Podcast by Paul O'Brien and Paul Middlege
…
continue reading
1
Show 6 - ServiceTick and Davies, with special guest Dan Saulter, CEO of the Davies Group
20:14
20:14
나중에 재생
나중에 재생
리스트
좋아요
좋아요
20:14
In ServiceTalk Show 6 ServiceTick Technology and Innovation Director Paul O'Brien and Head of Product Paul Middlege talk to Davies Group CEO Dan Saulter about what Davies does and how it does it, how ServiceTick fits into the group and what impact technology will have on the group's future.저자 Paul O'Brien and Paul Middlege
…
continue reading
1
Show 5 - Understand how your customers feel about your business with 'ServiceTick Emotion Score'
15:20
15:20
나중에 재생
나중에 재생
리스트
좋아요
좋아요
15:20
In a new bite-sized format, Show 5 unveils 'Servicetick Emotion Score' ('SES', pronounced 's?z'), to help you understand how your customers feel about your business저자 Paul O'Brien and Paul Middlege
…
continue reading
1
Show 4 - Paulo's back! Introducing Project Bedrock, a major new update from ServiceTick
47:10
47:10
나중에 재생
나중에 재생
리스트
좋아요
좋아요
47:10
In ServiceTalk Show 4 ServiceTick Technology and Innovation Director Paul O'Brien and Head of Product Paul Middlege discuss Paulo's recent trip to San Francisco and a major new update from ServiceTick, 'Bedrock'.저자 Paul O'Brien and Paul Middlege
…
continue reading
1
Show 3 - Acquisitions, integration and culture with Jason Wolfe and Matt Button
24:26
24:26
나중에 재생
나중에 재생
리스트
좋아요
좋아요
24:26
In ServiceTalk Show 3 ServiceTick Technology and Innovation Director Paul O'Brien is joined by ServiceTick Managing Director Jason Wolfe and Davies Group Corporate Development Director Matt Button to talk acquisitions, integration and corporate culture.저자 Paul O'Brien and Paul Middlege
…
continue reading
1
Show 2 - Let’s get some insight with Thomas Cowper Johnson
32:01
32:01
나중에 재생
나중에 재생
리스트
좋아요
좋아요
32:01
In this second show in the new ServiceTalk series, hosts Paul O'Brien and Paul Middlege are joined by ServiceTick Insight Director Thomas Cowper-Johnson, covering Facebook's use of surveys to determine the trustworthiness of news sources, the rise of AI in customer feedback and a number of other VoC related topics. Do you have feedback for the podc…
…
continue reading