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Livestream: ChatGPT in B2B Customer Service: How to Capitalize in Generative AI
Manage episode 368119732 series 3462046
Esker America's에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Esker America's 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Customer service is a bigger priority for companies today than it’s ever been, and customers demanding a more responsive. around-the-clock experience. Rather than remaining a back-room function, customer service is now expected to be more strategic — and with generative AI tools like ChatGPT now available to the masses, there are strategic ways to leverage them to take your customer service to the next level.
In this livestream episode, Esker Business Development Managers Nick Carpenter and Graham Smith will be delving into the topic of ChatGPT in the B2B customer service space, including:
- Why ChatGBT is such a valuable tool for Customer Service teams
- The common myths that are often associated with generative AI
- Real-life use cases of ChatGPT and the resulting benefits
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