Launch With Confidence is your go-to podcast where curiosity meets the thrill of building and launching a tech product. It's a vibrant hub for inquisitive minds in tech eager to peek behind the curtain of product development. Each episode is a friendly chat with the trailblazers unpacking the secrets to a bulletproof go-to-market strategy and the excitement of nailing that product launch.
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Elevating Beta Testing By Integrating AI with Jacob Christensen
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In this insightful episode of Launch With Confidence, we sit down with Jacob Faarkrog Christensen, the Customer Validation Lead at Bang & Olufsen, to explore the evolving role of AI in beta testing and product development. Jacob shares his journey of implementing AI models into their beta programs, which has significantly improved how they collect …
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Transforming Support with Beta Feedback with Danielle Prince
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On this episode of Launch With Confidence, we dive into the world of smart home products with Danielle Prince, Beta Coordinator at Wyze Labs. Danielle shares her journey from a support agent to leading Wyze’s innovative beta program, detailing the unique strategies and methodologies that drive their success. She explains how Wyze transitioned from …
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Ever wondered how the tech behind baby monitors gets perfected? On this episode of Launch With Confidence, we’re joined by Dylan LeMay, Beta Program Manager at Nanit, who turns real-world chaos into irrefutable insights. As a new dad himself, he blends personal experience with professional expertise to ensure Nanit’s smart baby monitors excel in di…
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Dive into the intricate world of digital product management with Raiana Zaman, Senior Product Owner/Analyst at State Employees Credit Union in North Carolina. Transitioning from a developer to a product management role, Raiana brings a unique perspective to the table, bridging the gap between technical execution and strategic product vision.This ep…
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In this episode of Launch With Confidence, we sit down with Jalen McGee, a Product Manager for Microsoft Azure Arc. Jalen shares his journey from internships to product management, offering insights into the skills needed for success and the crucial role of customer feedback in product development. Together, they explore key aspects of product mana…
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Practical Tips for Success in Product with Maurice Leacock
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In this episode, we’re exploring the world of product management with Maurice Leacock, a seasoned Product Director and current Product Management Consultant at Carrier HVAC. Maurice brings a wealth of experience from leading tech products to market, including robot vacuums, headphones, and fitness scales. We explore the importance of frameworks in …
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Dive into the world of beta program management in industrial robotics on this episode of Launch With Confidence. We're joined by Israel Nunez, Beta Program Manager at Universal Robots, who has transformed their beta testing into a crucial part of product development. In This Episode: (0:00) - Intro (1:00) - The origin story of Universal Robots' bet…
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Innovating in Connected Fitness Tech with John Trainor
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Unveil the groundbreaking developments in fitness technology and much more in this enlightening episode of Launch With Confidence. Join us as John Trainor, an expert in tech innovation and leadership, delves into the four pivotal themes that are reshaping the tech and fitness landscapes:Innovating in Connected Fitness Tech: Explore the latest fitne…
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Welcome to our latest episode, where we dive into the health and fitness industry with Alexa Murray from Whoop. Join us as we explore what's going on in women's health, the power of continuous discovery, and the art of involving your market in development. Alexa shares her insights on using OKRs, beta testing, and the balance of beachheads and blin…
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Mike Marrs - From Printers to Spas: New Product Intros with Mike
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Managing programs for hardware companies is tough, so in this episode, we bring in a seasoned professional to help. We're joined by Mike Marrs a program manager at Watkins Wellness and formerly Hewlett-Packard, about his experience taking new products from concept to market.
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Colin Flanigan - Amplifying the Voice of the Customer
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About This Episode On the Delta Huddle Podcast, we've discussed two areas that really benefit from beta testing, that being support and customer success. And one other area that really really benefits from getting the voice of your customer in early is customer experience. Now, customer experience is much more than just how the customer interacts w…
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Casey Hamar - Supporting Caregivers Through Collaborative Testing
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About This Episode One of the joys of the Delta Huddle Podcast is the fact that we talk with experts in a wide array of fields, from transportation and fitness to B2B platforms and entertainment. Today’s episode is a foray into another field, with its own set of challenges: Healthcare. Factors like HIPAA compliance, potential test participants work…
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Elizabeth Hall - Leading Appian's Beta Program Forward
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About This Episode Often on the Delta Huddle Podcast, we feature guests who have spent five, ten, and sometimes 30 years in the beta testing space. But this episode is a refreshing new perspective - that of a brand new beta manager leading a beta program forward.Elizabeth Hall is Senior Beta Program Manager at Appian, a low-code B2B platform for au…
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Jake Francis - Leveling Up Beta Through Passionate Communities
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About This Episode Passionate, engaged communities are at the heart of every successful beta program. It's been a theme that we've had in a lot of our episodes, and today's episode is absolutely exemplary of that. Jake Francis has built beta programs with the help of these engaged communities. In his current role as GPU Software Dev Engineer and Ga…
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About This Episode When it comes to writing the book on beta testing, there are few people more qualified than Mike Fine. Literally. He actually has a book on beta testing. As Senior Test Manager and co-founder here at Centercode, Mike has been in the industry for over 30 years, testing thousands of products ranging from network equipment and welln…
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Lindsay Brown - Curiosity, Testing in Fintech, and Embracing Healthy Tension
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About This EpisodeIn the world of fintech, Square is a global leader. Their point of sale technology and services have enabled businesses across the world to succeed. And a global leader in fintech requires a global beta team, ready to test out new innovations and understand how to integrate with a multitude of financial systems and rules. And at t…
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Joe Ghali & Ryan Cantwell - The Intersection of Beta & Product Management
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About This Episode On this episode of the Delta Huddle Podcast, Chris Rader and John S. Little from Centercode were joined by Joe Ghali and Ryan Cantwell, Principal Trainers and Consultants from the 280 Group. Joe and Ryan have a combined 30 years of experience in the worlds of Product Management and Customer Success, helping teams in multiple sect…
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Pete D'Alessandro - Building a Community, AI, & Product Testing with Creatives
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About This Episode: In this episode, we had the pleasure of hosting a remarkable guest, Pete D'Alessandro, Director of Digital Products at Cast and Crew. With his extensive experience in the entertainment industry and expertise in software development, Pete brought a wealth of knowledge to our discussion. Pete shared invaluable insights on managing…
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Paul Chen - Testing With All Audiences, User Sentiment, and What Customers Value
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About This Episode: What does it mean to really value something? When it comes to products and product development, does that mean enjoying a certain set of features? Or does it go beyond the simple feature set to encompass how a product makes someone feel? Or how immersed they are while they use it? Value is something that we’re always trying to p…
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Jonathan Pardo - Music, The Beatles Rock Band, QA, and "Chaos Mode"
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About This Episode: The world of music and audio is wildly creative, and within the art of creating the perfect song or crafting the right sound, feedback is essential. What’s even more creative, and possibly chaotic, is where music, audio, and technology cross paths with each other. It comes with its own set of unique challenges, but also its own …
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Whether you call it a beta, a delta, a user acceptance test, or anything in between, the world of product testing can be daunting to navigate. That’s why Centercode launched The Delta Huddle Podcast. In the Delta Huddle Podcast, we bring thought leaders and innovative disruptors together to discuss the tools, techniques, and test processes behind m…
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Alex Larsen - How to Scale Beta Programs, Virality, and Creating Value
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About Today's Episode: On previous episodes of the podcast, we’ve talked to industry experts on how to build a program, who to recruit, and how testing has evolved over time. Today’s episode is all about taking it to the next level. Once you’ve established a program and built momentum, how do you get other teams to see the value in user testing? An…
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Richard Ball - Strategies for Establishing a Successful Beta Program
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About This Episode: This episode is all about building a successful beta program, and more importantly, how to secure buy-in from your stakeholders and the teams around you. There are a lot of challenges to overcome when you’re first establishing a beta program; whether it's starting from scratch with very few resources, or trying to convince other…
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Sharon Rylander & Mario Sancho - Reflecting on Decades of User Testing
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This episode of the Delta Huddle Podcast is really special, for a lot of reasons, mainly because it delves not only into the heart of user testing and what drives it forward, but also its history and where it came from. What we think of today as a “traditional beta test” or a “standard product test” didn’t start out that way. It took years of trial…
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Dževad Kudić - Discovering the Hidden Value of Brand Evangelists
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Today’s episode is all about the greatest resource your testing program can offer you: your testers. Beyond the valuable feedback and insights you get from them during a project, testers offer an immense amount of hidden value and opportunity within a test program. While testers are obviously essential to a successful project, that’s really just th…
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Luke Freiler & David Perry - Doing More with Less, Tech Optimism, and Delta Testing
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Welcome to the first episode of the Delta Huddle Podcast by Centercode! At Centercode, we believe in technology's ability to make everyone's life better, and over the last two decades, we’ve used the power of user testing to improve products, find solutions, and discover user delights. Now, we’re ready to bring those best practices and industry ins…
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