Hosted by Chris Burns, We Have The Receipts is a bi-weekly all-access deep dive into Netflix Unscripted Reality! Each episode will bring you closer to the people behind the reality, with the free-flowing depth of podcast conversations and viral elements of TV’s best talk shows. We Have The Receipts is an upbeat, fan-first destination to uncover more insider secrets, more expert hot takes, and more off-the-rails drama from their favorite Netflix reality stars.
Jen is CEO of the National Association of Women Business Owners (NAWBO), where she works collaboratively with the National Board of Directors to implement their vision and ensure an ever-vibrant organization. She joined NAWBO in 2008, bringing with her an extensive background as a woman business owner in commercial music production and virtual operational support. At NAWBO, Jen has reactivated the organization’s 501c(3), the NAWBO Institute, and successfully navigated NAWBO and its members through an unprecedented pandemic. Jen also serves as Executive Director of the NAWBO Institute and is an Advisory Member for Enterprising Women Magazine, Council member for the National Women’s Business Council and a member of a special task force for the FCEM (World Association of Women Entrepreneurs) Steering Committee. This episode of The Heart of Leadership dives deep into what it means to lead with a people-centered approach. Guest speaker Jen Earl, CEO of the National Association of Women Business Owners, shares her insights on servant leadership, emotional intelligence, and the role of trust in creating thriving teams. Jen’s leadership philosophy is rooted in serving from behind—ensuring that people feel valued, heard, and supported. She emphasizes the power of self-awareness, vulnerability, and connection in leadership, as well as the importance of fostering a culture where employees feel psychologically safe. Throughout the conversation, the discussion expands to global leadership trends, the future of work, and the next generation of leaders. Jen highlights the need for adaptability, collaboration, and human-centered leadership as organizations evolve in an increasingly complex world. The episode closes with a powerful reminder: “Have courage and be kind. Together, we are invincible.” Top 5 Lessons for Aspiring People-Centered Leaders Servant Leadership Creates Lasting Impact True leadership is about serving from behind, prioritizing the well-being of your team, and fostering a culture of care and empowerment. Self-Awareness is Key to Effective Leadership Leaders must recognize their own emotions and energy before they impact their teams. Self-regulation and reflection are essential for maintaining trust and stability. Psychological Safety Fuels High-Performing Teams When employees feel safe to express ideas, take risks, and admit mistakes, they contribute more meaningfully and drive innovation. Empathy + Action = True Leadership Leadership isn’t just about understanding people’s struggles—it’s about taking action to support and uplift them in tangible ways. The Future of Work Requires Adaptability and Connection As workplaces evolve, leaders must balance technological advancements with human connection, ensuring that people feel valued and engaged in the digital age. This episode is a must-listen for leaders striving to create workplaces where people feel empowered, supported, and truly part of something greater. 🚀💡 #PeopleCenteredLeadership #ServantLeadership #EmotionalIntelligence #FutureOfWork…
In this podcast, Liam Murphy, CEO of Innoflo (Previously Fireball Equipment), shares his journey toward embracing a people-centered leadership philosophy. Reflecting on challenging times in 2018-2019, Liam explains how prioritizing processes over people led to cultural disconnection, disengagement, and financial struggles despite record revenue. Stepping into his leadership role, Liam implemented a values-driven, people-first approach, guided by the mantra: “The customer experience will never exceed the employee experience. ” This transformation fostered a virtuous cycle of employee engagement, better customer outcomes, and sustainable growth. Key Takeaways: People-First Leadership: Investing in employees creates a thriving culture that drives customer satisfaction and business success. Vulnerability in Leadership: Transparency about strengths and weaknesses builds trust and alignment across teams. Holistic Employee Wellness: Supporting physical, mental, and emotional well-being leads to happier, more engaged employees and better overall performance. Liam’s insights highlight the profound impact of prioritizing people in business leadership. More about Liam: Liam Murphy is the CEO and Co-Owner of Innoflo, a specialized engineering, contracting, and manufacturing firm based in Edmonton, Alberta. A passionate and dedicated leader, Liam fosters a positive and collaborative environment for Fireball's team of 100 employees, bringing enthusiasm, care, and compassion to every interaction. He has been happily married for 12 years and is a proud father of four children under the age of 10. Innoflo specializes in designing and building fuel and lubrication infrastructure solutions, serving the Mining, automotive, and heavy equipment industries across Canada. Innoflo essentially builds "gas stations" for 400-ton mining rock trucks in some of the most remote locations imaginable. Their equipment has also supported millions of oil changes for vehicles across Western Canada, working behind the scenes to keep industries and communities running smoothly.…
Crystal Young, President and CEO of the McKay Métis Group, joins The Heart of Leadership to share her journey of building a value-driven organization rooted in transparency, respect, and collaboration. Crystal discusses the importance of relationships, leading by example, and balancing compassion with accountability. Through humility and authenticity, she has fostered a culture of trust and excellence, earning her company recognition as one of Canada’s best workplaces. Crystal’s insights offer valuable lessons for leaders aiming to inspire their teams and create meaningful impact. Takeaways for Leaders to Consider Lose the Ego: Embrace not having all the answers. Surround yourself with capable individuals who complement your strengths and challenge your perspectives. Walk the Talk: Lead by example. Employees and partners are inspired by leaders who live the values they advocate. Prioritize Trust: Building trust takes time but is critical for fostering open communication and employee engagement. Crystal’s approach serves as a reminder that leadership is not about perfection but about authenticity, continuous improvement, and making a meaningful impact.…
CHRIS ENGEL – CEO AND FOUNDER OF CANOCO Welder by trade turned into an entrepreneur, experienced operational and project management leader adept at driving exceptional results in executive settings through team building and strategic leadership. Skilled in navigating fast-paced, detail-oriented industries to deliver successful projects by leveraging collaboration and industry expertise. Expertise in maximizing profitability, operational efficiency, team development, safety compliance, and stakeholder engagement. Chris Engel’s Journey: Chris started as a welder, became a journeyman at 19, and worked under various leaders, particularly in the oil and gas industry, which had a tough, old-school leadership style. At 23, Chris moved into management and led large-scale projects. His experience with a top-down, iron-fist leadership style taught him how not to treat people. In 2018, at age 29, Chris started his own company, Canoco Energy, focusing on building a family-oriented, people-centered culture. Leadership Philosophy: Chris emphasizes the importance of listening to employees, valuing their opinions, and creating a culture where everyone feels welcome and valued. He believes in leading by example, maintaining an open-door policy, and continuously growing as a leader. Chris stresses the importance of mental health, therapy, and self-awareness for effective leadership. Company Culture: Canoco Energy has a culture statement emphasizing caring and controlling the environment. The company's motto, "What good looks like," is a reminder to strive for excellence in both professional and personal lives. Chris involves families in the business, holds regular team-building activities, and ensures a supportive and growth-oriented work environment. Advice for Aspiring Leaders: Learn to love and understand yourself before leading others. Pay attention to communication and ensure work-life balance. Continuously work on personal and professional growth, as a leader's energy and behavior significantly impact their team. Books and Growth: Chris recommends "Frogs to Princes," a book about mental health and understanding human behavior, and "48 Laws of Power," which provides historical insights into power dynamics. He also mentions "The Art of War for Managers," a modern interpretation of Sun Tzu's classic text, focusing on peaceful conflict resolution and strategic thinking in business.…
JR Hill is a Florida-born native with roots in both Florida and Illinois. JR started working at age 15 in high school and has been working ever since. At 19, he began his career at FedEx as a package handler overseeing the evening package sort. This role was his first taste of leadership, shaping his career trajectory. Over the next 11 years, JR held various positions within FedEx, spanning operations, leadership, and sales. These roles allowed him to build a strong foundation in leadership, preparing him for future challenges beyond FedEx. For the past 8+ years, JR has held various roles at Badger Infrastructure Solutions. His roles have included Area Manager, District Manager, and currently, General Manager of Northern California and the Locate Services Division. In addition, JR has served on the company’s emergency response team as incident commander, operations manager, and dispatch manager. JR is married to his high school sweetheart and enjoys golfing on the weekends and traveling with his wife, Vanessa. JR recently completed his bachelor’s degree in business and is currently pursuing an MBA." PODCAST SUMMARY AND MAIN TAKEAWAYS In this interview, JR Hill discusses his career trajectory, beginning at FedEx and evolving into various leadership roles at Badger Infrastructure. He emphasizes a pivotal moment when a manager’s tough feedback reshaped his understanding of leadership, highlighting the importance of supporting and engaging his team effectively. Key Takeaways: Leadership Evolution: JR’s leadership style transitioned from being a friend or a buddy to truly supporting his team. Pivotal Moment: A critical conversation with a manager emphasized the importance of the team’s perception of leadership. Being a leader is about growing and developing your team members, getting to know them as individuals and taking an individual approach to leading them. Authenticity, Trust and Vulnerability: Embracing authenticity and vulnerability has been crucial for building trust and effective leadership. JR learnt early that acknowledging that he doesn’t know everything, and he doesn’t have to fix everything actually bring more engagement and collaboration in the team. Also leading by example, acknowledging his failures and inviting a collaborative approach to moving forward from mistakes brings psychological safety and respect to the team. Continuous Learning: JR values continuous learning from both his experiences and his team members. Empowering Others: He believes in recognizing and developing potential in others, significantly impacting their careers and lives.…
In this podcast from Sage and Summit, the conversation features Trevor Muir, co-founder and past CEO, and current president of SurePoint Group. He shares insights about his leadership journey, particularly focusing on how he led his team through significant challenges with authenticity, vulnerability, and a core value of caring. Three Core Learnings: 1. Authenticity and Vulnerability as Leadership Strengths: • Trevor emphasizes the importance of being genuine and transparent with his team. He shares how his willingness to be vulnerable and admit his uncertainties helped build trust and rallied his team during crises. He believes that being true to oneself is crucial for effective leadership. 2. The Power of Caring and Community: • The foundational core value of "we care" at SurePoint Group played a pivotal role in navigating through tough times. Trevor highlights how caring for each other and the community can be a competitive advantage. By focusing on this value, the organization was able to pull together and support each other through financial and cultural challenges. 3. Facing Challenges with a Collaborative Approach: • Trevor's approach to handling crises involved open communication and involving the entire team in decision-making processes. Whether it was the financial struggles of 2013 or the COVID-19 pandemic, he gathered input from his team, vendors, and clients, fostering a sense of shared responsibility and teamwork. This collaborative effort was instrumental in overcoming obstacles and emerging stronger. Trevor’s journey underscores the importance of leading with heart, being open about challenges, and building a culture rooted in genuine care for people.…
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