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Learning from incidents

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Manage episode 319558616 series 1282967
Changelog Media에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Changelog Media 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

This week we’re joined by Nora Jones, founder and CEO at Jeli where they help teams gain insight and learnings from incidents. Back in December Nora shared here thoughts in a Changelog post titled “Incident” shouldn’t be a four-letter word - which got a lot of attention from our readers. Today we’re talking with Nora about all things incidents — the learning and growth they represent for teams, why teams should focus on learning from incidents in the first place, their Howie guide to post‑incident investigations, why the next emerging role is an Incident Analyst, and she also shares a few book recommendations which we’ve linked up in the show notes.

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Changelog++ members get a bonus 10 minutes at the end of this episode and zero ads. Join today!

Sponsors:

  • InfluxData – InfluxDB empowers developers to build IoT, analytics, and monitoring software. It’s purpose-built to handle massive volumes and countless sources of time-stamped data produced by sensors, applications, and infrastructure. Learn about the wide range of use cases of InfluxDB at influxdata.com/changelog
  • SentryWorking code means happy customers. That’s exactly why teams choose Sentry. From error tracking to performance monitoring, Sentry helps teams see what actually matters, resolve problems quicker, and learn continuously about their applications - from the frontend to the backend. Use the code CHANGELOG and get the team plan free for three months.
  • WorkOSA platform that gives developers a set of building blocks for quickly adding enterprise-ready features to their application. Add Single Sign-On (Okta, Azure, Google, Microsoft OAuth), sync users from any SCIM directory, HRIS integration, audit trails (SIEM), free magic link sign-in. WorkOS is designed for developers and offers a single, elegant interface that abstracts dozens of enterprise integrations. Learn more and get started at WorkOS.com
  • SubspaceNetwork-as-a-Service that helps developers accelerate real-time applications for hundreds of millions of users worldwide. When every millisecond counts, Subspace gives you the fastest, most reliable network to route your traffic through. And it all works via a global IP proxy that sets up using a simple API. Learn more and get started for free at subspace.com/changelog

Featuring:

Show Notes:

Something missing or broken? PRs welcome!

  continue reading

719 에피소드

Artwork
icon공유
 
Manage episode 319558616 series 1282967
Changelog Media에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Changelog Media 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

This week we’re joined by Nora Jones, founder and CEO at Jeli where they help teams gain insight and learnings from incidents. Back in December Nora shared here thoughts in a Changelog post titled “Incident” shouldn’t be a four-letter word - which got a lot of attention from our readers. Today we’re talking with Nora about all things incidents — the learning and growth they represent for teams, why teams should focus on learning from incidents in the first place, their Howie guide to post‑incident investigations, why the next emerging role is an Incident Analyst, and she also shares a few book recommendations which we’ve linked up in the show notes.

Leave us a comment

Changelog++ members get a bonus 10 minutes at the end of this episode and zero ads. Join today!

Sponsors:

  • InfluxData – InfluxDB empowers developers to build IoT, analytics, and monitoring software. It’s purpose-built to handle massive volumes and countless sources of time-stamped data produced by sensors, applications, and infrastructure. Learn about the wide range of use cases of InfluxDB at influxdata.com/changelog
  • SentryWorking code means happy customers. That’s exactly why teams choose Sentry. From error tracking to performance monitoring, Sentry helps teams see what actually matters, resolve problems quicker, and learn continuously about their applications - from the frontend to the backend. Use the code CHANGELOG and get the team plan free for three months.
  • WorkOSA platform that gives developers a set of building blocks for quickly adding enterprise-ready features to their application. Add Single Sign-On (Okta, Azure, Google, Microsoft OAuth), sync users from any SCIM directory, HRIS integration, audit trails (SIEM), free magic link sign-in. WorkOS is designed for developers and offers a single, elegant interface that abstracts dozens of enterprise integrations. Learn more and get started at WorkOS.com
  • SubspaceNetwork-as-a-Service that helps developers accelerate real-time applications for hundreds of millions of users worldwide. When every millisecond counts, Subspace gives you the fastest, most reliable network to route your traffic through. And it all works via a global IP proxy that sets up using a simple API. Learn more and get started for free at subspace.com/changelog

Featuring:

Show Notes:

Something missing or broken? PRs welcome!

  continue reading

719 에피소드

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