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#16: Leading Through Service with Shan Haugabrook of the Atlanta Apartment Association
Manage episode 447366727 series 3067032
Naylor Association Solutions에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Naylor Association Solutions 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
If your organization is facing challenges with member retention or engagement, this conversation is a must-listen. Today, we’re exploring the power of service-driven leadership and its transformative impact on association growth.
We’re diving deep into the strategies and principles that build thriving associations, beginning with strengthening your core membership.
Our guest, Shan Haugabrook, CNP, Senior Director of Member Relations & Engagement at the Atlanta Apartment Association (AAA), has been recognized for her leadership by both the GSAE and ASAE. Her leadership philosophy extends beyond formal titles—focusing on service, connection, and tangible support for members.
You’ll learn:
- How to develop personalized communication strategies that deepen member relationships.
- The significance of offering value-driven programming to enhance member satisfaction.
- Tactics to inspire collaboration and teamwork within your organization.
- How to create service initiatives that foster long-term impact.
- The importance of ongoing learning and development for both leaders and members.
About the guest:
Shan Haugabrook, CNP, is the Senior Director of Member Relations and Engagement at the Atlanta Apartment Association. She oversees daily operations and leads a 150+ member volunteer force, driving an annual membership renewal and recruitment campaign. Shan previously served as Director of Membership, Education, and Administrative Services at the Georgia Nurses Association, where she managed an education program generating over $1.2 million annually. She is a member of ASAE and GSAE, a 2020 GSAE Sharon Hunt Emerging Leader Award recipient, a GSAE Leadership Academy alumna, and an ASAE DELP Scholar. Shan is also a devoted volunteer in her local community.
Resources:
Recommended reading: Dare to Lead
Explore more on member retention and engagement.
Visit: https://www.naylor.com/
Connect with the Atlanta Apartment Association & Shan Haugabrook:
LinkedIn: @AtlantaApartmentAssociation & @ShanHaugabrook
X: @AtlantaApartmentAssociation
Facebook: @AtlantaApartmentAssociation
Visit: https://www.atl-apt.org/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: christine.shaw@naylor.com
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
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