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#58 - Chatting With Charles Anderson: It's unreasonable that everything in your life is digital, but when you go to work, it operates in the year 2000
Manage episode 302193171 series 2816634
Mark Simonsen에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mark Simonsen 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Charles Anderson is the co-founder of Arrow, a company looking to change the way sales reps in the heavy equipment industry interact with CRM solutions. On a mission to eliminate data entry Friday, Charles and the Arrow team visited over 100 different dealerships to talk to equipment sales managers, reps and owners to build Arrow from the ground up.
Learn more about Arrow at https://www.rentalarrow.com/podcast
Episode Timestamps
[01:36] - How did you first become involved in the equipment rental industry?
[10:25] - What is the purpose of Arrow, and what made you start the company?
[15:11] - What are the common challenges that you think salespeople in the equipment rental industry typically face?
[17:59] - How is Arrow different to other CRM solutions when it comes to data entry?
[24:48] - Charles talks about integrating with third party systems
[28:05] - Charles talks through the importance of customer experience
[33:33] - Who do you think played a big influence as a mentor for you?
[35:50] - How do you manage having balance in your life and being a start up founder?
[38:46] - If you could give some advice to your younger self, what would you say?
[41:46] - How do you define success?
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