Artwork

Marianne Rutz and Leading Business Consultant Marianne Rutz에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Marianne Rutz and Leading Business Consultant Marianne Rutz 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Player FM -팟 캐스트 앱
Player FM 앱으로 오프라인으로 전환하세요!

Episode 97 - OpEx with Marianne Rutz - Customer Service delivery Made Easy

19:54
 
공유
 

Manage episode 328238797 series 2916768
Marianne Rutz and Leading Business Consultant Marianne Rutz에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Marianne Rutz and Leading Business Consultant Marianne Rutz 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

In today’s episode I’m taking you through our brand new course “Customer Service Delivery Made Easy”A dip into each one of the four modules:

    1. Recruitment, Onboarding and Training
    2. Moving Forward for Growth, Efficiency and Success
    3. The Voice of the Customer
    4. Quick win’s and Cost Savings

You will have a good understanding of how we at Rutz Consulting assess each one of our clients, helping them to understand what they already have in their businesses and what is definitely lacking!

Links:

Course Waitlist: https://rutzconsulting.com/customer-service-course/

Employee Onboarding Article HBR: https://hbr.org/2022/04/onboarding-can-make-or-break-a-new-hires-experience

The Operational Handbook -Episode 28: https://operationalexcellenceshow.libsyn.com/episode-28-opex-with-marianne-rutz-how-to-design-and-produce-an-operational-manual-fit-for-purpose

Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/

Rutz Consulting Website: https://rutzconsulting.com/

This Podcast is produced by: Andrew Madden Photography & Media Production

  continue reading

143 에피소드

Artwork
icon공유
 
Manage episode 328238797 series 2916768
Marianne Rutz and Leading Business Consultant Marianne Rutz에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Marianne Rutz and Leading Business Consultant Marianne Rutz 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

In today’s episode I’m taking you through our brand new course “Customer Service Delivery Made Easy”A dip into each one of the four modules:

    1. Recruitment, Onboarding and Training
    2. Moving Forward for Growth, Efficiency and Success
    3. The Voice of the Customer
    4. Quick win’s and Cost Savings

You will have a good understanding of how we at Rutz Consulting assess each one of our clients, helping them to understand what they already have in their businesses and what is definitely lacking!

Links:

Course Waitlist: https://rutzconsulting.com/customer-service-course/

Employee Onboarding Article HBR: https://hbr.org/2022/04/onboarding-can-make-or-break-a-new-hires-experience

The Operational Handbook -Episode 28: https://operationalexcellenceshow.libsyn.com/episode-28-opex-with-marianne-rutz-how-to-design-and-produce-an-operational-manual-fit-for-purpose

Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/

Rutz Consulting Website: https://rutzconsulting.com/

This Podcast is produced by: Andrew Madden Photography & Media Production

  continue reading

143 에피소드

모든 에피소드

×
 
Loading …

플레이어 FM에 오신것을 환영합니다!

플레이어 FM은 웹에서 고품질 팟캐스트를 검색하여 지금 바로 즐길 수 있도록 합니다. 최고의 팟캐스트 앱이며 Android, iPhone 및 웹에서도 작동합니다. 장치 간 구독 동기화를 위해 가입하세요.

 

빠른 참조 가이드