Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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BAI Banking Strategies에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 BAI Banking Strategies 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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Hop aboard for an insightful ride with SE Ranking’s ‘Agency Rollercoaster’ podcast! We sit down with digital agency leaders to chat about their wild professional journeys. From dizzying highs to challenging lows, we cover it all—innovative strategies, client success stories, and insider tips straight from the experts. Whether you’re a seasoned pro or just starting out, our podcast plunges into the twists and turns of client management, team leadership, and business growth in the digital worl ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
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Paisa Vaisa is India's premier podcast on personal finance, boasting over 4 million downloads, featuring over 200 hours of insightful content and discussions, hosting more than 250 guests, and presenting a wealth of knowledge through over 450 episodes. Since 2017, Paisa Vaisa hosts experts from mutual funds, stocks, real estate, loans, education financing, insurance, and much more. It has recently introduced a sub-series offering valuable insights in businesses and entrepreneurship. You can ...
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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Weekly market commentary by Hedge Fund Manager Erik Townsend and interviews with the brightest minds in the world of finance and macroeconomics. Made possible by funding from Fourth Turning Capital Management, LLC
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좋아요What’s the secret to lasting friendships? How does queer community show up through the ebbs and flows of life? And what’s the REAL story behind the “YMCA” song? In the first episode of Silver Linings, The Old Gays dive into an essential part of queer life: chosen family. They discuss the vital love, support, and sense of belonging that community provides, especially during life's toughest moments. They open up about what “queer” means to them, how chosen family has impacted their lives, and how to maintain close bonds over time–including their love for each other! “We’ve come a long way, baby.” Family isn’t just what you’re born with; it’s the people who show up, shape you, and stick around. See omnystudio.com/listener for privacy information.…
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The new year brings a wider front for fraud attacks, a growing strategy by fraudsters to overwhelm regulators and a new administration with new oversight priorities, says Jim Houlihan from Paladin Fraud.
The BAI Banking Strategies podcast explores a cautiously improved deposit outlook, stubborn margins and the real story on primacy and digital accounts.
1 34.06 - Preparing banking’s front line for a deepfake future 19:28
19:28 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:28
나중에 재생 나중에 재생 리스트 좋아요 좋아요Advances in AI already boost voice-based deepfakes. Sara Seguin from the fraud-focused fintech Alloy joins the BAI Banking Strategies Podcast to discuss the growing threat and how FIs can protect themselves and customers.
SAS’s Diana Rothfuss joins the BAI Banking Strategies Podcast to explore the sinister rise of deepfakes, identity theft and elaborate scams, plus how generative AI can be a curse and a blessing when it comes to fraud.
1 34.04 - Fight fraud on all fronts: Check protections to cloud-based solutions 13:55
13:55 나중에 재생 나중에 재생 리스트 좋아요 좋아요13:55
나중에 재생 나중에 재생 리스트 좋아요 좋아요From reviving anti-check fraud efforts to engaging the cloud for your defense, there are smart ways to stay ahead of financial crime.
1 34.03 - ‘Right-sizing’ deposits and the challenge of short-term CD books 16:33
16:33 나중에 재생 나중에 재생 리스트 좋아요 좋아요16:33
나중에 재생 나중에 재생 리스트 좋아요 좋아요U.S. bank deposits have not yet returned to their health of a few years ago, but they are improving. Tom Hoscheidt and Isio Nelson join the BAI Banking Strategies Podcast to explain.
ServiceNow’s Greg Kanevski joins the BAI Banking Strategies podcast to talk about check vulnerabilities, funding fraud recovery and why you can market your defenses as a competitive asset.
BAI’s Tom Hoscheidt and Isio Nelson join Senior Editor Rachel Koning Beals on the BAI Banking Strategies Podcast to dig deeper into a midyear snapshot of BAI deposit research.
AI has potential to be a competition leveler in financial services.
1 33.06 - AI means change in the bank, but where may surprise you 29:46
29:46 나중에 재생 나중에 재생 리스트 좋아요 좋아요29:46
나중에 재생 나중에 재생 리스트 좋아요 좋아요ServiceNow’s Greg Kanevski tells BAI’s Rachel Koning Beals about many more departments in which AI is expected to make its mark. AI can stretch human capital for higher-touch responsibility in compliance and it could lead to data-first M&A. Listen now.
IDology's Crystal Blythe discusses in the BAI Banking Strategies podcast that the real-time fraud fight lies solidly with building out an information-sharing consortium across collaborators and competitors.
Brian Keefe of NICE Actimize joined the BAI Banking Strategies podcast to share his best ideas to leverage fraud-detection technology and real-time interdiction.
BAI Global Innovation Awards Lead Judge Amy Radin and Vice President & Portfolio Head - Strategic Accounts, Financial Services of Infosys Raghav Agarwal join the BAI Banking Strategies podcast to share recent industry innovation trends and how banks can position themselves as leaders focused on customers, data, and collaboration.…
In today's fiercely competitive environment, marketers are feeling the pressure to drive engagement, strengthen loyalty, and achieve deposit growth. Robert Ropars from Vericast joins us to share his perspective on how financial institutions can drive customer acquisition, increase retention and develop attribution strategies in the digital marketing space.…
Brian Keefe from NICE Actimize joins on the BAI Banking Strategies podcast to talk about heightened volume and patterns of fraud during the holidays, and what banks can do about it.
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BAI Banking Strategies
Marc Salinas and Eric Campbell from Bottomline Technologies join us to share how recent industry events create an opportunity for financial institutions to position themselves as a valued resource for their business banking and commercial clients and win the battle for primary ownership of the customer relationship.…
FedNow is officially live. With the launch comes the potential for financial institutions to expand and provide different products and services that they are just touching on today. Brian Keefe from NICE Actimize joins us to tell us more about how FedNow can be safe and efficient, all while allowing for a wider range of innovative instant payment services in the near future.…
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BAI Banking Strategies
1 32.06 - Fraud activity is increasing – how to protect your institution and customers 23:37
23:37 나중에 재생 나중에 재생 리스트 좋아요 좋아요23:37
나중에 재생 나중에 재생 리스트 좋아요 좋아요Greg Kanevski of ServiceNow joins the BAI Banking Strategies podcast to discuss the impact of increased fraud on financial institutions and how they can better protect themselves and their customers in their fight against fraudsters.
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BAI Banking Strategies
1 32.05 - Fact vs Fiction: Debunking fraud and faster payments myths 16:45
16:45 나중에 재생 나중에 재생 리스트 좋아요 좋아요16:45
나중에 재생 나중에 재생 리스트 좋아요 좋아요Mark Majeske of Alacriti joins the BAI Banking Strategies podcast to dissect and debunk some of the top myths regarding fraud and faster payments.
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BAI Banking Strategies
1 32.04 - Creating a better digital payments experience for businesses 19:17
19:17 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:17
나중에 재생 나중에 재생 리스트 좋아요 좋아요Payments are a central focus in digital banking for retail customers. This is less the case when it comes to businesses. Layne Kight from Deluxe is with us to share ideas on how banks and credit unions can create a better payments experience for their business customers.
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BAI Banking Strategies
1 32.03 - Easing the banking challenges for people with disabilities 19:02
19:02 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:02
나중에 재생 나중에 재생 리스트 좋아요 좋아요Val Srinivas from Deloitte joins us to share his firm’s recent research into the difficulties people with disabilities encounter while banking, and how banks can make things easier.
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BAI Banking Strategies
The stunning collapse of Silicon Valley Bank and other banks in early 2023 has reframed how the industry is thinking about risk. Joan McGowan and Tom French from SAS join us to offer advice to banks and credit unions on how to better address the many risks they face.
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BAI Banking Strategies
1 32.01 - Why banks should help families break the money-talk taboo 21:24
21:24 나중에 재생 나중에 재생 리스트 좋아요 좋아요21:24
나중에 재생 나중에 재생 리스트 좋아요 좋아요American families dislike talking about money – a recent Wells Fargo survey found that 40% of people would rather talk to their parents about their funeral plans than about their financial plans. Michael Liersch, head of advice and planning for Wells Fargo Wealth and Investment Management, joins us with insights on how banks can help families build more open relationships about money, and why it’s in the banks’ interests to do so.…
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BAI Banking Strategies
Banking is getting more complex, and that greater complexity is creating more uncertainties and more risks. Sam Savage from Probability Management joins us to make a case for why banking institutions should change the way they think about and deal with uncertainties.
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BAI Banking Strategies
The visual images of natural disasters tend to highlight damage to property, but the real lasting damage is done to people. Kate Bulger from Money Management International joins us to talk about their BAI Global Innovation Award-winning program to help low and moderate income people deal with their finances after a disaster.…
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BAI Banking Strategies
As banks work toward deeper and longer-lasting connections with their customers, their choice of language matters. Beth Johnson, chief experience officer at Citizens Bank, is our guest to talk about how her bank is rethinking how it uses words.
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BAI Banking Strategies
1 31.05 - The original mobile banking is finding new purpose 20:46
20:46 나중에 재생 나중에 재생 리스트 좋아요 좋아요20:46
나중에 재생 나중에 재생 리스트 좋아요 좋아요Mobile bank branches have been around for years, but its versatility is giving it a growing role at some institutions. Todd Barnhart and Chris Hill from PNC Bank join us on the BAI Banking Strategies podcast to discuss how they’re taking to the road to reach underserved communities.
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BAI Banking Strategies
The world of real-time payments is about to have a new heavyweight contender as the Federal Reserve rolls out its FedNow Service in 2023. Brian Keefe from NICE Actimize joins us to tell us more about FedNow and how the new service stands to benefit smaller banking institutions.
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BAI Banking Strategies
1 31.03 - Despite crypto turmoil, this firm is following the customers 19:39
19:39 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:39
나중에 재생 나중에 재생 리스트 좋아요 좋아요While many in the financial world are running away from crypto and its perceived dangers, there are others who see lots of opportunity. Gene Grant, CEO at LevelField Financial in Houston, joins us to talk about what his new bank wants to do in the crypto space, and why now is the right time to do it.…
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BAI Banking Strategies
1 31.02 - Getting ready for the largest wealth transfer ever 19:57
19:57 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:57
나중에 재생 나중에 재생 리스트 좋아요 좋아요Millennials and Gen Z are starting to inherit money in what will end up as the greatest transfer of wealth in history. Steven Ramirez from Beyond the Arc is our guest to discuss the scale of this transfer, and how banking institutions can position themselves to attract some of those assets.
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BAI Banking Strategies
Because banking institutions are in the money business – their customers’ and their own – they are also in the risk business. Keith Pearson, head of financial services at ServiceNow, joins us to discuss how banks and credit unions can improve their security by digitalizing their risk management.
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BAI Banking Strategies
1 30.08 - What’s now and what’s next in digital modernization 21:28
21:28 나중에 재생 나중에 재생 리스트 좋아요 좋아요21:28
나중에 재생 나중에 재생 리스트 좋아요 좋아요Banking continues its digital makeover, both to gain efficiencies and to meet customer desires for faster, easier and more convenient. BAI’s Debbie Bianucci and Dennis Gada from Infosys join us to discuss the trends and priorities they’re seeing in the industry’s digital transformation.
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BAI Banking Strategies
1 30.07 - Finding opportunities in banking cannabis and crypto 18:58
18:58 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:58
나중에 재생 나중에 재생 리스트 좋아요 좋아요Many community banks are feeling pressure to grow to avoid being wiped out or bought out. Could serving non-traditional businesses provide the new opportunity they need? Ryan James, CEO of Surety Bank in central Florida, joins us to discuss his bank’s experiences with the non-traditional, including moving into cannabis and crypto-related banking.…
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BAI Banking Strategies
1 30.06 - The path to personalization in digital customer service 17:37
17:37 나중에 재생 나중에 재생 리스트 좋아요 좋아요17:37
나중에 재생 나중에 재생 리스트 좋아요 좋아요Customer service is cheaper for banks to deliver digitally than via other channels – the trick is to do in a personalized way. Jennifer Timbrook from STAR Financial Bank joins us to discuss her Indiana-based bank’s approach to digital customer service.
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BAI Banking Strategies
1 30.05 - Positioning ESG at banks as good business in 2023 20:46
20:46 나중에 재생 나중에 재생 리스트 좋아요 좋아요20:46
나중에 재생 나중에 재생 리스트 좋아요 좋아요Environmental, social and governance considerations are growing in importance at banks and credit unions. Gary Levante, who heads the ESG effort at Berkshire Bank, explains why banks should view embracing ESG as a way to gain a competitive edge.
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BAI Banking Strategies
Our series on key issues for banks in 2023 focuses this week on finding, nurturing and retaining talent. Megan Burkhart, chief human resources officer at Comerica, discusses how her bank is dealing with the talent challenge and she offers insights that may be of value to other institutions.
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BAI Banking Strategies
Banking-as-a-service is among the most talked-about innovations in banking, and also perhaps among the least understood. Jeannette Kescenovitz, who leads development of banking-as-a-service capabilities at Finastra, shares her views on how BaaS might grow its presence at U.S. banks and credit unions in 2023.…
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BAI Banking Strategies
An aggressively rising interest rate environment can cut both ways for the banking industry. Tom Brown, long-time banking industry analyst and editor of Tom Brown’s Banking Weekly newsletter, offers his views on rate impacts as part of his outlook for banks in 2023 and beyond.
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BAI Banking Strategies
1 30.01 - The best of the best in financial services innovation 20:22
20:22 나중에 재생 나중에 재생 리스트 좋아요 좋아요20:22
나중에 재생 나중에 재생 리스트 좋아요 좋아요Winners of the BAI Global Innovation Awards are out, and they cover a wide swath geographically and in the industry challenges that they address. Amy Radin, who works with financial services executives to anticipate and adapt to change, is our guest to talk about the BAI awards and financial services innovation more broadly.…
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BAI Banking Strategies
A number of key uncertainties face banks and credit unions in the coming year. BAI's Karl Dahlgren shares findings in our latest survey the biggest business challenges for bankers in 2023: new-customer acquisition, digital experience and talent.
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BAI Banking Strategies
With odds of a recession rising, banks are positioning themselves for tougher times. Nicole Elam, president and CEO of the National Bankers Association, tells us why minority-owned banks are now in good shape to ride out a recession.
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BAI Banking Strategies
1 29.04 - The fraud prevention use case for behavioral biometrics 19:54
19:54 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:54
나중에 재생 나중에 재생 리스트 좋아요 좋아요Biometrics are a familiar tool used by bank and credit union fraud teams to try to thwart bad actors. Seth Ruden from BioCatch and Joey Zollinger from Alkami join us to discuss a growing area of biometrics that focuses on customers’ digital behaviors.
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BAI Banking Strategies
The dramatic rise in interest rates in recent months has more savers thinking about the returns they’re getting on their money. Neil Stanley from The CorePoint joins us to talk about how banks should be thinking about deposit pricing as a way to keep customers happy.
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BAI Banking Strategies
1 29.02 - Customer financial health should be a top priority 13:25
13:25 나중에 재생 나중에 재생 리스트 좋아요 좋아요13:25
나중에 재생 나중에 재생 리스트 좋아요 좋아요In an economy stressed by high inflation and growing recession worries, many Americans are struggling with their finances. Rochelle Gorey from SpringFour discusses how banks and credit unions can be more innovative in tending to their customer’s overall financial health.
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BAI Banking Strategies
1 29.01 - Bank leaders are the make-or-break for innovation 18:38
18:38 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:38
나중에 재생 나중에 재생 리스트 좋아요 좋아요Between tech advances and new competition, banking institutions need to be innovators to keep pace with the trendsetters. Paul Steenkamp, a former banker and author of a new book on leadership and innovation, joins us to offer insights on how banks can better embrace change.
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BAI Banking Strategies
1 28.08 - Neobanks: Disruptive technology, elusive profits 20:23
20:23 나중에 재생 나중에 재생 리스트 좋아요 좋아요20:23
나중에 재생 나중에 재생 리스트 좋아요 좋아요Neobanks are having a lot of success getting customers to open accounts, but very few are making any money. Christoph Stegmeier from the global consultancy Simon-Kucher joins us to discuss profitability challenges and other findings of their 2022 study on neobanking.
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BAI Banking Strategies
Banks are required by law to know their customers. Deep fake technology in the hands of outlaws is making that hard job even harder. Vijay Balasubramuniyan, CEO at Pindrop, joins us to talk about the world of deep fakes, and how this technology is impacting the world of banking.
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BAI Banking Strategies
1 28.06 - Want to connect better with customers? Try empathy 18:45
18:45 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:45
나중에 재생 나중에 재생 리스트 좋아요 좋아요Success at bank contact centers has long been measured by resolution speed and call volume. But is this changing? Terri Panhans from Vericast joins us to share her insights on how the role of contact centers is evolving as day-to-day banking transactions go increasingly digital.
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BAI Banking Strategies
1 28.05 - Data's expanding role in protecting against fraud 19:28
19:28 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:28
나중에 재생 나중에 재생 리스트 좋아요 좋아요Banking institutions lose billions of dollars each year to fraud, and every dollar lost comes with a 4X multiplier that jacks up the costs. Greg Kanevski from ServiceNow shares his insights on how banks and credit unions can put data to better use to push back on the bad actors and save big money in the process.…
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BAI Banking Strategies
Banks and credit unions are challenged to fill job openings as they go up against fintechs and other competitors in a tight labor market. Craig Alexander, head of talent acquisition at BMO Financial Group, tells us about their new hiring program focused on a population segment looking for opportunity.…
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BAI Banking Strategies
1 28.03 - Why Know Your Business should be a bank’s business 18:48
18:48 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:48
나중에 재생 나중에 재생 리스트 좋아요 좋아요Everyone in banking knows about KYC – Know Your Customer. Less well-known is its close cousin, Know Your Business. Heidi Hunter, chief product officer at IDology, joins us to talk about the role of KYB for banking institutions and how they can do it more effectively.
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BAI Banking Strategies
In the ultracompetitive fintech space, it’s hard for any startup to attract funding, and it’s even harder for Black, Hispanic, women and LGBTQ entrepreneurs. Elizabeth McCluskey from the Discovery Fund at CUNA Mutual joins us to discuss investing in fintechs being started up by members of underrepresented groups.…
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BAI Banking Strategies
1 28.01 - Building future bank leaders by sending them away 19:31
19:31 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:31
나중에 재생 나중에 재생 리스트 좋아요 좋아요Like other businesses, banks and credit unions always have to be on guard against organizational inertia. Sandra Quince, an executive at Bank of America, talks about its executive-loan program that brings in new ways of thinking while developing future bank leaders.
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BAI Banking Strategies
The metaverse is still in its early stages of development, but some banks are already thinking about its customer-connecting potential. Sandeep Vishnu, a partner at the consulting firm Capco, shares his thoughts on how financial institutions might find a home in the metaverse.
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BAI Banking Strategies
1 27.07 - Keeping the community bank feel through a digital transformation 16:23
16:23 나중에 재생 나중에 재생 리스트 좋아요 좋아요16:23
나중에 재생 나중에 재생 리스트 좋아요 좋아요Banks and credit unions know the future is digital, and that traveling there is a long road with many obstacles. Chris Craver, head of digital products at Valley National Bank, joins us to talk about his bank’s approach to digital transformation and outlook for the future.
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BAI Banking Strategies
Northern Trust is as traditional as a bank comes, but behind that stately façade, breakthrough innovations are being developed. Marc Mallett, Northern Trust's head of whole office strategy, tells us more about what the bank is doing on the leading edge of change.
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BAI Banking Strategies
1 27.05 - Banks may face more liability for payments fraud 18:21
18:21 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:21
나중에 재생 나중에 재생 리스트 좋아요 좋아요There continues to be an increase in scams and fraud that target banks and their customers. And with this continued increase could come more liability for banks when scams and fraud occur. Jake Emry, a fraud prevention expert at NICE Actimize, discusses how regulators are reinterpreting existing laws, and how banking institutions can better protect themselves.…
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BAI Banking Strategies
1 27.04 - Customer demand is driving open banking adoption 20:06
20:06 나중에 재생 나중에 재생 리스트 좋아요 좋아요20:06
나중에 재생 나중에 재생 리스트 좋아요 좋아요If customers own their banking data and can decide how it's used, what does that mean for banks and credit unions? David Foss, CEO at Jack Henry & Associates, joins us to discuss open banking and the scale-defying opportunities it can provide for regional and community institutions.
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BAI Banking Strategies
Diversity, equity and inclusion is a key issue for banking institutions, and also for the federal agencies that regulate them. Nikita Pearson, director of the FDIC’s Office of Minority and Women Inclusion, tells us what her agency is doing to promote DEI internally and at banks.
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BAI Banking Strategies
1 27.02 - Content feeds can be banking's path to personalization 19:22
19:22 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:22
나중에 재생 나중에 재생 리스트 좋아요 좋아요Greater engagement with customers means greater loyalty, which in turn leads to greater customer lifetime value. Matt Gillin, CEO at Relay Network, joins us to discuss how banking institutions can use content feeds to elevate customer engagement and increase personalization.
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BAI Banking Strategies
Many U.S. banks are building scale via acquisition. Among the largest institutions, Citizens Bank looks to be the pacesetter. Don McCree, vice chairman and head of commercial banking at Citizens, is with us to talk about its M&A strategy and what he sees ahead for the industry.
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BAI Banking Strategies
1 26.08 - Building relationships with the next gen through lending 19:44
19:44 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:44
나중에 재생 나중에 재생 리스트 좋아요 좋아요Millennials and Gen Z represent almost half of the U.S. population, and they’re growing up so fast. Rajesh Shah from Citizens Bank and Bal Shukla from Infosys join us to discuss why lending is the right product set for banks to build strong relationships with younger Americans.
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BAI Banking Strategies
1 26.07 - The "credit washing" mess and how banks can avoid it 18:38
18:38 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:38
나중에 재생 나중에 재생 리스트 좋아요 좋아요In recent years, an increasing number of Americans have walked away from their credit history through a maneuver known as "credit washing." Jason Kratovil, head of public policy at SentiLink, explains what credit washing is and the cost it’s imposing on the banking industry.
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BAI Banking Strategies
1 26.06 - An ex-crypto miner on banking and the blockchain 18:06
18:06 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:06
나중에 재생 나중에 재생 리스트 좋아요 좋아요The blockchain is for more than just cryptocurrencies, but how can banks best put this technology to work? Zack Bishop from Synovus Financial, a one-time crypto miner, is with us to talk about the blockchain and a new stablecoin project that his bank is a part of.
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BAI Banking Strategies
One of the pandemic's significant impacts is that it has led to a surge of new small businesses being formed across the U.S. Karl Dahlgren, managing director for research at BAI, joins us to talk about new BAI Banking Outlook research that sheds light on what small businesses want from their banks.
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BAI Banking Strategies
Banking customers want fast, they want safe and they want both available to them digitally. Heidi Hunter, VP of product innovations at IDology, joins us to talk about digital identity verification and how it can help banks and credit unions deliver speed and security.
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BAI Banking Strategies
1 26.03 - How to help Americans become smarter about money 17:34
17:34 나중에 재생 나중에 재생 리스트 좋아요 좋아요17:34
나중에 재생 나중에 재생 리스트 좋아요 좋아요With April being Financial Literacy Month, the focus of this week's podcast is education. Rod Griffin, who leads consumer education at Experian, joins us to talk about what Americans need to know financially, and how banks can help them learn.
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BAI Banking Strategies
1 26.02 - It's not too late for community banks to digitally transform 19:40
19:40 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:40
나중에 재생 나중에 재생 리스트 좋아요 좋아요Two years after the pandemic began, the rush to digital by banks and credit unions continues at a rapid clip. Josh Brown, chief operating officer at BrightFi, joins us to discuss what digital transformation might look like for smaller financial institutions.
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BAI Banking Strategies
When Climate First is part of your name, it’s clear where your priorities lie. Ken LaRoe, founder and CEO at Climate First Bank, joins us to talk about his startup institution, its name and its values in the context of broader issues in banking today.
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BAI Banking Strategies
With all the pressing challenges that community banks face, should they also devote brain space to cryptocurrencies? Shuki Licht, chief innovation officer at Finastra, makes his case for why community banks should be focused on crypto now.
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BAI Banking Strategies
Improving the digital customer experience is one of 2022’s top business challenges for financial services providers, according to BAI Banking Outlook research. Gaurav Bhatia, chief marketing and digital experience officer at PenFed Credit Union, joins us to talk about what his institution is doing for its 2.6 million members and how it’s working.…
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BAI Banking Strategies
Millions of Americans are living their lives largely outside the banking system. Lisa Fischer, chief growth and lending officer at Mission Lane, joins us to discuss how data can be used to provide more financial access to the underbanked.
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BAI Banking Strategies
Bank mergers are occurring at a brisk pace these days. Some deals will be successful, while others will be less so. What accounts for the diverging outcomes? Vibhas Ratanjee, a specialist in M&A integration from Gallup, discusses the role culture can play in making it more likely that a banking merger will work out according to the dealmakers’ plans.…
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BAI Banking Strategies
Rising inflation joins growing competition and digital disruption as key threats for banking in 2022. Prominent banking analyst Tom Brown tells us why he nonetheless has a rosy outlook for the industry this year.
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BAI Banking Strategies
Digital banking continues to grow in momentum and importance. Jacquie Hersch, head of industry marketing for financial services at ServiceNow, joins us to discuss digital transformation and how banks can offer even more effective digital products and services.
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BAI Banking Strategies
When the pandemic restricted access to branch lobbies, customers took to the idea of making appointments when doing their banking. Matt Hertel from UKG joins us to talk about the current state of appointment-setting and where he sees it going in the years ahead.
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BAI Banking Strategies
Credit unions are getting more active in the bank-buying business as a way to add scale and efficiencies. Our guest is Jeff Disterhoft, who heads Iowa’s GreenState Credit Union, the most active M&A player in that market.
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BAI Banking Strategies
With the end of 2021 in sight, it’s time to start thinking about what we might experience in banking in the coming year. Karl Dahlgren, who heads the research group at BAI, is with us to talk about emerging issues and ongoing trends that stand to affect the industry in 2022.
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BAI Banking Strategies
1 24.08 - Fraudsters are copying customer behavior to fool safeguards 20:23
20:23 나중에 재생 나중에 재생 리스트 좋아요 좋아요20:23
나중에 재생 나중에 재생 리스트 좋아요 좋아요Banking-related fraud cases have soared during the COVID-19 pandemic. David Schneiderman and Andrew Corbett from NICE Actimize join us to discuss the fraud trends that have become a huge customer-security challenge, and how banks and credit unions can fight back.
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BAI Banking Strategies
As banks and credit unions undergo digital transformation, the mortgage department is getting its share of attention. This is making the mortgage process much faster and less manual. Phillip Petrie, vice president at ServiceLink, joins us to discuss how automation and other advances are streamlining the mortgage business.…
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BAI Banking Strategies
1 24.06 - The pandemic may ease off, but not banking innovation 19:14
19:14 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:14
나중에 재생 나중에 재생 리스트 좋아요 좋아요Growing competition in financial services is fueling a corresponding upswing in innovation among both new entrants and established players. BAI's Debbie Bianucci and Dennis Gada from Infosys discuss the latest innovations they're seeing, and how those advances stand to change the industry.
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BAI Banking Strategies
1 24.05 - A successful DEI program is built on data and relationships 20:30
20:30 나중에 재생 나중에 재생 리스트 좋아요 좋아요20:30
나중에 재생 나중에 재생 리스트 좋아요 좋아요Leverage data and relationships — that, in a nutshell, is Fifth Third Bank’s plan to promote diversity, equity and inclusion. Stephanie Smith, who heads the bank’s DEI efforts, tells us more about building a program to provide greater access and opportunity, both in the bank and in the community.
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BAI Banking Strategies
Digital banking made tremendous gains during the pandemic. While some banks and credit unions lagged, others set the pace. David Tuyo, head of Los Angeles-based University Credit Union, joins us to talk about what his institution has done, where it’s headed and what others can learn from UCU's acceleration into digital banking.…
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BAI Banking Strategies
Environmental, social and governance considerations are rising in importance in banking. Amelia Pan, managing director in the ESG advisory group at PJT Partners, joins us with thoughts on how bankers should think about ESG as it gains in stature.
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BAI Banking Strategies
Identity fraud, account takeover, phishing attempts — financial institutions have seen all of these crimes increase in 2021. Andy Shank, vice president of fraud and risk product management at Vericast, joins us to discuss how banks and credit unions can better protect customers from these growing threats.…
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BAI Banking Strategies
Like other industries, banks can often benefit in the present by learning lessons from the past. Financial commentator Zachary Karabell joins us to discuss "Inside Money: Brown Brothers Harriman and the American Way of Power," his new book on one of the nation's oldest financial firms, and why its story matters for banks today and in the future.…
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BAI Banking Strategies
1 23.09 - Personalization offers 'tremendous opportunity' for banks and credit unions 19:12
19:12 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:12
나중에 재생 나중에 재생 리스트 좋아요 좋아요The personalization trend being driven by online retail, streaming media and other industries is also a front-of-mind issue for banks and credit unions. Greg Kanevski, global head of banking at ServiceNow, discusses a personalization strategy that has an optimal mix of people and technology.
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BAI Banking Strategies
1 23.08 - U.S. banks are playing catch-up on digital technology 18:53
18:53 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:53
나중에 재생 나중에 재생 리스트 좋아요 좋아요Where’s the leading edge of design and technology in banking, and how is it changing the industry? Jean-Pierre Lacroix, president of the branding and design firm SLD, tells us what North American banks can learn from overseas financial institutions about the latest tech and how they can put those insights to work.…
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BAI Banking Strategies
1 23.07 - Personalized banking is all about the customer journey 21:25
21:25 나중에 재생 나중에 재생 리스트 좋아요 좋아요21:25
나중에 재생 나중에 재생 리스트 좋아요 좋아요Customer relationships are highly valuable assets for banks and credit unions, and that makes them potentially lucrative targets for fintechs and other competitors. Cheryl Chiodi from ABBYY and industry consultant Jim Griffin share ideas on creating personalized banking experiences to strengthen customer relationships and stand up to outside threats.…
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BAI Banking Strategies
The double whammy of COVID and competition has banks and credit unions speeding up their move to the cloud. Chris Zingo from Finastra joins us to talk about how the financial industry is changing its approach to the cloud as digital banking grows in importance.
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BAI Banking Strategies
Banking customers want speed, convenience and ease of use. They also want customized experiences that address their specific needs. Chris Stanley from Moody’s Analytics joins us to discuss what goes into creating this kind of personalized customer experience as banking goes ever more digital.
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BAI Banking Strategies
As banks, credit unions and other businesses rely more on customer data, that data rises in value and becomes more of a theft target. Jim Van Dyke, SVP for innovation at Sontiq and a leading voice on data breaches, discusses how financial institutions can best protect their customers.
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BAI Banking Strategies
1 23.03 - The mutual benefits of bank-fintech partnerships 18:01
18:01 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:01
나중에 재생 나중에 재생 리스트 좋아요 좋아요There was a time when banks tended to give fintechs the side-eye. These days, banks are taking another look at fintechs as they consider them as a potential business partner. Randy Rivera, an ex-banker who's now on the fintech side, shares his thoughts on the benefits and challenges of a bank-fintech partnership.…
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BAI Banking Strategies
1 23.02 - TD wants to be the 'go-to' bank for Black and Latinx customers 16:47
16:47 나중에 재생 나중에 재생 리스트 좋아요 좋아요16:47
나중에 재생 나중에 재생 리스트 좋아요 좋아요To address long-standing financial inequality, U.S. banks are stepping up their public commitments to make more capital available in underserved communities. Michael Innis-Thompson, the head of community lending at TD Bank, joins us to talk about a $105 million fund to help minority-owned small businesses and an even bolder initiative that the bank is undertaking.…
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BAI Banking Strategies
Middle-market banks may be large businesses in terms of assets and reach, but they lack valuable scale compared to the industry’s biggest players. Danelle Faust from Accenture Interactive shares a customer-centered strategy that can help middle-market banks compete more effectively despite the size gap.…
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BAI Banking Strategies
Banks and credit unions seeking to tighten connections with their customers need to know what those customers value. Karl Dahlgren, managing director for research at BAI, joins us to share interesting and some surprising results from the latest BAI Banking Outlook research on consumer banking preferences.…
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BAI Banking Strategies
1 22.07 - What is banking's role in addressing climate change? 18:49
18:49 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:49
나중에 재생 나중에 재생 리스트 좋아요 좋아요It may surprise banks and credit unions to know that they are seen by some as high emitters of climate-altering carbon. Emily Kreps, global director for capital markets at CDP Worldwide, explains the thinking behind the high-emitter status, and what bankers can do to change it.
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BAI Banking Strategies
1 22.06 - Open banking and the future of customer relationships 19:14
19:14 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:14
나중에 재생 나중에 재생 리스트 좋아요 좋아요The pandemic-related upswing in digital banking is also adding momentum to open banking. Nick Farrow from Modern Treasury joins us to talk about where open banking stands in the U.S. now, and how it may change future customer relationships.
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BAI Banking Strategies
After more than a year of extreme stress and uncertainty, America's small businesses are gathering momentum in a bustling economy. Patrick Smith, head of small business banking at Santander Bank, joins us to offer his thoughts on what small businesses need most from their banks now, and how best to deliver it to them.…
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BAI Banking Strategies
The branch isn’t going away but it is evolving. PWCampbell CEO Jim Caliendo offers his thoughts on where branches are headed – what they’ll look like, what they’ll offer customers and more.
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BAI Banking Strategies
For many investors, their expected return is more than maximum profitability. They also want their capital to produce a positive social impact. Ron Homer, long-time investment manager at RBC Global Asset Management, joins us to talk about impact investing and how its appeal is growing.
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BAI Banking Strategies
1 22.02 - Why multi-loan preapprovals are the right tool for 2021 19:34
19:34 나중에 재생 나중에 재생 리스트 좋아요 좋아요19:34
나중에 재생 나중에 재생 리스트 좋아요 좋아요The lending opportunities in 2021 are starting to look different from 2020's. How can financial services organizations benefit from a customer's new priorities? Stephenie Williams, executive director of acquisition solutions at Harland Clarke, discusses how multi-loan preapprovals can help.
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BAI Banking Strategies
1 22.01 - Better tech is the key to better banking regulation 22:23
22:23 나중에 재생 나중에 재생 리스트 좋아요 좋아요22:23
나중에 재생 나중에 재생 리스트 좋아요 좋아요Protecting customers and staying onside with the regulators are perennial challenges for financial services organizations. How is technology helping now, and how could better tech help even more? David Ehrich, executive director at the Alliance for Innovative Regulation, offers some thoughts on regtech’s current and future role. He also discusses his role as a judge in the BAI Global Innovation Awards, and why financial services needs more of an innovation mindset.…
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BAI Banking Strategies
1 21.08 - What bankers need to know, generation by generation 18:48
18:48 나중에 재생 나중에 재생 리스트 좋아요 좋아요18:48
나중에 재생 나중에 재생 리스트 좋아요 좋아요New BAI research is out with detailed portraits of each generation, from baby boomers to Gen Z, and what its members want from their financial services organizations. Karl Dahlgren, managing director for research at BAI, digs into the findings that bank and credit union leaders will find insightful.
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BAI Banking Strategies
Banks and credit unions have digitally adapted to the changes that came with COVID, though each one at a different speed and intensity. Danny Baker and Josh Spisak, both from Fiserv, join us to discuss how financial services providers are digitally responding to the pandemic’s impacts and where those efforts go from here.…
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