What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minutes long. From optimizing product launches to leveraging AI for smarter workflows, Insights Unlocked is your go-to resource for designing experiences that resonate, drive loyalty, and achieve business results. Guests include influential leaders like Brian Solis, April Dunford, Kate Towsey, Jacob Nielsen, Teresa Torres, and Judd Antin among others, offering their expertise in CX, UX, and innovation. The podcast also highlights strategies and success stories from leading brands such as Verizon, Signet Jewelers, Figma, Microsoft, Tesco Bank, and more. UserTesting leaders and industry experts join as guest hosts, alongside show producer Nathan Isaacs, award-winning journalist and Senior Manager of Content Production at UserTesting. Brought to you by UserTesting, the leader in human insights and proactive customer experience strategies, Insights Unlocked empowers CMOs and marketing teams to craft experiences that drive growth, loyalty, and impact. Listen and subscribe wherever you get your podcasts. Show notes, curated clips and more at usertesting.com/podcast.
In the heart of Washington D.C., a young woman vanishes without a trace—leaving behind a trail of secrets, scandal, and unanswered questions. Chandra Levy, a 24-year-old intern with a promising future, disappears in May 2001, seemingly swallowed by the city's streets. What followed was a media frenzy, a web of political intrigue, and a mystery that would capture the nation's attention for years. Send us a text…
Nathaniel Bar-Jonah, a lesser-known but deeply disturbing figure in criminal history, demonstrated the darker aspects of human nature. Bar-Jonah had a troubling behavior from childhood, which escalated to horrific abductions, assaults, and possibly even cannibalism until his arrest in Montana. After his arrest, terrifying secrets were discovered which revealed unsettling details about his suspected involvement in numerous child disappearances and the horror he inflicted on his victims. Bar-Jonah's crimes went far beyond what was ever fully discovered. Send us a text…
On a cold November day in 1970, the charred remains of an unidentified woman were discovered in Norway's Death Valley, sparking one of the most enduring mysteries in Scandinavian history. From cryptic items found near her body, to her multiple aliases, and international travels each piece of evidence paints a puzzling picture of a woman whose life may never be fully understood. With no clear explanation for her death, questions mount around the circumstances that led to her demise. Was she a victim of foul play, a spy, or someone with a hidden past? Known only as the "Isdal Woman," her identity remains unknown to this day. Send us a text…
The Snowden House, a stunning lakefront estate in Arkansas, has a shocking history with unimaginable tragedy. It all starts with the brutal 1996 murders of Sally McKay and her nephew Lee by a 16-year-old family acquaintance, Travis Lewis. Decades later, in an astonishing turn of events, Sally’s daughter Martha forgives Travis and offers him a second chance, only for fate to strike again in a gruesome twist. Send us a text…
In the early 1980s, New York's Hudson Valley became the backdrop for a strange and unsettling series of events. Between 1982 and 1986, thousands of residents reported sightings of mysterious lights and unidentified flying objects, most notably large, V-shaped and circular crafts that defied explanation. Some believed they were merely airplanes, but the scale, patterns, and behaviors of these crafts suggested otherwise. Witnesses described UFOs that moved silently and hovered for extended periods, often in clear view of multiple people at once. As the phenomenon continued over several years, it sparked intrigue and fear, leading to investigations, media attention, and countless accounts from everyday citizens. Join us as we unravel the Hudson Valley UFO phenomenon, exploring the sightings, the theories, and the mystery that continues to captivate those who witnessed it. Send us a text…
The unresolved case of the West Mesa Murders rocked Albuquerque, New Mexico. A grave site is discovered of 11 female skeletons on February 2, 2009. Simultaneously, detective Ida Lopez was doing incredible detective work and had determined that disappearances of women in the area were connected. Send us a text…
In 2001, Branson was a 20-year-old who mysteriously vanished, without a trace one fateful day, and it wasn’t until a week later that anyone realized something was horribly wrong. His last known actions leave many questions. Involved in the town's underworld of drugs, Branson was known to frequent a local drug house—but when that house burned down in a mysterious fire, he was nowhere to be found. Join us as we explore the chilling mystery of Branson Perry’s disappearance and the haunting questions that still remain unanswered. Send us a text…
Gary Heidnik was a sick monster who kidnapped six women into his home in Philadelphia in the 1980s. He would torture them for months, even keeping one chained to a radiator. Gary wasn’t just a criminal though; he thought he was running his own 'church'—a sick, twisted version of it. Gary kept these women captive in his basement because his plan was to create his own big family. Unfortunately, this was just the tip of the iceberg. Tune in as we go deep inside the mind of monster Gary Heidnik. Send us a text…
In 2006, Jennifer Kesse went missing after seemingly following her usual routine from her condominium in Orlando, Florida. A graduate from the University of Central Florida, Jennifer had just returned from a trip to St. Croix with her boyfriend before vanishing without a trace. Send us a text
Karim Salim was a successful TikToker with over 600,000 followers when he was arrested in May 2024 for torturing and murdering multiple women. While his reign of terror may be over, one question still remains. Where is his son, Zayn? Karim kidnapped his son Zayn from his ex-wife Lobna, and now she is left desperately searching to bring Zayn home. If you want to donate to Lobna's gofundme account to help her find Zayn, please go to the link below: https://www.gofundme.com/f/help-reunite-a-mother-with-her-son-after-35-year Send us a text…
Leigh Marine Occhi was a 13-year-old girl who vanished from her home in Tupelo, Mississippi, in August 1992 at the start of Hurricane Andrew. Blood was left behind in her home, indicating that a sinister series of events had led to Leigh’s disappearance. At the center of the suspect list are multiple individuals Leigh knew, which leaves the unsettling question: What really happened to Leigh Occhi? Send us a text…
Patrick Warren and David Spencer were best friends who vanished in 1996 from Birmingham, England. Boxing Day was the last time the eleven and thirteen-year-old boys were seen, after stopping at a petrol station. But they never made it home that night. Even more chilling is that a serial child predator lived in the area. Join us as we dive into the evidence and theories of Patrick and David’s fate. Send us a text…
Brian Shaffer was a 27-year-old medical student at Ohio State University when he vanished without a trace after a night out at the Ugly Tuna Saloona bar. The circumstances of his disappearance are baffling as no one can determine how Brian went missing from the bar. To this day what happened to Brian remains a mystery. Send us a text…
On Thanksgiving Day, 1991, what was supposed to be a day filled with family and yummy food, instead turned into a nightmare when Omaima Nelson brutally murdered her husband, Bill Nelson. She dismembered his body and attempted to dispose of the remains in horrifying ways. Tune in to hear the full, unnerving details of what Omaima Nelson did on that fateful Thanksgiving day. Send us a text…
Luis Garavito was one of the most prolific serial killers in history. Known as 'La Bistia' or 'The Beast,' Garavito's reign of terror spanned decades, during which he tortured, raped, and murdered nearly 200 children in Colombia. Listener discretion is strongly advised due to graphic content. Send us a text…
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