Digital Dialogs (Episode 4 | S4) - Personal Agents as Digital Assistants

Digital Dialogs - Compact conversations on the future of tech

In this dual-guest episode, we explore the rapidly evolving landscape of personal AI agents with two Microsoft experts. Pauline Kolde examines how AI agents are transforming individual productivity and changing work patterns, sharing insights from her extensive experience with Dynamics 365 and Customer Insights implementations. Femke Cornelissen, Chief Copilot at Wortell and Microsoft MVP, then provides deep insights into Microsoft Copilot's sophisticated capabilities as a personal digital assistant, exploring how contextual understanding and adaptive learning create truly personalized experiences. We return to Pauline to discuss the specific applications of D365 Copilot agents in business environments, from customer data analysis to automated workflow optimization. The conversation concludes with Femke's forward-looking perspective on Copilot Studio's customization capabilities, multi-agent orchestration, and the emerging developments that will make personal AI agents even more tailored and indispensable in our daily professional lives. This episode reveals how personal AI agents are evolving from simple productivity tools to intelligent digital companions that understand context, anticipate needs, and seamlessly integrate into both individual workflows and enterprise business processes.