1723: The Tech Transforming Reservations and Ordering in Hospitality

The Tech Talks Daily Podcast

Neil C. Hughes에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Neil C. Hughes 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

2+ y ago 20:50

MP3•에피소드 홈

Since its inception, SevenRooms has served hospitality operators from independent restaurateurs to global hospitality groups. They created the company to overcome a challenge they recognized within the industry: limited access to and ownership of guest data.

Over the past ten years, they have built a platform that unlocks a 360-degree view of the guest journey and empowers operators to deliver highly personalized experiences to every on- and off-premise diner. As a result, they are leveraging technology to helping hospitality businesses, big and small, increase revenue and create loyal guests for life.

Joel Montaniel, CEO & Co-Founder of SevenRooms, returns to the Tech Talks Daily Podcast for a catchup. We discuss on-premise and off-premise dining, vaccine passport mandates, and how customer's needs have evolved over the last 15 months. We also talk about how Joel sees hospitality adapting to these needs by leveraging technology.

Finally, we discuss how restaurants can create a seamless journey that diners prefer from discovery to booking to the dining experience itself with technology.

2030 에피소드