27: Plan the work, work the plan

The SaaS Venture

FULL SHOW NOTES

[INTRO music]

0:00:12.0 Aaron: Episode 27: Plan the work, work the plan.

0:00:16.2 INTRO: Welcome to the SaaS Venture podcast, sharing the adventure of leading and growing a bootstrap SaaS company. Here are the experiences, challenges, wins, and losses shared in each episode from Aaron Weiche of Leadferno and Darren Shaw of Whitespark. Let's go.

[music]

0:00:42.3 Aaron: Welcome to the SaaS venture podcast. I'm Aaron.

0:00:45.7 Darren: And I'm Darren.

0:00:47.7 Aaron: Darren, I wanted to start today with a little bit of an inspirational quote for us in our planning topic. Are you ready?

0:00:55.7 Darren: I'm ready. Let's hear it.

0:00:57.0 Aaron: So Eleanor Roosevelt said, "It takes as much energy to wish as it does to plan."

0:01:05.1 Darren: It's a solid quote.

0:01:07.4 Aaron: I like the positivity of wishing and day-dreaming without the work involved, [chuckle] but I get where she's going.

0:01:15.2 Darren: Just take your wishes. They're all running around in your brain. Just write them on paper and you're starting to plan.

0:01:21.0 Aaron: There you go. One other note. We are also using video recording for this episode. We're gonna test this out and see. When we watch it back we'll [0:01:33.2] ____ if we're cringy or it's just not something that we want or if it's a good second medium for us to distribute our talks.

0:01:44.1 Darren: I think our subscribers are gonna go through the roof. You're so handsome. You're gonna have [chuckle] so many people being like, "Well, I wanna see more of that Aaron Weiche."

0:01:54.1 Aaron: I'm pretty sure there's not enough of a filter to combat that to make that come true, but it sounds good. All right, well, hey, it's been almost two months since we recorded an episode. I'm definitely to blame on that. I've been super heads down with some things, which we'll talk about my side of planning work and working the plan, but how have things been? Are there any changes in your life in the last two months during the pandemic?

0:02:22.8 Darren: No. Pandemic-wise, it's all the same over here. Nothing really has changed. No one's gotten vaccinated in my immediate family yet, so it's all same stuff here. Busy with work. You're definitely not all to blame. I have been heads down on a bunch of stuff as well, and so I haven't sparked a podcast conversation, but yeah, what's new at Whitespark? Let's see. We launched actually a really big update to our Local Rank Tracker. It's not the kind of thing that has much impact customer-facing, but we've rebuilt the whole thing in our standard tech stack. It used to be on Angular, and now we've switched our front-end JavaScript framework to View, which has many positive impacts for us. We're able to iterate on it much faster. The software is more organized, and so it really opens us up to quicker feature releases on our Rank Tracker, so I'm excited about that.

0:03:25.8 Aaron: Nice.

0:03:26.8 Darren: We are finally about to pull the trigger on our new account system that I've talked about on the podcast many times, but it's actually happening. And I'm not even gonna say two weeks. It's actually happening in five days on Tuesday. Tuesday is the day that we're gonna pull the trigger, and actually on that day, we've decided we're going to raise the prices of our premier SaaS software, the Local Citation Finder. We're doing a big price increase on that, that I've been talking you a lot about, Aaron. I'm excited about that. I think there's great potential there. I feel like it's long overdue.

We've had the same price of that software since we launched it 10 years ago. I've never increased prices, so it's long overdue. I feel like we're just gonna flip the switch and be just all of a sudden, we're making a lot more money, which we should've done a long time ago. So I'm excited about that. And we've got a big new feature to launch. I've talked about this before, I think, on the podcast, which is our citation auditing component that's gonna be integrated into our Local Citation Finder. So that's next on our agenda. That we're gonna be diving deep into that. It's mostly done, but pushing towards launch on that as well, so that's what's new in my world. How is Leadferno going? .

0:04:42.9 Aaron: Yeah, well, one, it's great to be public with Leadferno. I think that's the biggest thing in announcing this. Just Monday of this week, I mentioned to you when we were talking before, hitting record earlier today is having this time between leaving GatherUp and just helping wrap up some things there and whatever else and diving head deep into Leadferno, but not really having it in a place where I wanted to promote or talk about it. That was definitely hard. So it was like... In my planning, it's like I had this plan on how I wanted to announce. I wanted to have the marketing website ready, and I wanted to have it to a pretty like, I don't know, full-blown or at a pretty solid part, to be able to build content around and screenshots and specific features.

And early in the product and planning, there's a lot of that that you still don't even know how it's gonna end up or come true. You don't have visuals for it, things like that. So that was definitely one part of figuring out how do I make the most out of announcing what it is and driving people to something that actually does a good job of explaining it and all those pieces. So yeah, that was just a huge shift this week in being able to say like, "Here it is. Here's what it's called. Here's the link to it." And be able to socially do that in my professional profiles and my personal profiles. That was awesome.

0:06:26.3 Darren: Yeah, I was excited to see the tweet from you and see that you've gone public with it. It's like, "This is the thing. You can check it out now. This is what's coming." So that must be a huge relief and just feel good to get it out there.

0:06:41.5 Aaron: Yeah, I was kind of laughing. It checks the boxes on that social high or that dopamine hit you get when your LinkedIn posts and all the congratulations and the comments and the likes and retweets on Twitter and everything else. It's like this fever pitch. I kind of laughed at myself 'cause it's like, "I want that. I need that. I need word to spread on Leadferno and what it is and what it does." But I also felt like one of my teenagers where I'm worried about how many likes are on my TikTok video and things like that. It's like, I was like, "Oh, geez. Don't get caught up in this." But yeah, Monday was definitely just a rush all day long of people reaching out, people I forgot I had in my LinkedIn network where it's like you build these networks of, I don't even know, thousands of people, and then you get something and then you're like, "Oh, who's that? Where did I meet them at?" You go back and recall all of that so.

0:07:40.7 Darren: Well, I think you coined the phrase, "LinkedIn is slow Twitter."

[chuckle]

0:07:46.9 Aaron: Yes. I'm glad you remember that. It totally is.

0:07:50.7 Darren: Yeah, it makes some sense. You post something on LinkedIn, it continues to gather likes and comments for weeks, whereas something on Twitter, it disappears within half an hour.

0:08:00.9 Aaron: Yeah. No, you're absolutely right. The Twitter steam settled down within 24 hours, and you're exactly like, "I'm still getting messages three days later on everything related to LinkedIn and whatever else." So people can check LinkedIn once a week and feel like they really haven't missed out on too much, where if you're really into Twitter, you're on it every few hours at least, so...

0:08:27.2 Darren: Yeah, well, congratulations on going pub...