077: Conflict Resolution for People Who Hate Conflict with Josh Mauldin

User Defenders – UX Design & Personal Growth

Jason Ogle에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jason Ogle 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

3y ago 1:04:16

MP3•에피소드 홈

Josh Mauldin shows us how resolving conflict not only makes us better humans, but better designers. He challenges us to approach conflict with a growth mindset and the question, "What can I learn from this?" to help us become less anti-conflict and more pro-resolution. He articulates the difference between healthy and unhealthy conflict and teaches us why healthy conflict is good and even worth pursuing. He reminds us that it all comes back to empathy which does not mean agreeing with someone, but making an active effort to understand where they’re coming from. He also reveals how embracing conflict is the catalyst for building the best teams, the best products, and the best you.

How Long Have you Been Thinking About Conflict Resolution? (4:38)
Has Team Conflict Increased Since We've Gone Remote? (9:48)
How Can We See Past the Emoji's? (13:53)
What Does Your Conflict Resolution Framework Look Like? (18:54)
How Does Your Cranky Conclusions Approach Work? (20:53)
Conflict Resolution for Leaders (28:14)
How Do You Address Conflict with Your Leadership? (32:08)
What's the Difference Between Healthy and Unhealthy Conflict? (35:10)
How Does Healthy Conflict Create Better Products? (38:28)
Is Agile a Double-Edged Sword When it Comes to Team Conflict? (41:20)
Design Superpower? (46:13)
What's Your Design Kryptonite? (47:08)
UX Superhero Name (47:57)
Habit of Success (48:36)
Invincible Tool or Resource (49:26)
Best Advice (54:11)
Connect & Keep Up (55:44)

Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen's astonishing superhero artwork at userdefenders.com/077

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