In Session: Leading The Judiciary podcast

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Insights Unlocked

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How Anthropologie gets omnichannel right (and what to learn) 27:29

11일 전27:29

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27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

In Session: Leading the Judiciary

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In Session: Leading the Judiciary is an audio podcast designed to bring cutting-edge thinking about public- and private-sector leadership to the attention of judiciary executives. Each episode includes a conversation with one or more thought leaders whose research and expertise are relevant to the work of executives in the federal courts.

47 에피소드

#Government #Federal Judicial Center #US Courts - FJC

In Session: Leading the Judiciary

updated 9일 전

시리즈 홈•Feed

47 에피소드

#Government #Federal Judicial Center #US Courts - FJC

همه قسمت ها

In Session: Leading the Judiciary

1
Episode 44: Create the Future You Want 30:04

9일 전30:04

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30:04

Dr. Frederik Pferdt, author of What’s Next Is Now: How to Live Future Ready, discusses how we can proactively create the future we want to live by developing the six dimensions of a future ready “mindstate.” Dr. Pferdt was Google’s first Chief Innovation Evangelist and founder of its Innovation Lab. He’s trained tens of thousands of “Googlers” to develop cutting-edge ideas and has taught classes on innovation at Stanford University. He’s helped organizations as diverse as the United Nations, NASA and the NBA embrace change and think and act creatively. His work has been highlighted by Fast Company, Harvard Business Manager, Der Spiegel, BBC News, and many other media outlet…

In Session: Leading the Judiciary

1
Episode 43: Tell Stories to Connect, Inform & Inspire 29:33

9 weeks 전29:33

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29:33

Effective leaders tell the right stories in the right way. Karen Eber, author of The Perfect Story: How to Tell Stories That Inform, Influence, and Inspire, explains how to capitalize on the brain’s five factory settings to tell stories that harness emotion to make decisions, build trust, and develop consensus around ideas, strategy, and organizational culture. Karen Eber is CEO and Chief Storyteller of Eber Leadership Group and has helped organizations like GE, Deloitte, and HP create healthy, empathic, and curious leaders, teams, and cultures through intentional storytelling. Karen is an award-winning author, global consultant, and keynote speaker. She has been featured in publications such as Fast Company and Forbes, and can also be found on the TED Talk stage.…

In Session: Leading the Judiciary

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Episode 42: How to Quickly Solve Problems & Lead Change 29:30

18 weeks 전29:30

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29:30

In Move Fast & Fix Things, Frances Frei and Anne Morriss explain why speed is important to organizational change and offer a five-step approach for leaders to identify and prioritize the appropriate problems to address, implement the best solutions to those problems, and maintain focus on the success and well-being of their organization’s employees and stakeholders. Together Frei and Morriss co-host Fixable, a TED podcast focused on discussing actionable solutions to real-world problems. They are also co-authors of the bestselling books Uncommon Service and Unleashed and have been recognized by Thinkers50 as among the world’s most influential business thinkers.…

In Session: Leading the Judiciary

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Episode 41: Curiosity Can Transform Your Leadership 29:34

27 weeks 전29:34

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29:34

Research shows that heart-centered curiosity differs from intellectual curiosity and leads to a better understanding of ourselves and others, and to happier and more productive organizations. Scott Shigeoka’s book Seek: How Curiosity Can Transform Your Life and Change the World, based on his work at UC Berkeley’s Greater Good Science Center, provides strategies for developing curiosity and explains why it is important to do so. Scott has taught at the University of Pennsylvania and the University of California Berkeley, and currently teaches courses on innovative design at the University of Texas at Austin.…

In Session: Leading the Judiciary

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Episode 40: The Value of Intelligent Failure 30:06

35 weeks 전30:06

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30:06

Professor and author Amy Edmondson’s recent research says that intelligent failures in organizations help us adapt, improve and innovate – as individuals and teams. Leaders who recognize, value and even celebrate failures for the learning opportunities they present, encourage organizational innovation and improvement. Dr. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School and the author of The Fearless Organization and several books on Teaming. She was ranked first in 2021 and 2023 on the biennial Thinkers50 global ranking of management thinkers. Her research explores organizational, team and individual behavior, psychological safety, collaboration, innovation, and learning and leadership in complex environments amid challenging problems.…

In Session: Leading the Judiciary

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Episode 39: Trust and Relationships: The Science May Surprise You 27:18

44 weeks 전27:18

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27:18

Dr. Peter H. Kim, researcher in the field of trust and author of How Trust Works: The Science of How Relationships Are Built, Broken and Repaired, shares surprising evidence-based insights about trust and trust violations. He describes how efforts to repair trust, such as apologies, can be ineffective or even harm relationships. Dr. Peter H. Kim is a professor of management and organization at the University of Southern California’s Marshall School of Business and is a recipient of numerous international and international awards. His research has been published in a number of scholarly journals, and featured in The New York Times, The Washington Post and on National Public Radio.…

In Session: Leading the Judiciary

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Episode 38: How Office Design Can Improve Wellbeing, Productivity 29:53

1 year 전29:53

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29:53

Esther Sternberg, author of Well at Work: Creating Wellbeing in Any Workspace, shares research on how our work environments impact our health and productivity. Dr. Sternberg provides guidance to leaders on how to integrate the seven domains of health into workspace design, fostering healthier employees who are more focused, productive and happier to be at the office. Dr. Sternberg is a professor of medicine, psychology, planning and landscape architecture, and nutritional sciences and wellness at the University of Arizona. She has served as an advisor to the World Health Organization and the Vatican; in the U.S. she has advised the National Academy of Sciences, Department of Defense, and Congress. She is also the author of two previous books, The Balance Within and Healing Spaces.…

In Session: Leading the Judiciary

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BONUS Off Paper Podcast: Episode 25 - Finding Happiness in Your Life and Work 54:02

1 year 전54:02

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54:02

Helene Creager (C.D. Cal.), informed by her time as central California’s Critical Incident Stress Management Team, shares not only what officers need to know about the science behind mindfulness, compassion, self-compassion, and positive neuroplasticity, but how to incorporate them into our daily lives as well. Drawing upon her twenty-three years as a U.S. Probation officer, including as a founding member of the National Wellness Working Group, Creager makes the case that intentional self-care is crucial in creating satisfying personal and professional lives.…

In Session: Leading the Judiciary

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Episode 37: Why Microstress Matters 30:02

1 year 전30:02

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30:02

Karen Dillon, co-author with Rob Cross of The Microstress Effect: How Little Things Pile Up and Create Big Problems and What to Do about It, describes their discovery of the little noticed day-to-day stressors causing significant impact on even the highest performing employees, and how failing to address them can lead to burnout. Karen Dillon is a contributing editor at Harvard Business Review and coauthor of three books with Clayton Christensen, including the New York Times bestseller, How Will You Measure Your Life?…

In Session: Leading the Judiciary

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Episode 36: Gather with Purpose 29:59

1 year 전29:59

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29:59

Today on In Session: Leading the Judiciary, Priya Parker, author of The Art of Gathering, shares a purpose-driven and people-centered approach for designing meaningful, and memorable meetings that people want to attend. Parker is a facilitator and strategic advisor trained in the field of conflict resolution and has spent 20 years guiding leaders and groups through difficult conversations about community, identity, and vision. She studied organizational design at M.I.T., public policy at the Harvard Kennedy School, and political and social thought at the University of Virginia.…

In Session: Leading the Judiciary

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Episode 35: Focus on What Matters by Subtracting What Doesn’t 26:39

2 years 전26:39

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26:39

Leidy Klotz, author of Subtract: The Untapped Science of Less, shares how subtracting before adding can create better outcomes, especially when we are clear about what we want to accomplish. Klotz’s innovative research shows how subtracting doesn’t necessarily mean doing less; rather it’s an important first step for individuals and organizations that want to improve processes and solve problems. In addition to several research articles, Leidy’s work has appeared in the journals Nature and Science and been featured on NPR’s Hidden Brain podcast. He is an interdisciplinary professor of engineering, architecture, and business at the University of Virginia whose research focuses on the science of design.…

In Session: Leading the Judiciary

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Episode 34: Thinking Better to Lead Better 31:23

2 years 전31:23

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31:23

Woo-kyoung Ahn, professor of psychology at Yale University and author of Thinking 101: How to Reason Better to Live Better, discusses how our brains are hard-wired to make quick decisions in order to keep us safe. These cognitive shortcuts can lead to misguided decision-making and stifled innovation in the short-term while costing us time, energy and money in the long run. Ahn received Yale’s Lex Hixon Prize for teaching excellence in the social sciences in 2022, and her research was funded by the National Institutes of Health. She is a fellow of the American Psychological Association and the Association for Psychological Science.…

In Session: Leading the Judiciary

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Episode 33: Leading Outcomes, Others & Ourselves in Remote or Hybrid Workplaces 29:48

2 years 전29:48

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29:48

In remote or hybrid workplaces, leaders must be more intentional about building relationships that engender commitment, rather than just compliance, and focus more on accomplishment rather than just employee activity. This episode explores how to do that with organizational expert Kevin Eikenberry. Kevin Eikenberry is founder and Chief Potential Officer of the Kevin Eikenberry Group and co-founder of the Remote Leadership Institute. He has improved the communication, leadership, learning, teams and teamwork of organizations worldwide for over twenty-five years. Kevin’s been named one of Inc.com’s Top 100 Experts Worldwide in Leadership and Management and is the author of several books including The Long Distance Leader: Rules for Remarkable Remote Leadership, and The Long Distance Team: Designing Your Team for Everyone’s Success, released in 2023.…

In Session: Leading the Judiciary

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Episode 32: What Matters About Generations 32:38

2 years 전32:38

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32:38

Today on In Session: Leading the Judiciary, we talk with public policy expert Bobby Duffy about his book The Generation Myth: Why When You’re Born Matters Less Than You Think. Duffy discusses what’s real and not-so-real about differences among generations. Stereotypes like “Baby Boomers hate technology” and “Millennials are lazy” not only lack support but can be dangerous: creating division and distracting from real issues. Duffy argues that to understand how different generations shape society, it’s essential to consider the political, economic, and cultural contexts impacting everyone, and the lifecycle changes common to all generations. Bobby Duffy is professor of public policy and director of the Policy Institute at King’s College London, and was previously director of global research at Ipsos MORI and the Ipsos Social Research Institute. His first book, Why We’re Wrong About Nearly Everything, published in 2019, examined the causes and consequences of human delusion.…

In Session: Leading the Judiciary

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Episode 31: Finding Your Inner Warrior and Leading Courageously 32:07

2 years 전32:07

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32:07

In this episode, we explore how leaders can find their inner warrior and lead with courage. D.J. Vanas, author of The Warrior Within: Own Your Power to Serve, Fight, Protect, and Heal, explains that being a warrior is not about steely-eyed individual toughness. Rather, it is about practicing aggressive self-care, openness, and collaboration so that you’re emotionally, mentally, and physically prepared to serve and support your “tribe.” D.J. is a former U.S. Air Force officer and a member of the Ottawa Tribe of Michigan. He has inspired thousands of public sector and Fortune 500 company leaders to find courage and lead with their inner warrior. He hosted the 2021 PBS television special Discovering Your Warrior Spirit and delivered the closing keynote at the FJC’s National Leadership Conference for Circuit and Court Unit Executives in Oklahoma City in October 2022.…

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