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Jordan Tong에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jordan Tong 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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Elite BSC
모두 재생(하지 않음)으로 표시
Manage series 2181417
Jordan Tong에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jordan Tong 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.
…
continue reading
53 에피소드
모두 재생(하지 않음)으로 표시
Manage series 2181417
Jordan Tong에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jordan Tong 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.
…
continue reading
53 에피소드
Tutti gli episodi
×This is part 1 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client Profile Part 2 - Building a list using free and paid tools Part 3 - Identifying decision makers and outsource status Part 4 - Nurturing decision makers For more resources, check out http://elitebsc.com
In the episode, Jeff Carmon explains how to estimate man hours needed when you are bidding a new job. There are a couple of different methodologies for doing this and he breaks them down for you. For more resources, check out http://elitebsc.com
At my company, Frantz Building Services, we have a monthly leadership meeting that includes all department heads and regional managers. Part of this meeting includes a performance snapshot report of the company. I discuss the contents of this report in this episode.

1 Landing Big Accounts When You Are a Small Janitorial Company 16:39
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If you are a small janitorial company, but want to grow, what is the best way to get there? Without question, larger accounts help move the needle. However, if you are a small cleaning company, landing larger accounts can be a challenge. In this episode, I offer few tips to increase your chances of success. **Come join our tribe of commercial janitorial companies** http://elitebsc.com…

1 Online Training Platform for Cleaners: Interview w/ CleanTrainU Director Ben Hoak 14:31
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In order to properly train a dispersed workforce, you need consistency, good training content, accountability, and a means to distribute the training content. Here is an interview w/ CTU director Ben Hoak, examining how CTU is a solution to those needs. http://elitebsc.com http://cleantrainu.com
In this episode, we cover the type of janitorial marketing that has a proven track record of working. http://elitebsc.com
Marketing in the commercial janitorial space isn't quite like marketing in other industries. As a result, some of the more popular approaches to marketing might not work in our industry. In this episode, we take a look at a few that don't work particularly well for the cleaning industry.

1 Jesus, Jim Collins, and Patrick Lincioni on Janitorial Leadership 19:36
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What is the one quality that is necessary for a leader, especially a leader in the janitorial industry? In this episode, that question will be answered drawing from the insights of Jim Collins, Patrick Lencioni, and Jesus. http://elitebsc.com
How should you compensate key leaders in your janitorial company? Is there a way to do this that is fair yet generous, good for the leader but also good for the company? For more resources: http://elitebsc.com
This episode is part 5 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The fifth question is: What is our plan? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…
This episode is part 4 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The fourth question is: What are our results? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…
This episode is part 3 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The third question is: What does our customer value? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…
This episode is part 2 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The seconds question is: Who is our customer? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…
This episode is part 1 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The first questions is: What is our mission? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…
Here are 7 best practices to help you achieve the vision of your janitorial company you hope for. Mission/vision/values 3-5 year strategic plans Annual strategic goals/objectives KPIs Right people/right seats Regular meeting cadence Scoreboard
Do you need to keep giving raises to cleaners to get them to stay? What about when the customer has not given a price increase?
While growing your business can be tough, not growing can have much greater consequences. If you aren't growing, you are likely dying.
Partnership meetings are a MUST for maintaining long-term relationships with clients. The janitorial company is often not thought of until there is a problem with the cleaning. Partnership meetings can help reshape that negative habit.
Bidding and estimating can feel daunting for newcomers in the janitorial industry. However, it doesn't have to stay that way. Here are a few things I've learned in my nearly 20 years of bidding and estimating.
Is there ever a time to turn down a cleaning account because it is too small? Is there ever a time to terminate a contract with a customer because they are too small?
There was once a time when nearly all schools, both public and private, handled all their cleaning needs with an in-house janitorial staff. However, that has been changing in the last 10 years. In this episode, we discuss how to go about pursuing educational facilities.
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Elite BSC

If you want to grow your cleaning company into a new geographic market, how should you go about making that happen. In this episode, we explore three possible options.
How do you compensate janitorial managers to push them toward high performance? Here are a few lessons we learned. website: www.elitebsc.com
Family businesses abound in the janitorial industry. In fact, I'm not quite sure I've seen an industry filled with so many family businesses. Speaking from experience, family business can be the source of tremendous blessing and joy. But if not carefully managed, can be a source of dissension and frustration. In this podcast, I look at 4 principles you can practice to help produce better outcomes for your family business, both at work and at home. Elite BSC: www.elitebsc.com CleanTrainU: www.cleantrainu.com…
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Elite BSC

1 Don't Leave Fish To Find Fish: Maximizing Profit w/ Existing Customers 14:13
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It is easy to get lured into thinking new sales is the best way to get more profit in your cleaning business. There is no doubt that new sales are important. However, existing customers are often an untapped resources for growing your business. Website: www.elitebsc.com
Here are 5 leadership lessons from the life of Winston Churchill, as highlighted at the end of Paul Johnson's book Churchill . The lessons are applicable to the life of any leader.
When we think about measuring performance in our cleaning companies, we often look at lagging indicators. How did we do in the past? However, we need some indicators - activities we measure - that will help predict how we will do in the future.
The reason people buy products and services is somewhat of a mystery. Sure, there are the obvious reasons that make someone choose one thing over another. But why do they choose the way they do? When you sell janitorial services, what exactly are the buyers looking for to help them make a decision? Is it only price?…
If you want to build a company that has a thriving culture and team members who are bought in, you must have right beliefs about EVERY member of your team. elitebsc.com
Some people in the cleaning industry are paying commission on jobs that they shouldn't be paying commission on. On the flip side, some companies aren't rewarding the right kinds of sales enough. How can you avoid these traps and develop the right comp plan for your sales person?
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