The Business Emergency Room podcast

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Scaling Smart: Avoiding Investor Fallout 27:43

5일 전27:43

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27:43

Trust is everything in leadership. Lose it, and investors won’t think twice about making a change. Maartje van Krieken takes a hard look at investor trust in scaling businesses as she breaks down why half of founder-CEOs don’t last three years after investment. When trust erodes, misalignment creeps in, and investors start questioning whether leadership can take the company to the next stage. This episode explores founder-CEO transitions, the growing tension between long-term vision and investor demands, and the red flags that make investors lose confidence. Maartje shares what founders can do to strengthen these relationships before they unravel. In the end, success depends on investor relations and business growth—how well leaders communicate, manage expectations, and handle feedback. If investors are watching, evaluating, and holding the power to pull funding, how can founders stay ahead of the curve? Episode Breakdown: 00:00 Importance of Trust in Leadership 01:41 Benefits of Alignment with Investors 02:04 Recognizing Friction with Investors 04:14 Investors’ Frustration with Leadership 05:52 Strategic Risk Management Issues 07:32 Scaling Leadership and Bringing in Experienced Executives 09:21 Fixing Relationships with Investors 12:23 Agreeing on Escalation Protocols 13:30 Taking Investor Feedback Seriously 17:17 Being Proactive, Not Reactive 21:04 What Investors Can Do to Improve Alignment 23:44 Shared Strategic Risk Register Links Connect with Maartje van Krieken: https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ https://maartjeturnschaosaround.substack.com/ Podcast production and show notes provided by HiveCast.fm…

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Scaling Right: The Role of Brand Messaging 28:19

12일 전28:19

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28:19

Most businesses think they know why customers choose them until they realize they’ve been focusing on the wrong thing all along. Maartje van Krieken sits down with Orly Zeewy for a sharp, no-nonsense look at brand messaging strategy and why so many businesses miss the mark. Orly shares how companies can stop marketing what they think matters and start focusing on what actually drives customer loyalty. She breaks down a case study of a business that spent decades highlighting the wrong thing, only to turn everything around with the right message. How do you know if your messaging still works? What if your biggest selling point isn’t what you thought? In this episode, Maartje and Orly talk business scaling tips and growth marketing strategies that help brands attract the right audience, communicate their value, and build sustainable success. Episode Breakdown: 00:00 Introduction 01:16 Difference Between an Entrepreneur and an Inventor 02:25 Rebranding a Summer Day Camp: A Case Study 05:16 The Importance of Understanding Your Business’s Core Value 07:53 Going Back to Basics Instead of Pivoting 09:02 The Secret Sauce of Longstanding Brands 10:14 Competing Where You Can Compete 12:03 The Role of Core Values in Business 16:03 The Shift from Transactional to Relational Business Models 18:14 Communicating Core Values in a Changing World 21:12 Internal Messaging and Employee Retention 23:10 Employees as Brand Ambassadors 24:46 Competing by Differentiating Yourself Links Connect Orly Zeewy: https://zeewybrands.com https://www.linkedin.com/in/orlyzeewy/ Orly Zeewy is an author, speaker, and educator known for making the complex clear. She helps startup founders and business owners define their expertise, attract ideal clients, and scale quickly. A sought-after speaker, Orly has appeared on 30+ podcasts, including BroadBand and FemCity, and has lectured at Wharton and Drexel. Her writing has been featured in Medium, The Marketing Journal, and Smart Hustle. Her book Ready, Launch, Brand (2021) was an Amazon #1 new business release, endorsed by Seth Godin. Her next book, Why NOT Me?, arrives in 2025. Connect with Maartje van Krieken: https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ https://maartjeturnschaosaround.substack.com/ Podcast production and show notes provided by HiveCast.fm…

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Delegation Done Right: Free Up 40% of Your Time Without Losing Control 19:45

19일 전19:45

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19:45

Most leaders could free up nearly half their workload but refuse to let go. Why is delegation so hard, and what’s the cost of holding on too tightly? Maartje van Krieken unpacks why so many leaders become the bottleneck in their own organizations. Fear of mistakes, trust issues, and the belief that no one else can do the job quite as well keep leaders trapped in a cycle of overwork and micromanagement. But real leadership isn’t about doing everything but about creating the right structures so decisions flow to the right people at the right time. This episode offers an approach to delegation, from defining clear outcomes to setting accountability paths that ensure work doesn’t just get passed around but actually moves forward. Maartje’s “70% rule” challenges leaders to let go sooner, even when it feels uncomfortable, because holding out for perfection will only slow everyone down. In a crisis, the instinct to take control can be strong, but the bigger the challenge, the more essential effective delegation becomes. If you’re constantly overloaded, it’s time to ask yourself: Are you leading, or are you just managing everything yourself? Episode Breakdown: 00:00 The Importance of Delegation 01:28 Why Delegation is Challenging 02:01 Leadership in High-Pressure Environments 02:45 Focusing on Outcomes, Not Methods 03:18 How to Delegate Like a Pro 03:28 Defining Clear Outcomes 06:01 Setting Clear Accountability and Escalation Paths 09:02 Using the 70% Rule 10:16 Tying Delegation to Decision-Making Frameworks 12:08 Decision Trees in Emergency Response 15:01 Delegation in Chaos 16:37 Summary: Key Delegation Tips 18:24 Practicing Delegation 19:07 Closing Links Connect with Maartje van Krieken: https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ https://maartjeturnschaosaround.substack.com/ Podcast production and show notes provided by HiveCast.fm…

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Growing Pains: The Leadership Shift from Doing to Delegating 25:13

26일 전25:13

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25:13

Scaling a business comes with big decisions, tough conversations, and the challenge of building a team that can grow with you. How do you know when it’s time to shift roles, implement structure, or step back so others can take the lead? Maartje van Krieken sits down with Jennifer Cresswell, a growth strategist and the founder of Thoughtgro, to break down the realities of scaling in entrepreneurship. They dig into the people dynamics that make or break a growing business. When the team that got you here isn’t the team that will get you there, how do you navigate that transition with clarity and respect? Jennifer shares why removing emotion from role decisions can help leaders make choices that serve both the company and the employees. The episode also tackles a common misconception about process. Many entrepreneurs see structure as a creativity killer, but Jennifer argues the opposite. She explains how the right processes reduce stress, create efficiency, and free up leaders to focus on innovation instead of getting caught in daily operations. From recognizing the warning signs of stalled growth to handling difficult leadership transitions, this episode provides insights for anyone going through the next phase of their business. Jennifer leaves listeners with a key takeaway: growth isn’t just about adding more, but also about building smarter. Episode Breakdown: 00:00 Introduction 00:33 Leadership in Uncertainty 01:06 Overlapping Challenges in Different Business Sizes 01:38 People Dynamics in Growing Businesses 03:13 Removing Emotion from Role Assessment 05:29 Process Management in Scaling 07:02 Efficiency Through Process 08:20 Leadership Transition and Delegation 13:06 Fractional Leadership and Finding the Right Fit 15:57 Symptoms of Growing Pains 18:46 Bottlenecks and Decision-Making Overload 21:14 Addressing Feedback and Disgruntledness 22:39 Closing Links Connect with Jennifer Cresswell: https://www.linkedin.com/in/jennifer-cresswell-2a39892b/ https://www.thoughtgro.com/ Jennifer Cresswell is the Founder & Principal of Thoughtgro, helping business owners build lasting legacies through sustained growth and succession planning. With 20+ years in leadership, operations, strategy, and communications, she strengthens businesses using her four foundational pillars—structure, team, process, and culture. A problem-solver at heart, she has quadrupled sales, integrated diverse business models, and boosted both morale and revenue. Whether preparing a company for acquisition or securing long-term stability, she helps owners achieve their vision. Jennifer holds a Bachelor of Science in Engineering from Cornell University. Outside of work, she enjoys time with her husband and daughter, tennis, cooking, baking, crafting, and continuous learning. Connect with Maartje van Krieken: https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ https://maartjeturnschaosaround.substack.com/ Podcast production and show notes provided by HiveCast.fm…

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Avoiding the Fumble: How Leaders Can Make Smarter Calls in Chaos 25:37

5 weeks 전25:37

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리스트

25:37

Hesitation under pressure costs more than a bad decision. This season 2 kick-off episode of The Business Emergency Room unpacks how to make fast, confident calls when the stakes are high. When everything is unfolding fast, how do you make the right call without second-guessing yourself? Host Maartje van Krieken shares a real-world example of decision-making gone wrong, turning a simple family outing into a mess of miscommunication and last-minute scrambling. The parallels to business are clear: disruption happens, and leaders who hesitate risk bigger problems. This episode breaks down how to define the decision at hand, communicate what you know (and don’t), and commit to a path even with missing pieces. Decision-making is a skill, and like any skill, it gets stronger with practice. Episode Breakdown: 00:00 Welcome to Season Two! 00:43 Leadership in Uncertainty 01:04 Fast Decision-Making in Volatile Situations 02:29 Super Bowl Experience Chaos 03:02 Miscommunication and Assumptions 05:05 Defining the Decision 08:23 Importance of Communication 10:10 Different Assumptions 11:14 Sharing Information 13:23 Don’t Blindly Follow Others 15:02 Decision Frameworks 22:03 Final Takeaways 23:05 Slow is Smooth, Smooth is Fast 25:15 Closing Links Connect with Maartje van Krieken: https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ https://maartjeturnschaosaround.substack.com/ Host Maartje van Krieken is a crisis strategist and decision-making expert who thrives in high-stakes business environments. Combining disaster management training, hands-on experience in global industries, and leadership skills honed as a seasoned sailor, she helps businesses navigate chaos with precision. Whether tackling transformation, scaling challenges, or leadership bottlenecks, Maartje delivers actionable insights to turn turbulence into traction. Podcast production and show notes provided by HiveCast.fm…

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Season 2 Trailer 0:53

5 weeks 전0:53

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0:53

Scaling a business isn’t just about strategy—it’s about navigating chaos, making fast but sound decisions, and keeping teams aligned under pressure. The Business Emergency Room helps leaders, founders, and decision-makers sharpen their decision-making mechanics, master people dynamics, and build resilience in uncertain markets. Host Maartje van Krieken shares battle-tested frameworks to eliminate bottlenecks, avoid analysis paralysis, and turn turbulence into traction. Tune in weekly for real-world insights to lead with confidence and thrive in turmoil. For leaders facing: High-stakes decisions, VUCA market conditions, crisis management, and rapid business growth pains.…

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Scaling Without Chaos: Strategies for the Entrepreneur to CEO Transition 20:15

6 weeks 전20:15

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20:15

In the dynamic world of business growth, the transition from entrepreneur to CEO is often fraught with challenges that can either propel a company forward or lead to burnout. This episode sheds light on the pivotal strategies that help business owners navigate rapid growth, avoid common pitfalls, and build sustainable success. The conversation uncovers the importance of strategic planning, effective delegation, and the mindset shifts required to lead with clarity and purpose. Key insights from this discussion: The Entrepreneur’s Growth Struggle – Why many business owners feel stuck working long hours and the critical mindset shift needed to break free. Hiring vs. Outsourcing – When to hire in-house and when outsourcing might be the smarter, more cost-effective solution. Decision-Making Strategies – A simple three-question framework to make better business decisions quickly and effectively. Strategic Planning for Scaling – How a clear roadmap can prevent overwhelm, improve efficiency, and prioritize the right tasks at the right time. Transitioning from Entrepreneur to CEO – The mental and operational shifts required to successfully lead a growing business. About the Guest: Lynne Roe is the President of LSR Consultants, a certified professional coach, group facilitator, and change-maker, Lynne helps independent businesses owners develop a foundation of leadership that serves as a catalyst for growth. Applying knowledge and skills acquired over decades of working with small and large companies, non-profits, and family businesses, she guides clients in building businesses that are profitable, sustainable, and valuable – with a focus on strategic planning, sound decision-making, and leveraging their strengths and those of their teams. Lynne has grown two successful businesses; designed, conducted, and managed market research for major corporations; and developed and led non-profit programs and organizations from the ground up. She has worked with hundreds of individuals and stakeholders over the years, pulling together diverse teams to work towards a common goal. Lynne is also a certified facilitator and coach for The Alternative Board of Northern New Jersey, an organization dedicated to helping business owners and executives excel in their fields through peer advisory, mentoring, and leadership training. Lynne’s Website: lsrconsultants.com Free Resource: Lynn’s Entrepreneur to CEO Assessment About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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Applying Disaster Response Tactics to Business Disruptions 22:31

7 weeks 전22:31

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22:31

Disruptions are an inevitable part of both life and business, but how we respond to them can make all the difference. In this episode, we explore the structured crisis response strategies used by the Red Cross Disaster Action Teams and how these same principles can be applied to business disruptions. With clear decision-making, effective communication, accountability and escalation definition, and a focus on immediate priorities, businesses can strengthen their resilience and navigate crises with confidence. Whether you're a leader, entrepreneur, or part of an organization facing unexpected challenges, this episode will equip you with actionable insights to stay prepared and in control. Key Takeaways from This Episode: How emergency response strategies from the Red Cross can be adapted to business crisis management. The importance of structured decision-making and escalation protocols during disruptions. Why clear, transparent communication is essential for effective crisis resolution. How to prioritize and triage issues within the first 24–48 hours of a crisis. The role of post-crisis debriefs in strengthening future resilience and preparedness. About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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The Leadership Formula for Turbulence: Trust, Resilience, and Psychological Safety 25:17

8 weeks 전25:17

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25:17

Navigating high-pressure situations in the workplace requires more than just strategy—it demands trust, empathy, and a culture of psychological safety. In this episode, Maxine Legal, CEO and founder of Thrive Inclusively, shares insights from her 20+ years of leadership in healthcare to help leaders and teams thrive under pressure. Discover actionable strategies to foster resilience, communication, and trust, even in the most dynamic business environments. Throughout this talk, we dive into: The importance of psychological safety and how it transforms workplace dynamics. Why transparent communication builds trust, especially in times of uncertainty or crisis. How to tailor your leadership approach to different communication styles and personalities. The balance between holding employees accountable and maintaining empathy as a leader. Practical tips on investing in self-care to lead effectively and build resilient teams. About the Guest: Maxine L. Legall is a dynamic speaker and the visionary founder of Thrive Inclusively LLC, a premier consulting firm based in New York. With over 20 years of groundbreaking experience across healthcare, non-profit, and corporate sectors, Maxine empowers organizations to thrive through transformative inclusion initiatives, cultural transformation, leadership development, and strategies that prioritize resilience and self-care. Her actionable insights inspire growth, drive impactful change, and foster environments where individuals and teams excel. Maxine L. Legall is a passionate and empowering coach, dedicated to guiding leaders and teams toward unlocking their potential, building resilience, and achieving meaningful success through personalized strategies and transformative growth. Maxine Legall’s website: www.thriveinclusively.com About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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Defusing the Dilemma: How Resourcefulness Solves Big Challenges 30:57

9 weeks 전30:57

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리스트

30:57

What happens when you’re tasked with solving a high-stakes problem you know almost nothing about? This episode of The Business Emergency Room takes you behind the scenes of a fascinating real-life challenge: tackling the unknown to support critical decision-making. Join Maartje as she recounts a pivotal experience early in her career—a multi-billion-dollar investment opportunity in Iran, fraught with risks, including unexploded ordinances in an oil field near the Iran-Iraq border. With little knowledge of the issue and limited resources, her team had to think fast, ask the right questions, and collaborate effectively to provide leadership with the insights needed to make a decision. In this episode, you’ll discover: How to approach complex, high-risk challenges with resourcefulness and creativity. The importance of de-risking decisions by identifying what you know—and what you don’t. Why collaboration and transparency are essential in problem-solving under uncertainty. Lessons learned from both the successes and missteps in their decision-making process. This story is more than a case study; it’s a masterclass in resourcefulness, decision-making, and leadership. Whether you’re tackling a small challenge or navigating a major business emergency, the lessons in this episode will inspire you to face the unknown with confidence and clarity. About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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The Human Factor in Corporate Change: Insights from a Critical Incident Stress Management Expert 23:54

10 weeks 전23:54

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23:54

What if the key to overcoming your organization's toughest challenges lies in understanding the human element? In this compelling podcast episode, psychotherapist Elaine Belson shares her journey from over 30 years in psychotherapy to becoming a social work officer in the U.S. Army at age 42, including her deployment to Afghanistan. She recounts a pivotal experience providing critical incident stress management after 9/11 for a healthcare organization. While addressing immediate trauma, she uncovered deeper organizational challenges stemming from a merger. Elaine emphasizes the importance of emotional intelligence, effective communication, and human-centered leadership in navigating crises and maintaining workplace well-being. Her structured approach to problem-solving and decision-making, rooted in identifying core needs, is both practical and transformative. About the Guest: Elaine Belson has 30 years of combined experience in clinical practice, military service, politics, and teaching. Her work spans a variety of settings, including private practice, colleges, community agencies, and hospitals. At the age of 42, she joined the U.S. Army as a Social Work Officer, managing domestic violence cases and teaching anger management to soldiers. Her deployment to Afghanistan included providing outpatient services and serving as XO for Medical Command. Elaine’s professional background also includes service on several advisory boards, teaching psychology at the college level, and holding multiple legislative positions in Washington, D.C. In addition to her private practice, she hosts the YouTube channel Ask The Therapist , makes podcast appearances, and writes about psychology in pop culture and politics. Elaine’s Website: http://elainebelson.com/ YouTube: Ask The Therapist About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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The Art of Opportunity Framing: Getting Unstuck and Restarting Progress 23:33

11 weeks 전23:33

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23:33

Feeling overwhelmed by unclear goals or stalled projects? This episode dives into the transformative power of "opportunity framing"—a structured approach to redefine success and realign teams amid chaos. Using Toyota’s 2010 accelerator pedal recall as a case study, the discussion highlights how to assess crises, prioritize impactful actions, and establish clear direction to rebuild trust and efficiency. By embracing tools like AI, engaging stakeholders, and ensuring transparency, teams can shift from reactive firefighting to proactive progress, unlocking clarity and focus for long-term success. About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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The Conflict Cure: Grounding Techniques and Resilience Tools for Leaders 20:02

12 weeks 전20:02

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20:02

Unlock the secrets to transforming overwhelm into empowerment in a dynamic discussion recorded live at Podapalooza, featuring Robyn McTague, a specialist in team engagement and conflict resolution after 3 decades with WorkSafeBC, a workers' compensation insurer in British Columbia, Canada. This episode discusses shifting from panic to power, cultivating emotional and physical awareness, and leveraging tools like motivational mapping and the Enneagram for personal and team resilience. Robyn emphasizes the importance of recognizing individual motivators, the value of grounding techniques, and the transformative power of curiosity in conflict resolution. Leaders are encouraged to identify energy drains, build resilience, and align their actions with their team’s needs for sustainable success. About the Guest: Robyn McTague, known as the Engagement Catalyst, is a dynamic coach, speaker, and consultant specializing in emotional balance, team engagement, and leadership development. With a career spanning over three decades at WorksafeBC, Robyn has held pivotal roles, including Joint Committee Chair for Safety, Diversity, and Employee Assistance Programs. She was instrumental in creating a department for seriously disabled workers and implementing diversity training initiatives, breaking barriers in traditionally male-dominated fields. Robyn’s academic foundation includes a BA in Psychology from Simon Fraser University, complemented by certifications in counseling, motivational mapping, the Enneagram, and conflict resolution. As the founder of A Life of Choice and Positive Team Engagement, Robyn helps individuals and small businesses build authentic, thriving workplaces. Her approach emphasizes resilience, self-awareness, and alignment with core motivators, creating environments where team members feel valued and engaged. Robyn McTague’s websites: Positive Team Engagement and A Life of Choice . About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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Process Decay: The Silent Killer of Business Efficiency—and How to Fix It 29:29

13 weeks 전29:29

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29:29

Process Decay is a chronic condition in almost all organizations and can be a significant invisible contributor to overload and turmoil - i.e. Bad Chaos. Do you feel your organization is burdened by inefficiencies that hinder progress? This episode sheds light on the concept of "process decay," a pervasive issue where outdated, redundant, or misaligned ways of working silently drain 20-30% of annual revenue while consuming significant employee time. With compelling examples and research-backed insights, this episode highlights how ineffective processes can bottleneck operations, increase frustration, and reduce compliance. By streamlining and modernizing workflows, you can cut costs, improve morale, and reduce frustration. Start by identifying bottlenecks, engaging end-users, and leveraging AI tools to pinpoint issues and simplify workflows. Think of processes as a well-organized coat rack—supporting the team without being a burden. Addressing process decay isn’t just maintenance; it’s a step toward sustainable growth and resilience. About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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Workplace Mental Health Triage Tools from The Mental Health Comedian 29:30

14 weeks 전29:30

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29:30

Trigger warning: This episode discusses suicide and mental health. Listener discretion is advised. If you or someone you know needs help, please reach out to a trusted friend, a mental health professional, or a crisis hotline in your area. Workplace mental health is not just a tick-box exercise; it’s a vital, actionable step toward saving lives. This discussion with Frank King, a renowned advocate and mental health comedian, underscores the profound impact of mental health awareness and suicide prevention in professional settings. With 85% of suicides occurring among people aged 18-65—many of whom spend their days at work—the workplace becomes a critical arena for intervention. Frank shares actionable strategies for spotting warning signs, fostering open communication, and building organizational trust. Leaders and colleagues alike can play a pivotal role in recognizing and addressing mental health challenges before they escalate. The key takeaway? Starting the conversation could save a life. About the Guest: Frank King, known as The Mental Health Comedian, is a renowned Suicide Prevention and Postvention Public Speaker, Trainer, and Corporate Comedian. With over 20 years as a writer for The Tonight Show and 38 years in stand-up comedy, he has shared the stage with legends like Jerry Seinfeld, Ellen DeGeneres, and Adam Sandler. Turning his lifelong battle with depression and suicidality into a platform for change, Frank has delivered 12 TEDx Talks, including the acclaimed "A Matter of Laugh or Death". He combines humor with lifesaving insights to break the stigma surrounding mental health, equipping audiences—ranging from corporations to schools—with tools to recognize and address mental health challenges. His resilience extends beyond mental health, having survived significant physical health challenges, which he jokes about with grace. A passionate advocate and author, Frank inspires others by proving that where there is humor, there is hope. Website: mentalhealthcomedian.com About the Host: Your host, Maartje van Krieken, brings a wealth of experience from the front lines of business turmoil. With a background in crisis management, managing transformation and complex collaboration, she has successfully guided numerous organizations through their most challenging times. Her unique perspective and practical approach make her the go to First Responder in the arena of business turmoil and crisis. Podcast Homepage: https://www.thebusinessemergencyroom.com/ https://www.thechaosgamesconsulting.com/ https://www.linkedin.com/in/maartje/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.…

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