Operational & Organizational Innovation w/ Zhichun Li #89

43:30
 
공유
 

Manage episode 332211306 series 2869838
Player FM과 저희 커뮤니티의 ELC and The Engineering Leadership Community (ELC) 콘텐츠는 모두 원 저작자에게 속하며 Player FM이 아닌 작가가 저작권을 갖습니다. 오디오는 해당 서버에서 직접 스트리밍 됩니다. 구독 버튼을 눌러 Player FM에서 업데이트 현황을 확인하세요. 혹은 다른 팟캐스트 앱에서 URL을 불러오세요.

We discuss operational & organizational innovation with Zhichun Li (Director of Engineering @ Scale AI)! We explore the early days of Rapid at Scale AI, different organizational design experiments Zhi’s tested, and many of the principles behind their operational practices. You’ll hear about merging engineering & ops, designing orgs for autonomy, scaling into multiple products, and leveraging different org structures for innovation.

ABOUT ZHICHUN LI

Zhichun Li (@zhichun_li) is Director of Engineering @ Scale AI. She built the Rapid team from scratch with a focus on providing the fastest way to production-level quality labels within a day, with no data minimums. As an early employee of the company, she built up the infrastructure for Scale’s supply ops system and scaled up Scale’s 3D Sensor Fusion product.

Before Scale, Zhi worked at Lightspeed China Partners, Facebook, Microsoft and Airbnb with roles in investment and software engineering. She was a producer of VC Pulse, a podcast spotlighting venture capitalists in China. Zhichun was the youngest ever admit to the Yale MBA program, and studied computer science at CMU.

"We tried to basically brand it as like black ops, i.e. the special kind of ops where you get to do 10x work and build a lot of product out of it. And that actually, in a lot of ways attracted very entrepreneurial individuals to want to join.

So I think a lot of it is shaping the brand of the program, helping people understand how important it is and the things that I'll learn.

- Zhichun Li


This episode is brought to you by PlusPlus

PlusPlus is an all-in-one technical onboarding and internal knowledge platform that fast-tracks productivity.

Learn more & sign up at plusplus.co/elc


Check out our friends at Shortcut!

Shortcut is an issue tracker that offers all the functionality, without most of the complexity making it easier for you to plan, collaborate, build, and measure success.

Right now, listeners of our show can get 2-months free on any paid plan.

Learn more & sign up at shortcut.com/elc


SHOW NOTES:

  • The early days of scale & why engineering runs operations (1:44)
  • What is ops engineering (3:48)
  • Why engineering first got involved in ops (6:29)
  • How to brand ops engineering to attract top engineers (8:51)
  • Merging ops & engineering to eliminate silos (10:07)
  • How to merge ops & engineering for the first time (11:39)
  • How team composition evolved at Rapid (12:46)
  • Designing your org for autonomy & customer empathy (17:07)
  • Rapid’s operating principles (18:53)
  • Generating Rapid’s operating principles (23:18)
  • Painful short-term decisions that yielded better long-term outcomes (24:57)
  • Scale AI’s evolution into multiple products (28:04)
  • Behind the scenes of Scale’s multi-product moment (31:04)
  • Leveraging general managers & org structures to drive product innovation (32:43)
  • When to invest in, or shut down a project (36:21)
  • Rapid Fire Questions (37:47)
  • Takeaways (40:41)

104 에피소드