Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
What’s it like to actually be ON the Supreme Court? Michigan Supreme Court Chief Justice Bridget Mary McCormack was elected to the court in 2012 and became the Chief Justice last year. In addition to having a key role in deciding the constitutionality of laws, she also has the job of overseeing all of Michigan’s other state courts. Find out what goes on behind the bench, gavel, and black robes of the Michigan Supreme Court.…
There’s no question that some people blame third parties – especially the Libertarians and the Green Party – for Donald Trump’s surprising election four years ago. Six million people voted for either the Green or Libertarian candidates for President, and the difference was more than Trump’s winning margins in most states, including Michigan. But the leaders of those parties say that not only do they have as much right as the Republicans or Democrats to run, they aren’t running to tip any election, they are running to let people know what they believe in and stand for and try to win support. Well, how will all that play out this year? Joining us now to talk about their parties and the 2020 campaign are two people who have been down this way before. Jennifer Kurland was the Green Party nominee for governor of Michigan in 2018 and polled nearly 30,000 votes. She is now the party’s communications director, and thinks that despite the conventional wisdom, the Greens might do even better this time, noting “we have some conservative ideas as well as liberal ones.” Bill Gelineau became the Libertarian Party’s candidate for governor two years ago after winning the party’s first-ever statewide primary election. He didn’t win but got nearly 60,000 votes. He’s been building the party for years and is a successful business owner in the Grand Rapids area.…
Dana Nessel was elected Michigan’s Attorney General in November 2018. She is the first woman to hold that office in state history, the first openly gay person to hold that office, and the first Democrat to hold it in nearly twenty years. Since taking office, she has been a whirling dervish of activity and hasn’t been afraid of controversy or of standing up to interest groups in either party. Find out more about this gutsy Attorney General and her thoughts about the job, unemployment compensation, the MSU investigation and more.…
Geoffrey Fieger is one of Michigan’s most fascinating personalities and Michigan’s most successful medical malpractice lawyer. He became nationally famous in the 1990s for his defense of Dr. Jack Kevorkian in five trials and before the world’s media. He defied the odds and the party establishment to win the Democratic nomination for governor in 1998 and beat what he believes was a politically driven attempt by the Bush administration to convict him of campaign finance violations. Now, he says what we need is a “Clear Vision for 2020.” As always, he tells it like he sees it and pulls no punches.…
Women who shouldn’t be in prison -- and the effort of a few dedicated people to free them. The vast majority of Michigan’s state prisoners are men. Women inmates are all housed in a single prison, the Huron Valley Correctional Facility near Ann Arbor, which has been plagued with problems from overcrowding to sanitation issues. Some of these women were dangerous criminals. But an appalling number of them were sentenced to long terms, often life, for crimes they were forced into by people, often boyfriends or husbands, which whom they were victims in abusive relationships. Some were convicted of murder for killing their abusers, often to save their own lives or those of their children. My Guests: Carol Jacobsen - Director of the Michigan Women’s Clemency Project, has waged a sometimes-lonely struggle to get the authorities to see the injustice of these cases. Incidentally, she isn’t a social worker or a criminologist, but a professor and a documentary filmmaker who became aware of this issue while working in a film. Machelle Pearson - Accidentally shot a woman during a robbery her boyfriend forced her to commit when she was only 17. She was finally released on parole a year ago August, partly due to the help of the Michigan Women’s Clemency Project Anita Posey - Served years in jail for killing an abusive boyfriend to save the life of her 14-month-old son.…
We have a President, Donald Trump, who often doesn’t appear to understand the nature of the presidency or its traditions. Nor does he seem to understand the central role of our Constitution. Mr. Trump also doesn’t seem to recognize that in our system, the President is not just a political leader, he is the head of state, the symbol of our nation and its heritage to our people and the world. It’s important to note that I am not talking here about his specific positions on the issues, but about his understanding of the nature of his job and our democracy. And beyond that, how much of a threat is all this to our system and democracy in America? Today I have asked three very intelligent people from wildly different professional backgrounds to examine these questions. Guests: Paul Eisenstein is the founder, publisher, and Editor-in-Chief of the TheDetroitBureau.com, also known as the Voice of the Automotive World. He has been covering all phases of the automotive industry on every continent and every medium for more than 35 years. Jamon Jordan is a historian, author, and educator who also runs the Black Scroll Network, which conducts tours of historic African-American sites both locally and nationally Robert Sedler is a Distinguished Professor of Constitutional Law at Wayne State University in Detroit, a frequent writer on constitutional questions, and has argued before the U.S. Supreme Court on more than one occasion.…
We all know that Detroit has made a big comeback in recent years – at least we have been told it has. And it’s true that anyone walking around downtown or the midtown area will see streets that look better than they have in decades. But how deep does the comeback go? And what needs to happen next? Joining me to talk about all of this: Karen Dumas is a communications and media professional who has been well-known and respected in Detroit for many years; she has hosted a number of radio shows, served on many committees and boards and served as chief of communications and internal affairs for former Detroit Mayor Dave Bing. John Gallagher has covered architecture, urban development and about everything else connected with this city for the Detroit Free Press for more than 30 years; he is the author of several notable and award-winning books, including Reimagining Detroit and Revolution Detroit. John Mogk has been a law professor at Wayne State University for more than half a century, but he is at least as much an urban affairs expert as he is a legal one. He has served on more panels and boards than I think even he can count, and even ran for mayor twice, and has a very interesting view of what the city needs to do about eminent domain.…
Metro Detroit is the place that put the world on wheels. Eleven years ago, there was a very real possibility that the domestic auto industry might not survive. Now, after billions to bail out the industry, a confusing landscape of what does “American Made” really mean, the growth of electric and driverless cars, and the far-reaching scandal in the UAW, where do we go from here and how will it impact this country and the “Motor City?” Joining me is Kristin Dziczek, VP of industry, labor, and economics for the non-profit Center for Automotive Research in Ann Arbor. She has degrees in economics, public policy, and engineering, all from the University of Michigan, and is one of the most quoted automotive policy analysts in America.…
U.S. District Judge Avern Cohn has now been a federal judge for more than forty years, has served during the administrations of seven presidents and witnessed a lot of history – and is still on the bench and going strong at 95. But what does he think about the judicial system he has served so long? Does the system still work? Does the public understand it? And what does he think about what’s happened to politics and government in America today?…
Charles Eisendrath covered some of the major stories of the 1970s as a foreign correspondent for Time Magazine, before returning to Michigan to reinvent and revitalize one of the world’s most prestigious journalist fellowship programs. He knew everyone from Mike Wallace to top fashion mavens and brought them to Ann Arbor to speak. But he had another life as an inventor, hunter, cherry farmer and very much a man of northern Michigan. Now, he has written a fascinating memoir, “Downstream From Here: A Big Life in a Small Place.”…
There’s so much more to black history than that black people were once slaves, that Martin Luther King made a famous speech called “I Have A Dream,” that there were riots in the 1960s, that segregation has ended, and the fact that Barack Obama got elected President. Black history and black history in Detroit and Michigan is richly textured, endlessly interesting, and completely interwoven with all our history in a way few people know about it. It’s relevant, absolutely fascinating and something everyone should know about. Joining me to talk about it are three of the best experts in Detroit. Ken Coleman - a well-known local historian and author who is something of a living encyclopedia of African-American history in Detroit; his books include On This Day: African-American Life in Detroit. Dr. Keith Dye - an assistant professor of African-American Studies and History at the University of Michigan Dearborn; he is an expert on the history of 1960s activism and freedom movements, and especially on the Detroit beginnings of the reparations controversy more than half a century ago. Howard Lindsay - a Michigan native and an emeritus professor of history at DePaul University in Chicago who now lives in Southfield. He is the expert on how the original Henry Ford influenced the community of Inkster and the author of a book called A History of Black America.…
Did you know violent crime dropped in Detroit last year? Even so, the city still ranked as the nation's most violent, according to FBI crime data. Whatever your background, income or status – you are concerned about crime. It affects everyone. What’s going on and what can be done to make Metro Detroit safer? Some top cops in Metro Detroit join me to talk about it. Michael Bouchard, Oakland County Sheriff, Benny Napoleon, Wayne County Sheriff, and Anthony Wickersham, Macomb County Sheriff.…
For nearly twenty years, a battle has raged over building a new bridge across the Detroit River. The Ambassador Bridge is nearly ninety years old, in questionable shape, wasn’t built for today’s huge trucks and is in a location that, given today’s traffic patterns, doesn’t make much sense. But it is also privately owned. And its owner, 92-year-old billionaire Matty Moroun, has spent millions fighting every attempt to build a new bridge – even though Michigan business interests have been nearly unanimous in saying a new bridge is needed. If something happened to the Ambassador now, the economic consequences would be devastating for both nations, but especially Michigan and Ontario. Well, eight years ago then-Governor Snyder came up with a way to build a new bridge. And after delay after delay, ground has been broken for a new Gordie Howe international bridge, which is now supposed to be finished in 2024. But is that finally a sure thing? Is there any way something could still stop this bridge from being built? Are there jobs available working for it? And – is Matty Moroun going to build a new bridge too? We have a panel of true experts joining us. On the phone, we have Mark Butler, the director of communications for the Windsor-Detroit Bridge Authority, the group building the Gordie How bridge. And also Dave Battagello, the reporter for the Windsor Star who has been covering bridge issues for years. In the studio with me is Brian Masse, the member of the Canadian Parliament for the part of Windsor that includes the bridge, and last but by no means least, Gregg Ward, the co-owner of the Detroit-Windsor Truck Ferry, and a man who has always supported a new bridge, even though it may put him out of business.…
The House of Representatives has begun an “impeachment inquiry” into President Donald Trump’s behavior, specifically in regard to the Ukraine. It’s alleged he tried to get that nation’s President to get dirt on former Vice-President Joe Biden’s son in return for aid. A majority of Americans now think that’s justified, but there’s still a long way to go. Only two US presidents have ever been impeached, and none have ever been convicted and removed from office. There’s also a broad misunderstanding about how the process works, and how it is supposed to work. And nobody knows how all this will play out. Joining me to help shed some light on all this are three experts on all this. Guests: Michael McDaniel is a retired brigadier general who is now a Professor of Constitutional Law and associate dean at Thomas Cooley law school in Lansing; he also directs Cooley’s Homeland Security Law Programs. Professor Larry Dubin is a longtime constitutional law professor at the University of Detroit-Mercy, and also specializes in both legal ethics and professional responsibility. Dave Dulio is a professor and chair of political science at Oakland University and also is the director of the school’s Center for Civic Engagement. He has written 11 books on politics and government and has worked on Capitol Hill.…
There is a crisis in mental health care in Michigan. A single mother had to wait for months to have her son hospitalized, even though he had repeatedly tried to kill her. A 19-year-old autistic, severely mentally ill man kicked an elderly man to death in an adult foster care facility. He needs help – but authorities could not find or agree on where to put him, and there is an increasing percentage of state prisoners are mentally ill, many severely so – and for them and society, prison is the worst and most expensive alternative. So how do we fix Michigan’s broken mental health system?…
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