Player FM 앱으로 오프라인으로 전환하세요!
[115] Syncro: Why a More Human Business Better Serves MSPs
Manage episode 336949873 series 1170577
In this episode, Richard speaks to Emily Glass, President and CEO of Syncro. They’re an all-in-one RMM, PSA and remote access tool that helps managed service providers - MSPs - run more profitable businesses.
She and Richard talk about managing a remote team, why a combined PSA/RMM is good for MSPs and how the MSP market has changed since Emily started in the industry.
Plus, Emily shares Syncro’s Philosophy on PSA Integration, their licencing model, the challenges of long-term contracts with vendors, what it’s like being one of the few female vendor CEOs and why there aren’t more of them.
They discuss how Syncro helps MSPs grow their businesses and their future plans, how to support a remote team and why Syncro is a human-focused company first.
Emily also shares openly about her own meditation practice and that of the C-suite team, the importance of time management and work/life balance, and the people who’ve been mentors for her throughout her career.
Mentioned in This Episode
- RMM & PSA tool: Datto (now part of Kaseya)
- Automated backup: Backupify
- Cloud services tool: Akamai
- Video communication platform: Brightcove
- Meditation app: Headspace
- Casana CEO and Emily's mentor: Austin McChord
- American businesswomand and Emily's mentor: Ursula Burns
180 에피소드
Manage episode 336949873 series 1170577
In this episode, Richard speaks to Emily Glass, President and CEO of Syncro. They’re an all-in-one RMM, PSA and remote access tool that helps managed service providers - MSPs - run more profitable businesses.
She and Richard talk about managing a remote team, why a combined PSA/RMM is good for MSPs and how the MSP market has changed since Emily started in the industry.
Plus, Emily shares Syncro’s Philosophy on PSA Integration, their licencing model, the challenges of long-term contracts with vendors, what it’s like being one of the few female vendor CEOs and why there aren’t more of them.
They discuss how Syncro helps MSPs grow their businesses and their future plans, how to support a remote team and why Syncro is a human-focused company first.
Emily also shares openly about her own meditation practice and that of the C-suite team, the importance of time management and work/life balance, and the people who’ve been mentors for her throughout her career.
Mentioned in This Episode
- RMM & PSA tool: Datto (now part of Kaseya)
- Automated backup: Backupify
- Cloud services tool: Akamai
- Video communication platform: Brightcove
- Meditation app: Headspace
- Casana CEO and Emily's mentor: Austin McChord
- American businesswomand and Emily's mentor: Ursula Burns
180 에피소드
모든 에피소드
×플레이어 FM에 오신것을 환영합니다!
플레이어 FM은 웹에서 고품질 팟캐스트를 검색하여 지금 바로 즐길 수 있도록 합니다. 최고의 팟캐스트 앱이며 Android, iPhone 및 웹에서도 작동합니다. 장치 간 구독 동기화를 위해 가입하세요.