Interpersonal 공개
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Boost your effectiveness in leadership, teamwork and customer contact by developing personal and interpersonal competence. In all three of these areas, the quality of relationships is the key for success. Relational competence has been proven to have a direct influence on the commitment of staff and client loyalty, and so for many companies, it is becoming the crucial factor differentiating them in the market.
 
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Whenever people collaborate, the diversity of personalities is one of the biggest challenges. Clarity and social resilience are what is needed for effective teamwork; don’t treat other people the way you would like to be treated, but rather the way they would like to be treated.저자 Thomas Gelmi
 
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