If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is ...
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Brett Johnson and Karisse Hendrick are both anti-cybercrime experts. But, with very different experiences. Karisse has worked with hundreds of the World's largest e-commerce and mobile companies to help them prevent payment fraud and other threats to their bottom line and customers. Brett, started his journey as an online fraudster, creating the first darknet forum for buying & selling credit cards and was responsible for creating the criminal enterprise that commits identity theft, credit c ...
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Turning Data into Prevention: The Ultimate Trust and Safety Guide w/ Heather Grunkemeier
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick speaks with Heather Grunkemeier about her unexpected journey into a trust and safety role and the discoveries she made regarding the safety of pet sitters on her platform. Initially lacking experience, Heather spent six months setting up a strategic framework, uncov…
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Breaking Down the Impact of Telegram CEO's Arrest on Cyber Fraud
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick delves into the recent arrest of Telegram founder Pavel Durov by French police. She breaks down the implications of this arrest for fraud and cybercrime, discussing how Telegram's lack of cooperation with law enforcement and its use as a platform for illicit ac…
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Money Mules Unmasked: Banking on Fraudology's Deep Dive with Hailey Windham and Karen Boyer
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick shares a Banking on Fraudology episode where Financial Fraud Fighter, Hailey Windham, welcomes Karen Boyer, SVP of Financial Crimes for M&T Bank, to dive deep into the complex world of fraud detection and prevention. Karen Boyer sheds light on the significance of un…
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"2.9 Billion Social Security Numbers Exposed" --Or, Were They?
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Fraudology is presented by Sardine. Welcome to the Fraudology Podcast with Karisse Hendrick. In this episode, Karisse delves into the recent headline-grabbing data breach involving nearly 2.9 billion Social Security records. While initial reports painted a dire picture, Karisse breaks down the true scope of the breach and its implications, clarifyi…
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"Revenue Attach Rate" - A New KPI You Should be Measuring with Simon Taylor
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick sits down with Simon Taylor, head of content at Sardine and a recognized expert in fintech and fraud prevention. They dive deep into the evolving landscape of e-commerce fraud prevention, discussing Simon's term "revenue attachment," and the importance of diffe…
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Dissecting The Relationship Between Fraud and Payments with Scott Engel
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick welcomes Scott Engel, a longtime colleague and friend, to discuss his impressive 20-year journey in fraud prevention and payments. Scott shares insights from his early days at Expedia, detailing the evolution of their world-class fraud prevention team, to his pivota…
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How One Man Used Instagram to Create a $600K Monthly Extortion Empire
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick dives into the intricacies of online fraud with enlightening real-world examples. This solo episode deviates from the usual format to deliver some compelling fraud news stories. Learn about Idris Quiba, known for extorting social media influencers and demanding paym…
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True Fraud Stories: How a Credit Manager Stole $60K in Plain Sight
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Fraudology is presented by Sardine. In this episode of Fraudology, we explore three riveting fraud cases: the recent arrest of suspects involved in a spoofing service in London, a credit union credit manager in Billings, Montana who fraudulently stole debit and credit card numbers from customers over a year, and the fascinating "micro debit scheme"…
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Uncovering the World of Domain Fraud with Industry Insider Ryan Konop
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick welcomes Ryan Konop, Senior Manager of Payment Systems and Processing for Newfold Digital, to discuss the complex world of domain fraud. Ryan, with a background in the navy and extensive experience in the domain web hosting industry, dives into the sophisticate…
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Inside the Myanmar Scam Factories: Exploitation and Escape
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Fraudology is presented by Sardine. In this solo episode of Fraudology, host Karisse Hendrick delves into the harrowing story of Billy, an Ethiopian man who was trapped in a criminal enclave in Myanmar and coerced into scamming online victims. Billy's ordeal began when he was deceived by a fake job offer in Thailand and subsequently forced to adopt…
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How to Defend Against Financial Fraud from Data Breaches w/Hailey Windham
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Hailey Windham to delve into the far-reaching impacts of data breaches on financial institutions and e-commerce merchants. They explore recent high-profile breaches, including those affecting Snowflake, Evolve Bank, and AT&T, and discuss how leaked…
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Fraudology is presented by Sardine. In this engaging solo episode of Fraudology, host Karisse Hendrick delves into the intricate and multifaceted story of Priscilla Barbossa, a Brazilian immigrant who unwittingly became a notorious fraudster in the U.S. Karisse outlines Barbossa's fall from a successful entrepreneur in Brazil to struggling with fin…
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Masterclass in E-Commerce Fraud Prevention Strategies With Sardine's Simon Taylor
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Simon Taylor, head of strategy and content at Sardine. Together, they discuss the crucial role of information sharing and collaboration in fraud prevention within e-commerce and marketplaces, stressing the importance of fairness amidst industry com…
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Why "Friendly Fraud" is Costing Online Businesses Billions
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick delves into the intricate world of friendly fraud, explaining it as fraud reason code chargebacks that are not actually fraud. Karisse highlights how the ease of filing chargebacks since 2011 has led to a surge in these incidents, putting online businesses at r…
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Cracking Down on Fraud: Big Tech's Role in Crime Prevention w/Frank McKenna
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Fraudology is presented by Sardine. Join host Karisse Hendrick as she welcomes Frank McKenna, co-founder of Point Predictive, to discuss the alarming rise of fraud activities on mainstream social media platforms. In this episode, they delve into the operations of the Facebook group "Fraud University," the challenges in reporting and moderating frau…
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Data Breaches: Secret Cybersecurity Tactics to Protect Your Bank Accounts
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick delves into the recent Evolve Bank data breach, a shocking cyber incident that exposed 155,000 sensitive consumer accounts, including unencrypted personal and financial information. With over 20GB of leaked Outlook data files from the bank's senior vice preside…
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How Europe & The US Tackle Fintech Fraud Differently with Chen Zamir
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Chen Zamir, founder of Native Risk and fintech industry veteran. They delve into the intricate differences in fraud reduction efforts between Europe and the US, emphasizing the impacts of regulations and alternative payment methods. Chen shares his…
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Data Breaches Everywhere: Is Your Information Really Safe?
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick delves into the latest surge of data breaches, including the alarming ransomware attack on the Federal Reserve by the infamous LockBit group. She outlines the potential ramifications of such breaches on the banking sector and fintech. Karisse also sheds light on the…
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Emerging Trends in Return Fraud, Seller Fraud, and B2B fraud w/ Sardine's Soups Ranjan
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Soups Ranjan, a partner in the fraud prevention space and key player at Sardine, now boasting 300 global customers. Together, they delve into the latest advancements in fraud detection technology, including the ability to pierce through proxies and…
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Ask Karisse Anything: Visa Changes, Bots & Certifications
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick answers questions received from Fraudology listeners. She 1st revisits the recent changes to Visa's VFMP and VDMP monitoring programs, focusing on their impact on European merchants starting from April 2025. With almost 20 years of experience as a fraud consult…
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The Ultimate Guide to Fraud Prevention in the Cryptocurrency World w/ Ilan Zimmer of Coinbase
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by Ilan Zimmer, Director of Payments Risk Management at Coinbase. They dive into the strategic maneuvers of scammers in Australia who exploit ignorance rather than greed, and the transnational, organized nature of these scams that often link to human …
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Behind-the-Scenes of a Top Refund Fraud Ring Targeting Online Retailers
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick dives deep into the inner workings of a massive refund fraud operation spearheaded by Nor's Luxury Refunds. Operating through a Telegram channel with over 8000 members, this organization ran a concierge refund service from July 2020 until June 2022, targeting l…
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Visa's New Fraud Measures: What European Merchants Should Prepare For
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick delves into the upcoming changes in Visa’s Acquirer Monitoring Program (VAMP) set to impact European merchants, acquirers, and payment processors. As Visa retires its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) by April 2025, the …
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How Hackers Are Exploiting Service Providers: The Latest Data Breach Insights
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick dives into the recent wave of alarming data breaches, shining a spotlight on the Ticketmaster breach and a series of subsequent cyberattacks targeting prominent service providers and vendors like Snowflake. Karisse discusses the shocking amount of personal data…
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Catching the Uncatchable Fraud w/ Host of "Fraud Files Unleased" Austin Harris
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick welcomes Austin Harris, Fraud Investigations Manager at Cross River Bank and host of the "Fraud Files Unleashed" podcast, to discuss the motivations behind fraud and the complexities of interviewing perpetrators. Austin delves into the evolving landscape of fraud dr…
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How Telegram and Discord Are Fueling the Fraud Economy
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick takes a deep dive into the dark side of encrypted messaging apps like Telegram and their impact on online fraud. Fresh from a speaking engagement in San Francisco, Karisse explores the burgeoning ecosystem of fraud as a service, breaking down how these platforms fac…
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Issuer/Merchant Perspectives on Chargebacks w/ Hailey from Banking on Fraudology
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick sits down in the hot seat and answers questions from the host of Banking on Fraudology, Hailey Windham. Together, they explore the intricate challenge of combating fraudulent activities without disrupting genuine transactions—a balancing act that every fraud fi…
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The Complexities of Online Identity Document Verification w/ Gil Rosenthal
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick and risk management consultant Gil Rosenthal discuss the complexities of Identity Document Verification (IDV) in tackling online fraud. They uncover how relying solely on traditional methods like driver's license verification is increasingly being circumvented by fr…
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse explores crucial topics in the fraud prevention sphere. This week, we delve into the newly discovered vulnerabilities in credit application fraud at Shore United Bank and discuss the broader implications for online merchants and acquiring banks. Karisse also covers regulator…
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Kicking Off "Banking on Fraudology": Insights for Banking & Fintech w/ Hailey Windham
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick introduces the brand new podcast Banking on Fraudology and dives deep into a meaningful conversation with its host, Hailey Windham. Together, they set the stage for a series of enlightening discussions aimed at empowering fraud fighters and financial institutions wi…
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick dives deep into the recent class action lawsuit against LexisNexis. Accused of unlawfully profiting from consumers' personally identifiable information, LexisNexis faces allegations highlighting serious privacy concerns under California and Illinois law, amidst…
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Ways Innocent People are Conned Into Being Fraudsters w/ Frank McKenna
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by fraud expert Frank McKenna to tackle the alarming trends in scams and identity fraud. They discuss a range of fraud schemes from FEMA impersonators exploiting disaster victims to the sinister growth of CPN (Credit Privacy Number) schemes where stol…
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The Merchant’s Guide to Surviving Sudden Business Closures and Chargebacks
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Fraudology is presented by Sardine. In this episode of Fraudology, join host Karisse Hendrick as she delves into the intricate world of merchant processing fraud. In this solo exploration, Karisse discusses a compelling case involving a luxury appliance retailer, Perch, which suddenly closed its doors, leaving substantial unfulfilled orders and an …
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Lessons From a Networking Experiment with "The Famous Fraud Guy" (Andrew Austin)
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Fraudology is presented by Sardine. In this episode of Fraudology, we're joined again by Andrew Austin, a seasoned expert in fraud prevention, as he shares the significance of networking and building trustworthy relationships for career advancement in the fraud industry. Andrew talks about his engaging "Fraud Fridays in February" initiative, where …
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick delves into the dark underbelly of cyber fraud that's hitting even the most vigilant of companies. As scams evolve, Karisse brings to light the concerning trends in insider fraud involving employees, spotlighting incidents like T-Mobile employees being lured in…
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Combatting Bank Fraud: Innovative Strategies with Hailey Windham
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Fraudology is presented by Sardine. In this episode of Fraudology join Karisse Hendrick and as she submerges into the complexities of combating financial scams with banking fraud expert, Hailey Windham. In this detailed discussion, they cover the crucial need for increased accountability within financial institutions, tackle the gray areas in disti…
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Fraudology is presented by Sardine. In this episode of Fraudology, Karisse Hendrick dissects some of the week's most impactful fraud news. Discover the grave consequences of the AT&T data breach resulting in over 73 million compromised customer profiles, with insights on its potential effect on online fraud. Dive into the controversial lawsuit wher…
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Unveiling Sextortion Scams & The Financial Fraud Behind Them
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick sits down with Senior Intelligence Analyst Paul Raffile, to delve into the alarming rise of financial sextortion schemes targeting minors—a crime that has seen an 18,000% increase in reports over the past two years. Paul, with his extensive experience in combat…
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How the MRC Event Is Shaping the Future of Fraud Prevention in Fintech
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Fraudology is presented by Sardine. In this gripping episode of Fraudology, our seasoned host Karisse Hendrick returns fresh from the bustling halls of the MRC conference in Las Vegas to bring you insider insights and key takeaways from one of the largest gatherings in the e-commerce fraud prevention world. Dive in as Karisse unpacks the evolving l…
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Trust in Crowdfunding: The Battle Against Online Scammers
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Fraudology is presented by Sardine. In this episode of Fraudology join host Karisse Hendrick on this insightful episode of Fraudology as she sits down with Adi Raghuwanshi, senior director of engineering at Indiegogo, to delve into their cutting-edge fraud prevention strategies. Discover how Indiegogo's integration of Spec's technology has transfor…
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Fraudology is presented by Sardine. In this episode of Fraudology host Karisse Hendrick delves into the recently released Better Business Bureau (BBB) Scam Tracker Risk Report, highlighting the prevalent scams and the changing landscape of online fraud. She discusses the differences between scams and fraud and provides insights into the top risky s…
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Cracking the Code of Merchant Risk with MRC experts
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Fraudology is presented by Sardine. In this episode of Fraudology join our host Karisse Hendrick as she explores the fascinating world of fraud prevention and payments with industry experts Angela Borden, of Little Ceasars' Pizza & an active member of the education committee; Tina VanBrunt, a trailblazer from the Gamer Safety Alliance and the MRC b…
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Approaching Fraud as a Technology Problem w/ Booking .com - Part 2
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Fraudology is presented by Sardine. In this episode of Fraudology host Karisse Hendrick is joined by seasoned fraud prevention experts from Booking.com: Sriram Bhattaru, serving as Product Manager, and Senior Operations Manager Calvin Tewari. Together, they navigate the challenging terrain of fraud prevention in the international travel industry. I…
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Approaching Fraud as a Technology Problem w/ Booking .com - Part 1
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Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick is joined by seasoned fraud prevention experts from Booking.com: Sriram Bhattaru, serving as Product Manager, and Senior Operations Manager Calvin Tewari. Together, they navigate the challenging terrain of fraud prevention in the international travel industry. …
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Balancing AI with the Human Touch: The Key to Safer Online Communities w/ Alice Goguen-Hunsberger
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Fraudology is presented by Sardine. In this episode of Fraudology join host Karisse Hendrick as she sits down with trust and safety expert Alice Goguen Hunsberger, VP of Trust & Safety and Content Moderation for PartnerHero. Prior to this work, Alice was integral in creating the Trust & Safety strategies for online dating companies OK Cupid and Gri…
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How Mexican Drug Cartels are Dominating Financial Fraud & Timeshare Scams
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17:44
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick covers a range of recent fraud-related news stories, including an amusing incident involving an Indiana man's attempt to purchase a Porsche with a $78 million check, a significant data breach at Loan Depot affecting 16.9 million individuals, and the disturbing …
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1
Anonymous Fraud-Fighter Perspectives On: Proof of Concepts
1:06:17
1:06:17
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1:06:17
Fraudology is presented by Sardine. In this episode of Fraudology, host Karisse Hendrick and several anonymous guests delve into the complexities of assessing and selecting fraud prevention vendors within the e-commerce industry. The episode tackles the challenges merchants face during proof of concept (POC) phases, such as the resource burden, the…
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1
Shielding Your LinkedIn Presence: Pro Tips for Safe Online Networking
41:02
41:02
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41:02
Fraudology is presented by Sardine. In this eye-opening episode of Fraudology, host Karisse Hendrick delves into the increasingly complex world of insider recruitment tactics and the sophisticated ways fraudsters target industry professionals through platforms like LinkedIn. From the unexpected risks of wearing work attire in public to the sobering…
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1
Spoofed and Doxed: A Veteran's Blueprint for Countering Online Personal Attacks
50:04
50:04
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50:04
Fraudology is presented by Sardine. In this harrowing episode of Fraudology, host Karisse Hendrick is joined by an expert in fraud prevention and trust and safety with two decades of professional experience, who reveals their ordeal of being targeted by a relentless online harasser. The discussion unveils the dark side of social media and online co…
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1
The Refund Fraud Detection Company That was a....Fraud
49:23
49:23
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49:23
Fraudology is presented by Sardine. Join Karisse Hendrick on Fraudology as she unveils the troubling saga of Refend .AI, a company that once claimed to help merchants combat refund claims fraud, but has since vanished from the scene. In this revealing episode, Karisse takes us through the labyrinth of refund fraud, sharing insights on various schem…
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