We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
In this podcast, B.P. and Dev explore how to engage positively with Black men and boys. They challenge the listener to question assumptions about Black men and boys, to see them as individuals, not as stereotypes. In each episode, B.P. and Dev provide practical tips for allies of all races and ethnicities to help create spaces where Black men and boys can feel safe and supported. Join B.P. and Dev as they explore this important topic.
In this podcast, B.P. and Dev explore how to engage positively with Black men and boys. They challenge the listener to question assumptions about Black men and boys, to see them as individuals, not as stereotypes. In each episode, B.P. and Dev provide practical tips for allies of all races and ethnicities to help create spaces where Black men and boys can feel safe and supported. Join B.P. and Dev as they explore this important topic.
In this episode, we investigate the weird incident of a woman who not only called the police on a Black man, but also followed him home. She did this simply because his two young passengers were White kids. We ask the question: Before you call the police on an upstanding youth mentor whose taking his mentees out for lunch, what else could be done?…
In this episode, we flush out the details about the emerging new self-appointed police force called the Pee-Pee Patrol, aka The Bathroom Police. We ask the question: Before you call security while I'm simply going to the bathroom, please let me use the bathroom first. Then ask yourself, what else could be done?…
In this episode, we investigate an incident when a Black man calls the police for help, but instead of receiving assistance, he gets tased and arrested. We ask the question: Before you call the police, what can you do to reduce your risk of being wrongfully harmed?
In this episode, we unmask the harsh reality of false allegations and unjust targeting of Black workers in the home and property services industries. We ask the question: Before you call the police on Black HVAC workers simply trying to do their job, what else can be done?
In this episode, we deconstruct how the tradition of calling the police on Black families newly moving into all-white neighborhoods is still alive and well. We ask the question: Before you call the police on your new Black neighbor who's simply trying to live in peace, what else can be done?
In this episode, we investigate a situation when a Chick-fil-A manager called the police on a couple who was simply asking for more dipping sauce. We ask the question: Before you call the police on customers simply wanting more sauce, what else can be done?
In this episode, we unpack the Christmas gift of having the police called on you while innocently shopping for a Christmas tree. We ask the question: Before you call the police on peaceful Christmas shoppers, what else can be done?
In this episode, we discuss how being a good neighbor does not mean being quick to call the police on every unfamiliar black man in the neighborhood. We ask the question: Before you call the police on a new face in the neighborhood, what else can be done?
In this episode, we attempt to check out how to resolve non-threatening public conflicts with Black men and boys. We ask the question: Before yelling for help in a non-threatening situation, what else can be done?
In this episode, we try to land on how flight attendants think they are being trained to spot threats, but really they are just using their prejudices. We ask the question: Before you call the police on airline passengers, what else can be done?
In this episode, we discuss how educators can work to correct the trend of black boys being given detention more than other ethnic groups. We ask the question: Before we assign detention for the 20th time, what else can be done?
In this episode, we go fishing for how friends of black men can be a supportive allies against discrimination. We ask the question: Before someone calls the police on your black friend, what else can be done?
In this podcast, B.P. and Dev explore how to engage positively with Black men and boys. They challenge the listener to question stereotypes about Black men and boys, to see them as individuals. In each episode, BP and Dev provide practical tips for allies of all races and ethnicities to help create safe spaces where Black men and boys.…
In this episode, we explore how teachers can foster positive engagement with Black boys. We ask the question: Before you write a disciplinary referral, what else can be done?
In this episode, we explore how to engage Black boys in our communities as a good neighbor. We ask the question: Before you take it upon yourself to use lethal force, what else can be done?
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