Liz Herman - Senior Manager of Knowledge, Content, Training at Accenture Federal Services

Knowledge Cast by Enterprise Knowledge

Enterprise Knowledge에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Enterprise Knowledge 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

2y ago 37:26

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Enterprise Knowledge CEO Zach Wahl speaks with Liz Herman, Senior Manager of Knowledge, Content, and Training at Accenture Federal Services. Liz has worked to deliver a better customer experience for the US government, enabled by knowledge management, for the past 3 years. She has also established an enterprise-wide knowledge management system aligned with the mission and vision of the USDA Contact Center and GSA IT Modernization Centers of Excellence.

Liz has a PhD in Knowledge Management and is a dynamic leader who transforms complex knowledge into accessible, understandable content for a delightful user experience.

Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.

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