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Managing Remote Employee Experience
Manage episode 276439905 series 2818439
Shaky WiFi connectivity, unreliable VPNs, and nonexistent work-life balance are just a few of the challenges that accompany remote work.
In this episode, Alex Russell, joint managing director at Aptronics, shares how he's managing the shift to working from home and supporting employee productivity, including:
- Ramping up use of Citrix solutions
- Using Microsoft Teams for internal help desk communication
- Finding the root cause of issues through digital experience monitoring
- Exploring predictive analytics and IT automation
Click here to join the Slack Workspace
Click here for the episode transcript
Follow us on Twitter: @thedwwpodcast
Email us: podcast@digitalworkspace.works
Visit us: www.digitalworkspace.works
Subscribe to the podcast: click here
★ Support this podcast on Patreon ★185 에피소드
Manage episode 276439905 series 2818439
Shaky WiFi connectivity, unreliable VPNs, and nonexistent work-life balance are just a few of the challenges that accompany remote work.
In this episode, Alex Russell, joint managing director at Aptronics, shares how he's managing the shift to working from home and supporting employee productivity, including:
- Ramping up use of Citrix solutions
- Using Microsoft Teams for internal help desk communication
- Finding the root cause of issues through digital experience monitoring
- Exploring predictive analytics and IT automation
Click here to join the Slack Workspace
Click here for the episode transcript
Follow us on Twitter: @thedwwpodcast
Email us: podcast@digitalworkspace.works
Visit us: www.digitalworkspace.works
Subscribe to the podcast: click here
★ Support this podcast on Patreon ★185 에피소드
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