The Purpose-Driven Workforce in 2022 (with Chipotle CHRO)

CXOTalk

#purpose #chro #hr #chipotle
How can organizations create high-performance cultures that empower employees to succeed based on authentic purpose? Chipotle Mexican Grill (CMG) has taken on this challenge by making company culture, inclusion, and diversity foundational for its business. As a result, the brand that was once in crisis is now one of the most successful restaurant companies in the world.
We speak with the company's Chief Diversity, Inclusion and People Officer, Marissa Andrada, about leading a workforce of 100,000 employees based on mission and purpose in 2022. It’s a story of human resources leadership and workforce management based on principles of diversity, equity, and inclusion (DE&I).
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Read the complete transcript and watch more videos: https://www.cxotalk.com/episode/purpose-driven-workforce-2022-chipotle-chro
The conversation includes these topics:
-- Human resources (HR) priorities at Chipotle Mexican Grill
-- What does “purpose-driven” mean for Chipotle HR?
-- What is the employee workforce culture at Chipotle?
-- How does Chipotle create its culture?
-- What is the role of consistency in creating a culture?
-- Role of information technology (IT) and human resources (HR) at Chipotle?
-- How does Chipotle make investment decisions and purpose-driven trade-offs?
Marissa Andrada joined Chipotle Mexican Grill in April 2018 as the brand’s first Chief People Officer. The role has since been formalized and evolved into the Chief Diversity, Inclusion and People Officer for Chipotle, bringing the brand’s purpose, To Cultivate a Better World, to life through its people.
Prior to joining Chipotle, she was the Senior Vice President of Human Resources & Chief Resources Officer at Kate Spade & Company and Senior Vice President of Partner Resources for Starbucks Coffee Company. Prior to Starbucks, she served as Senior Vice President of Human Resources at GameStop Corporation and Head of Human Resources at Red Bull North America.