show episodes
 
Real-world advice and inspiration on how to navigate the embedded payments journey — and win. Hosted by Bob Butler, Chief Commercial Officer at Payrix. Learn about the latest trends in embedded payments from industry experts, Payrix customers, and leaders on the Payrix team. They’ll share their real-world insights on payment facilitation best practices, use cases, along with the possibilities of greater monetization and higher valuations that embedded payments can unleash. You’ll have everyt ...
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Unlock the secrets to thrive in a digital world. Welcome to "Thriving in the Digital Age," your authoritative source for navigating the complexities of the ever-evolving digital landscape. Our guests are leading experts in technology, business, and innovation, this podcast delves into the latest trends, tools, and strategies that empower individuals and organizations to succeed in today’s tech-driven environment. Meticulously researched and thoughtfully presented, each episode offers valuabl ...
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show series
 
Summary Caleb Avery, founder and CEO of Tilde, discusses the concept of PayFac as a service and the benefits it offers to vertical software companies. He explains that PayFac stands for payment facilitator and companies like Stripe and Square are examples of well-known payment facilitators. Caleb highlights the advantages of the PayFac model, such …
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Unlock the secrets of startup jargon with our esteemed guests, Ken Valledy and Eamonn Carey, co-authors of The Startup Lexicon. We promise you'll walk away with a deep understanding of the language that can make or break your entrepreneurial journey. Listen as Ken recounts his transition from corporate marketing to the startup world, where intricat…
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In this episode of 'Thriving in the Digital Age', Joe Crist interviews GQ, a marketing business coach and agency owner. They discuss the importance of a holistic approach to business, focusing on time management, self-awareness, and the need for boundaries in both personal and professional life. GQ shares insights on delegation, hiring challenges, …
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As businesses continue to embed payment solutions into their software platforms, ensuring compliance with PCI DSS (Payment Card Industry Data Security Standards) is more important than ever. Candice offers valuable insights into why PCI compliance is critical and how software companies can navigate this complex landscape. Learn more about PCI in Ep…
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In this conversation, Joe Crist interviews Craig Kielstrom about the challenges organizations face in adopting agile and digital transformation. They discuss the importance of breaking down silos and fostering communication between different teams and departments. They also emphasize the need for a shared purpose and alignment of goals within the o…
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Ever wondered how a career switch can lead to unprecedented success? Tune in to our latest episode of the Payments Experts Podcast to hear the incredible journeys of Eric Andrade and Brian Beth from BankCardUSA. These industry veterans reveal how mentorship guided them from unexpected backgrounds—Eric from a drug rehabilitation center and Brian fro…
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In this episode of PayFAQ: The Embedded Payments podcast, Brittany Clark, SVP and Head of Marketing at Payrix and Worldpay for Platforms shared her insights on how software companies can effectively market embedded payments with Ian Hillis. With over 15 years of experience in B2B and B2C marketing, Brittany brought a wealth of knowledge to the conv…
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Discover the surprising world of Bitcoin's early adopters and their unconventional use cases! From car dealerships to strip clubs, we uncover the intricate issues of chargebacks and fraud in these sectors. This episode features a special guest, Anthony Dominguez from AMP Payment Systems, who shares his unique Airbnb investment strategy and the rece…
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Nick Bicanic, a serial entrepreneur and filmmaker, discusses his diverse background and his current passion for Pickleball. He shares his philosophy on learning and problem-solving, emphasizing the importance of critical thinking and passion. Nick explains the challenges he identified in the Pickleball industry, particularly the rapid degradation o…
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In this episode of Thriving in the Digital Age, Joe Crist interviews Imran MacMillan, Senior Director at Launch by NTT Data, about the challenges and trends in the digital world. Imran highlights the importance of managing the separation between expectation and reality when it comes to implementing digital technologies. He also discusses the impact…
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Kimberly Wiefling, a leadership expert, discusses the importance of building effective teams and communication skills in the digital age. She highlights the challenges organizations face in building teams and the common causes of failure in global teams. She emphasizes the need for psychological safety and trust in teams and the role of leadership …
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Summary In this episode, Manuj Aggarwal, the CIO and founder of TetraNoodle, discusses the challenges and opportunities of adopting AI in various industries. He emphasizes the importance of educating decision-makers about AI and its potential impact on their businesses. Manu also highlights the need for companies to have a strong technological foun…
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James Garner, A Senior Director at Gleeds, discusses the challenges and opportunities in the construction industry and the role of technology in improving project delivery. He highlights the complexity and fragmentation of the industry, the slow pace of change, and the lack of data utilization. Garner emphasizes the need for standardization, digita…
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Unlock the secrets of payment facilitation and discover how trust shapes our financial decisions. Join us as James Huber and Jeremy Stock sit down with the Chief Sales Officer, Brandon Zorner, of Exact Payments, who offers an insider's view into the role of non-bank entities like Western Union in delivering secure financial services. Why do some pe…
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Rebecca Chalson, a personal branding strategist, discusses the importance of personal branding in today's digital age. She highlights the challenges of building a personal brand, such as consistency and time management. Rebecca emphasizes the value of personal branding for leaders and companies, as it can amplify their impact and reputation. She pr…
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Unlock the secrets of thriving as an independent merchant agent in the fiercely competitive payments industry with our special guest, Josh Holden from Card Connect. From the financial challenges of Southern California to the critical transition from bank-fed sales to independent agency, Josh brings his extensive experience from Wells Fargo, First D…
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Dr. Roger Smith, an expert in robotic surgery technologies, AI and healthcare, and military simulation and training, discusses the advancements and challenges in robotic surgery. He explains how robots are used to measure the skill levels of surgeons and the importance of training courses and simulations. Dr. Smith also highlights the benefits of r…
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Carson Hoffman, CEO and founder of Kingsman Marketing, discusses the challenges and strategies in digital marketing. He emphasizes the importance of understanding the customer and tailoring marketing messages to their needs and desires. He also highlights the significance of building a personal brand and creating a sense of community through organi…
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Darren Prine, co-founder and chief revenue officer of Cloud Tech Gurus, discusses the challenges and opportunities in the contact center industry. He emphasizes the need for companies to be agile and adaptable in adopting new technologies, such as AI and GigCX, to reduce costs, improve efficiency, and enhance the customer experience. Prine also hig…
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Jordan Olivas, co-founder of Harv, discusses the challenges faced by businesses in the current economic climate and the importance of access to liquidity. He emphasizes the need for businesses to optimize their processes and explore new payment methods to improve cash flow. Jordan also highlights the value of engaging with sales representatives and…
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Wes Carrington, an expert in governance, risk, and compliance (GRC) and artificial intelligence (AI), discusses the challenges and opportunities in the GRC and AI industry. He highlights the rapid pace of technological advancement and the need for responsible and ethical AI systems. Wes also emphasizes the increasing complexity of regulatory compli…
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Unlock the secrets of the payment processing world with insights from Elaina Smith, the Chief Financial Officer at Secure Bancard. Discover how Elaina transitioned from a career in public accounting to co-founding a leading wholesale Independent Sales Organization (ISO) with her husband. Her journey is a testament to adaptability and continuous lea…
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Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms, discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.…
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Are you ready to understand the transformative power of changing marijuana regulations on both business and society? Join us for an eye-opening discussion with managing partner James Huber and associate attorney Matthew Luciani as we explore the high stakes surrounding marijuana law reform. From the staggering incarceration rates for marijuana offe…
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Unlock the secrets to reclaiming your hard-earned money from reserve funds and chargebacks on this enlightening episode of the Payments Experts Podcast. Senior Associate Attorney Bryce Van De Moere and Managing Partner James Huber from Global Legal Law Firm join us to share their expert strategies for navigating the often murky waters of merchant a…
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Embark on an intellectual expedition with the renowned payments industry expert Patti Murphy, whose career zigzagged from aspiring Rolling Stone journalist to becoming a pivotal figure in the payment industry. In a candid conversation hosted by James Huber of Global Legal Law Firm, Patti shares her unique narrative of witnessing the birth of electr…
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Discover the legal labyrinth of employment agreements untangled by Shubhra Sharma, Commercial and Transactional Attorney with Global Legal Law Firm, who sheds light on the seismic shift in the corporate world following the FTC's sweeping ban on non-compete clauses. This pivotal rule, casting aside the traditional shackles on workers across the boar…
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Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.…
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Embark with us as we navigate the intricacies of the financial world alongside Viktoria Soltesz, lauded author and 2023 Businesswoman of the Year. Viktoria's storied transition from a Cyprus accountant to a payment processing guru forms the crux of our enlightening dialogue, highlighting her seminal work, "Moving Money: How Banks Think." Her expert…
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Uncover the silent barriers that individuals with disabilities face when it comes to payment accessibility. In a powerful discussion with Steve Taylor of Taylor Stands https://www.taylorpos.com/ we illuminate the pressing need for ADA compliance within the payment industry, unraveling the often-overlooked deficiencies in point-of-sale (POS) systems…
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A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience? On this episode of the PayFAQ: Embedded Payments podcast we d…
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Unlock the secrets of fintech leadership with Greg Myers, whose career leap from JP Morgan Chase and First Data to the podcasting universe has placed him at the forefront of industry insights. As the brains behind the Leaders in Payments podcast, Greg recounts the evolution of his platform, where the narratives of CEOs are not just tales of success…
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Get ready to navigate the transformative landscapes of the payments industry with our special guests, Travis Chrisman from Coastal Pay, and James Huber, Global Legal Law Firm's managing partner. Their unique stories of career transitions reveal the evolving heartbeat of payment processing, from the adrenaline-pumping 'smash and grab' tactics to the…
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Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. Things can get prickly for software companies when it comes to building …
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We’ve seen it far too often. Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. Our new host Ian Hillis is…
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Ever wondered how the perplexing world of payment systems impacts your wallet and your business? Join me as I sit down with James Shepard from CC Sales Pro and legal expert James Huber, Global Legal's very own, to dissect the conundrum of dual pricing and the tussle between merchant rights and credit card company regulations. We're not just talking…
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Chargebacks are the bane of every merchant's existence, but what if you could turn the tides on this costly nuisance? Oscar Bello from Chargeback Gurus https://www.chargebackgurus.com/ brings his A-game to our latest episode, joining forces with our legal eagles Bryce Van De Moere and Christopher Dryden. Together, we dissect the chargeback battlegr…
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What can software companies expect in 2024 when it comes to embedded payments? This episode of the PayFAQ Embedded Payments podcast, featuring our host Bob Butler and special guest Ian Hillis, senior vice president of growth at Worldpay for Platforms, offers some surprising insights as well as news about the future of our podcast itself! The conver…
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Are you curious about the world of PayFac® developers? You’ve come to the right place. With the acquisition of Payrix, Worldpay for Platforms is now the one-stop payments shop for software companies wherever they are on their payments journey. In this episode of the PayFAQ Embedded Payments podcast, host Bob Butler talks with Jennifer Pinnick, Seni…
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Do you ever wonder about the exciting world of electronic payments and the challenges faced by those who navigate it? Dive headfirst into an enlightening conversation with Rob Zeitler, the captain of Flex Payment Solutions, LLC, and James Huber, managing partner of Global Legal Law Firm. Listen in as we journey through the labyrinth of their servic…
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The world of payment facilitation is an exciting place for software companies who want to become PayFac® developers. In this first part of a two-part conversation on the PayFAQ Embedded Payments podcast, Richard Drake, Senior Strategic Partner Manager at FIS, along with host Bob Butler, provide a look inside “PayFac land” and how Worldpay for Platf…
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Ready to untangle the web of legal complexities in the payments industry? We've got attorneys Adam Bucci and Matt Luciani from Global Legal Law Firm joining us to dissect the difference between anti-trust and competition law, and the potential implications for big tech players like Amazon, PayPal, and Microsoft. They'll share their insights on rece…
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Ever wondered how Etsy's reserve payment policy impacts independent sellers? Journey with us into the depths of online commerce, as we unravel how small businesses are grappling with the changes in Etsy’s payment processing policies. With special guest Chiarra Lohr from the Indie Sellers Guild shining a light on the issue, we join Global Legal Law …
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Discover the art of "making friends for a living" with Andrew Yu from Business Payment System in our latest podcast episode. It's not a usual sales tagline you'd hear, but listen in to Andrew as he explains how their unique approach, combined with the value added by their team of 10 attorneys, has helped their business thrive. We also get a glimpse…
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Jack Tsigankov, Payrix Information Security Director, really knows how to put things in perspective when it comes to data and information security. As our guest on this episode of the PayFAQ Embedded Payments podcast, he tells host Bob Butler that cyber threats and attacks are constantly happening across merchants and the financial industry. In 202…
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James Huber, Partner of Global Legal Law Firm, asks the tough questions, and Visa has to answer! Did you ever wonder what is the rationale behind Visa's surcharge cap? You're about to find out as James Huber is joined on stage by Rob Johnson, Visa's chief rule creator, to take us behind the scenes of card payment industry. As we navigate the realms…
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It’s easy to feel like a kid in a candy store when considering Embedded Payments for your software business. Before you know it, the enticing numbers, models, and spreadsheets can have you taking on more than you can chew. The smart move is to take your time and be very thoughtful about your payments roadmap, according Greg Hatcher, Head of Payment…
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