Ideate. A User Experience UX Design Podcast

Ideate. A User Experience UX Design Podcast - product design

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Ideate. A User Experience (UX) Design Podcast and TSG - user experience design - human centered design thinking - ux - ui - product design -에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ideate. A User Experience (UX) Design Podcast and TSG - user experience design - human centered design thinking - ux - ui - product design - 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

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#697: Building the total experience for customers with AJ Joplin, Forrester 24:10

5일 전24:10

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24:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Ideate. A User Experience UX Design Podcast - product design

시리즈 홈•Feed

How can French cooking methods improve the safety of your car? Why can’t you just settle on what movie to watch on Netflix? Why do you have to sign a credit card receipt for a pack of gum? This is Ideate. A podcast about the user experience of items we use every day. Hosted by The Smyth Group design team: Hiromi, Nikita, Aaron, Paul and Rob.

12 에피소드

#Tech #User Experience #Ideate A User Experience UX Design

Ideate. A User Experience UX Design Podcast - product design

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updated 6년 전

시리즈 홈•Feed

12 에피소드

#Tech #User Experience #Ideate A User Experience UX Design

Semua episode

Ideate. A User Experience UX Design Podcast - product design

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11: Healthcare 🏥👩🏼‍⚕️ User Experience - Patients 49:30

6 years 전49:30

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리스트

49:30

What do we want to get out of our experience with hospitals and doctors? How do connected devices play into each of our individual healthcare experiences? And how can we use machine learning to make sense of a massive amount of data?

Ideate. A User Experience UX Design Podcast - product design

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10: Vacation 🏖 User Experience - Tourists 1:06:59

7 years 전1:06:59

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1:06:59

Come with us on a journey across seven states to find out how exploration is improving photos and overcoming prejudice.

Ideate. A User Experience UX Design Podcast - product design

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9: Education 👩‍🎓 User Experience – Students 43:16

7 years 전43:16

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43:16

It’s not uncommon for us to ignore the impact of poor UX on our daily routine. A poorly designed app might make us miss a bus. A poorly designed door might make us look foolish. Often the effort required to right the wrong outweighs the cost. But in the case of education, a poorly designed experience has left millions of students disenfranchised, the nation with $1.5 Trillion in growing student loan debt, and employers with under-qualified candidates in the workforce. In this episode, we speak with four influencers who are fighting the battle on all fronts. In Discovery, they describe a problem that stretches from primary school, thru college, and right into the workplace. In Definition, we’ll isolate the players and their challenges. And finally, in Ideation, we’ll look at some ways to improve the UX of education in the future.…

Ideate. A User Experience UX Design Podcast - product design

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8: Shopping 🛍 User Experience - Retail 1:01:27

7 years 전1:01:27

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1:01:27

What can the retail experience learn from sushi restaurants, Aaron's very own "Convenience Threshold Formula", symbiotic relationships, and Paul from 2009?

Ideate. A User Experience UX Design Podcast - product design

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7: Smart Home 🏠 User Experience - Assistance 16:07

7 years 전16:07

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16:07

What can digital assistants learn from traumatic memories and…Abraham Lincoln?

Ideate. A User Experience UX Design Podcast - product design

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6: Smart Home 🏠 User Experience - Training 14:47

7 years 전14:47

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14:47

Is there a shared experience between the setup of smart devices and a first visit to the gym? What can designers of smart home devices learn from personal trainers to craft better experiences for tomorrow? https://twitter.com/ideateTeam

Ideate. A User Experience UX Design Podcast - product design

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5: Smart Home 🏠 User Experience - Automation 21:50

7 years 전21:50

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리스트

21:50

In this episode we delve into the topic of the connected smart home. What will it take for everyone to have a home like The Jetsons? https://twitter.com/ideateTeam

Ideate. A User Experience UX Design Podcast - product design

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4: Air Travel ✈️ User Experience - Flying 34:12

7 years 전34:12

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리스트

34:12

In this episode of Ideate we’ll be exploring the way we book flights, those dehumanizing TSA checkpoints, the contrast of airport lounges, and a love story from Alaska Airlines. What’s lead to the current experience? And what can we learn from our experience to make better experiences tomorrow? 0:00 - A few personal stories 4:10 - The first step of air travel 11:00 - The Cunning and Mighty TSA 21:50 - The lure of the lounges 25:00 - What do the airlines want for travelers? 30:40 - Takeaways https://twitter.com/ideateTeam…

Ideate. A User Experience UX Design Podcast - product design

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3: Car 🚘 User Experience - Driving 25:22

8 years 전25:22

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25:22

How can a car that costs $50,000 have such a terrible User Experience? How did we get here? Who has some ideas? And when will things get better? https://twitter.com/ideateTeam

Ideate. A User Experience UX Design Podcast - product design

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2: Television 📺 User Experience - Entertainment 28:52

8 years 전28:52

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28:52

TV - How could it improve? Episode 2 Show Notes Why has the television viewing experience become so fragmented? What has led to the state of the way things are? Where is the TV experience headed? This episode we explore these questions and more. The answers proved to be more complex than we were expecting, they include power struggle, patents, and Artificial Intelligence. 0:00 - Intro The state of the television viewing experience 0:05 - Jim Gaffiigan https://www.youtube.com/watch?v=Y21_ABDfNPg 1:50 - Tv shows cost a lot to produce, more than ever http://variety.com/2017/tv/news/tv-series-budgets-costs-rising-peak-tv-1202570158/ 2:25 - The cost of advertising http://adage.com/article/news/costs-ad-prices-tv-mobile-billboards/297928/ 2:45 - The Geico television show Cavemen https://en.wikipedia.org/wiki/Cavemen_(TV_series) 3:20 - 30 Rock Snapple product placement https://www.youtube.com/watch?v=b9hepxidZyo 4:00 - Lore podcast and Amazon prime tv series by Aaron Mahnke http://www.lorepodcast.com 4:20 - Game of Thrones season 7 pirating http://www.businessinsider.com/game-of-thrones-season-7-pirated-1-billion-times-torrents-streaming-muso-2017-9 9:00 - TV Guide Patent https://www.google.com/patents/US6396546?dq=6396546&hl=en&sa=X&ved=0ahUKEwj9vtS1msfXAhVCZCYKHUEgBCsQ6AEIKDAA 10:25 - Youtube TV review https://www.youtube.com/watch?v=_bC6HvS-ou4&feature=youtu.be&t=627 12:30 - The Onion’s new Netflix browsing service https://www.theonion.com/netflix-introduces-new-browse-endlessly-plan-1819595604 20:15 - “Why are remotes so awful?” on Slate.com http://www.slate.com/articles/life/design/2012/06/the_history_of_the_remote_control_why_are_they_so_awful_.html 22:35 - Logitech Harmony remote https://www.amazon.com/dp/B014PDFP9S/ref=sspa_dk_detail_0?psc=1 23:20 - HDMI CNC (Consumer Electronics Control) https://en.wikipedia.org/wiki/Consumer_Electronics_Control Twitter account: https://twitter.com/ideateTeam…

Ideate. A User Experience UX Design Podcast - product design

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1: Payment 💵 User Experience- Checkout 38:41

8 years 전38:41

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38:41

Ideate. Credit Card Terminals: “Screaming children… beating the terminal with bats.” Show Notes 0:00 - Intro 1:00 - Street Interviews 2:30 - Why do we have to sign? https://twitter.com/marblefaun/status/920115293556477952 7:20 - Why aren't mobile payments sweet? https://twitter.com/jarlivingston/status/920298670444220417 11:30 - Standardization why are there so many payment terminals and how are companies like square and paypal able to make better terminal experiences https://twitter.com/justins_os/status/920118532762951680 18:15 - What’s the cost to update these POS systems? 20:15 - Touchscreen vs physical buttons, which is better? 21:55 - Titular Line 24:10 - Consistency of user experience, why so varied? 25:50 - Can user account profile be actually worth something? 27:50 - Why do we still use paper receipts? 29:35 - User Experience principles Edward Rolf Tufte https://en.wikipedia.org/wiki/Edward_Tufte 32:20 - What can we learn from the way other countries handle payments? https://www.nytimes.com/2017/07/16/business/china-cash-smartphone-payments.html 34:20 - Our suggestions on what we would like to see different in the next few years Twitter handles: Podcast @ideateTeam https://twitter.com/ideateTeam Paul @pbredenberg https://twitter.com/pbredenberg Hiromi @halfwintr https://twitter.com/halfwintr Rob @robfottf https://twitter.com/robfottf And soon… Aaron @AdPlusVerb https://twitter.com/adplusverb…

Ideate. A User Experience UX Design Podcast - product design

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Trailer 1:21

8 years 전1:21

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1:21

Trailer by TSG - user experience design - human centered design thinking - ux - ui - product design -

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