Episode 20: HI Service Portal

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Player FM과 저희 커뮤니티의 ServiceNow Community TechBytes and ServiceNow Community 콘텐츠는 모두 원 저작자에게 속하며 Player FM이 아닌 작가가 저작권을 갖습니다. 오디오는 해당 서버에서 직접 스트리밍 됩니다. 구독 버튼을 눌러 Player FM에서 업데이트 현황을 확인하세요. 혹은 다른 팟캐스트 앱에서 URL을 불러오세요.

With the new Service Portal in HI comes a new podcast! This week, kylin.follenweider talks about what's new with Hi's Service Portal, some cool features to look out for, and navigation tips and best practices.

This episode covers:

  • Unauthenticated help page
  • Tour feature for the new site
  • Improved homepage
  • Improved incident form
  • Service portal mobile experience
  • Stay up-to-date with Portal news in the ServiceNow Community

For more information on the HI Service Portal, see:

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