[141] Real-World Advice on How to Grow a Profitable, Efficient MSP Business

TubbTalk: The Podcast for Managed Service Providers

In this episode, Richard speaks to Darren Strong. Darren is the Managing Director of Focus Technology Solutions, a managed service provider based in the North of England.

Plus, he’s also built and managed multiple MSPs and founded Scalable MSP. They consult, configure and implement established MSP best practices to help managed service provider businesses accelerate their profit.

Darren tells Richard why he joined the ConnectWise IT Evolve community and the catalyst for starting his MSP. He explains the types of MSPs they work with and the services they provide.

They also dig into growth, with Richard asking how Scalable helps MSPs benchmark their progress and what Darren considers to be the main issues MSPs face when they grow.

Darren also speaks honestly about why he doesn’t think there’s a conflict of interest working with an MSP coach who also owns a managed services business, how he juggles the two roles and his advice to grow and scale.

Mentioned in This Episode

• ConnectWise
• ConnectWise IT Nation Evolve
• Book: Bob Burg: The Go-Giver
• TubbTalk episode 117: How to Grow Your Business in an MSP Community Like IT Nation
• The Tech Tribe
• PSA tool: AutoTask
• PSA tool: SuperOps
• PSA tool: Halo
• Steve Riat
• Mit Patel
• Raja Pagadala
• Book: Alex Hormosi: $100m Leads
• Book: Alex Hormosi: $100m Offers

Mentioned in this episode:

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Every Tuesday I share my thoughts on the business of IT with you, the Managed Services community. Thousands of Managed Service Providers already subscribe to MSP Insights. It’s easy to sign up, easy to cancel. MSP Insights is basically a short email from me, every Tuesday without fail, with advice on growing your IT business, plus cool resources I’ve found, discovered or starting exploring that week. It’s kind of like my diary of cool things, and often includes articles or books I’ve read, tools I’ve discovered, and events I think you’d be interested in, often sent to me by my friends and TubbTalk podcast guests. So, if that sounds fun, a short, tiny bite of MSP goodness every Tuesday, and you’d like to try it out, just go to https://go.tubb.co/tuesday, drop in your email and you’ll get the very next one.