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The BS-Free Service Business show takes you behind-the-scenes of running a business as a freelancer, creative or agency with a focus on fluff-free lessons to help you grow your own business and get paid. If you work with clients and want to create a simple AND sustainable service business, you're in the right place. The show is hosted by Scoop Studios' Maggie Patterson. You can learn more about the podcast and Small Business Boss at http://www.smallbusinessboss.co and get access to all of ou ...
 
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If you're a fan of the BS-Free Service Business Show, check out Duped. Duped is a limited series podcast hosted by myself and Dr. Michelle Mazur, where we talk about the dark side of online business that you need to know about, and more importantly, how to protect yourself from falling prey to these tactics and tricks. ______________ The seven-figu…
 
If you're a fan of the BS-Free Service Business Show, check out Duped. Duped is a limited series podcast hosted by myself and Dr. Michelle Mazur, where we talk about the dark side of online business that you need to know about, and more importantly, how to protect yourself from falling prey to these tactics and tricks. ___________ If you’ve ever lo…
 
If you're a fan of the BS-Free Service Business Show, check out Duped. Duped is a limited series podcast hosted by myself and Dr. Michelle Mazur, where we talk about the dark side of online business that you need to know about, and more importantly, how to protect yourself from falling prey to these tactics and tricks. _____________ If you’ve been …
 
If you're a fan of the BS-Free Service Business Show, check out Duped. Duped is a limited series podcast hosted by myself and Dr. Michelle Mazur, where we talk about the dark side of online business that you need to know about, and more importantly, how to protect yourself from falling prey to these tactics and tricks. ___________ Remember when the…
 
If you're a fan of the BS-Free Service Business Show, check out Duped. Duped is a limited series podcast hosted by myself and Dr. Michelle Mazur, where we talk about the dark side of online business that you need to know about, and more importantly, how to protect yourself from falling prey to these tactics and tricks. _____ Have you noticed that “…
 
Hands up if you’ve ever been told you need to “hustle harder”. Keep your hands up if reading makes you want to have a nap, because the idea of hustling is downright exhausting. The relentless message around needing to hustle is contrary to why we ever started a business. What we really need and want is more *freedom* with our time. That’s why I inv…
 
“I make 7 figures and you can too! All you need is my proven system!” Bet you’ve seen this sort of claim so many times you’ve lost count and it’s totally eye roll worthy. The online business world is full of people making BIG income claims. And as the years pass, these claims seem to continuously escalate. First it was 5 figures, then it was 6, and…
 
Have you ever had a question and thought “hmmm, I wish there was another biz owner I could ask about this”? Over the past year I’ve had a great time interacting and answering. questions over on Instagram. And that’s exactly why I decided to bring those questions to the podcast and share them all with you. In this episode, I’m answering listener que…
 
Have you ever been given the advice that you need to work on your visibility as a business owner? While on the surface this is true, one of the things that holds many people back is feeling that visibility = an extroverted, loud, in-your-face approach. Totally not my style, and probably not yours either. And that’s okay! Because we do, in fact, hav…
 
One of the most common questions I get asked is about how much people should be paying their employees or contractors. While the actual amount will always vary depending on the role, having a strategy for determining what rates to offer is critical.An important part of running an ethical online business is about NOT trying to get the largest amount…
 
When you’re trying to figure out who to trust online, you can’t just look for something sleazy or sketchy as a sign that you should skip doing business with someone. It’s much more complex and nuanced than looking at the FB ad with a guy on a yacht and thinking, next. It’s much more complicated, and sometimes a scammer looks and acts like your BFF …
 
Have you ever felt so overwhelmed in your biz that you’re ready to light a match and burn the whole thing to the ground? 🔥 Been there, done that. The reality of being of a biz owner is that even when things seem to be going great, the tide can turn quickly. Even something awesome like bringing a client onboard can start to make you feel like you're…
 
Language is always evolving, and with that, so should our marketing and copywriting. Why? Because the words we choose matter.If we want to convey the message that our business is inclusive, diverse and equitable, then the language we use needs to reflect that. That’s exactly why in this episode, Nailah King joins me to talk about inclusive copywrit…
 
How many times have you heard the advice that you need to focus on scaling your service business? While on the surface telling someone to work on growing their business doesn’t seem like bad advice, the reality is that it’s not always time for growth. Being profitable doesn’t automatically mean you have to double or triple in size. In this episode,…
 
If you’ve worked in the online biz world for more than a hot minute, you’ve probably noticed something —Nothing is quite like it seems. You buy a template, a course, mastermind or hire a coach, and once you’ve handed over your hard earned money you quickly realize you are definitely NOT getting what you thought you paid for. Turns out you’ve fallen…
 
What’s the worst business advice you’ve ever received? For me, when I think back on the bad business advice, there’s one thing that stands out — a whole lot of it came from people who didn’t understand very much about running a service business. People who haven’t done it themselves. People who don’t get how creative businesses work. Unfortunately,…
 
As a services business owner, have you ever felt overwhelmed trying to figure out what exactly to offer your clients?Part of that struggle often stems from the world of online business and the revolving door of what’s trending. Some years flat-rate pricing is all the rage, other years it seems like everyone’s preaching the benefits of the VIP day m…
 
Hands up if you love a great story! As an avid reader and a professional writer, I’ve always been fascinated by stories. And while storytelling hasn’t been a topic that I’ve tackled in a while, it hasn’t escaped my notice that the online business world continues to be besieged by an approach to storytelling that’s a weird combination of super basic…
 
The business as usual of online business is broken. But what are the alternatives? Breaking-Free of the Status Quo of Online Business will help you take a trust-driven approach to your marketing, sales and service as a coach, consultant, creative or creator. (That’s right this isn’t just for service businesses, but don’t worry, you’re still my fave…
 
You’ve got a strategy for marketing and sales — but do you have a strategy for what happens after someone actually becomes your client? Let’s face it: Clients are the lifeblood of your business. So ensuring their experience is outstanding is one of the best ways to create loyal, repeat customers who’ll help bring more clients to your door. In this …
 
When you hear the word “selling” what’s your gut reaction?Unsure? Scared? Like you suck? Or that you could be doing much better? The reality is that for many of us, the entire concept selling has a lot of baggage attached to it. But we can’t get away from the fact that if we want a sustainable business, selling is part of the deal.How do we move pa…
 
Picture it: Somewhere in the world, March 2021. You’ve gotten yet ANOTHER sleazy email from some bro marketer trying to sell you their newest product or service, and the email is hitting you hard in all your weak spots. And in all the thoughts running through your head, at some point you think, “well at least I don’t do anything like that with my m…
 
Have you ever bought a product or service for your business that you didn’t actually really want or need? You started out browsing because something caught your attention and the next thing you know you’re looking around wondering exactly what happened.I know because I’ve been there, and many times it was because I got played. I was motivated by fe…
 
Hands up if you’ve ever heard this common refrain in the online business world: “You gotta spend money to make money!!”This “invest at all costs” message is designed to override logical thinking by urging you to take action and purchase, no matter what. These fear-based tactics are exactly why I decided to conduct a survey regarding the good, the b…
 
Have you ever worked with a coach and felt like something was off? While coaching for business can be a great thing, with the wrong person it can be downright detrimental. And like any close relationship, there’s the possibility that abuse can occur. What are the red flags you need to look for when choosing to work with a coach? And what should be …
 
What is it about service business ownership that makes people want to chuck it all in and give up? For some reason, service businesses are often treated as “less than” in the online business world. They’re treated as though our businesses are just a stop along the way until we can do something “better”. How do we turn the tide and make sure service…
 
Ever wondered why service businesses get such a bad rap? Probably because we have our very own anthology of urban legends and myths that have been repeated so many times they’re now accepted as fact. A lot of these myths and stories are designed simply to sell you something, and in the process, they challenge what we think we know about our service…
 
Q: What do the online business industry and MLMs have in common?A: Way more than they should, unfortunately. Yet for some reason, the online biz world seems to direct a whole lot of vitriol towards MLMs (and really, lots of other business models). So where’s the disconnect? How do people not see — or maybe not care — that the very thing they judge …
 
Ever had to chase a client to get paid? The fact is, when it comes to payments terms for your business, there are a ton of variables, so having everything nailed will make collecting your money as easy as possible. In today’s episode, we’re talking about all things payments including payment terms, options for receiving payments, payment plans and …
 
Do you ever hear other business owners talking about their money goals and milestones and wonder HOW those numbers might even be possible?The truth is, those goals you hear about may very well be based on fiction, not fact. How do you set money goals that are not only attainable, but actually make sense for you and your business? In this episode, I…
 
Have you ever wondered the REAL story behind a business or the person running it? Not the shiny, glossed over version that omits key things from the past, but the actual story, privilege and all?Yeah, me too. My take is this: If you’re going to listen to me, read my work, and potentially work with me, you deserve truth and transparency. Especially …
 
Question: What do the online business industry and cults have in common? Answer: Way more than you think. For as long as I can remember I’ve been fascinated by cults so when I discovered two NXIVM Docuseries — Seduced and The Vow — of course I was going to watch. But then something happened that I wasn’t entirely expecting. I saw so many clear para…
 
Have you ever been told that a challenge in your business could be fixed with some mindset work? Of course you have. Because in the online business world, mindset gets blamed for anything and everything— especially when it comes to money.Truth? I’m sick of it. While money mindset is real, not everything is a mindset issue. In this episode, I sat do…
 
Pricing is one of the more challenging parts of running a business as it can be complicated and nuanced. It can get tied up with our own stories about pricing, and leave us wondering what the right way to price our services really is. In this episode, we’re talking about how to rethink your pricing heading into 2021, including how to raise your pri…
 
When it comes to marketing and sales, there are so many different strategies and tactics you can use. It’s overwhelming, and frankly, many of them just aren’t the right ones for your business. But there’s one thing that matters more than any single tactic, and that’s trust. In this episode, we’re going to break down how to take a trust-driven appro…
 
When it comes to selling your services, it can be challenging to know if you’re getting it right, or if you’re inadvertently sabotaging yourself somehow. In this episode, I’m unpacking nine things I see service providers getting wrong, and we’re going to talk about how to fix them. Get the inside scoop right here: https://smallbusinessboss.co/sales…
 
If you’re anything like me, when you look at other people running a successful business, you want to know *exactly* what they’ve done to get where they are. And the truth is, while everyone is unique and each agency has its own flavor, there ARE some things that are universal when it comes to building a thriving business.I like to call these The Fi…
 
This has been the longest year ever. Am I right? And it’s because my well-orchestrated plan was thrown out the window, and there’s been a lot of adjusting along the way. As part of our agency model series on the BS-Free Service Business show, I’m taking you behind-the-scenes of my agency, Scoop Studios. I share the nitty-gritty on revenue growth, t…
 
Have you ever looked around at some of the other businesses in the online business industry and thought “that seems shady as hell”? Or, have you ever wondered how some of the people in this industry manage to fly under the radar while operating with an “anything goes” attitude? That’s why I decided it was time to go deep into the underbelly of the …
 
Ever looked at an agency owner who seems to have it all together and wondered what exactly goes on behind the scenes? Me too. (Yes, I run an agency, but that doesn’t mean I’ve got every single thing perfectly figured out!). For this episode I’m thrilled to bring you an agency behind-the-scenes episode with Tasha Booth, Founder and CEO of the Launch…
 
Burnout isn’t inevitable when you run a service business, no matter what people want you to believe. In this episode we’re talking about why working with clients isn’t a recipe for burnout and five strategies for avoiding burnout in your service business. Get the inside scoop right here: https://smallbusinessboss.co/avoiding-burnout/…
 
As bosses, many of us worry we’re missing something as we build our businesses, so the idea of a specific way to do things can be incredibly appealing. Which is why in this episode and blog post, I’m walking you through the BS-Free Service Business Foundations Framework, and true to its name, it’s going to free you from a whole lotta busywork and B…
 
Masterminds are often seen as a must-have for business owners, but should we believe the hype about what they can really do for us? In this episode and blog post, I’m doing a deep dive into the good, the bad and the ugly of masterminds. Get the inside scoop right here: https://smallbusinessboss.co/benefits-of-mastermind-groups/…
 
As the saying goes, you need to spend money to make money, but is that really true? My take is that sometimes it is and other times we’d be better served by closing our wallets. In this episode, I’m sharing nine questions you need to ask before you invest in anything. Get the inside scoop right here: https://smallbusinessboss.co/before-you-invest/…
 
With the rise of social media, we’ve also seen the emergence of influencers. Now, literally anyone with the right talent or skills can build a platform and reach an audience of thousands or even millions. On this episode of the BS-Free Service Business Show, we’re looking at everything you need to know about celebrity entrepreneurs, their problemat…
 
Fall is coming up quickly, and if your business is anything like mine, it’s GO time for new business opportunities. On this episode of the BS-Free Service Business Show, we’re doing a refresher on referrals, including everything you need to know. Get the inside scoop right here: https://smallbusinessboss.co/referrals/…
 
If you’re listening to this podcast you’re either tired of the hype in the business world about growing your business, or you’re looking for ways to grow in a healthy, sustainable way. Or maybe a bit of both. On this episode of the BS-Free Service Business Show, I’m tackling how to scale your service business without the hype or BS. Get the inside …
 
No matter how digitized your business is (or isn’t), 2020 has made one thing clear, the future of our businesses relies on our ability to use the internet for everything from our processes to our client prospecting. On this episode of the BS-Free Service Business Show, I sit down with author and digital marketer Avery Swartz to chat about building …
 
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