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Upping Your Contact Center Recruiting and Hiring Game featuring Matt Beckwith
Manage episode 344835986 series 3284712
Rob Dwyer에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Rob Dwyer 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Whether you believe in The Great Resignation or The Great Reshuffle, recruiting and hiring has become as important as ever. With an unmatched enthusiasm for the contact center business and over two decades of experience, Matt Beckwith shares insights on how to improve the recruiting and hiring process.
We touch on:
· Why recruiting and hiring is so important for contact centers
· How Recruiting and Hiring has changed since the pandemic began
· The biggest opportunity in contact center recruiting and hiring
· How technology may be impeding your recruiting efforts
· Why new hires shouldn’t start on Monday
· How your contact center can become an employer of choice in your market
Connect with Matt on LinkedIn - https://www.linkedin.com/in/matthewbeckwith/
Music courtesy of Big Red Horse - https://bigredhorseband.com/
Brought to you by Happitu - https://happitu.com/
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