The Business of Clicks

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Manage episode 241642852 series 1512101
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Online retail spending has increased more than four fold in the last ten years - it now accounts for almost one in five pounds we spend shopping. But whilst times are tough for our high streets, e-retailing is far from a licence to print money. With widespread discounting and a growing cost of delivery and returns, margins are being squeezed and many are finding it a struggle to survive. In this programme, Adam Shaw investigates how the economics of e-commerce work, what the move to predominantly online will mean for many retailers and what our shopping environment may look like in 10 years time. Presenter: Adam Shaw Producer: Alex Lewis Editor: Penny Murphy Image: A woman packing a box to post Credit: Getty Images

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