Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.
“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.
Der Loyalty Talk ist ein Podcast rund um das Thema Loyalty-Marketing. Aufschlussreiche und praxisnahe Gespräche mit Experten aus der CRM- und Loyalty-Welt und Insights zu aktuellen Themen, Erfolgsfaktoren, Herausforderungen und Trends im Loyalty-Marketing.
Loyalty Bl Arabi is a conversational podcast featuring loyalty experts and business leaders from the GCC & MENA regions. It’s the world’s first podcast for loyalty in Arabic. From the latest developments to news to everyday stories, you can expect an insightful talk that keeps you on top of the loyalty industry. We’re a community-oriented project and we’d love you to join our growing network.
Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
The Truth behind Loyalty is a knowledge-sharing series of podcasts, where Amanda Cromhout, founder and CEO of Truth shares her almost 25+ years of experience and learnings in the field of loyalty & CRM. This series is aimed at all professionals working in loyalty and marketing.
The Loyal Supporters Podcast is an opportunity for football fans to tell me all about their memories, their favourite players and recall some of the great moments whilst following their club. Great conversations with football fans - supporters from all teams welcome!
Bros Once Loyal is a podcast where two best friends forcibly induct a third best friend into the Warhammer 40,000 fandom. Join us every week for rundowns on factions, lore, and famous figures, as well as tips for cleaning your God Emperor cum tribute jar.
Hey there👋, I want to be your youngest personal influencer 🙃 show you how you can be your self at all cost and be your friend to, by showing love to everyone. I really hope you like my cast and stay tune for more so live loyal be loyal 🥰💖
The Loyalists is an episodic sci-fi audiodrama set in the year 2053 during the second American civil war. Three soldiers are dispatched to protect the wealthy hiding out in a luxury resort in the Amazon jungle.
Covering all things Oklahoma State sports, the Loyal and True podcast is your place for weekly updates, opinions and more. A new episode releases every Monday! Subscribe wherever you consume podcasts. Support this podcast: https://podcasters.spotify.com/pod/show/loyalandtrue/support
Welcome to the Loyal & Assertive Podcast! We are Megan (LOYAL) and Jay (ASSERTIVE). We have been married for 12 years, we have 4 kids and we will be talking all things life, marriage, family and fun. Your ears will thank you!
FAB! Funnels, Ads & Bots... Growing businesses with customer acquisition and retention strategies THAT WORK! Talking Chatbots, Facebook Ads, Funnels & Digital Loyalty Programs using Mobile Wallet.
Hop on the bus with Joseph Michelli, Ph.D. (Customer Experience Professional, New York Times #1 Bestselling Author and Business Consultant). Joseph and his business-savvy guests provide a rollicking, wisdom-rich ride to customer experience excellence.
One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
Welcome to Loyal Tea Vibez where everything is classy, spicy and real. We will be covering topics from sex, mental health, political views, fashion and any other topics you want us to cover. So sit back relax and enjoy 😉
The Travel + Loyalty podcast is your source of industry news, interviews and you get information that you can use in your travel life. It is all about travel and loyalty.
This podcast is a collection of the speakers at the recent 'Southern Irish Loyalism in Context' Conference held at Maynooth University July 21st - 22nd, 2017. This conference was generously funded by the Irish Research Council and hosted at An Foras Feasa, Maynooth University.
Loyal To The G @ todayssportsreport.com podcast is a fun and informative sports podcast that focuses on University of Georgia and SEC football and more.
Historic Black settlements in Nova Scotia tell a long-neglected story and through studying them we can unlock invaluable, under-represented knowledge. On a journey of rediscovery, Shawn Smith and Laurice Downey present Loyalist Connections: Est. 1783. They are determined to shed light on these lost and disappearing communities, discuss why these communities could not survive or are fading, and what these collapses tell us about the historic and modern systemic racism Black Nova Scotians face ...
Your voice is the most overlooked lead-gen tool in your business. In a market flooded with noise + starved for trust, it’s the asset that builds belief—at scale. If you're a coach, author, brick + mortar business owner, or entrepreneur with a PROVEN OFFER, you don’t need more reels, more content, or more noise. You need leverage. Podcasting builds trust faster than any other platform—and trust is what sells. This show is your playbook for turning your voice into your most powerful asset. You ...
The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
Liquid Barcodes introduces the “Live Loyalty” podcast – the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in convenience retail. Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands. Instead of finding the time to read or research online, we've developed this efficient and exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our ho ...
Introducing the Loyalist Connections Podcast: Step into a world where history comes alive, voices echo through time, and untold narratives find their voice. Welcome to the Loyalist Connections Podcast, where we discover and capture the rich heritage of the African Nova Scotian community and beyond. Hosted by Laurice Downey, and Shawn Smith our passionate duo brings their expertise and dedication to reveal the captivating stories of our ancestors, shedding light on their resourcefulness, resi ...
Loyalty programs are great ways to increase sales. It costs up to three times more money to acquire new customers than it does to sell something to an existing customer. Other resources pin this number anywhere from four to 10 times more. However, any way that you slice it, acquiring new customers is expensive
My podcast is here to open your minds. I want to help you understand that everything you need to get what you want in this world starts within you! Once you believe in yourself it doesn't matter who else does... BE GREAT. Support this podcast: https://podcasters.spotify.com/pod/show/rocko8/support
Welcome to our podcast, which connects Charles Dickens’ portrayal of loyalty in A Tale of Two Cities with society’s current views of loyalty and how it has been affected by social media. A Tale of Two Cities stresses the importance of loyalty, whether it is loyalty to family as evidenced by Lucie supporting her father, or loyalty to an idea, as shown through the use of the code name Jacques in the revolution. We are looking to bring Dickens’ idea of loyalty into our current society by explor ...
Born in NYC but now I call The “Dirty” South home. Living in both places has cultured me so Lets share experiences!!! Daddy duties, friendships and our professional lives take a toll on us But by sharing our stories we can save someone else the drama💯 For those who choose to take a chance and listen to me Thank You in advance.
A podcast made for the people! Our genre consists of true crime; where we interview former mafia wise guys, to ex-cartel members. we also have some of the top fighters in the UFC interviewing former and current champions. We are willing to interview everyone; our other interviews consist of sit-downs with world-famous actors, musicians, and everyone in between.
Welcome to ”The Loyal Homes Podcast,” your go-to source for expert real estate advice, insights, and strategies. Join your hosts Tomm Dool, Managing Broker for The Fenton Group, and Chris Fenton owner of The Fenton Group and a professional Realtor with over 20 years of experience, as they guide you through the dynamic world of buying, selling, and investing in real estate. In each episode, we’ll delve into the nuances of the real estate market, sharing insider tips and practical knowledge to ...
English podcast- 4th period Moises A. Angie O. Josh S. We believe that in order to succeed in life you have to do be dedicated to something. By dedicated we mean you have to willing to do what it takes to accomplish your goals through dedication and be loyal to what you want, because if you aren’t then you will be focused on other things and let distractions get in the way by stopping you from succeeding . We went to go ask people questions about their thoughts on how loyalty and dedication ...
We are all called to be royalty; we are the kings and queens over our decisions, over our households, and over our empires. It is time that we stand up and stand by our commitments. We have to hold ourselves accountable for the promises we have made to ourselves. We are here to share motivation for the majestic you that is ready to shine forth. And to inspire loyalty to our commitments. We are in this together, and together we can do the impossible. Thanks for stopping by, I hope that you be ...
Guesting on podcasts isn’t optional anymore... Not if you’re serious about growing your business. Today I’m walking you through four things you need to be thinking about before you pitch another podcast. These aren’t hacks or templates. They’re foundational for getting booked on aligned, complementary shows, the kind of interviews that actually gro…
Chuck and Roxy are back directly from the movie theatre with some updates, thank you's, and reviews in the open. Next it's time to "Meet the Littles" as our hosts finally welcome Neil Ayervais to the podcast! (15:00). We get to hear all about his amazing jam packed life and FINALLY know how to properly say his last name! Then our hosts close out th…
Send us a text California Pizza Kitchen (CPK) has been delighting diners for four decades, but as the brand celebrates its 40th anniversary, Chief Marketing Officer Dawn Keller, is focused not on nostalgia but on reinvention. At the helm of marketing, culinary, digital, and menu innovation, Keller is bringing a deeply personal connection to the bra…
In this episode, Dr. Joseph Michelli explores the critical role of trust in building customer loyalty. He highlights how transparency about limitations, consistent commitment delivery, and quickly owning mistakes help foster trust. Dr. Michelli emphasizes the importance of proactive communication and consistent customer experiences across all chann…
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. In this episode of the Wiser Loyalty podcast series, Aaron Dauphinee, the CMO of Wise Marketer Group, talks with the VP of Marketing at Cadillac Fairview, Craig Flannagan. Craig is one a senior marketing executive that has successfully…
Send us a text As brands face mounting pressure to create deeper, more sustainable connections with their customers, the role of loyalty strategy has evolved from transactional tactics to enterprise-wide engagement. For Michelle Sequeira Yee, Vice President of Consulting at Bond, this evolution isn’t just necessary, it’s urgent. Drawing on her expe…
On Episode 59 of the Loyalty Leaders Podcast, Phil Rubin chats with Gabriele Giancola, CEO of Qiibee, at Loyalty Summit London. They discuss the future of loyalty and technology, diving into how Qiibee uses blockchain-backed infrastructure to simplify and scale loyalty partnerships- making it easier for brands to onboard and integrate. From real-ti…
In this episode, Charlie Hills interviews Dayoán Daumont, Head of Strategy at Ogilvy One, where he leads consumer engagement and loyalty strategy across the entire brand ecosystem for clients such as FIFA, Nestlé, and Michelin. Dayoán blends behavioural insight with creative precision to transform fleeting moments into lasting relationships. The co…
Send us a text Welcome to Leaders in Customer Loyalty: The CEO’s Desk, a Loyalty360 original podcast series featuring exclusive executive insights from Loyalty360 CEO Mark Johnson. In part 2 of this interview, Mark unpacks the Top 11 Trends in Customer Loyalty for 2025, straight from Loyalty360’s Advisory Board sessions at the 2025 Loyalty Expo. Wh…
Our Listen Up panelists are back and ready for double digits as the deep dive into Episode 11! S1. E13 - Snub Thy Neighbor- Mon, Jan 17, 2004 Director - Bob Koherr Writers - Tony Kornheiser, Jeff Martin, Linda Videtti Figueiredo When ever-docile Mikey follows his girlfriend Rebec…
In this episode, Dr. Joseph Michelli discusses how micro-wows power customer service—those small, thoughtful gestures that significantly connect with customers. He explains how identifying customer pain points, personalizing interactions, and consistently delivering beyond expectations can turn everyday encounters into memorable experiences that en…
Send us a text In the competitive world of convenience stores, where speed and service reign supreme, customer loyalty programs are becoming a pivotal factor in brand success. Weigel's, a family-owned convenience store chain based in East Tennessee, is setting a high standard with its innovative loyalty program, My Weigel's Rewards. With 85 locatio…
Do you read books just to hit a number each year? Or do you soak in a select few so you can implement, implement, implement? When I hit record this week with my neatly outlined episode, I sensed something was... off. The timing didn’t feel right, but I couldn’t put my finger on why. And then it hit me. I knew I had to pause the power-packed guestin…
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. In this episode, Bill Hanifin, Managing Editor, The Wise Marketer, speaks with Mitch Walden, Sr. Director Digital Marketing & Loyalty, Scooter’s Coffee. Scooter’s Coffee was founded in Nebraska over 25 years ago and now operates over 8…
In Episode 58, Phil Rubin caught up with Oliver Ross, Head of Loyalty at KM Malta Airlines, at the London Loyalty Summit, to talk about Europe's newest flag carrier, the advantage of being a small carrier, transparency in loyalty, and ensuring members understand the value of accrual and a program's value proposition.…
Send us a text استثمار بقيمة 100 مليون دولار يدخل إلى سوق الولاء والمكافآت في المنطقة العربيّة. نعم، هذا ليس خبرًا عاديًا بل نقطة تحوّل في مستقبل الولاء وتجربة العملاء في منطقتنا. في هذه الحلقة من بودكاست لويالتي بالعربي، نغوص في عمق الحدث مع ربيع فرحات، مؤسس شركة Related ورئيسها التنفيذي، لنتحدث عن الاستثمار الجديد، وتأثيراته، والأفق الذي يفتحه أم…
This episode of Let's Talk Loyalty & Loyalty TV is in Spanish. Hoy nos adentramos en el fascinante mundo del lujo y la lealtad con una invitada excepcional, Esther Subias Hernandez. Exploraremos cómo Puntos Palacio, más allá de ser un programa transaccional, es una estrategia holística que integra experiencias exclusivas, comunidades vibrantes y un…
Nordstrom just made a bold move—ditching points at Nordstrom Rack in favor of a flat 5% discount. Some call it a downgrade. But is it really?저자 Loyalty Wired
Chuck and Roxy are back and open the show with a thank you, a save the date, and a quick recap of The White Lotus Season 2! Next it's time to "Meet the Littles" as our hosts FINALLY welcome Mike Wolf to the podcast all the way from Brooklyn, NY! (17:30) FACEBOOK: Mike Wolf Then our hosts close out the show with some email and this weeks Friday 5 fr…
Send us a text 2025 Customer Loyalty Trends Uncovered Welcome to Leaders in Customer Loyalty: The CEO’s Desk, a Loyalty360 original podcast series featuring exclusive executive insights from Loyalty360 CEO Mark Johnson. In this episode, Mark unpacks the Top 11 Trends in Customer Loyalty for 2025, straight from Loyalty360’s Advisory Board sessions a…
In this episode, Dr. Joseph Michelli explores the crucial role of employee empowerment in delivering exceptional customer service. He offers actionable strategies to foster a culture of trust and autonomy, enabling employees to make customer-focused decisions swiftly and confidently. By setting clear boundaries, providing necessary resources, and e…
Send us a text In an increasingly dynamic marketplace, the role of customer loyalty has evolved far beyond transactional relationships. Today’s leading brands understand that loyalty must be earned through authentic engagement, reciprocal value and experiences that resonate on both functional and emotional levels. Lenovo, a global technology powerh…
What if the secret to a successful, profitable podcast isn’t more hustle... but boredom? Let's dive into a counterintuitive but powerful idea: intentional boredom. It sounds strange, but it just might be the missing piece in your podcasting monetizing and productivity strategy. Drawing from insights in Cal Newport’s DEEP WORK, I’ll walk you through…
Our Listen Up panelists are back and ready for double digits as the deep dive into Episode 11! S1. E12 - Enemy at the Gates - Mon, Jan 3, 2004 Director - Rob Schiller Writers - Tony Kornheiser, Jeff Martin, Dan Kopelman When the Kleinmans enjoy a rare family restaurant night, Dana makes Tony ask a gia…
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Udhara De Silva is the Head Loyalty Marketing for Singapore Airlines in Australia, being involved in the successful launch of Kris+ in in November 2023, and growing the Australian KrisFlyer member base to become the largest outside of …
In this episode, Charlie Hills is delighted to interview Madeline Shaw, the Marketing Director of Pets at Home. Madeline and her team develop and deliver the Pets Club programme for Pets at Home, the UK’s leading pet care business. The company is dedicated to providing the best products, services, and advice to support pet owners throughout their p…
Chuck and Roxy open the show with a quick RIP and then have a special 5 Mediocre Minutes as they welcome back to the podcast Episode 39 Bob Walsh and Episode 234 Toby Clark! They talk all about Summer of Littles and how you SHOULD get involved! Next it's time to "Meet the Littles" as our hosts welcome Erik DeVriendt to the podcast! (16.00) Chick Fi…
In this episode, Dr. Joseph Michelli delves into the transformative power of empathy in leadership. He outlines practical steps for leaders to genuinely connect with their teams, such as active listening, validating feelings without judgment, and demonstrating empathy through actions. Dr. Michelli emphasizes that empathy goes beyond mere understand…
Send us a text For many fans, the first concert or professional sporting event they attend is more than just entertainment. It’s a core memory. It’s the roar of the crowd, the closeness of family, and the once-in-a-lifetime thrill of seeing a favorite artist or team live. Today’s consumers no longer settle for a faraway seat or generic experience; …
You’ve probably heard it before: “Just batch 12 episodes and launch messy.” But what if that’s exactly why your show isn’t converting? Is your podcast a strategic business asset… or just a never-ending to-do? Inside, we unpack: The shortcut mindset that's stalling your impact What the "long cut" really looks like (and why it works) Three practical …
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today's episode features Raffael Fappiano Neto, the Product Manager for Loyalty at Azul Airlines. Founded in 2008, Azul Airlines is now the largest airline in Brazil in terms of number of flights and cities served, and in 2020, they wo…
Send us a text Brands currently face a variety of challenges including rising customer expectations, generational differences, and increasing desire for seamless omnichannel experiences. CORA Loyalty is answering that call with a comprehensive portfolio that integrates next-gen tech, deep personalization, and strategic services. At the helm is Beth…
In Episode 57, Founder of Loyalty Summit, Tommy Danielsen caught up with Aron Backström, Vice President Product & Loyalty at SAS, to talk about the EuroBonus transition to SkyTeam, the Friends with Benefits partnership with Scandic Hotels, and updates to lounges and business class.
Today we are re-publishing back one of our most popular episodes as our planned episode has been delayed for technical reasons and ow also available to watch on www.Loyalty.TV and listen on Let's Talk Loyalty Today’s conversation features Circle K, one of the world’s leading convenience and fuel retail businesses, operating over 14,200 stores in 26…
Let’s cut to it. You’ve got the influence, the offer, and the infrastructure — but something is off. Like your message isn’t landing. Your platform isn’t converting. And the decisions you’re making now matter more than ever. This episode breaks down what high-performing, mission-driven entrepreneurs face daily but rarely admit: How the very traits …
Our Listen Up panelists are back and ready for double digits as the deep dive into Episode 11! S1. E11 - Enemy at the Gates - Mon, Dec 13, 2004 Director - Terry Hughes Writers - Tony Kornheiser, Jeff Martin, Daphne Pollon All Tony's over-enthusiastic hopes were on sweet son Mickey's amateur finale golf match, but his sli…
In this episode, Dr. Joseph Michelli explores the critical role of employee recognition in fostering loyalty and retaining top talent. He emphasizes that effective recognition goes beyond generic praise, focusing on specific achievements that align with company values and encourage peer-to-peer recognition. Dr. Michelli discusses the importance of …
Send us a text In the world of customer loyalty, few programs embody purpose as completely as AARP Rewards. More than a points-based platform, it’s a mission-driven engagement engine designed to empower people aged 50 and older to live better, healthier lives. By leveraging traditional loyalty mechanisms in non-traditional ways, AARP has built an e…
Let’s be real - are you secretly building offers for clients you hope won’t say yes? Maybe it started with a “starter offer” to ease people in… Or a downsell you added out of panic when leads stopped converting… But now your offer suite feels like a garage sale—and the right-fit clients aren’t buying. In this episode of Simplify Podcasting, we’re c…
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. In this episode Charlie Hills interviews Pablo Sardina, the Global Loyalty Senior Product Manager for Decathlon Membership. Pablo is a Growth and CX Expert in Sports Retail, focused on loyalty and relational models. He has spent the la…