CXOCIETY (read "society") is the platform for senior business, technology, finance and operations executives to discuss, share and discover the latest in technology, process and people innovation."CXOInsights" by CXOCIETY is the repository of shared insights and experiences by the best, brightest and most experienced professionals globally. Subscribe to "CXOInsights" by CXOCIETY to keep abreast in the latest in all things innovation.
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PodChats for FutureCFO: Building a sustainable path towards future talent management
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As the role of the Chief Financial Officer (CFO) continues to evolve, the need for a strategic approach to talent management has become increasingly crucial. In today's rapidly changing business landscape, finance leaders must focus on financial performance and ensure their teams are equipped with the skills and mindset to navigate future challenge…
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PodChats for FutureCFO: The Intersection of AI and ERP for Business Success
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The convergence of AI and ERP offers the potential to overcome traditional barriers to efficiency and accuracy in financial management, enabling Asian companies to compete more effectively on a global scale. AI-powered ERP systems can help address regional challenges such as complex regulatory environments, diverse currencies, and rapidly changing …
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McKinsey says artificial intelligence (AI) adoption (globally) increased dramatically in 2024 after years of little meaningful change. Marketsandmarkets forecasts the AI market to reach US$407 billion by 2027, experiencing substantial growth from its estimated US$86.9 billion revenue in 2022. A Forbes Advisory survey reveals that 64% of businesses …
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PodChats for FutureCIO: Data strategies for the AI-native enterprise
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IDC predicts by 2025, the cloud will surpass on-premises infrastructure as the primary location where operational data is stored, managed, and analysed for 65% of A2000 organisations. The rapid growth of data and the increasing complexity of managing it in the age of AI and hybrid cloud environments present significant challenges for organisations.…
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PodChats for FutureCISO: What we need to know about Zero Trust Segmentation
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Zero trust adoption in Asia has been gaining momentum, albeit with varying levels of progress across the region. While 76% of global organisations have begun implementing zero trust strategies, with 35% claiming full implementation, the Asia Pacific region shows a disparity in adoption rates. Organisations are motivated to adopt zero trust primaril…
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PodChats for FutureCIO: Ethics in GenAI use that drive consumer trust
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The rapid advancement of Generative Artificial Intelligence (GenAI) has ushered in a new era of technological innovation, offering unprecedented capabilities in content creation, problem-solving, and dare we say decision-making. However, this transformative technology also presents complex ethical challenges that must be navigated with utmost care …
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PodChats for FutureCFO: Upskilling finance to realize business outcomes
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Gartner discourse with finance leaders reveal that these very same leaders see a future for finance that is digital, scalable and data-rich. At FutureCFO conferences around Asia, a common thread keeps coming up in discussions about digital transformation, delivering value and becoming partners to the business – the importance of upskilling finance …
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PodChats for FutureCISO: Combating synthetic identity fraud
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The proliferation of synthetic identities, which are fabricated identities created by combining real and fictitious personal information, has fuelled a surge in fraud across various industries. These synthetic identities are often used to open fraudulent accounts, obtain credit or loans, and engage in other illicit activities. The rise of artificia…
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PodChats for FutureIoT: Transforming the frontline workforce
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For years, we’ve been told that consumer behaviour is changing and that businesses must adopt or go out of business. PwC says the pandemic accelerated workforce transformation even as digital adoption became one of the central tenets of our lives. Fast forward to 2024, we see a workforce that demands empowerment from their employers. Talent has rea…
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PodChats for FutureCISO: Changes to Singapore’s cybersecurity act and what it means
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The Singapore Parliament passed the Cybersecurity (Amendment) Bill (the Bill) on 7 May 2024, amending the Cybersecurity Act 2018 (the Act). The Act is Singapore’s legal framework for the supervision and maintenance of national cybersecurity by the Cyber Security Agency of Singapore (CSA), setting out measures to prevent, manage and respond to cyber…
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PodChats for FutureCIO: Putting the smart in government services
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Gartner predicts more than 70% of government agencies will use AI to enhance human administrative decision making by 2026. Machine learning, analytics and generative AI will mature over the next two years and combine into a suite of tools that will support improved government service delivery. Gartner VP analyst Todd Kimbriel says government CIOs m…
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PodChats for FutureCIO: 2024 financial services transformation trends in Asia
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Despite early apprehensions about an economic recovery in 2024, we continue to see continued investments in digital transformation initiatives by the financial services sector in Asia. We continue to see digital services rising on the back of maturing understanding and adoption of technologies like analytics, cloud and mobility. Targeted outcomes c…
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PodChats for FutureCFO: Women CFOs: Filling the Gender Gap
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The CIMA Foundation says “disaster don’t discriminate, but people do”. The journey to gender parity remains obstructed by a myriad of factors including culture, bias, misconceptions and attitudes. But if the Paris 2024 Olympics is any indication of the possibility, we may have hope that someday, there will be parity between the genders across the f…
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PodChats for FutureCISO – Identity management strategies in 2024
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The accelerated digitalisation of business processes arising from the pandemic of 2020-2022 has proven that humans are resilient, responsive and creative when the situation calls for it. In ASEAN, 8 out of 10 members are in some stage of implementing a national ID program. How will these developments, on top of developments around identity security…
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PodChats for FutureCIO: Managing AI deployment with confidence
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A Gartner 2023 Gartner CIO and Technology Executive Survey revealed that even before ChatGPT, one-third of CIOs say their organization had already deployed artificial intelligence (AI) technologies, and 15% more believe they will deploy AI within the next year. Recognising the high expectations CEOs and business unit leaders have on AI puts a heavi…
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The Internet of Things remains a top priority. Market research firm IoT Analytics says IoT remains a top-three corporate technology priority even AI has taken over as the top technology priority. In surveys from PWC, KPMG, and BCG, respondents ranked IoT second or third after AI in terms of investment prioritization for emerging technologies, with …
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PodChats for FutureCIO Fast tracking the talent side of doing business in Asia
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PodChats for FutureCIO: Fast tracking the people side of doing business in Asia Finding and retaining talent poses significant challenges and opportunities in Asia and around the world. One of the main challenges is the increasing competition for skilled professionals in the global job market. As economies grow and industries evolve, the demand for…
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PodChats for FutureCIO: How inclusion deepens customer experience in 2024
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In Asia, the importance of inclusion in enhancing customer experience cannot be overstated. With its diverse population comprising various ethnicities, cultures, languages, and traditions, creating an inclusive environment is crucial for businesses to effectively cater to their customers' needs and preferences. By embracing diversity and fostering …
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PodChats for FutureCIO: Overcoming digital transformation fatigue
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KPMG asserts that with all the focus around modernization and/or transformation over the last few years, there is growing recognition that perhaps employees are feeling exhausted. They’re facing one modernizing initiative after another—or multiple initiatives simultaneously—often with competing timelines and priorities. This is known as digital tra…
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IDC predicts that in 2024, 50% of APAC cities and states will pilot GenAI to improve efficacy in community outreach and customer service, procurement, staff recruitment and training, and software development. The latest IDC FutureScape report predicts that AI and automation technologies will remain central to tech investment initiatives. According …
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PodChats for FutureCIO: Navigating the complexities of AI-generated code
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A GitHub report on the growth and impact of AI on software development, including claims pf a 55% faster coding when using an AI-assisted automation tool. GitClear published a separate report to determine how AI Assistants influence the quality of code being written. Just as important, as development teams start to include automation tools in the d…
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PodChats for FutureCIO: Operational strategies to meet sustainable data centres
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Mordor Intelligence estimates the Asia-Pacific data centre market at around 14.27 thousand MW in 2024, predicting it to reach 23.20 thousand MW by 2029. JLL projects continued increase in rank density particularly among hyperscalers in response the growing demand for computational power. With sustainability and climate change high on the agenda for…
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126 business emails (per person) go out daily or 124.5 billion work emails get sent and received every day. The Email Statistics Report of Radicati Group claims that customers are most likely interested in interacting with a brand from the email notifications they receive from brands instead of using email as an interpersonal communication tool, sh…
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Podchats for FutureCIO: Pursuing an AI governance strategy
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Artificial Intelligence continues to drive discussions across the enterprise. From the Board down to the workforce. C-suites are being asked to drive not just the discussion but strategies on how to best tap the technology before the competition does. Gartner warns that AI poses unique challenges for governance that must be directly addressed to mi…
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PodChats for FutureCISO: The next evolution of authentication
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From the greek word authentikos, authentication, the act of verifying an identity, continues to evolved. Depending on the context, authentication might involve validating a person’s identity through identity documents, verifying the authenticity of a website with a digital certificate or determining the age of an artefact by carbon dating or ensuri…
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PodChats for FutureIoT: Transforming the future workplace with integrated insights
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It can be argued that business leaders and organisations face major shifts in the workplace, not the least of which are inflationary pressure on both employer and employee budgets, increased tension over return-to-office mandates, shifting legal and societal landscape concerning DEI initiatives, as well as the impact of client change. On the topic …
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A 2023 Deep Instinct report claims that the increased adoption of emerging technologies like generative AI is a cause for concern among cybersecurity professionals with 46% concerned that AI will increase their organisation’s vulnerability to attacks. Stress levels are also increased among 55% of respondents to the study, with 86% of respondents wh…
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The WEF Global Cybersecurity Outlook 2024 reveals a divide between those who are resilient and those who aren’t. Emerging technologies will only widen this gap. Vivek Gullapalli, global CISO for APAC at Check Point Software Technologies opines that in the digital world, most “everything is highly interconnected, with the seemingly singular exceptio…
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PodChats for FutureIOT: The intersection of IoT and SASE in OT security
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Securing IoT in the enterprise is complex because of the varying of IoT devices and their diversity in form, function and purpose. While some IoT devices like smart devices may have some form of memory and computing, therefore operating system, others like sensors and telemetry modules merely capture data and pass this to other technologies in the …
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PodChats for FutureCISO: The next evolution of cybersecurity
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The Global Cybersecurity Outlook 2024 paints a grim picture: there is a growing inequity between cyber-resilient organisations and those that are not. Among 120 executives attending the World Economic Forum’s annual meeting on cybersecurity, fewer than one in 10 respondents believe that in the next two years, generative AI will give an advantage to…
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PodChats for FutureCISO: Narrowing the gender gap in cybersecurity
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While the underrepresentation of women in cybersecurity is starting to improve – 20% in 2019 compared to 10% in 2013, that trend isn’t translating in the higher echelons of cybersecurity power. An Altrata report estimates that only 16% of CISOs are women. FutureCISO spoke to Rupal Hollenbeck, president of Check Point Software Technologies, on the l…
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In 2023, the desire to benefit from tech-driven innovation got a boost in the arm, thanks to the perceived potential of emerging AI technologies. Arguably one of the most talked about tech in 2023 was artificial intelligence, specifically Generative AI. Forrester predicts that enterprise AI initiatives will boost productivity and creative problem-s…
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PodChats for FutureCIO: C-Suite strategies to unlock the value of cloud-native initiatives
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Mary Johnston Turner, research vice president for the Future of Digital Infrastructure — Agenda at IDC says the majority of organizations globally expect to rely on interconnected, hybrid, and multi-cloud strategies for digital infrastructure in the coming years. In Asia, we are already observing the hosting of business applications and data in the…
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PodChats for FutureCIO: Delivering on the promise of a national AI strategy
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In 2019, Singapore announced a national blueprint that would direct the use of AI to transform the economy. The government reports that since then 150 teams have been working on research and development, and 900 startups are exploring new ideas with AI. In December 2023, the government followed it with version 2 with a central theme of “AI for the …
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PodChats for FutureCIO: The future of custom applications
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For decades custom applications were the norm. It allowed organisations to create applications that were designed to the very minute requirements of the business. Of course, the downside is that these applications require more time to build, most likely more expensive to maintain, have questionable transparency practices being applied, and someday …
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PodChats for FutureCISO: Strategic imperatives for CISOs in 2024
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Generative AI may have hijacked its top strategic predictions for 2024, but Gartner says CEOs must empower a single responsible executive, such as the CISO, to tackle the challenge of misinformation across the organization. By 2027, 45% of CISOs’ remits will expand beyond cybersecurity, due to increasing regulatory pressure and attack surface expan…
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PodChats for FutureCFO: The role of finance in driving strategic imperatives in 2024
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Fragmentation, uncertainty and volatility are constants. Anywhere you go in Asia (and the world) these are the same constraints that businesses and their leaders face in the race to remain of value to customers, partners, shareholders and employees. As we begin the new year, how will the constants of 2024 redefine the environment that CFOs, the fin…
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PodChats for FutureCFO: The evolving partner role of finance in 2024
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In recent years, the role of chief financial officer (CFO) has never been more challenging as it is fulfilling for those who hold this position. From geopolitical uncertainties to changing market dynamics, from technological innovations that are paving the way for new business models, and from calamitous weather disturbances that are reminding busi…
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PodChats for FutureCFO: Innovations, lessons learned, what’s trending in 2024
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There are many words to describe the economic environment of 2023 and dull is definitely not one of them. 2023 remains a particularly challenging period for many CFOs who must grapple with two local wars, one in Eastern Europe and the other in the Middle East, and their impact on supply chains, escalating cyberattacks, rigid labour markets, efforts…
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PodChats for FutureCIO: The evolving future of low code/no-code
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In a joint Harvard Business Review and Google Cloud report 97% of business leaders surveyed believe that democratising access to data and analytics across their organization is important to business success. The same study revealed that only 60% of these leaders believe their organization is very effective at giving employees access to data and ana…
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PodChats for FutureCIO: Use AI to power growth objectives for 2024
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Gartner’s VP analyst, Bart Willemsen says technology disruptions and socioeconomic uncertainties require a willingness to act boldly and strategically enhance resilience over ad hoc responses. He posits that “IT leaders are in a unique position to strategically lay down a roadmap where technology investments help their business's sustenance of succ…
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PodChats for FutureCIO: Mitigating fraud risks (in the banking sector) with AI
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In a blogpost on Finextra, Thomas French, a senior financial industry consultant on fraud at SAS writes that routine investment in the best technologies to detect and prevent fraud and other financial crimes is no longer a “nice to have” but a matter of necessity. As fraud-as-a-service inflames the industrialisation of fraud, it may be time for org…
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PodChats for FutureCFO: Talent strategies for the finance function for 2024
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Talent shortage continues to persist in many parts of the world including Asia. In Singapore, for example, the shortage of accounting staff is most felt by small accounting firms that struggle to compete with the Big Four accounting firms. A Gartner survey of finance function employees revealed some interesting conundrums faced by both employers an…
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PodChats for FutureCIO: Reducing the time to action with autonomous AI agents
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Digital transformation, automation, and artificial intelligence are all connected through their shared goal of optimizing business processes and decision-making capabilities. Together, they have the potential to bring about significant advancements that were once considered unattainable. Add to all this development, the notion of autonomy in AI and…
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PodChats for FutureCFO: Capturing opportunities under an evolving payments landscape
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21:51
As economies in Asia move towards some semblance of post-pandemic normal, one observable trend is the continuing shift away from traditional cash and cheque methods of payment to a diverse landscape that includes digital wallets, digital currencies and innovative fintech solutions. Propelling this growth of non-cash transactions is a consumer base …
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PodChats for FutureCISO: Data immutability for regulatory compliance
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22:02
It is said that the best-run organisations prioritize cybersecurity spending as a business decision first. Gartner’s Hype Cycle for Data Security 2023 reflects the increasing dominance of this approach. As key technologies needed for assessing and quantifying cloud risk mature, we see the continuing emergence of new technologies purpose-built to pr…
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In the WW C-Suite Tech Survey by IDC, 59% of respondents acknowledged that digital initiatives are now co-owned by C-Suite/LOB. More and more c-suite roles are gravitating around technology and CIOs are rising, more than ever, to the call of technology leadership. Together, they are modernizing their organizations digital core and scaling innovatio…
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PodChats for FutureCISO: The future state of passwordless authentication
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Clifford Stoll, author of The Cuckoo’s Egg, an investigation into the hacking of the Lawrence Berkeley National Laboratory that led to the capture of hacker Marcus Hess, famously said: “Treat your password like your toothbrush. Don’t let anyone else use it and get a new one every six months.” The paper, How Effective is Multifactor Authentication (…
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PodChats for FutureCIO: Transitioning AI from hype to intent
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Forrester predicts that 2024 will usher in the era of intentional AI where gimmicks and technical experimentation of GenAI will give way to more focused and strategic initiatives. With us today on PodChats for FutureCIO is Fred Giron, VP, senior research director at Forrester to help us under how to transition AI from hype to intent. 1. Forrester s…
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PodChats for FutureCIO: AI’s impact on data centres in Asia
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14:29
The Global Data Centre Outlook report from JLL suggests that the mass adoption of cloud computing and artificial intelligence (AI) is driving exponential growth for the data centre sector. The report posits that the demand for data centre capacity to support AI is growing rapidly, with most research reports indicating that the global data centre ma…
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