최고 Workers Comp 팟캐스트 (2025)

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When You’re Hot, You’re Hot: The Impact of Heat on Workplace Injuries 25:14

10d ago25:14

25:14

Hot enough for ya? Guest Sebastian Negrusa Ph.D. is a researcher at the Workers’ Compensation Research Institute (WCRI) and the co-author of the recent WCRI study “Impact of Excessive Heat on the Frequency of Work-Related Injuries.” What role does excessive heat in the workplace play in employee injuries? Turns out, it’s a lot. In temperatures of m…

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Straight Outta Workers' Comp Episode 16 - Alex O’Neal, Live from WCI 2025! 18:44

10d ago18:44

18:44

Guest(s): Alex O’Neal (Arbicare) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Alex O’Neal (Arbicare). He discussed what it’s like from advancing from someone brand new to the industry in 2010 to now being an entrepreneur, subject matter expert, and the facilitator of other people’s aspiration…

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Workers Comp Unwrapped 308; Billing for Freelance Worker Injuries: SB 988 Compliance 12:04

10d ago12:04

12:04

Send us a text Workers’ Comp Unwrapped Episode 308: Explore billing for freelance worker injuries under SB 988 in California. Learn verification steps, documentation requirements, and billing best practices to ensure compliance and timely reimbursements. #WorkersCompUnwrapped #Episode308 #WorkersCompBilling #FreelanceWorkers #GigEconomy #Independen…

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Straight Outta Workers' Comp Episode 15 - Barbara Curd, Live from WCI 2025! 13:26

11d ago13:26

13:26

Guest(s): Barbara Curd (PCSI) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Barbara Curd (PCSI). Her mindset of “fit the job to the person” is a game-changer paradigm in recovery, especially for military veterans and individuals with significant disabilities. Empowering people to grow into res…

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Straight Outta Workers' Comp Episode 14 - Livingston, Hamlin, & Kertay, Live from WCI 2025! 24:37

12d ago24:37

24:37

Guest(s): Debra Livingston (ReEmployability), Greg Hamlin (Berkley Industrial Comp (a Berkley Company)), Dr. Les Kertay (Ascellus) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark and Bob were joined by Debra Livingston (ReEmployability), Greg Hamlin (Berkley Industrial Comp (a Berkley Company)), Dr. Les Kerta…

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Straight Outta Workers' Comp Episode 13 - Still More Live from WCI 2025! 23:03

13d ago23:03

23:03

Guest(s): Gloria Fagan (Shepherd Center) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Gloria Fagan (Shepherd Center). She shared the important difference between “inter” disciplinary and “multi” disciplinary and how that patient-centered, team-oriented approach is the best way to help someone…

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Straight Outta Workers' Comp Episode 12 - Yet Even More Live from WCI 2025! 16:22

14d ago16:22

16:22

Guest(s): Chris Letsos (Kids' Chance of America) Description: In this live podcast from the WCI conference in Orlando on August 18, Mark and Bob were joined by Chris Letsos (Kids' Chance of America). This is his third week as the new (and first) CEO of KCOA so the WCI conference was his first big opportunity to network with all of their supporters …

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Straight Outta Workers' Comp Episode 11 - Even More Live from WCI 2025! 23:17

15d ago23:17

23:17

Guest(s): Darrell Bruga (Empatha) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Darrell Bruga (Empatha). These two friends reminisced about their common passion for the biopsychosocial treatment approach and its trajectory of adoption over the past 15+ years. Darrell discussed how AI and teleh…

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Straight Outta Workers' Comp Episode 10 - More Live from WCI 2025! 21:29

16d ago21:29

21:29

Guest(s): Jim Anderson (Cattie & Gonzalez) Cameo(s): Catherine Benavidez (IMO) Description: In this live podcast from the WCI conference in Orlando on August 18, Mark and Bob were joined by Jim Anderson (Cattie & Gonzalez). Jim shared a preview of his session entitled “Workers’ Compensation at a Crossroads: Challenges and Opportunities for Reform” …

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Workers Comp Unwrapped 307; Billing for Gig Worker Injuries: Navigating Proposition 22 22:58

17d ago22:58

22:58

Send us a text Workers’ Comp Unwrapped Episode 307: Navigating gig worker injuries under California’s Proposition 22 can be tricky for providers. In this episode, Max and Ayesha break down the rules for billing, common claim challenges, and strategies to maximize reimbursements while staying compliant. Learn how to handle approvals, coding, documen…

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Straight Outta Workers' Comp Episode 9 - Live from WCI 2025! 20:12

17d ago20:12

20:12

Guest(s): Stuart Colburn (Downs Stanford), Roberta Mike (Strategic Comp) Cameo(s): Evelyn McGill (Virginia Workers’ Comp Commission) Description: In this live podcast from the WCI conference in Orlando on August 18, Mark and Bob were joined by Stuart Colburn (Downs Stanford) and Roberta Mike (Strategic Comp, Workers’ Compensation Career Mentorship …

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Workers Comp Unwrapped 306; Billing for Vocational Rehab Services in Workers’ Comp 18:41

24d ago18:41

18:41

Send us a text Ep. 306 – Billing for Vocational Rehabilitation Services in Workers’ Comp Injured workers often need vocational rehab to get back to work—but how do you bill for those services correctly in workers’ comp? In this episode, Max and Ayesha explore the ins and outs of billing for voc rehab services, including the correct codes, documenta…

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Workers Comp Unwrapped 305; Higher Disability Payments: Optimizing Billing for TTD Increases 15:54

1M ago15:54

15:54

Send us a text Ep. 305 – Higher Disability Payments: Optimizing Billing for TTD Increases The California TTD rate is rising 3.8% in 2025—good news for injured workers, but a billing challenge for providers. In this episode, Max and Ayesha explain how the new rates affect medical billing, med-legal evaluations, and claim timelines. Learn best practi…

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Straight Outta Workers' Comp - Episode 8: Advocating Advocacy 38:40

1M ago38:40

38:40

Advancing Advocacy in Risk Management is a new way of managing the experience of a claimant to maximize the benefit to all stakeholders. The initial focus is on workers’ compensation, but this same mindset can be used for general liability, safety programs, and any other risk management setting where someone is handling a claim. The need for timely…

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Workers Comp Unwrapped 304; New Physician and Pharmaceutical Fee Schedules: What’s Changing in 2025 15:34

1M ago15:34

15:34

Send us a text Ep. 304 – New Physician and Pharmaceutical Fee Schedules: What’s Changing in 2025 California’s DWC has released updated physician and pharmaceutical fee schedules for 2025. In this episode, Max and Ayesha unpack the new CPT codes, drug pricing benchmarks, and conversion factors, and explain how accurate coding prevents denials and ma…

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First Responders and Workers’ Comp, Understanding Workplace Injuries and PTSD 39:59

1M ago39:59

39:59

What happens when a first responder is hurt on the job or suffers from job-related post-traumatic stress? We depend on these heroes among us, always there when we need them most. But many must depend on Workers’ Comp professionals to help them when they are injured. Guest Paolo Longo is a partner with the law firm Bichler & Longo PLLC in Orlando, F…

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Workers Comp Unwrapped 303; Impact of the 2025 Pure Premium Rate Increase on Provider Billing 16:20

2M ago16:20

16:20

Send us a text Ep. 303 – Impact of the 2025 Pure Premium Rate Increase on Provider Billing The WCIRB has approved an 11.2% increase to the 2025 pure premium rate—but what does that mean for California medical providers? In this episode, Max and Ayesha break down the ripple effect this has on reimbursement, preauthorization, denials, and provider bi…

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Workers' Comp Unwrapped 302; Liberty Mutual’s Excessive Refund Requests: How to Fight Back 12:04

2M ago12:04

12:04

Send us a text Ep. 302 – Liberty Mutual’s Excessive Refund Requests: How to Fight Back Liberty Mutual has been sending refund requests for authorized, properly billed medical services, but do you really have to pay them back? In this episode, Max and Ayesha break down the legality of these demands, explain how to challenge them through California’s…

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Workers' Comp Unwrapped 301; Navigating PPO Contracts and Silent PPOs - Maximizing Revenue 18:31

2M ago18:31

18:31

Send us a text Ep. 301 – Navigating PPO Contracts and Silent PPOs: Maximizing Revenue In this season opener, Max and Ayesha break down the world of PPO contracts and expose the hidden impact of silent PPOs on your workers’ comp reimbursements. Learn how to identify unauthorized discounts, challenge underpayments, and protect your revenue using the …

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Workers' Comp Unwrapped 228; Filing Amendments to Workers’ Comp Claims: Best Practices 15:08

3M ago15:08

15:08

Send us a text Subtitle: If You Don’t Update the Claim, You’re Updating Your Write-Off List In this episode of Workers Comp Unwrapped, Max is joined by Ayesha to break down why timely and accurate claim amendments are essential in California workers’ compensation. From new diagnoses and expanded body parts to treatment plan changes, they cover when…

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Workers' Comp Unwrapped 227: Overcoming Common Denials in Post-Acute Care Claims 16:41

3M ago16:41

16:41

Send us a text In this episode of Workers Comp Unwrapped, Max and Ayesha dive into the frustrating world of post-acute care claim denials, where even the most necessary treatments can be deemed "not medically necessary." They explore common reasons for denials, including lack of prior authorization, coding errors, and medical necessity disputes. Ay…

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Episode 7 - Mentorship and Career Development 35:35

3M ago35:35

35:35

Episode 7 of Straight Outta Workers’ Comp features Roberta Mike, Field Specialist with Strategic Comp. She has been a work comp adjuster for 44 years, including the last 15 as a field adjuster where she visits with employers, injured workers, and other stakeholders. The conversation is wide-ranging, from what she learned through our WRPA and WRP cu…

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Exclusive Remedy: The “Great Bargain” (and the Exceptions) 34:00

3M ago34:00

34:00

Let’s talk about the “exclusive remedy,” what it means, why Workers’ Comp matters, and the exceptions. The concept of exclusive remedy is based on the principle that in exchange for care and benefits, a worker injured on the job may surrender some options for additional remedies. If you’re covered by Workers’ Comp, the ability to challenge the empl…

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Workers' Comp Unwrapped 226; Essential Documents for Workers’ Comp Compliance in California 21:48

3M ago21:48

21:48

Send us a text In this must-listen episode, Max and Ayesha dive into the critical documents every provider, employer, and insurer must have to stay compliant—and paid—in California’s workers’ comp system. From first reports to lien filings, discover the exact forms, legal requirements, and common documentation pitfalls that can cost thousands in de…

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Continuous Learning: A Journey of Curiosity and Growth 30:23

3M ago30:23

30:23

Curiosity fuels career growth—that’s the key takeaway from Ronna Ruppelt’s inspiring journey through law, insurance, non-profit leadership, and now partnership at Freeman Mathis & Gary, LLP. From breaking barriers as the only female attorney at her firm to leading major organizational change, Ronna shares how asking “why?” has driven her success. I…

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Workers' Comp Unwrapped 225; Avoiding Pitfalls in Workers’ Comp Timelines: From Filing to Follow-Up 15:45

4M ago15:45

15:45

Send us a text In this episode of Workers Comp Unwrapped, Max and Ayesha break down the most important—and often missed—deadlines in California workers’ comp. From bill submissions to lien filings and UR appeals, every stage of the claims process has a strict timeline. And missing even one can mean losing your right to payment. Ayesha shares practi…

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Workers' Comp Unwrapped 224; What Happens After Maximum Medical Improvement (MMI)? 14:18

4M ago14:18

14:18

Send us a text In this episode of Workers Comp Unwrapped, Max and guest expert Ayesha dive into the real impact of Maximum Medical Improvement (MMI) on providers. While MMI signals medical stability for injured workers, it opens a new chapter of billing challenges, lien deadlines, and heightened scrutiny for healthcare providers. Learn what MMI tru…

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Workers' Comp Unwrapped 223; Collaborative Strategies Between Adjusters, Attorneys, and Providers 11:57

4M ago11:57

11:57

Send us a text 🎙 Workers Comp Unwrapped – Episode 223 Title: Collaborative Strategies Between Adjusters, Attorneys, and Providers Subtitle: Because "We Didn’t Get Your Email" Isn’t a Strategy This week, Max sits down with Ayesha to unpack why poor communication keeps claims delayed and payments missing—and what providers can do about it. From broke…

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Navigating Healthcare Hurdles in Modern Workers' Comp Claims 31:15

4M ago31:15

31:15

A healthcare crisis is hitting workers’ compensation: fewer doctors are treating injured workers. Why are physicians leaving, and what can be done? Woodruff Sawyer, VP | Specialty Claims Consultant, Debbie Hammer, with 35 years of experience, breaks down the complex reasons behind the shortage—from fallout of the Dobbs decision to burdensome paperw…

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Episode 6 - Alabama Workers' Comp Constitutional Challenges 38:02

4M ago38:02

38:02

Episode 6 of Straight Outta Workers’ Comp features Donald Rhea, partner at The Rhea Firm (plaintiff counsel), and Mike Fish, Partner at Fish Nelson & Holden (defense counsel). They are collegial combatants in the battle over the constitutionality of workers’ compensation in Alabama. Interestingly, the primary driver is to get the attention of stake…

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Workers' Comp Unwrapped 222: When to Involve Utilization Review in Workers’ Comp Cases 20:34

4M ago20:34

20:34

Send us a text Workers Comp Unwrapped – Episode 222 Topic: When to Involve Utilization Review in Workers’ Comp Cases Subtitle: How to Survive UR, Get Approvals, and Actually Get Paid Host: Max Guest: Ayesha Description: Utilization Review (UR): the gatekeeper of treatment approvals and the bane of every provider's existence. In this episode, Max an…

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Workers' Comp Unwrapped 221: Understanding Workers’ Comp Subrogation- What Providers Should Know 18:38

4M ago18:38

18:38

Send us a text 🎙️ Episode 221 – Understanding Workers’ Comp Subrogation: What Providers Should Know Guest: Ayesha | Host: Max Subrogation: that frustrating word insurers love to use when they don’t want to pay your bill. In this episode, Max is joined by returning expert Ayesha to break down what subrogation actually means, how it impacts provider …

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Managing Workplace Injuries: Best Practices for Faster Recovery and Lower Insurance Rates 29:58

4M ago29:58

29:58

In this episode, Jennifer Barrett, Director of Risk Resources at Acrisure, shares proven strategies to cut workers’ compensation costs and support injured employees. Drawing on her deep construction industry experience, Barrett explains how fast communication and proactive return-to-work programs can boost recovery rates—and slash premium costs. Le…

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When Undocumented Immigrants Are Hurt at Work 29:25

4M ago29:25

29:25

These are unprecedented times for the rights of immigrant workers in the United States. The current political climate has thrown a wrench into the Workers’ Compensation system when it comes to workers without documentation. Understanding the system can help. Guest Enrique Flores is the founder of the Flores Law Group in Indianapolis, Indiana, and a…

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Reimagining Workers’ Comp Education with Qiana: Creative Strategies That Work 22:45

5M ago22:45

22:45

What happens when you blend creativity with one of the most traditional industries out there? Woodruff Sawyer, Senior Claims Consultant, Qiana Redmond—better known as "Q"—is flipping the script on workers’ comp education through personalized learning and interactive games. From turning HR trainings into Family Feud-style competitions to hosting her…

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WCU 220; Unpacking the DOGE Controversy while MLM—Expose the Real Risk 12:19

5M ago12:19

12:19

Send us a text Episode 20 – Unpacking the DOGE Controversy While MLM: Expose the Real Risk In this eye-opening episode, we dive into the growing controversy surrounding Elon Musk’s promotion of DOGE—specifically how his crypto maneuvers are slashing critical maternal health funding, all while publicly advocating for higher birth rates. The contradi…

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WCU 219; $1M Fraud Case: Lessons from the GPS Plumbing Scandal & How MLM Can Save You 12:19

5M ago12:19

12:19

Send us a text $1M Workers’ Comp Fraud Case: How Being with MLM Could Save You" In this episode of Workers’ Comp Unwrapped, Max Cooper is joined by compliance expert Ayesha Malik to unpack a high-profile fraud case involving a California plumbing contractor ordered to pay over $1 million in restitution. The discussion dives into what went wrong, ho…

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Episode 5 - Happy Humans & Better Outcomes 28:17

5M ago28:17

28:17

This episode features Kristin Carnovale Green, President and Chief Purpose Officer for David Corey Company. She also, importantly, starts her LinkedIn profile with the term "good human," which is a perfect description of who she is. Kristin is a whirlwind of positivity, leaving an imprint on everyone with whom she interacts. Kristin, Mark, and Bob …

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Workers' Comp Unwrapped 218; Q&A Session by MLM Experts 13:20

5M ago13:20

13:20

Send us a text After successful Season 01 and ongoing Season 02, MLM is now introducing a session where our workers' comp experts answer your most asked questions and discuss strategies for medical providers to overcome the hurdles. Support the show #podcast #newepisode #episode #healthcare #hospitals #medical #workerscomp #attorney #doctors #calif…

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Workers' Comp Unwrapped 218: Exploring the Role of Blockchain in Workers’ Comp Billing 18:29

5M ago18:29

18:29

Send us a text Episode 18: Exploring the Role of Blockchain in Workers’ Comp Billing Blockchain technology is poised to revolutionize workers’ comp billing, making claims more transparent, secure, and efficient. But how does it actually work, and what does it mean for medical providers, insurers, and claims professionals? In this episode of Workers…

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Kindness, Leadership & Communication: Insights from Debbie Lundberg 59:22

5M ago59:22

59:22

Debbie Lundberg takes you on an inspiring journey of self-discovery, resilience, and the power of kindness. From overcoming perfectionism to embracing purposeful living, she shares how personal branding, emotional intelligence, and strong communication shape both our professional and personal lives. In this episode, Debbie explores how modern commu…

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Workers' Comp Unwrapped 217; Q&A Session by MLM Experts 31:52

5M ago31:52

31:52

Send us a text After successful Season 01 and ongoing Season 02, MLM is now introducing a session where our workers' comp experts answer your most asked questions and discuss strategies for medical providers to overcome the hurdles. Support the show #podcast #newepisode #episode #healthcare #hospitals #medical #workerscomp #attorney #doctors #calif…

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More “Strange but True” Workers’ Comp Cases (and What They Teach Us) 35:57

5M ago35:57

35:57

Hosts Alan and Judson Pierce reflect on nearly two decades of the Workers Comp Matters podcast with an examination of unusual or bizarre claims and cases. A reminder, while some of these cases may have puzzling or humorous elements on their face, it’s never funny when a person is hurt. We may wonder what people were thinking when these incidents ha…

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Workers' Comp Unwrapped 217: The Rise of Virtual Hearings in Workers’ Compensation Cases 15:11

5M ago15:11

15:11

Send us a text Episode 17: The Rise of Virtual Hearings in Workers’ Compensation Cases Virtual hearings are reshaping the workers’ compensation system, making legal proceedings faster, more accessible, and cost-effective. But what does this shift mean for medical providers, attorneys, and injured workers? In this episode of Workers’ Comp Unwrapped,…

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Workers' Comp Unwrapped 216; Q&A Session by MLM Experts 26:37

5M ago26:37

26:37

Send us a text After successful Season 01 and ongoing Season 02, MLM is now introducing a session where our workers' comp experts answer your most asked questions and discuss strategies for medical providers to overcome the hurdles. Support the show #podcast #newepisode #episode #healthcare #hospitals #medical #workerscomp #attorney #doctors #calif…

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