrick & Struggles which showed a third of CFOs in the FTSE 100 firms became the CEO. This is up from 21% in 2019. Raval makes an interesting observation, “research shows that CEOs promoted from the CFO job do not dr…
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Today’s Management Development Unlocked features Wendy Pfeiffer, an executive in technology roles for the past 30 years. Wendy’s career focus is on the intersection of technology and business operations. Her goal has always been to help companies and people use technology for all their purposes. She primarily focuses on assisting mid-level and seni…
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It sounds very obvious, doesn’t it, to remind the team what we are trying to achieve, but are we doing it? Yes, we had that team Town Hall a few months ago and as the leader we outlined where we need to be at the end of the financial year. After that session, we have all been head down and getting on with it. “They know right? I told them everythin…
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On this episode of Management Development Unlocked, Eric sits down with Asian American inclusivity expert Jolene Jang. Jolene is a fourth-generation American with Japanese, Chinese, and Swedish heritage. As an Asian American, she recognizes that Asian Americans are left out of many conversations and is working to change that. During her career in o…
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Japan has had a very low degree of mobility in employment. Large companies hired staff straight out of school or university and expected they would spend their entire working life with their employer. That has worked for a very long time, but we have hit an inflection point where this is less something we can expect. Mid-career hires were frowned u…
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On today’s Management Development Unlocked, Eric speaks with Matt Abrahams. Matt is a lecturer at Stanford’s Graduate School of Business, where he teaches strategic communication. He is also an author with a new book called Think Faster, Talk Smarter, and the host of a podcast by the same name. Matt is passionate about communication and helping oth…
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Leaders now face a pivotal moment in business in Japan. Do they continue to cling to the past? Do they replay what they went through when they were younger and lead as they were taught by their seniors or do they change the angle of approach? Japan rebuilt itself after the devastation of the war. The workers slaved away, adding a notch to their col…
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Today’s episode of Management Development Unlocked features Gerardo Segat. Gerardo spent 20 years as the Chairman and CEO of a family office business before starting a leadership coaching business in 2017. Over the past decade, he has been a member of the Young Presidents’ Organization, the world’s largest community of leaders and CEOs. He has serv…
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As leaders, we are busy bees. We are buzzing around, going from meeting to meeting. We are getting together with clients over lunch, touching base with HQ, handling the media, talking to HR about our people and a host of other important activities. Usually poor time managers, we are constantly hemmed in by the demands on our schedules. The upshot i…
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Eric sits down with Cath Song, Human Resources Business Partner at Baidu, on this episode of Management Development Unlocked. Cath has more than six years of experience in the HR world and is a results-driven strategic thinker with a global background. Her company, Baidu, is a Google competitor emphasizing AI and is one of the biggest search engine…
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There are many paths to the mountaintop in the leadership area. Today, let’s go back to the practical realities of getting others to listen to you and, even more importantly, to follow you. My favourite quote on leadership is from Yogi Berra, the American baseball coach rather infamous for murdering the English language. He said something profound …
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On today’s Management Development Unlocked, Eric interviews Roger Martin, co-founder and CEO of ThriveMore Brands. ThriveMore is a platform company with franchise brands under its umbrella, including RockBox Fitness and beem® Light Sauna. They also have a nutrition company and are discussing bringing an overseas franchise concept to America. The co…
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You would think that organisations choose their leaders because they are skilled in communication. What is the job after all, but communicating with the team to make sure everyone is clear about what they have to do and to encourage them to do it? Well you would be wrong! Leaders are usually selected for promotion because they are very good, often …
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Today, on Management Development Unlocked, Eric interviews success coach Nathalie Pincham. Nathalie specializes in coaching ambitious, vision-driven founders and leaders. She is also the host of the Your Success Tonic podcast and founder of Story Tonic. As a high achiever herself, Nathalie helps her clients redefine success on their own terms inste…
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Leaders may not even be aware that they are poor listeners. They are very focused on telling others what to do. Being time poor, they are very focused on their own messaging, rather than the messaging efforts of others. In the war for talent in Japan, that could be a fatal move. One of the biggest factors driving engagement in Japan is the feeling …
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On this episode of Management Development Unlocked, Eric sits down with guest Deb Harrison. Deb is a kindness advocate as well as a catalyst for growth and change. She is a consultant, coach, speaker, and author. Deb’s goal is to help others optimize every opportunity and every person they interact with. She helps people find the gifts they have wi…
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The S-Curve is a very simple concept. Over time, a newly promoted employee goes through distinct stages in their performance achievement. Initially, their performance declines as they grapple with the new set of responsibilities. Gradually they get the swing of things and start to do well at their new accountabilities. After a period of becoming co…
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Eric welcomes guest Kamaria Scott to the show on today's Management Development Unlocked. Kamaria is the owner of Enetic, which is a boutique consulting firm that helps organizations leverage their people leaders as partners during times of change. Her goal is to ensure that leaders can lead engaged, healthy, and high-performing teams and can do th…
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As leaders are we all perfect? Are we perfect all the time? Obviously, the answer is “no” to both counts, but that doesn’t mean we always face up to our own shortcomings. An important part of growing and improving as a leader is to be honest about who we really are. Let’s go through some common areas where leaders can improve. 1. Uninspiring This u…
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On today’s episode of Management Development Unlocked, Eric interviews Nick Smith. Nick specializes in helping leaders and teams deal well with people to remove stress and increase profitability. He is certified in using The GameChanger Index, DISC-based personality instruments, and Neuro-Linguistic Programming techniques. Nick’s varied background …
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Which is more important to us as the leader – what we choose to do or who we choose to be? Most of our careers on the way up will have been concentrated on doing, achieving, delivering results, making the numbers, getting projects delivered on time and on budget. Absolutely nothing wrong with any of that. When we get into a position of leadership t…
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Eric welcomes guest Minette Norman on today’s episode of Management Development Unlocked. Minette is based in the San Francisco Bay Area, and after 30 years in the software industry in Silicon Valley, she became a speaker, author, and leadership consultant. Today, her focus area is inclusive leadership. In this episode, you’ll hear: Minette Norman’…
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Leadership is about creating environments that influence others to achieve group goals. This works because people support a world they help create. There are five success areas for leaders to focus on that make all the difference. Rate your performance by giving yourself a mark on a scale of 1 (low) to 10 (high) for each area. Self-direction This i…
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On today’s episode of Management Development Unlocked, Eric interviews Christy Freddo. Christy has a background as a trainer in Corporate America and also developed training curriculums. A few years later, she became a marketing manager and director of international marketing, which involved a lot of travel. Ultimately, Christy left her career in i…
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On today’s episode of Management Development Unlocked, Eric welcomes Roberta Ndlela to the show. Roberta is a member of the Zulu tribe in South Africa and grew up under the apartheid system. Apartheid ended when she was 18, and at 19, she began her corporate career in the transportation industry, where she honed her communication skills. Later, as …
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We have probably all been on the receiving end of it or have been a witness to it. The presentation is completed, after which come the questions; some are fact finding, some seek clarification, while some are just plain nasty. Perhaps the questioner is not trying to be mean, but the result is the same. All eyes in the room burn a hole into you as e…
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On today’s Management Development Unlocked, Eric welcomes Mark Panciera to the show. Mark is CEO of The Pacific Institute, where he is committed to providing people tools to think about what they think about and help them think in a way that illuminates their potential to drive greater personal and professional performance than ever before. Through…
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Doing more, and doing it better, faster and with less is driving global business. A cadre of professional managers running organisations is going the same way as the typing pool. Organisations can no longer afford managers who only manage; instead, they also need them to be leaders. This begs the question: what is the difference between a manager a…
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Today, on Management Development Unlocked, Eric welcomes Stephen Morris to the show. Stephen is a retired Army veteran turned entrepreneur. After leaving the Army, Stephen joined the corporate world and hated every second of it. Upon reflection, he determined that he hated it because he wasn’t pleased with the lack of leadership development in the …
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“Hey, it’s a jungle out there”. A brilliant meeting followed by a woeful meeting; the emotional roller-coaster world of sales.You’re up and down within minutes, depending on the client’s interest and reaction. You’re always too early or too late for the business chance. The client is never on your timetable, especially your schedule around meeting …
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Today’s episode of Management Development Unlocked marks the 50th episode! Eric’s guest is Tom Applegarth. Tom’s entire career has been spent in human resources at multiple companies, both big and small. Today, he is the Vice President of Human Resources for Preferred CFO, which works with about 150 companies to offer outsourced finance, accounting…
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Success is usually thought to be built on a combination of personal attributes such as intelligence, technical knowledge, street smarts, hard won experience (built on failures from pushing too hard), guts and tenacity. Our varsity halls offer a vast array of academic knowledge, information, insights, concepts, theories, tomes, technology and debate…
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Eric welcomes Lisa Alvarez on today’s Management Development Unlocked. Lisa is a leadership development manager, guide, facilitator, and teacher. She helps leaders develop their skills, EQ, and feedback conflict management. She helps leaders engage feelings and emotions and bring them back into the work environment. Lisa is the founder of The EMOTI…
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Corporate learning isn’t working. Heroically, time and treasure are being spent by company leaders to improve staff performance. Inherent in that goal is that we as recipients learn something new or re-learn what we supposedly should know already. Talking to companies interested in increasing people performance, we have noted some common barriers t…
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On today’s episode of Management Development Unlocked, Eric is speaking with Eric Stone, a business consultant who helps organizations build a unique, high-performing culture. He is also a speaker and a coach who helps newly promoted managers get their bearings. Eric’s new book is Jumpstart Your Workplace Culture: A Road Map for Igniting High Perfo…
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"I don’t understand!". Well in Nippon, particularly, what a pandora’s box or treasure trove that statement is, depending on your point of view. Employees who respond in this way may have a number of subterranean issues bubbling away. As managers, our ability to plumb the depths of what they are saying is integral for success. Here are 5 hidden mean…
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On today’s Management Development Unlocked, Eric interviews Paul Teasdale. Paul is a father of two, a husband, and a friend to many, but ultimately, he loves to connect people. In his day-to-day job, he helps people accelerate their performance, primarily using lessons from the high-performance world of Formula One, where Paul had the privilege of …
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I am putting this content together for me to remind myself that psychosomatic illness is a real thing and there are plenty of graveyards with ambitious thrusting leaders pushing up daisies, because the stress killed them. Being an Aussie male is a health hazard. We are taught from a young age to harden up, soldier on, keep going no matter what. “Sh…
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Today’s episode of Management Development Unlocked features Colby Morris. Colby has spent the last several years developing leaders and leadership teams. He is also a consultant, a dad, and a husband--not necessarily in that order. Colby Morris is an experienced Chief Operating Officer with a proven track record of driving revenue growth and operat…
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I have a short fuse for idiocy. I know this about myself, so I have to work on me, to calm down and not just verbally unload both shotgun barrels into the idiot. Like everything, there is best practice about giving errant staff feedback. I find a useful ploy is to “time separate” my irritation with them from when I deliver the feedback. When I get …
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