))
#106 - Hospitality Meets Denise Flanders - The Legendary Hotel General Manager
Manage episode 324806364 series 2909909
Phil Street에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Phil Street 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
At the time of writing, Hospitality Meets has now been downloaded in 113 countries (still looking for our first listener in Greenland). So this week, we've gone international and not only that, we managed to get some time with Denise Flanders, the General Manager of one of the worlds most legendary hotels, Hotel Bel-Air in Los Angeles (https://www.dorchestercollection.com/en/los-angeles/hotel-bel-air/).
We get through all manner of things including:-
- The view from Bel-Air
- The Bridge
- Moving to New York
- Joining Four Seasons
- Moving around the US
- Finding your home
- Aligning values
- Creating luxury hospitality
- Guests who knit
- The importance of relationships
- Culture
- Having confidence in the future
- The magical moments
- Kindness
- FUN!
This conversation is like an advertisement for hospitality heavily laden with compelling reasons as to why hospitality is so awesome and Denise talks so passionately about the industry from the outset.
She is someone who clearly has hospitality coursing through her veins and has a wonderfully calming tone throughout.
What a pleasure it was to chat to her and I know you will all take some great nuggets with you from this.
Enjoy!
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy
200 에피소드
공유
