Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
In this weekly series, fellow startup founders Immad Akhund (Mercury) and Rajat Suri (Presto, Lima, and Lyft) explore current events in the world of tech, startup, and policy, offering insights from their distinguished careers and an array of expert guests. YouTube: https://www.youtube.com/@CuriosityPodcast Substack: https://curiositypodcast.substack.com/
In this weekly series, fellow startup founders Immad Akhund (Mercury) and Rajat Suri (Presto, Lima, and Lyft) explore current events in the world of tech, startup, and policy, offering insights from their distinguished careers and an array of expert guests. YouTube: https://www.youtube.com/@CuriosityPodcast Substack: https://curiositypodcast.substack.com/
Why do even the most sophisticated tech investors often shy away from biotech? It often seems like an impenetrable maze of regulations, clinical trials, and complex science. Enter Hannu Rajaniemi, who brings a refreshingly clear perspective to the world of biotech. As both the CEO of Helix Nanotechnologies and a bestselling science fiction author, he bridges the gap between cutting-edge science and practical business insights. In conversation with Mercury CEO Immad Akhund and Lima co-founder Raj Suri, Rajaniemi reveals the real dynamics shaping the future of medicine. The discussion unpacks several game-changing trends that every tech entrepreneur should understand: how AI reasoning models are revolutionizing research and development, why global competition is making traditional biotech business models obsolete, and what really matters when evaluating biotech investments.…
What happens when the ultimate startup veteran joins a 3,000-person company? In this gripping episode, Mercury CEO Immad Akhund and serial founder Rajat Suri sit down with serial entrepreneur Hiten Shah (Crazy Egg, KISSmetrics, Nira, sold to Dropbox) for a candid conversation about founder identity over the course of an entire career. Get practical insights on choosing the right customers, surprising parallels between AI and the AWS revolution, and the hidden truths about venture-backed versus bootstrapped companies. Whether you're building your first startup or considering an exit, you'll learn from three founders who challenge conventional wisdom while sharing hard-won lessons from decades of company building.…
As founders of VC-backed startups face tough choices between down rounds and running out of cash, Jesse Tinsley is turning unprofitable startups profitable at incredible speed by tossing out the typical M&A playbook. Jesse is a prominent entrepreneur and investor in the HR technology and recruitment industry. He is Founder and CEO of multiple successful companies, including Employer.com and Recruiter.com . In this conversation with Mercury CEO Immad Akhund and Tribe co-founder Raj Suri, Jesse unveils his counterintuitive strategy—from how he finds companies, why VCs actually love working with him, and how he structures deals with limited capital. He shares candid details about his recent acquisition of Bench Accounting and even discusses his current bid for TikTok, offering a masterclass in seeing opportunity where others see distress.…
Join Immad Akhund and Raj Suri as they dive deep into the implications of DeepSeek and the rapidly evolving AI landscape with Richard Price, founder and CEO of Academia.edu . The conversation explores the fascinating shift in AI development costs, with DeepSeek challenging assumptions about the resources needed to build frontier models. Richard shares insights about Academia.edu 's work applying AI to academic research, while the trio discusses the geopolitical dynamics between China and the US in the AI race. Through candid exchanges about synthetic data generation, regulatory challenges, and the future of human-AI integration, this episode offers a unique perspective on the advancing AI frontier from three tech leaders at the intersection of startups and artificial intelligence.…
Join Raj Suri as he sits down with Jeevan Kalanithi, co-founder and CEO of OpenSpace AI, to explore the revolutionary impact of computer vision technology in construction and beyond. From his early days at MIT Media Lab to founding innovative startups, Jeevan shares insights on how OpenSpace is transforming construction site management through spatial AI and 360-degree documentation. Discover why Jeevan believes we're still in the early stages of a camera revolution that will reshape how we interact with physical spaces. Whether you're interested in AI, tech for the physical world, or the future of spatial computing, this episode offers a compelling look at how computer vision is becoming an invisible but essential part of our world.…
Join Mercury CEO Immad Akhund and Lima & Tribe co-founder Raj Suri as they explore tech's evolving relationship with politics. From Biden's "tech industrial complex" remarks to the changing power dynamics between tech companies and their employees, they discuss how the industry's traditional political neutrality is giving way to partisan alignment. The conversation delves into startup fundraising strategies, the importance of market size, and hard-earned lessons about the five-year journey to product-market fit. Whether you're a founder navigating the VC landscape or interested in tech's growing political influence, this episode offers valuable insights from two seasoned entrepreneurs.…
In a special episode to kickoff the New Year, Mercury CEO Immad Akhund and Lima co-founder Rajat Suri share personal reflections and industry predictions. From Raj's mission to revolutionize international talent recruiting through Lima to Immad's vision for expanding Mercury beyond startup banking, the conversation offers a candid look at their entrepreneurial journeys and goals. The discussion then shifts to the evolving landscape of crypto infrastructure with ZeroHash founder Edward Woodford. As a fellow British entrepreneur in America, Woodford shares invaluable insights on navigating regulated industries, the transformation of stablecoin technology, and the delicate dance of policy-making in Washington DC. From the intricacies of crypto compliance to the realities of building relationships on Capitol Hill, this episode provides a fascinating glimpse into the intersection of financial technology, regulation, and entrepreneurship in 2025.…
What drives entrepreneurs to push boundaries is often a deep desire to leave a lasting mark on the world. In this episode, System 2 founder Dilan Dane joins Mercury CEO Immad Akhund and Lima co-founder Rajat Suri to explore how this entrepreneurial drive naturally extends into the realms of human potential and discovery. From his journey out of Sri Lanka to becoming a serial founder and biohacking enthusiast, Dane embodies the restless curiosity that characterizes many founders. The conversation weaves through cutting-edge longevity science, space exploration, and consciousness itself—revealing how the entrepreneurial impulse to build and transform doesn't stop at building companies, but extends to reimagining the very limits of human existence and our place in the universe.…
Join Immad Akhund and Raj Suri as they dive deep with John Bicket, co-founder and CTO of Samsara and previously Meraki, into the rare feat of building two successful hardware-software companies. From turning MIT research into a cloud networking pioneer at Meraki to revolutionizing fleet operations at Samsara, John shares candid insights about the existential challenges of serial entrepreneurship, the discipline of testing product-market fit, and how to scale company culture while staying ruthlessly focused on customer impact. The conversation offers a unique window into what it takes to spot technological waves early and build enduring businesses in the challenging hardware-software space. Connect with us on Tribe: https://trbcht.com/invites/WmHNjar5ZN…
In this episode of Founders in Arms, Immad and Raj sit down with Daniel Kivatinos, founder of JustPaid and DrChrono. The group starts by sharing their startup war stories, including Raj's shocking tale of an intern-turned-criminal and Daniel's unconventional recruitment of a Chipotle employee. The discussion then delves into the complexities of healthcare in America, sparked by recent news of the UnitedHealth CEO shooting, before transitioning into valuable insights about the M&A process. Daniel shares his experience selling DrChrono after 14 years, exploring the challenges of startup acquisitions, the role of investment bankers, and the evolving landscape of startup resources and information available to founders today. Connect with us on Tribe: https://trbcht.com/invites/WmHNjar5ZN…
In this wide-ranging conversation with Box CEO Aaron Levie, Immad and Raj dive deep into the intersection of technology, politics, and regulation. Levie shares candid insights about quiet quitting, what’s real about AI and crypto, and his thought-provoking views on government regulation. They explore the potential of DOGE (Department of Government Efficiency) and the delicate balance between regulatory oversight and technological progress. Want to join the conversation? Connect with us on Tribe: https://trbcht.com/invites/WmHNjar5ZN…
In this episode of Founders in Arms, Raj sits down solo with Leonard Speiser, co-founder of Clover, to explore the intricacies of building and scaling hardware startups. Speiser shares the remarkable story of how Clover achieved what seemed impossible: developing enterprise-grade payment hardware from concept to production in just nine months, eventually processing over $300 billion in payments. He discusses the innovative acquisition structure with KKR that allowed Clover to maintain startup agility while leveraging enterprise distribution, offering valuable insights for founders navigating corporate partnerships. Through candid discussions about hardware challenges, fundraising difficulties, and creative business models, this episode offers a masterclass in building transformative technology companies through unconventional paths. Want to join the conversation? Connect with us on Tribe: https://trbcht.com/invites/WmHNjar5ZN…
In this episode of Founders in Arms, Immad and Raj sit down with Wayne Crosby, a serial entrepreneur and former Google executive. They dive into Wayne's journey from his early startup Zenter (which became Google Slides) through his decade at Google, exploring how the tech giant's innovative culture shifted over time. The conversation spans Wayne's current venture OrgOrg, his decision to return to Y Combinator as an experienced founder, and transitions into a thoughtful discussion about the potential impacts of the upcoming Trump administration on technology, regulation, and innovation. The hosts and guest offer nuanced perspectives on everything from AI policy to defense tech startups, while sharing insights about how political changes might affect the startup ecosystem. The conversation provides startup wisdom and thoughtful analysis of the intersection between technology and politics. Want to join the conversation? Connect with us on Tribe: https://trbcht.com/invites/WmHNjar5ZN…
In this episode of Founders in Arms, Immad and Raj sit down with veteran entrepreneur Dave Balter to discuss the ups and downs of startup. Balter shares candid insights from his journey founding seven companies, including his experiences with co-founder relationships, maintaining humility during success, and managing self-doubt as a CEO. The conversation weaves through various topics, from the challenges of scaling companies to crypto regulation and politics, with Balter offering particularly thoughtful perspectives on building company culture and what he calls "sponge and stone" behavior - the ability to absorb knowledge from others while maintaining relentless determination. The discussion also touches on the evolution of entrepreneurship and the changing dynamics between government regulators and tech companies. Want to join the conversation? Connect with us on Tribe: https://trbcht.com/invites/WmHNjar5ZN…
Immad and Raj sit down with Celine Halioua, founder and CEO of Loyal, a pioneering biotech company developing drugs to increase lifespan longevity in dogs. This episode highlights the unique challenges of building a biotech company, from navigating FDA approval processes to explaining longevity science to investors. The conversation also explores alternative funding sources beyond traditional VC, with all three founders sharing war stories about their toughest fundraising experiences. Whether you're interested in biotech, startup fundraising, or the future of longevity research, this conversation offers valuable insights into building innovative companies without relying on the typical Silicon Valley playbook. Want to join the conversation? Connect with us on Tribe: https://trbcht.com/invites/WmHNjar5ZN…
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