Manage episode 307718453 series 2473388
Would you buy from a company you don’t trust on a personal level? We wouldn’t either.
Every member of your organization that interacts with the customer has the chance to make or break a sale. Recognizing this power can help enable your sales team by removing any pain points along the customer journey.
- Enablement as the ethos of the company
- Company mistakes around enablement & advice on how to improve
- Understanding the Miller Heiman methodology
- The customer journey and post-pandemic changes
- Building out a company’s enablement division
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