Explore the journey of Generative AI – from idea to impact. Gain expert insights, real-world stories, and strategies to evaluate, build, and implement AI-driven solutions for breakthrough business performance.
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An accessible and friendly podcast about the applications of Generative AI across the arts, media, business and financial services. We make the topic of accessible AI interesting, engaging and accessible no matter where you are on the journey, and no matter which industry you're from. Hosted by Dr Michael Kollo from Evolved Reasoning and Jamie van Leeuwen from Absolutely AI.
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2024 Digital Awards Winner – IBM, Plan-to-Results – AI-Driven Insights for Enterprise Performance Management
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32:01In this episode of the Business Excelleration® podcast, Vin Kumar speaks with IBM about their new transformative strategy. Learn how data is the “secret sauce” behind AI-powered insights and how to get it right for meaningful outcomes. The conversation also explores strategies like fostering cultural adoption, empowering teams with self-service too…
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In our latest “Business Excelleration® Podcast,” we share insights from The Hackett Group’s 2024 SG&A Cost Study, exploring how European companies reduced costs while North American companies saw increases. To thrive, companies must assess performance, prioritize actions and align artificial intelligence (AI) with business goals. This episode hoste…
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The Hackett Group’s “2024 Digital Award” winners are transforming complaint management with artificial intelligence (AI). On this episode of the “Business Excelleration® Podcast,” The Hackett Group’s Vin Kumar discusses the award-winning AI project from 3M. He is joined by Josh Bodine and Michael Boba. The project was aimed at revolutionizing the e…
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Digital World Class® Contract Life-Cycle Management Matrix
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20:01New insights reveal powerful trends in contract life-cycle management (CLM). On this episode of the “Business Excelleration® Podcast,” Andy Warzecha – with Chris Sawchuk and Rick Gardner – dive into The Hackett Group’s latest CLM study. CLM solutions are enhancing contract management with artificial intelligence (AI) for data extraction and seamles…
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In this episode of the “Business Excelleration® Podcast,” Kyle McNabb interviews technology experts from The Hackett Group – Michael Fuller and Vladimir Petreski – as they dive into how generative artificial intelligence (Gen AI) is transforming managed services. AI is enabling managed services providers to deliver customized, real-time solutions –…
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Digital World Class® Procurement: Latest Benchmark Metrics and Key Findings
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22:32What are Digital World Class® procurement organizations doing differently and better? What type of savings are they achieving and in what areas? How are they harnessing AI? In this episode of the Business Excelleration® Podcast, The Hackett Group’s Kavan, Jamila Williams and Kurt Albertson take the listener through some of the most valuable insight…
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Digital World Class® Finance: Bridging the Performance Gap With Gen AI
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19:05In this episode of the Business Excelleration® Podcast, Jim O’Connor and John O’Mahoney discuss why certain finance organizations outshine the competition. Drawing insights from The Hackett Group’s latest Digital World Class® research, they unlock key factors behind success. Their conversation highlights how investments in cutting-edge technologies…
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Digital World Class® HR: Bridging the Performance Gap With Gen AI
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22:04In this episode of the Business Excelleration® Podcast, host Tony DiRomualdo talks with Jessica Haley and Amanda Newfield about how HR organizations can achieve operational excellence while reducing costs. They also share insights from The Hackett Group’s latest Digital World Class® research, including how leading teams are transforming data into a…
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Digital World Class® Technology: Bridging the Performance Gap With Gen AI
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15:54What distinguishes Digital World Class® technology organizations from their competitors? In this episode of the Business Excelleration® Podcast, Kyle McNabb and Mike Fuller tackle this question, drawing from The Hackett Group’s recent research. They reveal that the key lies in providing high-value services, while aligning closely with business obje…
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Generative artificial intelligence (Gen AI) is revolutionizing financial reporting processes, streamlining operations and empowering finance teams to make more informed, strategic decisions. In this episode of the Business Excelleration® Podcast, Shawn Fitzgerald and Jim O’Connor discuss the transformative impact of AI in finance. They explore how …
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Provider Perspective: HCM Software Digital World Class Matrix™
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16:24In this episode of the Business Excelleration® Podcast, Andy Warzecha, Harry Osle, and Matt Merker share insights from The Hackett Group’s Digital World Class Matrix™ for human capital management (HCM) providers. They explore how advanced HCM technology can streamline processes, deliver actionable insights from precise data and bridge productivity …
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In this episode of the Business Excelleration® Podcast, Kyle McNabb, Vin Kumar and Andy Warzecha delve into the transformative realm of generative artificial intelligence (Gen AI). They draw upon insights from client organizations, revealing their experiences, plans and strategies for implementing Gen AI. The discussion outlines different levels of…
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Multi-Process Human Resources Outsourcing Providers: Highlights From the New Digital World Class Matrix™
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16:15In this episode of the Business Excelleration® Podcast, Andy Warzecha, Greg Morgan and John Sheridan discuss The Hackett Group’s Digital World Class Matrix™ for multi-process human resources outsourcing (MPHRO) providers. They unpack key insights from the study, highlighting how MPHRO providers harness artificial intelligence to streamline operatio…
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In this episode of the “Business Excelleration® Podcast,” Anthony Snowball, Kyle Robichaud and Joe Nathan discuss the tangible advantages businesses are experiencing, while also addressing the critical ethical considerations of adopting generative artificial intelligence (AI). They also examine the pivotal role of boards and executives in setting p…
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Future-Forward Insights: Key Takeaways From the 2024 OneStream Splash Conference
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19:11In this episode of the Business Excelleration® Podcast, Andy Moore and Peter Fugere reflect on the vibrant atmosphere and key takeaways from the recent OneStream Splash conference in Las Vegas. They highlight standout moments from the event, and discuss exciting new solutions and features on the horizon from OneStream. The full show notes can be do…
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In this episode of the Business Excelleration® Podcast, Vin Kumar, Kevin Church and Ramiro Ortiz explore how Gen AI is reshaping finance and how leaders are adapting. From engaging stakeholders to embracing new technologies and bridging skills gaps, they delve into the strategies guiding organizations of all sizes through this transformative period…
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In this episode of the Business Excelleration® Podcast, Anthony Snowball, Lee Derryberry and Franco Girimonte explore how generative artificial intelligence (Gen AI) is revolutionizing human resources (HR). From optimizing recruitment processes to personalizing employee development, these technologies are reshaping HR operations. They discuss how A…
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In this episode of the Business Excelleration® Podcast, Vin Kumar, Tim Yoo and Jeff Gilkerson explore the growing interest in generative artificial intelligence (Gen AI) among procurement companies. They highlight the challenges companies face in understanding what they require to effectively integrate Gen AI into their operations, and discuss its …
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In this episode of the Business Excelleration® Podcast, we explore how artificial intelligence (AI) is reshaping industries and opening new pathways for innovation. As businesses embrace the potential of AI, what challenges will they face? What opportunities should they take advantage of? A discussion with Kyle McNabb, vice president of research, a…
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Provider Perspective: EPM Software Digital World Class Matrix™
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18:37What sets apart top-tier enterprise performance management (EPM) providers, enabling them to deliver unparalleled value and capabilities? Explore the integration of generative artificial intelligence into EPM solutions, reshaping the way organizations optimize performance. Hear The Hackett Group’s Principal Andy Warzecha, Principal Jason Logman and…
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What unique challenges do mid-market companies have when it comes to digital transformation? How can they overcome them? A discussion with two experts from The Hackett Group’s Business Services Transformation practice in the UK - Director Teresa Exton and Associate Principal Hermann Waschefort. The full show notes can be downloaded here.…
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Customer-to-Cash Receivables Software – Digital World Class Matrix ™ Research
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19:46What factors enable some customer-to-cash (C2C) receivables software providers to deliver far greater value and breadth of capabilities than others? How are C2C software providers integrating artificial intelligence (AI) and generative AI into their offerings? A discussion of findings from The Hackett Group’s new Digital World Class Matrix™, with T…
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Procurement Transformation – Best Practices and Notes From the Field
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15:11Interest in procurement transformation is surging. A discussion of what’s driving demand, what approaches work best and real-life examples from The Hackett Group’s recent procurement transformation engagements, with Director Natalie Henfrey from The Hackett Group’s Procurement Transformation practice in Europe and Principal Tom Kellaway of The Hack…
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How Artificial Intelligence Is Reinventing Human Resources
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24:23Listen to learn how artificial intelligence (AI) is changing the way human resources (HR) professionals do their jobs, and find out how HR leaders can drive AI adoption within their department and throughout the broader organization. Hear a candid conversation with CHRO Harry Osle, Senior Research Director Tony DiRomualdo and Associate Principal Am…
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MTN Group – 2023 Digital Award Winner, Source-to-Purchase
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30:04MTN Group's Procurement Center of Excellence Leader Andrew Savage talks with The Hackett Group's Managing Partner and AI and Digital Operations Practice Leader Vin Kumar about MTN Group’s Procurement Cockpit, a digital transformation project which received The Hackett Group’s 2023 Digital Award in Source-to-Purchase. The central procurement intelli…
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Upgrading Corporate Performance Management – Best Practices From Our OneStream Practice
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26:42How can companies improve the efficiency and effectiveness of their finance and accounting operations by implementing OneStream as their corporate performance management system? How can the technology shift be used to drive process improvements and implement best practices? A discussion with Sahil Patel, a director in our OneStream practice, and St…
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What priorities do technology leaders have for the coming year? How prepared are they to address them? Highlights of findings from The Hackett Group’s 2024 Technology Key Issues research with Principal Michael Fuller and Principal Kyle Robichaud. The full show notes can be downloaded here.저자 The Hackett Group
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Bosch Service Solutions – 2023 Digital Award Winner, Contact-to-Resolution
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18:30How has Bosch used artificial intelligence and automation to transform the contact center experience? Irfan Ali, director of Digital, Automation and Innovation at Bosch Service Solutions, talks with David Ketchin, managing director for The Hackett Group in Europe, about the dramatic results they’ve achieved. Bosch received a Digital Award from The …
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What are the priorities for supply chain leaders in the year ahead? What improvement initiatives are they planning? A discussion of findings from The Hackett Group’s 2024 Supply Chain Key Issues research with Principal Erin Blair and Principal Josh Nelson. The full show notes can be downloaded here.저자 The Hackett Group
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A discussion of The Hackett Group’s new research – which finds that generative AI will enable companies to reduce selling, general and administrative (SG&A) costs and staffing by 40% over the next five to seven years – with Principal Vin Kumar, who leads AI and Digital Operations, and Associate Principal Joe Nathan. The full show notes can be downl…
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Takeda Business Solutions – Growing a GBS Value Proposition
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26:05Vanessa Gleason, global head of Takeda Business Solutions, shares her organization’s impressive digital transformation journey with Philip King, senior director, The Hackett Group. Gleason was a featured speaker at The Hackett Group’s 2023 European Best Practices Conference in London. The full show notes can be downloaded here.…
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Sanofi – 2023 Digital Award Shares Details of Their HR Transformation
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23:44How has pharmaceutical giant Sanofi used technology to transform their human resources (HR) operation and improve the way they manage talent? The Hackett Group’s Principal Vin Kumar talks with Sanofi Head of Process Intelligence Christian Mueller, Sanofi’s Workday Employee Experience Product Owner Maria Elena Castillo and Sanofi Head of Employee Li…
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Human resources leaders are expecting to feel increasing pressure in 2024 in the face of global economic uncertainty and possible labor and skills shortages, and are turning to technology to help them improve efficiency and effectiveness. A discussion of findings from The Hackett Group’s 2024 HR Key Issues research, with Senior Research Director To…
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In 2024, finance organizations will need to do more with less, with cost containment and cash flow optimization back at the top of their priority list. A discussion of findings from our 2024 Finance Key Issues research, with Shawn Fitzgerald, a senior research director at The Hackett Group; Tom Willman, a principal in the Finance Advisory practice;…
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In this episode of the “Business Excelleration® Podcast,” what are global business services leaders focused on in 2024? What are their transformation priorities for the coming year? A discussion of findings from our 2024 Global Business Services Key Issues research, with Senior Director Penny Weller, Global GBS Advisory Practice Leader Martijn Geer…
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How have the priorities of procurement leaders changed for 2024? What role will generative AI and technology overall play in helping procurement achieve its goals? A discussion of findings from The Hackett Group’s 2024 Procurement Key Issues research, with Senior Research Director Amy Hillcox and Global Procurement Advisory Practice Leader Chris Sa…
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How has Pella, one of the nation’s premier manufacturers of windows and doors, transformed its finance operations, creating one source of truth for budgeting, forecasting and more? A success story with Pella Director of Finance Kayla Flanders and The Hackett Group Principal Tammy Norton of our OneStream practice. The full show notes can be download…
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In this episode of the Business Excelleration® - What are some best practices for companies considering a "best-in-class" or "best-in-suite" approach as they implement or upgrade their Enterprise Resource Planning System. A discussion with Dan McCabe, a Director in The Hackett Group's Technology Transformation practice and Robert Donahue, Associate…
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In this episode of the Business Excelleration® a discussion of The Hackett Group's new research, which details how difficult it has been for companies in both North America and Europe to sustain reductions in selling, general & administrative costs. With Benchmarking Principal Murray Shevlin and Benchmarking Principal Tom Kellaway. The full show no…
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ESG - How OneStream can support emerging global disclosure requirements
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25:25In this episode of the Business Excelleration® Podcast, in Europe, the U.S. and worldwide, mandatory reporting requirements for companies' environmental impact are on the rise. We discuss the issues around this emerging trend, and how companies can use OneStream to meet these requirements, with The Hackett Group Principal and OneStream Practice Lea…
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An overview of findings from The Hackett Group’s new research into “Building Strategic Workforce Planning (SWP) Capabilities and Beyond,” a performance study designed to understand the drivers of the SWP effectiveness, the impact on talent outcomes, and the strategies and practices employed to build effective SWP capabilities. With Senior Research …
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A discussion of new research from The Hackett Group which looks at how increasing workloads and little to no increases in budget or headcount have pushed staff in HR, IT, finance, procurement and global business services to their limit. The research quantifies the contributors to burnout risk and offers recommendations for how companies can avoid i…
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What impact will generative AI have on the world of corporate finance? How can finance leaders get started using artificial intelligence to improve their operations? A discussion with Tom Willman, a Principal in our Finance Executive Advisory Program, and Vin Kumar, a Principal and The Hackett Group’s Digital Finance & GBS Advisory Program Leader. …
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Juniper Networks – The Journey to Digital World Class Global Business Services
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19:13In this episode of the Business Excelleration® Podcast, what does it take to create a Digital World Class Global Business Services organization? A discussion with Juniper Networks EVP and CFO Ken Miller about their amazing transformation journey. With The Hackett Group Director Siobhan Riggott and Advisory Principal Martijn Geerling. A complete lis…
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In this episode of the Business Excelleration® Podcast, how can IT organizations most effectively vet, evaluate, and integrate AI into their enterprise? A discussion with Tammy Pinter (Practice Leader, Global IT Advisory), Ron Exler (Senior Research Director, Enterprise IT) and Todd Musgrove (Associate Principal, Technology Transformation). Part of…
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Purchase-to-Pay Software Market Intelligence Research – Key Findings
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22:56In this episode of the Business Excelleration® Podcast, which Purchase-to-Pay software solutions provide the greatest level of value to companies? A discussion of findings from our new Market Intelligence Service research, with The Hackett Group Principal and Global Procurement Advisory Practice Leader Chris Sawchuk, Director, Finance Transformatio…
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Workforce Strategy: Leveraging Contract Staff and Managed Services
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21:18How can IT organizations most effectively leverage contract staff and managed services? A discussion with two experts from The Hackett Group’s Technology Transformation Practice, Director Tiffany Hague and Director Vladimir Petreski.저자 The Hackett Group
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In today’s challenging business environment, financial planning & analysis (FP&A) is playing a greater role than ever. How can CFO’s help their FP&A organization drive greater speed and agility? With The Hackett Group Principal, Finance Transformation Jason Logman and Principal, Finance Transformation Glenn Hafler.…
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As companies integrate artificial intelligence technology into their infrastructure, how can they do so responsibly? A discussion of what it means to focus on Responsible AI, and what problems companies can avoid by taking a responsible approach in their AI efforts. With The Hackett Group Principal Joe Nathan and Technology Innovations Advisors Fou…
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In the evolving world of application landscape, enterprises are faced with the need to constantly optimize technology platforms to achieve their business and innovation goals. We discuss best practices in application portfolio optimization with Kyle Robichaud and Joe Nathan, Principals in our Technology Transformation Practice.…
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