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Henry Xu에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Henry Xu 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Henry Xu에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Henry Xu 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
A podcast about Canberrans, for Canberrans. During his time working with Questacon and ABC Radio, Henry Xu met and chatted to some of the best the Nation's Capital has to offer. Now, he's ready to showcase them all. Through 20-30 minute interviews, Henry has conversations with a plethora of Canberrans- from career retrospectives with Tim the Yowie Man, to life stories with Stew Thaung from the Mandalay Bus. Recorded throughout the city, in locations relevant to his guests, this podcast allows the people of Canberra a chance to learn more about the town they live in and adore.
Henry Xu에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Henry Xu 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
A podcast about Canberrans, for Canberrans. During his time working with Questacon and ABC Radio, Henry Xu met and chatted to some of the best the Nation's Capital has to offer. Now, he's ready to showcase them all. Through 20-30 minute interviews, Henry has conversations with a plethora of Canberrans- from career retrospectives with Tim the Yowie Man, to life stories with Stew Thaung from the Mandalay Bus. Recorded throughout the city, in locations relevant to his guests, this podcast allows the people of Canberra a chance to learn more about the town they live in and adore.
For this extended-length season finale, Henry chats with Gavin Smith of ACT Snake Removals. Conversations range from the Canberra Snake Tracking Project to Gavin's reflections on the perception of snakes and importance of wildlife and ecology in the present day.
This episode, Henry chats with visual artist Tommy Balogh. Conversations range from Tommy's art-related adventures, both in Canberra and around the world, as well as his current and future projects in the profession.
This episode, Henry chats with musician Sophie Edwards. Conversations range from Sophie's musical journey and She's On The Bill to reflections on the Canberra music scene and its future.
This episode, Henry chats with John Delmenico- Head Writer and Editor of The Chaser. Conversations range from John's experiences being part of The Chaser institution, his thoughts on the founding "Chaser Boys", as well as reflections on the role of political satire in the modern day.
This episode, Henry chats with Olympic cyclist and Commonwealth gold medalist, Chloe Hosking. Recorded at Stromlo Forest Park, conversations range from Chloe's experiences cycling around the world, to her reflections on a post-professional sporting career.
In the season premiere, Henry chats with the proprietor of Alpaca Magic- Glynda Bluhm. Recorded on the farmstead, conversations range from Glynda's beginnings with alpacas and llamas, to her experiences with these fluffy animals over the last 25 years.
Henry chats with Zac Young, the co-founder of Kita: Canberra’s own after-hours café. Recorded ahead of the institution's five-year anniversary, conversations for the season finale range from the history and origins of the space to Kita's cult following and famous Curry of the Week.
This episode, Henry chats with Sita Sargeant, founder and director of She Shapes History. Recorded at Old Parliament House, conversations range from the history and creation of Sita's organization to making Australian women's history more accessible.
This episode, Henry chats with performance designer Aislinn King. Recorded in Canberra Theatre Centre's Courtyard Studio, conversations range from Aislinn's favorite design creations and collaborations to her national and international experiences in the field.
This episode, Henry chats with international award-winning photographer Ari Rex. Recorded at Wildbark in Throsby, conversations range from Ari's astrophotography workshops to becoming Nature Photographer of the Year in 2020, as well as shooting with infrared lenses.
This episode, Henry chats with filmmaker Dan Sanguineti inside the Academy of Interactive Entertainment in Watson. Conversations range from the AIE to Dan's experiences in his profession as a person with autism and ADHD, as well as Canberra's current filmmaking landscape.
A new lap. In the season premiere, Henry chats with NBL Hall of Famer Cal Bruton, OAM. Recorded inside the SFX College Gym where Cal runs his Bruton Basketball workshops, conversations range from Cal's career in the NBL, his contributions and legacy to the sport, as well as Canberra's basketball scene in the present day.…
In the season finale, Henry chats with Jim Andrews: co-founder of Reload Bar & Games. Recorded inside 1Up, conversations range from the history of the Reload organization, memorable stories and experiences as well as reflections on the evolution of Canberra's Sydney Building.
This episode, Henry chats with visual artist Sally Black from her studio at Strathnairn Arts. Conversations range from Sally's journey to discussions about modern exhibitions and Canberra's growing art scene.
This episode, Henry chats with Elyssa Castles of the Molonglo Conservation Group. Recorded at the Googong Township, conversations range from Elyssa's journey to the intriguing pink-tailed worm lizard.
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